Blue Dart Express — about blue dart service

Hi sir,
I have to receive a parcel to hyderabad, so many days passed and i didn't even get a call from courier office and while i checked the tracking of my courier in blue dart tracking, it has shown that the courier is already delivered but i didn't received my parcel or didn't get a call from them. And the parcel should be delivered to hyd but the status is showing in online as it is delivered to vizag. I am worried and i want to know the problem..!