Billdesk — money deducted from my bank account while booking jio phone but it showed transaction failure

Address:

Lucknow, Uttar Pradesh, 226016

Dear sir/madam,

I am har naman and my issue is transaction was failed while booking reliance jio phone but payment of rs 500 was debited from bank account through debit card payment and then again 500 was deducted,, when i was trying to book again. Also no confirmation mail came in my registered email.

Kindly return my money and complete the transaction.

So kindly look over the issue.