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Blue Dart Express Complaints & Reviews

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Updated: Jul 23, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 110

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S
Shalep
Feb 3, 2021
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It's very disgusting to inform you that bluedart vendor has neither contacted me for way bill no [protected] nor traced my address and gives the status of consigned refused to accept on 03.02.2021 at 12:46.
The expected date of delivery was 02.02.2021.
I waited till 03.02.2021 but now it is showing wrong status.
None of your number is active.
How to contact bluedart in such a situation?

My address is
Shalini Priya
C/O Arvind Jha
Near bhawani mandir road
Nilkanth nagar
Near airport
Tilkamanjhi
Bhagalpur
812001.

Mobile number- [protected]

It's very important document sent from Bangalore.
Blue Dart Express customer support has been notified about the posted complaint.
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    S
    shubhamvk006
    from Nagpur, Maharashtra
    Feb 3, 2021
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    Though the consignee address is written properly for waybill no. [protected]; the courier is still not delivered. I have given my email id for getting intimation and provided the address once again in the message. I have not received any mail from bluedart. Moreover, blue dart has delivered to the same address before it was supposed to be delivered on 2 Feb 2021 but I got a message on 3 Feb 2021. it was already a 1-day delay and still, it's not delivered.
    Blue Dart Express customer support has been notified about the posted complaint.
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      H
      Haji Shaik
      Feb 3, 2021
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      Address: Tadipatri

      I had ordered my products in skincraft . In tracking, it shows u will receive the product on 3rd February . But today I didn't received any call from blue dark company . Ref I'd : [protected] . Please make sure that, i[censored] want to delivery my products then send a message . Please do something on your delivery issue.
      Blue Dart Express customer support has been notified about the posted complaint.
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        H
        Hershon Shelin Maria Thankaraj
        Feb 2, 2021
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        Courier was not attempted to deliver in the shipment address with simply marked as no consignee found at the address. As I am overseas I have authorized my mother to collect the parcel on my behalf still haven’t got a resolution from blue dart on the concern raised, called up the customer centre and they don’t seem to understand to take any further step to resolve the issue.
        Blue Dart Express customer support has been notified about the posted complaint.
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          P
          poonamrajdugu
          from Delhi, Delhi
          Feb 2, 2021
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          Respected sir/Madam, My parcel AWB No. [protected] is not delivered at my home and none of my family member received this item till now. One sms has come to me showing that your item delivered on 22.01.2021. I approached to your customer care for the same. They told within 24 hours your problem will be resolved. But after almost 10 days no response has been taken by your company. This will also tarnish the image of your reputed company. Please take necessary action so that I can get my parcel immediately.
          Blue Dart Express customer support has been notified about the posted complaint.
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            S
            Sindhu Vs
            from Poonamalle, Tamil Nadu
            Feb 1, 2021
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            Waybill no: [protected] is not yet delivered. But the status shows delivered. whats happening??

            My mobile number: [protected]
            mail ID: Sindhu.[protected]@gmail.com
            Blue Dart Express customer support has been notified about the posted complaint.
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              A
              Anagha Sk
              from Thrissur, Kerala
              Feb 1, 2021
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              Resolved

              I haven't received my courier packages, but its showing delivered on the tracking page and the recipient is wrong. Waybill No - [protected].
              Kindly help, never expected this to happen, what a absent minded delivery service.
              Feb 3, 2021
              Complaint marked as Resolved 
              It is resolved
              Blue Dart Express customer support has been notified about the posted complaint.
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                Simon Jamatia
                from Noida, Uttar Pradesh
                Feb 1, 2021
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                Address: Udaipur, Gomati Tripura-799120

                Hi! I am Simon Jamatia from Udaipur, Gomati Tripura-799114, Recently I recieved a call from Blue dart Courier boy Today (1st February 2021) He is warning me that if I won't pick up from their office They would cancel it, But how is that possible without our consent, This is not only first time, I am facing everytime whenever my percel arrived from Blue dart, I don't mean I dislike this company, I mean to say that, Courier office o[censored]daipur Tripura, Needs to be improved a little more, They should have delivered atleast at the mentioned address, They don't have enough courier boy, they would always asked for their customers to get at the office...I would like to request the admin to take serious on this matter...you can reach me at Phone: [protected] Whatsapp: [protected] email: [protected]@gmail.com
                Blue Dart Express customer support has been notified about the posted complaint.
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                  T
                  Thrinadh Ravuri
                  Feb 1, 2021
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                  Milton stainless steel lunch box 500ml show 3 box and bag in online in paytm but product received only one box, but not received remaining two and bag
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Feb 01, 2021
                  Updated by Thrinadh Ravuri                   Subject of Milton stainless steel lunch box 500ml, in online showing 3 Boxes with bag, but we received only one box but not received the two boxes with bag

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                    A
                    abhimittal342
                    from New Delhi, Delhi
                    Jan 31, 2021
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                    T2101251730295613520512 First I have paid by upi throigh phone pe but delivery boy said it doesn't shown to me
                    so I then give him cash of 449
                    I have checked phonepe It shown You rev payment successfully
                    Kindly revert my money ASAP
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      D
                      Deepak1616
                      Jan 31, 2021
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                      Address: e-OBC, Punjab National Bank 057810, Kachery Road, Uditnagar, Rourkela-769012

                      AWB No. [protected]. Package not delivered at site but status showing it's delivered on[protected]. Please deliver at site ASAP.

