Billdesk — transaction failed but amount deducted from bank a/c

Address:

Thane, Maharashtra, 421004

I made a transaction of rs.7000/- through corporation bank to pay hsbc c/c payment on 31/08/17 on 13:55:32 pm from bill desk. Payment from my corporation bank is debited but bill desk shows me transaction failure acknowledgement. My transaction refrenece no is jcrp[protected]. Plz refund the amount in my a/c as soon as possible. I make transaction on this web site
(https://www.billdesk.com/pgidsk/pgmerc/hsbccard/hsbc_card.jsp)