[Resolved] Billdesk — Bsnl landline bill payment

drmksingh

from Patna, Bihar

Address:	Vaishali, Bihar, 844101
Website:	www.consumercomplaints.in/billdesk

Dear Sir/madam, on[protected] I made online payment for BSNL Landline bill of Rs 775.The amount is debited from my bank account but still now it is not credited in BSNL account. Bsnl website shows the amount is still not credited.the sudden server down affected the process. I did not recieved any message from Billdesk to my email or mobile number.i am really afraid, the money is debited from my bank account .. please solve the issue immediately. The details regarding the transaction are given below, Land line number : [protected] transaction date :[protected] Time : 09:57 am, Debited or payed amount : Rs 775. Payment gateway transaction number or Id : Txn Date, Value Date:27 Mar 2016

TO TRANSFER-INB BSNL BSNL Payments
FSBI[protected]I G0BSGTVZ9 TRANSFER TO
775.00, the last date for landline bill payment is[protected].Please credit the money to bsnl account or please reverse back the amount to the debited account as early as possible.

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Feb 27, 2017

Complaint marked as Resolved

The amount has been refunded to my bank account which I used to pay my bill .

BillDesk customer support has been notified about the posted complaint.

Mar 29, 2016

Updated by drmksingh Dear Sir/madam, on[protected] I made online payment for BSNL Landline bill of Rs 775.The amount is debited from my bank account but still now it is not credited in BSNL account. Bsnl website shows the amount is still not credited.the sudden server down affected the process. I did not recieved any message from Billdesk to my email or mobile number.i am really afraid, the money is debited from my bank account .. please solve the issue immediately. The details regarding the transaction are given below, Land line number : [protected] transaction date :[protected] Time : 09:57 am, Debited or payed amount : Rs 775. Payment gateway transaction number or Id : Txn Date, Value Date:27 Mar 2016

TO TRANSFER-INB BSNL BSNL Payments
FSBI[protected]I G0BSGTVZ9 TRANSFER TO
775.00, the last date for landline bill payment is[protected].Please credit the money to bsnl account or please reverse back the amount to the debited account as early as possible.