BloomsVilla — order no. bv[protected]wedding anniversary cake and gifts)

Address: Willson Garden, Bengaluru, KA 560030

I am writing to express my deep dissatisfaction with the service I have received regarding my order No. BV24223347. The order was placed with an expected delivery date of February 13, 2025. However, as of today, the order has not been delivered.

I have sent multiple emails regarding this issue but have not received any response. Furthermore, I have tried calling the customer service number listed on your website numerous times, but no one has ever answered.

This experience has been extremely frustrating and disappointing. The lack of communication and response from your team is unacceptable and unprofessional. It gives the impression that your company does not value its customers or their time.

I expect an immediate resolution to this matter, including a full refund for the undelivered order and a formal apology for the inconvenience caused. Please address this issue promptly, as your current service level is not acceptable.

Thank you for your attention to this matter.