BloomsVilla — Online Cake Delivery Service

Address: Bloomsvilla, The Emporio, Motera Ahmedabad, 380005 GJ Email : [email protected]

Deficiency in service resulting from failure to deliver within the promised delivery window, combined with a payment status error that caused a duplicate order. The order was placed for delivery on 6 August 2026 within the delivery slot advertised on the website. However, the order was not delivered within the promised timeframe, and the company has subsequently acknowledged in email correspondence that both orders were missed on 6 August 2026. A "Payment Failed" message was displayed despite the payment being successfully processed, which resulted in a second order being placed and both payments being charged. Despite repeated follow-ups and providing supporting evidence, the matter remains unresolved.