Billdesk — transaction failed but amount deducted

Address:

91

Transaction date18/9/2017amt 412/-twice transaction failed but amt deducted i checked from my bank they confirmed that payment has been recd by billdesk but vodafone didnot recieve it i want my 824rs back otherwise i m gng to consumer court reconcile ur trans and refund my amt back i have sent u my ac stat also and i dont have any tran id pls resolve my complaint otherwise i would go to consumer court