Billdesk — money debited from bank account but not transferred to idea prepaid number

Address:

Ambala, Haryana, 134007

I recharged my idea prepaid number with rupees 459.00 but my recharge was unsuccessful even my bank account has been debited for the same transaction.
I again tried to recharge my idea number with rupees 459.00 and same problem occurred again.
Transaction reference id are igadobedd9 and igadobeik8

Kindly return my total amout of rupees 918.00 plz