Billdesk — HDFC Credit card bill payment failed via Billdesk

I did payment for HDFC CARD Online by using Billdesk UPI gateway. after doing payment amount was debited from my AXIS BANK Account but Billdesk payment receipt wasn't generated and till now amount is not showing anywhere in Credit card statement.

below are the details

Payment amount = 11315 rs.
Date = 05 Nov 2024 @ 13:46
Bank transaction no =[protected]Axis bank)
email : [protected]@gmail.com