Blue Dart Express — agency declines to deliver the package & insists that i go visit them instead.

Address:Kollam, Kerala, 683513

Awb - [protected]. Hi i am from north paravur in ernakulam. The blue dart agent in my town does not deliver any packages to the addressee. Is this part of your policy because they have been doing it for years now. I being busy with my work seldom find time to go out shopping, which is why i shop online and get it deliverd to me. The service provided by the agency defeats that purpose. Mostly what happens is that they keep it with them for three days and return it stating that it wasnt claimed. Please sort out this issue.
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