Billdesk — no recharge done

Address:411017

I recharged for my prepaid jio prime number for jio 399 offer (84gb 84 days) today i. E 22/7/2017 time is 10:23:12 am by my paytm account.

The amount is being deducted from my paytm account and i still did not receive the recharge.
My jio account also shows no history of any recharge.

Please recharge my prepaid account as soon as possible or refund the amount in my paytm wallet.

Transaction id: [protected]
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I haven't receive any recharge from recharge via bill desk reference no JSM[protected]
Transaction date[protected]:04:26
Customer Account no.[protected]
Mobile no. [protected]
Service provider IDEA
Payment Amount ₹97.00 this idea s customers hasn't received recharge and not received any msg from idea services..

Am paid npdcl payment through bill desk amount is debited from my account and in merchant account it is not updated

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