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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Mar 17, 2026
Complaints 10595
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944
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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S
Shar ron
Jan 28, 2021
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Website: Bluedart

I've been waiting for my product since it's arrival. I got a message two times saying it's out for delivery but I did not receive the parcel both times. I understand the first situation was due to unforeseen circumstances but I don't see why the product has failed to reach me the second time. Please look into this issue and reach back as soon as possible.
Blue Dart Express customer support has been notified about the posted complaint.
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    B
    bornkira
    Jan 28, 2021
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    Address: 58, extension 2, Sainik Colony, Jammu

    Hi,

    My parcel was delivered without my awareness to someone I don't know. It was of high security item which was delivered.

    I was never called or told, never did i share my OTP to deliver the parcel.

    I want you to please look into it on high priority.

    Waybill no - [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
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      V
      vineeth kagitha
      from Nellore, Andhra Pradesh
      Jan 26, 2021
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      Website: www.bluedart.com

      Hello Team

      I have sent a laptop trough Bluedart from Machilipatnam(521001) to klllapur(509102) on 23rd Jan. My laptop got delivered to kavya on 25th Jan with major damage in the transit. I have immediately called the bluedart office. They are not responding properly.So I can't claim the product money . The package got crumbled in one corner. If a product package is crumbled is that not considered as damage the laptop is not even switching on as the battery compartment is out of shape. I m looking forward to hearing from you.

      Waybill no:[protected]
      Blue Dart Express customer support has been notified about the posted complaint.
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        P
        Par_neet
        Jan 26, 2021
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        Resolved

        AWB-[protected]
        25 Jan was the expected delivery date for my order and I was at home for whole day .but at 9:30pm I got sms that we will deliver your shipment and suddenly at 9:48pm I got msg that sorry we missed u.but I haven't recieved any call from delivery boy, and I check my shipment status it was updated that delivery attempted premise closed.pls help me out of it ASAP
        Thanku
        Jan 26, 2021
        Complaint marked as Resolved 
        So my problem has resolved within 2 hours as I got msg from company that they had informed to service centre of my location and I received my parcel as well.i must say that bluedart is very supportive to its customers Thanku
        Blue Dart Express customer support has been notified about the posted complaint.
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          S
          Shafia Hassan
          from Bengaluru, Karnataka
          Jan 26, 2021
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          Address: #6 jp nagar 5th phase 4th cross 22nd main vinayaka nagar bangalore

          This is my AWB no [protected]
          which is pending and your delivery executive call me for delivery but he refused to deliver..he simply called for formality..kindly check and reschedule the delivery o that...
          Blue Dart Express customer support has been notified about the posted complaint.
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            A
            Ajaykumarvinnakota
            Jan 26, 2021
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            Address: Ongole

            Waybill no :[protected] .I am available in this address but they will update as no such consignee at the given address. They do not call me for guide the direction or what's another problem. Worst service. Please forward this to bluedart courier service for doing some action. I saw first time this type of service worst service in my life
            Blue Dart Express customer support has been notified about the posted complaint.
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              S
              Siddhãarth
              Jan 25, 2021
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              I need to return my package because which your delivered my item car and bike accessories (whistle) is not a same this is different I m purchase another thing so I need to return this product and return my money
              I m reach to your customer care service to talk about my package but your site no response and no any contact number so please solve my problm if you not
              Blue Dart Express customer support has been notified about the posted complaint.
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                S
                shamshad1
                from Bengaluru, Karnataka
                Jan 25, 2021
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                Address: BAREILLY

                My shipment you send by blue dart courier is not delivered to me as he said that my adressed is incorrect while my adressed you mentioned is correct. But you not mentioned my contact no:-[protected]-so please mentioned my contact no.So that i received my shipment. The blue dart customer care service boy suggest me to do this . So please contact to blue dart courier to mentioned my contact no on shipment
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  Sumit_16
                  Jan 25, 2021
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                  Address: 2022/157 upper ground floor kanhiya nagar ganesh pura

                  Dear team,

                  your courier partner not delivered my parcel...
                  he called me just once i told me i am coming but he gone and not answering my calls any more and today finally after so many calls he answered but he was very rude... and his behavior was very bad... shipment id is [protected]

                  courier boy no [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
                  View replies
                  but still no resolution provided from your hand yet
                  Reply
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                    L
                    leyasujay
                    from Sulya, Karnataka
                    Jan 24, 2021
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                    Hi
                    I have ordered a product on 9th of January from ink me silly. Com and it dispatched on 16th of January through amex bluedart. Estimated delivery was 19tb of January but not received my product yet. Tracking I'd [protected]. Plz do the needful
                    Thanking you
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      sohan Dube
                      Jan 24, 2021
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                      Address: H.R.76/3 Hans enclev naharpur roopa near Jain Mandir Gurgaon Haryana pin code 122001

