Blue Dart Express — arrogant delivery staff

Awb no. [protected], i got a call from [protected] dated 10/05/2018 who told me that there is a currier where to come i just told him that at the address mentioned on the packet & he told me ok alright.
Later in evening i got call from other person who told me that your address is unlocatable pls confirm the landmark.

My main concern for this complain is that the same person who called me from above mentioned no. Dated 10/05/18 had already delivered my cheque book just 2 days back i. E on 08/05/18.

It may be that he would have forget the address there is no problem but when he had called me he must have asked about the landmark but he straight forward asked me where to come at 12:14 noon & he decided not to deliver which can be concluded because at 12:23 noon the same was updated when i tracked online.

Finally i got delivered next day without a single call from anyone.

My request pls train the staff to be humble if he is in customer service & not be so arrogent.

Regards