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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 2

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N
Nandita22
Jul 31, 2024
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Payment not completed

I have filled out an application form for RBI Grade B today. The transaction of Rs. 1003 was initiated via UPI ID payment by me. Though the amount have been deducted from BOI account, RBI have not received the application fee, and the portal shows that the transaction is not completed. Thus, I request that you look into the matter and send the amount back, as I have to initiate the transaction again and complete the application payment fees...
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ASHMANPREET SINGH BENIPAL
Jun 21, 2024
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Payment deducted twice

Dear Sir / Madam,

I have been allotted a seat in the first round of seat acceptance and fees payment at IIT-BHU. During the fees payment there was an error in the payment gateway and fees have been deducted twice from my father's account. The details of payment deducted are as follows:

1. At 21:34:06 IST with reference no NBSM / 63687938 / INDIAN INSTITUTE OF TECHNOLOGY
2. At 21:37:48 IST with reference...
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Sampurna Gunthadodi
Jun 8, 2024
Jun 8, 2024
This thread was updated on Jun 8, 2024
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Payment made, but not paid to LIC

Date : 08 June 2024

I have made a payment to LIC through Billdesk gateway using Gpay UPI option. The money has been deducted from my bank and transaction completed on Gpay. However the completion page did not pop up instead the payment page has come up with multiple options to pay (like online banking, UPI etc) again. I expect a refund or LIC premium payment receipt as I haven't received it....
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Saloni Nanda
from Delhi, Delhi
May 23, 2024
May 23, 2024
This thread was updated on May 23, 2024
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I have made a payment of Rs.7000/- dated 23.05.2024 for HDFC credit card through billdesk UPI Google Pay.
The amount got deducted from account but the same is not yet credited/ reflected in HDFC credit card.
Please resolve.
+6 photos
BillDesk customer support has been notified about the posted complaint.
May 23, 2024
Updated by Saloni Nanda I have made a payment for my HDFC Credit card through Billdesk UPI Google pay of Rs.7000 dated 23.05.2024
The payment was successful and amount got debited from my account but is not credited in HDFC credit card.
I am attaching screenshot .

Kindly help me out and get it credited to my HDFC credit card
May 23, 2024
Updated by Saloni Nanda I made a payment of HDFC Credit card through bill desk UPI Google pay and my amount got debited from my account .

But the transaction is not yet credited in my HDFC credit card.

Kindly resolve
May 23, 2024
Updated by Saloni Nanda Kindly resolve
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    V
    Vinith Moras
    May 6, 2024
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    payment made to mescom via billdesk but not received by mescom and no payment confirmation

    I did electricity bill payment through bill desk for MESCOM via google pay on 4th May 2024 at 10:35 am. The amount of 15221/- was debited from my account but the webpage remained un responsive and the payment status never reflected in the website.
    The amount debited in the first attempt is not successful and hence it unnecessarily lies with BillDesk.
    Kindly refund me my money back that I paid via. google pay at the earliest.br...
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    S
    [email protected]
    Apr 19, 2024
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    I had paid Rs.5003.54 to BESCOM vide Ref. BIL/ONL/[protected]/BANGALORE/BESCL_ZICI19205.

    The amount is debited to my account but I did not get confirmation from BESCOM as my connection snapped.

    Please let me know the status.
    BillDesk customer support has been notified about the posted complaint.
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      R
      ranjan.animesh44
      from Ranchi, Jharkhand
      Mar 26, 2024
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      Resolved

      LIC Premium payment failed in gateway but amount debited

      Hello Sir/Madam,
      I've made an online payment for my LIC Premium Plan through BillDesk Gateway with PhonePe. Amount was successfully debited from account using PhonePe but transaction error was there in gateway and didn't redirected to merchant. So transaction was not successful, but amount has not reverted yet or not settled with merchant by gateway.

      Transaction Details screenshot attached.
      Transaction Id: T2403211300192354847254br...
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      P
      PANKAJ PHADE
      Mar 16, 2024
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      Payment not credit bsnl portal

      I have payment 15 march RS 247.00 ON BSNL PORTAL but not credit our bsnl account REF NO YHDF[protected] AND[protected] so kindly request please credit amount and solve query...
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      S
      Samprathi
      from Thane, Maharashtra
      Mar 15, 2024
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      Address: Raj Ratna Park CHS Building No8/206 Brahmand Thane(W) 400607

      Today I wanted to do payment to Thane Municipal Corporation for water tax through bill desk wide Connection No: 11011765/00018. But payment could not be processed by Bill Desk for the reason best known to them. Payment amount was Rs. 5040/- though Axis Bank (message says payment exceed the limit) This issue required to be solved
      Regards.

      S.R.Makuteswaran
      [protected]
      BillDesk customer support has been notified about the posted complaint.
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        A
        Aman Raj 1112
        from Dhanbad, Jharkhand
        Mar 14, 2024
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        I am Aman Rj student of Government polytechnic simdega registration number [protected].I did a payment of ₹500 to jharkhand University of technology by the gateway and i didn't get the payment receipt of the transaction. It is compulsory to submit the payment receipt in my institute for the approval. Please send me the receipt in my gmail:- [protected]@gmail.com. I am giving the transaction details below:-

        Payment mode:- online

        Total amount:- ₹500

        Date of transaction:- 14/3/2024

        Time of transaction:-1:00 am

        Transaction id:[protected]

        Google pay transaction I'd :- CICAgLC99CCUZg

        Please send me the payment receipt this is my humble request to you.

