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Billdesk — payment failed but deducted from my bank account

Website:www.billdesk.com

Team,

I made a bill payment to bescom today (15dec2017) morning at 0900 for amount 3189.9 but amount got deducted from my bank account and transaction was failure. Transaction id is [protected].
Kindly reverse the transaction and refund the money back to my account.
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