Billdesk — sbi clerk fees... amount debited but transaction timed out

I made a transaction on 23 january 2020 on ibps website of rs. 750 through upi on billdesk payment gateway. The amount got debited from my bank account and it showed "transaction timed out". Can you please help me out regarding this.

Billdesk transaction reference no. - rhd[protected]
Bank transaction id - upi[protected]
Merchant name - ibps
Bank name - kotak mahindra bank
Transaction date - 23/01/2020

Thank you..

Applicant
Sangam dev dubey
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Same happened with me but they say amount will be credited back to your account itself but nothing happened yet. I made payment on 25 january 2020
Sangam3011's [Complaint's author] reply, Feb 4, 2020
Send your complaint to "support@billdesk.com" directly with all details. I hope they will help you ASAP.
I think you should talk to your bank as well for better assistance..

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