[Resolved]  Billdesk — up b. ed college fee - amount deducted but not reflecting in university's beneficiary bank

Website:upbed2019.in

Hello,
I am divyanshi garg and for up b. Ed 2019, i got the college through counselling and i have paid the college fee through credit card but i didn't get my allotment letter yet and it is showing that payment is not successful/ not received by the university's beneficiary bank. To confirm this, i contacted my credit card branch and they said payment has been deducted from my account and it is pending from university side.

Transaction details are below for your reference:
Credit card bank - hsbc
Authorisation code - 004016
Issuer - visa
Amount - rs. 46250
Transaction date - 25/jun/2019
Merchant name - up b. Ed jee 2019 form fees

Candidate details :
Registration number — [protected]
Mobile number — [protected]
Gender — female
Category — general
Allotted college details
University code — 009
College code — bs006
College name — shree ram college of education, gajraula, amroha
College seat category — gnop

I request you to please approve the fee and resolve this issue asap.
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Jul 16, 2019
Complaint marked as Resolved 
Worst Service! Even after more than 20 days, I didn't get any response. You should close this consumer complaints forum.
BillDesk customer support has been notified about the posted complaint.
Jun 27, 2019
Updated by PranshuG
This issue is still not resolved and today is the last day to pay fee, Please contact mahatma jyotiba phule rohilkhand university on priority and resolve this as soon as possible.
If required, feel free to call me.
Jul 05, 2019
Updated by PranshuG
Worst Service !!

It's been more than one week but still no response from support team. The issue is not resolved yet.
Jul 05, 2019
Updated by PranshuG
Even after providing all the details, team is not looking for the complaint request.
Complaint comments 

Comments

Sir I paid a bsnl postpaid bill through billdesk by net banking the amount is rs 129 debited in my account but the bill is not paid yesterday please refund my amount to my account the reference no is 17730047 through my account at the time of paid is 12.59pm so I will paid after sometime the first transcation is failed

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