Blue Dart Express — applied for reissue debit card

Address:

Begumpet, Hyderabad, Telangana, 500015

I have received call after 1 week then the courier guy have not delivered on the day when i got call instead he told that as he got some work he couldn't deliver. And on next day as i called him and asked when can i expect my debit card then he was telling that it will be sent by some other person as he is on leave and that day this guy took all details and after long time i dint got any call nor msg and he dint deliver to me and when i. Checked the status it's showing that ("delivery of your icici bank shipment will be attempted by blue dart today. Track on *") later after so many calls i received this msg (Dear customer, blue dart were unable to deliver shipment a# from icici bank. To update your address, please call icici bank customer care)