I was expecting a shipment from Delhi to my city (AWB No 6963985XXXX ). The address specifically included the apartment number *and* my apartment door number. Everything went ok until the shipment "Shipment Out For Delivery" around 14h00 on 31/10/2010.
I waited at my apartment ALL AFTERNOON for a call from the delivery guy. I did not have the delivery guy's ph num as it was not sent to my number.
But at 19h30 the same day, suddenly the shipment was marked "No Such Consignee At The Given Address".
No call, no check at my apartment. Just magically the delivery guy decided I don't reside in my own apartment! What kinda bogus courier is this?!
I tried contacting dozen bluedart numbers, but zero response from almost all of them. The standard line had no consumer executive online; makes no sense to operate past 6pm and not provide full service.
I would like my package to be delivered on or before Monday, 2nd Nov.
Blue Dart Express customer support has been notified about the posted complaint.