Bisleri International — Dirty Water

We procure 5l and 2l bottles of bisleri on a regular basis through bigbasket for our daily consumption. On a number of occasions we have found that the packaged water is unsuitable for drinking. Sometimes the water has been found to be smelly and sometimes the seals are partially broken. But the most glaring problem is that a number of times visible dirt particles of all sorts of colours (Black, white) are present in the water. I am not sure why bisleri is so lackadaisical about the quality of water particularly at a time when the awareness about hygiene is at its peak. Our earlier attempt of complaining was dumped under a ticket (#26715) and no subsequent followup happened. We are very disappointed with your service and hope suitable corrective measures would be taken. You can reach out on mail if you need more proofs (Images, videos).