Billdesk — transaction failed after deducting 500 when pre booking jio phone

mail2shekar.b

Address:

Bangalore, Karnataka, 560068

When i tried to pre book jio phone on august 24th 2017. The money was deducted from the debit card account but the transaction failed. After the transaction failure message i did not get any notification from jio about the transaction reversal. No mails or smss. Also i am not finding any options to file complaint regarding this on jio website. Please help

Below is the message:

Your transaction failed
Your transaction id is fv000000zts4

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BillDesk customer support has been notified about the posted complaint.

Aug 26, 2017

Updated by mail2shekar.b I got a reply for the complaint from consumerhelpline.gov.[protected]@gmail.com asking for my contact number, card number and Val date. I suspect this is from hackers.

If any further information needed please update in this post itself.

Contact number: [protected]