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Billdesk — Recharge done but not received

I have recharged rs 402(99 for prime membership and 303 for recarge) on my jio no. From jio app through paytm but the rechargd hav not been done.. I have tried as much as possible bt theres no pstve response.. .plz solve this prblm..plzzz plzz plzz. My BILLDESKutil ID is IPT[protected] this my ID I had call 3 time jio costmer care but call connected take vary long time call take 10 to 15 minutes.plzz sir solve my problem.
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