Billdesk — payment not received but bank debited money

Address:	679325
Website:	sanchaya.lsgkerala.gov.in

I payed building tax via ( http://tax.lsgkerala.gov.in/epayment/index.php )
Keezhattur Grama Panchayat. But payment not received.
my bank sib perinthalmanna
bank bebited money . Rs - 533/-

problum like that ; Online Transaction Details
Transaction No : [protected]
Trans. DateTime : 6 Feb 2018 13:28
Amount Payment : 522.00
Status : Cancelled

pls send reply .my mail id. [protected]@gmail.com