Billdesk — Money deducted from PayTM account without any order placed

Website: BillDesk

Respected sir /madam,
I was placing an order from ebay using my PayTM wallet but due to some error during payment the order didn't get placed and my amount of Rs.450 was debited from my PayTM account. So in accordance to that I want you to kindly return the money to back to my PayTm account. The ebay customer care is saying that the order is not placed and also I haven't got the order confirmation or I should say that there is no log showing in my ebay account that the particular product has been payed by me.
So I would request you to kindly see into my matter, and process the refund as soon as possible.
Thank you.
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I have recharged two bsnl phone numbers ie, [protected] for Rs.219 on 25/2/17 Ref.No.HSBT[protected]IGAAWAFSV9 and [protected] for Rs.50/- on 20/2/17 Ref.No.HSBT[protected]IGAAVFSYG7. But the phone numbers are not recharged till this date and amount was not recreditted to my account.Please clarify this at the earliest.
Dear Dakshita Maheshwari,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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