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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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656
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BillDesk reviews & complaints page 2

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Hi team,

I have paid the bill to WBSEDCL through WBSEDCL quick pay option from website and Billdesk payment gateway through phone pe UPI from phone pay app.

The money got deducted from my account, but the status showing as failure in WBSEDCL portal and 48 hours already passed. As per WBSEDCL maybe money got stuck in payment gateway and they didn't get the money for the payment.

I have attached...
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Jinu Anto M
Oct 6, 2023
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Refund issue IN TNSTC

I made a transcation for TNSTC on[protected] payment done successfully but seats not booked .But refund is not happen till date.When i contact there customer care support they told refund is happened but bank side issue that, s why amount is not credited .But I contact my bank they told they need transaction id for refund then only they proceed next step.I added the TNSTC application for refund details in the below image.kindly give the solution...
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A
AVNISH_12
Sep 26, 2023
Sep 27, 2023
This thread was updated on Sep 27, 2023
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I am complaining about bill payment.

I have already paid my bill of ₹707 on 14 sept 2023 and the amount is deducted from my HDFC account but BSNL broadband is still showing that I haven't paid the bill. So please check it and refund my money or start my connection....
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A
Anjali Naidu
from Mumbai, Maharashtra
Aug 15, 2023
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Payment done but not update my electricity service

My electricity consumer No. [protected] payment is done through Gpay UPI transaction ID.[protected] dated 14/08/2023, 12:43PM
my amount was deducted/debited but not updated yet
I made payment through APEPDCL billdesk

Please resolve the issue as soon as possible.

please contact me below mentioned E-mail id if you need any payment proofs.

Thanking you
e-mail: anjali.[protected]@gmail.com...
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T
THANURAJ
from Noida, Uttar Pradesh
Jul 26, 2023
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UPI transaction -Amount successfully deducted.Not credited to Merchant website.Refund related

UPI transaction -Amount Rs 173 successfully deducted on 26 July 2023 12:52pm .Not credited to Merchant KERALA ROAD TRANSPORT CORPORATION website..UPI transaction id[protected].Refund required...
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K
kumarcs87
Jul 17, 2023
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Request for refund amount

Address: E-510 Crystal Plaza, New Link Road, Andheri West, Mumbai - 400 053
Website: IndiaIdeas.com Limited (BillDesk)

Dir Sir or Madam,

This letter serves as a formal request for a refund on the failed transaction that I made through your Billdesk payment gateway, through GPAY (UPI Transaction id :[protected].

I paid a Reprint pan card id through ONLINESERVICES.NSDL.COM on 16/07/2023 11.28 PM, and paid a total amount of INR.106.90 by GPAY WITH INDIAN BANK A/C LINKED .
It seems that the connection error was occurred...
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U
Ussjj
Jul 16, 2023
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Toll-Free: 087096~29421 (Online complaint,

Address: Mumbai

I hade made payment to KEA (KARNATAKA EXAMINATION AUTHORITY)
today through BillDesk. Using phonepe UPI when i made payments it buffred for 1 min and an interphase came asking me to login. When I loged in it was asking me to make payment again...
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Iyer Sudharshan B
from Mumbai, Maharashtra
Jun 1, 2023
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Login Issues

I am registered user of Billdesk, I am unable to login. Due to the same I am unable to control my auto debit features. The contact nos provided also are unreachable....
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Address: Bangalore, Karnataka

Hi Team,

Kindly share the copy of Transaction ID YHMP[protected] Dt[protected] with value as this copy required to share with Merchant for the payment proof

Regards
Chandra
Mobile [protected]...
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G
Gopinath Saha
Mar 16, 2023
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Money debited from my account but form fill up not done.

Address: Kandi

I fill up a form in wbpsc website of 210 rupees in three times money debited from my account but form fill up not done. I request please update my form fill up status or back my money...
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Address: Hyderabad
Website: www.billdesk.com/web/online_payment

I was making payment of challan fees to Telangana State Police Traffic Department.
When I check the status it says, Transaction is not completed; But Challan amount of INR 1049.36 was debited from my bank account. Please reverse the payment.

