Billdesk — i'm complaining about fraud of tata sky com

I have done payment from self sbi upi to tata sky hdfc upi account.
Tata sky said they haven't received the payment where my bank confirms payment is given to them.
Looking at the upi transaction it says clearly paid to
"billdeskbqr. [protected]@hdfcbank".
And the payment has been received by tata sky com.