[Resolved]  Billdesk — Poor service

Sir,
I manish kumar s/o sh. Surinder nath has paid electric bill to pspcl punjab for rs.1270 dt 02.07.20 by bill desk having pspcl account no.[protected] name of surinder nath by sbi netbanking. The payment has shown successful status on 02.07.20 but not credited in state electricity account. Later on the bill desk has refunded rs.1270 after 2 days in my saving account. I have come to know this fact today 29.08.20 when punjab electricity corporation has demanded this amount with fine. I have faced much inconvenience & paid fine therein due to their negligence. Kindly compensate me due to the negligence of the company. I am also sending required screen shot of my saving account attachment for your reference.
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Sep 1, 2020
Complaint marked as Resolved 
Company has not contacted me by any means of communication.No email or phone has been received till date.The company is showing Resolved Status is a matter of joking & not so real far.I request you to tell me how company has resolved my issue ? The company has cancelled my transaction after 2 days without any information as I had much money in my bank account at that time then on what ground the company failed my transaction.Kindly compensate me as I faced much harassment & monetary fine in this respect.
BillDesk customer support has been notified about the posted complaint.
Aug 30, 2020
Updated by mantrimanish
Please compensate me against fine charged by PSPCL & my business loss & mentally harassment.
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