Blue Dart — Courier not recived after 10 days of dispatch

Address:

Bangalore, Karnataka

I am having a horrible experience with Blue dart. The courier was sent on 19th May from Mumbai to Bangalore and till date its not delivered. Eve3ry Single day I have followed up. The first excuse they gave is that since the delivery address in my office, the dept and ext has not been updated. I updated these details with the customer care. Still it was not delivered. Next day when I called they said due to time constraint the same was not delivered and each day they are giving either of the above excuse. And they even mentioned that if it is so urgent I should go to their office and collect it. This is absolutely frustrating