Billdesk — failed booking, refund

Address:424306
Website:MSRTC, Billdesk, Phonepay.

Failed bus booking
Upi ref no[protected]
Time - 9:57 pm

I try to book a ticket through msrtc portal, using phone pay upi id, the payment was successful but the booking failed, i got 50 rs cashback aslo in phone pay wallet, but i want refund my rs. 371

I used my vertual payment address for payment process, then i get a request msg on phone pay, i accept that request, the money got deducted but the payment page doesn't go any further, and does not show any successful msg,. After 10-15 min the msrtc page goes to home page and it displays that the booking was unsuccessful, but rs.371 was deducted frm my bank account on 3 feb 2018.
Pl give me refund.

Thanks.
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I tried recharging my jio number yesterday. But the payment 449 was deducted from my bank account. The recharge didn't went through.
Date of incident 30/1/18. I invested in L & T mutual fund for my daughter using visa debit card amount is deducted but transaction of investment in mutual fund is not completed. I request you to refund amount in my saving account

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