                      Kindly sir, Ma'am
                      My name is Anoop Kumar Pandey, my Blue Courage Bill is [protected].Sir, I request you that my new mailing address is H.R. 76/3 Hans Enclave Naharpur Rupa, Near Jain Temple Gurgaon Haryana Pin Code - 122001
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        S
                        sohan Dube
                        Jan 23, 2021
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                        Address: H.R 76/3 Hans enclev naharpur roopa near Jain Mandir Gurgaon

                        Kindly Sir,
                        I request you to send my courier to a new address, please request you that my new mailing address is H.R 76/3 Hans Enclave Naharpur Rupa, Near Jain MandirGurgaon Haryana Pin Code - 122001
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          M
                          mansh88
                          from Mumbai, Maharashtra
                          Jan 23, 2021
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                          [protected] AWB Number, The consignee received the package and it was damaged and few items were missing from the parcel, Ruined my entire parcel
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            V
                            vasudha m
                            from Udaipur, Rajasthan
                            Jan 23, 2021
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                            I had booked a courier from udaipur to mumbai on 22nd january 2021, mentioning fragile as it was a sai bab's idol.
                            the consignment number was [protected] and the idol was completely broken. i paid 1030 inr for that courier. i would like the courier charges to be refunded.
                            Dr Vasudha neel mani

                            [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              R
                              Rama Srinivasan
                              from Mumbai, Maharashtra
                              Jan 23, 2021
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                              Address: Kamothe

                              I had opted for home pick-up on 23/12/2020 of my parcel to be sent to California in the US. The parcel was verified by the pick-up person and sealed by him. I had also paid 5340 in cash. Later I got a call from him saying certain products [ chips and tulasi drops ] cannot be sent and hence the parcel would be returned. since the paracel did not leave Mumbai, I was told[ by one Priyanka] that I would be getting my money back. It is a month now since this happened and I have not got my money back. Nor is Priyanka or any other person answering my phone.
                              It is a senior citizen's hard earned money. Please do the needful to refund my money.
                              My Waybill number is: [protected].
                              Sender's name: Rama Srinivasan
                              Kamothe
                              Reciever's name: Aishwarya Srinivasan
                              California
                              pick-up persons's name: Kiran Dondiba kadam
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Jan 23, 2021
                              Updated by Rama Srinivasan                               not resolved
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                                A
                                APPALARAJU DANDU
                                from Mumbai, Maharashtra
                                Jan 23, 2021
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                                Ur courier person not contact me my mobile Number working, my address is with landmark is clear also. But Ur courier person irr response. My courier Waybill No [protected], Reference no [protected]. Status is Consignee'S Address Unlocatable/Landmark. Why. My address is clear. so many couriers are received my address. But Ur courier person that above reason mention. My mobile no is [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  M
                                  Malvika Wadhwa
                                  from Gurgaon, Haryana
                                  Jan 22, 2021
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                                  Address: 859, First Floor, G block, Suncity, sector 54

                                  I want to raise a complaint against one of your delivery executive who picked up my H&M order saying that he is here to pick up the return. But then i got a call from Delhivery who are the delivery partner for H&M saying that he is also here to pick up the return. Now your stupid guy is not returning my order.

                                  Here is his number: [protected]

                                  Also, i am from gurgaon.
                                  My contact: [protected]. Contact me else I'll sue your company for stealing my package
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    B
                                    Bothanathasaie Sholinghur Vadivelu Pillai
                                    from Chennai, Tamil Nadu
                                    Jan 22, 2021
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                                    This has referance the contactless delivery of your shpt vide Blue Dart Awb#[protected] to MANO. On Cash on delivery basis. I ordered sofa cover 4 seater flexile for Rs. 1599. But when I opened the cover, one small 3 seat sofa cover worth of Rs 100 is kept inside. This is clear cheating by shopper. I paid cash. Please hold my cash still, the correct product is delived.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      H
                                      Hetarth Bhatia
                                      from Ahmedabad, Gujarat
                                      Jan 22, 2021
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                                      Website: www.bluedart.com/web/guest/trackdartresult

                                      Bluedart is writting in tracking the order that they are out for delivery but after some hours they righting that address is prohibited and after the second day they write that out for delivery and then they write that Undelivered Shipment Held At Location...just see to it and hope so that you will help me and deliver my product in 2 to 3 days please...

                                      Customer
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                                        A
                                        Anithadevarajaiah
                                        from Bengaluru, Karnataka
                                        Jan 22, 2021
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                                        Shipment# [protected] was supposed to get delivered yesterday, but I haven’t got any call nor the product, when I called blue dart customer care they said last 4 digits of my aadhar was submitted and the parcel was collected and those 4 digits were incorrect. This is not expected by blue dart, cheating people by not delivering their products.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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