        Best Regards, Aman Raj
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          S
          Saikrishna1432
          from Warangal, Andhra Pradesh
          Mar 14, 2024
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          While iam applying for tsrjc application the amount of ruppes 200 debited from my account twice but not received to the merchant.so please refund my money back
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            D
            dillu02
            from Gua, Jharkhand
            Mar 10, 2024
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            I made a transaction of 1200 rupees on 10/3/2024 to jharkhand university of technology for my examination form fill up. I didn't get the payment reciept of the transaction which is very much important because it is compulsory to submit the payment reciept to the college for the confirmation. please provide me the payment reciept at my gmail:[protected]@gmail.com
            I am giving the required information below:-

            paid to:- Jharkhand University of Technology
            total amount:- 1200
            date:- 10 march 2024
            time:- 01:01 pm
            transaction id:- T2403101301409106561795
            UTR:[protected]

            please send me the payment reciept in my gmail this is my humble request
            to you
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              S
              Solon
              Mar 8, 2024
              Mar 8, 2024
              This thread was updated on Mar 8, 2024
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              Tata Power Payment

              Address: Mumbai

              Now any mail I write to the Desk of BillDesk, I get a message saying the mail ID doesn't exist, and that I should contact the "Postmaster"!!

              This is the message received from my bank :

              ICICI Bank Acc XXYYY debited Rs. 1, 148.00 on 28-Feb-24 InfoBIL*ONL*00080.

              This is what BillDesk wrote in response to my complaint that no acknowledgement of the amount was received, also no confirmation of money...
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              S
              surendra728
              Feb 21, 2024
              Feb 23, 2024
              This thread was updated on Feb 23, 2024
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              I am Surendra,

              21/02/2024

              Hello Sir/Madam,
              I've made an online payment for my LIC Loan Policy, through BillDesk Gateway with QR Code by PayzApp Method.

              And after paying by PayzApp I've checked my Account for the status and yes the amount was debited. But, I don't received any confirmation regards the LIC loan payment and so I've checked the LIC Customer Portal website with my account and the payment wasn't successful it's still showing the same loan amount to pay again. But, as I said the amount is debited from my account. So, I need you to understand this and make an arrangement, give me a solution or else refund me.

              Thank you.

              Bank Ref no :[protected]
              TO : Life Insurance Corporation of India on 21st Feb 2024
              Deducted amount : 37701.00
              BillDesk customer support has been notified about the posted complaint.
              Feb 23, 2024
              Updated by surendra728               It's been three days since no update about the refund or what happened to the transaction
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                M
                MMUF
                Feb 20, 2024
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                Ug kcet amount debited but not showing payment successful

                Made the payment on 19/02/2024 for UG KCET registration amount has been deducted but it is showing some error and asking to make the payment again
                Do resolve the problem as soon as possible...
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                8
                8129848644
                Feb 20, 2024
                Feb 20, 2024
                This thread was updated on Feb 20, 2024
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                Payment error

                The money already debited in my account but the receiver did not get that .
                the transaction id is YHD[protected]...
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                C
                chandra vasa
                Feb 18, 2024
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                I have made a payment for RBL using RBL credit card mobile app through Billdesk and payment amount deducted with error "Sorry we are unable to process your request."

                Please provide me with the confirmation if you need any information about my RBL card and payment ID details as confirmation from my savings account are as below.

                Dear Customer,
                You have made an online payment of INR 44397.75 towards BILL DESK from your Account XX589 on Feb 17, 2024 at 14:57 hours. The Transaction ID is [protected].

                chandra vasa
                [protected]
                BillDesk customer support has been notified about the posted complaint.
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                  B
                  Beeresh@12
                  Feb 18, 2024
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                  Refund of Double payment error transaction made to Kea

                  Address: Bangalore branch, Mumbai head branch
                  Website: cetonline.karnataka.gov.in

                  Sir yesterday I made payment of 600 rupees but I am unknowingly made a payment two times and paid 600 extra amount, So I am kindly requesting you to refund my extra 600 rupees back to my[protected]@ybl upi address...
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                  A
                  Abhay29pratap
                  from Kanpur, Uttar Pradesh
                  Feb 9, 2024
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                  Address: 371 A girija nagar near pac lines kanpur

                  Address:
                  HOUSE NO. 371 A GIRIJA NAGAR, NEAR PAC LINES, KANPUR 208015

                  Hello Sir/ Madam
                  I paid my Brodband bill by upi id, Payment deducted but bill not paid
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                    K
                    kkt11
                    Feb 3, 2024
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                    Payment made for LIC policy is successful but not received by the merchant (LIC)
                    Hi Team,
                    I have made a payment of Rs 4804 on 01.02.2024 for the LIC policy through billdesk portal. The payment was debited from my bank account but in the LIC portal, payment is still not reflecting. Kindly help in resolving this issue and make payment for the policy mentioned.
                    BillDesk customer support has been notified about the posted complaint.
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