Blue Dart Express — AWB no:[protected], There is no such consignee at the given address

Address:

Wash & Wax, 66/1, Basai Rd,, Basai Enclave,sector 9b, Gurgaon

One of my consignment ([protected]) is not delivered to me. The status is showing "There is no such consign at the given address" however I am present at the address.
The currier delivery person didn't even call me for direction or any confusion on the location.
This is only happen when the shipment charges is already paid. Just 2 days back I had received one consignment ([protected]) from blue dart, the only difference is that was cash on delivery and the current consignment is paid already.
How could they do this.
Such a worst currier service I have ever seen.
Please check with the delivery system and resolve the issue ASAP.