Please find the Transaction reference no.[protected].

And i am attaching the screenshot of debited amount from my credit card transaction

This the output...
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S
SumitAgicha
Nov 15, 2022
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Transaction failed but amount got debited

Address: Gurgaon

I was paying the NPS through the Bill Desk. The amount was Rs.50118. The page after payment said the payment was not successful but the amount got debited from my account....
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N
navneetnegi
Oct 29, 2022
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Hdfc has not refunded

On 14 October 2022 i paid kv fees through billdesk but payment not received but amount deducted
on 20 October i mailed BillDesk they said
This is with reference to your email dated Oct 20, 2022 regarding the status of the mentioned payment .
We have checked the records and find that the payment vide transaction reference number YHD[protected] has been initiated for refund on 15.10.2022. It will take 3 to 5 working days...
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T
Thirumugam
from Madurai, Tamil Nadu
Oct 12, 2022
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Refund of Payment-IIFL

I have initiated a part payment to jewel Loan account Gl[protected] on[protected] for Rs 490015.34 to India Info Line finance
The amount was debited in my account but amount was not credired
Kindly arrange to refund the same
The Bill desk ref no Bill/ONL/[protected]...
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R
R8703Tinku
from New Delhi, Delhi
Sep 2, 2022
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Payment update wrong credit card

Address: Amarnagar, Faridabad

Dear sir,
My kotak cradit card payment not update.
Kotak Card No-[protected]
Amount - 22206
I have already hdfc bank account online payment 21/08/2022 cheak pdf bank statement but payment not credited kotak cradit card [protected]. Webpay transaction reference number YHDF[protected].
Please return my payment as soon as possible. I think payment was wrong cradit card....
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Rs 850 has been deducted from my SBI account while filling up the IBPS PO exam 2022 on 22 of August 2022 from BHIM app but i couldn't complete the form fill up as it shows failed payment....
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I was making a contribution of 1017.70 to my e-NPS account (National Pension System) through Bill Desk payment gateway today (Aug 21, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my HDFC bank account but not credited to my NPS account.
The transaction ID is YHDF[protected]/BILLDKNPSTRUST
REF NUM:[protected]

Attached is the screenshot for reference....
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R
Raveenkumar
from Medak, Andhra Pradesh
Jul 16, 2022
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Payment failed but money has debited from account

Address: 7-63/2,(VILL)kalwakunta,(MDL)Nizampet,(DT)medak, pincode:502102

I have paid DEGREE ONLINE SERVICES, TELANGANA (DOST) fee by using the BillDesk internet banking facility of the central bank. It shows that The payment has failed but money has debited from my account. I have attached the screenshots of the payment failed and the bank statement soo please sort my problem as soon as possible.Thanking you......
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H
Higgslive
Jul 6, 2022
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Unsuccessful online Transaction

On 30/6/2022 at 22:04:14Pm
I have made following on line transaction through Canera Bank, via Billdesk,
Transaction reference no,
IBITG[protected] online Transaction BDP IDBIFEDE BILLDSK_WCNB[protected] Rs 36818.18.
But amount of Rs rs 36818.18 is debited from my bank account and transaction has failed.
Please arrange to return the amount to my Canera Bank account.
M.N.Sutar
Belagavi...
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Rajesh thakur07i
from Jammu, Jammu and Kashmir
Jun 15, 2022
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The payment of Rs 500 has been deducted from my account, but not received by merchant

On Dated 26 May 2022, I tried to pay my applcation fee through my UPI ID for my application form i.e JKPSC, the payment has been deducted from my account but not recieved by the merchant and is pending till now. After 5-6 days I have wating for the refund but have not received any refund. so kindly refund my amount at earliest. thanking your...
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