Billdesk — Jio recharge not received payment done to bill desk through paytm wallet

Address:

400703

My Jio no is [protected] I have done recharge on my Jio no of Rs.408 but not received confirmation message and JIO Customer care informed me of not receiving the amount, though my amount from paytm account has been deducted and message received is given below-
Paid Rs.408.00 to BILLDESKutil at 1:56 PM. Wallet txn ID:[protected] Avail. Bal:Rs.0 (dated 14th April 2017)

BILLDESK UTILORDER # IPT[protected]

Solve my issue please as soon as possible or inform for further steps to get cash back on my account