                      Regards,
                      Mrs. Ekta Singh
                      Punjab National Bank-057810
                      Kachery Road, Uditnagar,
                      Rourkela-769012
                      Phone: +91 [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        R
                        [email protected]
                        from Bengaluru, Karnataka
                        Jan 29, 2021
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                        Address: Navin Nayak & Associates, Chartered Accounts, # 43, 2nd Floor, VS Century Towers, HB Samaja Road, Basavanagudi, Bangalore - 560004, Karnataka

                        To day I have received a confidential documents which was courier from my client vide No.: [protected] - Delivery address Navin Nayak & Associates, Basavanagudi. The delivery person has not handed over document to our office instead he throwed the document at ground floor gate itself where as our our office is situate at 3rd floor. On the document cover itself its clearly mentioned confidential. If some took over the document who will be hell responsible? After paying higher charges to delivery is this reckless service we can expect. When I checked status of delivery it says received by SELF. Is it not Blue Dart to have responsible to delivery the documents to concerned office/person? Can I get proper explanation on this please.
                        You can reach me on mail - [protected]@kridha.in
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          L
                          Leoni Choudhury
                          from Delhi, Delhi
                          Jan 29, 2021
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                          Address: IIT Guwahati, Academib building, Core-4, Physics dept, North guwahati

                          I got a call at 11.50 am from Mr. Mahesh the blue dart delivery boy. i told him I am available at my given address. i can pay for the parcel by card or cash but he returned back without contacting me and later i got this message of the missed shipment ship.

                          Please look after the matter as tomorrow and day after tomorrow I will be out of station
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            C
                            Campus Manager
                            Jan 29, 2021
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                            Address: Perfact Inve & Personnel Services Pvt Ltd, C/O INDIAN INSTITUTE OF INFORMATION TECHNOLOGI , BLOCK 9 IITV, GOVERNMENT ENGINEERING COLLEGE SECTOR-28 GANDHINAGAR (M) 8055105924

                            I Gohil Bhupendra Sinh my Shipment No [protected] last 3 days continue call but not deliver by credit cared Mr Amit Kumar Shunkle is miss behave with me he saying that " AAPKO JO KARNA VO KARDENA"
                            i am not satisfied this your Blue Dart service, Please Now my shipment send with my office Adress Gandhinagar Gujarat
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              B
                              BANSAL ASSOCIATES
                              from Mansa, Punjab
                              Jan 28, 2021
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                              Address: HONE PHOTOSTAT, OPP SAW MILL , NEAR OLD INCOME TAX OFFICE, MANSA

                              My shipment no. [protected] and no. [protected], and no. [protected]. I had not recieved my parcel from blue dart till date. But blue dart send me msg that your parcel delivered on[protected]. I compalint regarding this to blue dart helpline no. On[protected] again compaint on[protected] evening and again complaint[protected] and again complaint[protected] and again complaint[protected]. But no further action taken by blue dart. In there parcel my very urgnet documents. Plz action on this behavior and provide my parcel because i have very urgnet need of this parcels. My mobile no. - [protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Feb 01, 2021
                              Updated by BANSAL ASSOCIATES                               but now this i have not reciveed parcel. what i do. now. plz help and sent my parcel
                              Mar 30, 2021
                              Updated by BANSAL ASSOCIATES                               i think i was complain on wrong site because ther eis no action taken and no solution.
                              i am soory to complaint on consumercomplaint.
                              Apr 17, 2021
                              Updated by BANSAL ASSOCIATES                               this is useless portal for any complaint
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                                S
                                Shar ron
                                Jan 28, 2021
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                                Website: Bluedart

                                I've been waiting for my product since it's arrival. I got a message two times saying it's out for delivery but I did not receive the parcel both times. I understand the first situation was due to unforeseen circumstances but I don't see why the product has failed to reach me the second time. Please look into this issue and reach back as soon as possible.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  B
                                  bornkira
                                  Jan 28, 2021
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                                  Address: 58, extension 2, Sainik Colony, Jammu

                                  Hi,

                                  My parcel was delivered without my awareness to someone I don't know. It was of high security item which was delivered.

                                  I was never called or told, never did i share my OTP to deliver the parcel.

                                  I want you to please look into it on high priority.

                                  Waybill no - [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    V
                                    vineeth kagitha
                                    from Nellore, Andhra Pradesh
                                    Jan 26, 2021
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                                    Website: www.bluedart.com

                                    Hello Team

                                    I have sent a laptop trough Bluedart from Machilipatnam(521001) to klllapur(509102) on 23rd Jan. My laptop got delivered to kavya on 25th Jan with major damage in the transit. I have immediately called the bluedart office. They are not responding properly.So I can't claim the product money . The package got crumbled in one corner. If a product package is crumbled is that not considered as damage the laptop is not even switching on as the battery compartment is out of shape. I m looking forward to hearing from you.

                                    Waybill no:[protected]
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      P
                                      Par_neet
                                      Jan 26, 2021
                                      Resolved
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                                      Resolved

                                      AWB-[protected]
                                      25 Jan was the expected delivery date for my order and I was at home for whole day .but at 9:30pm I got sms that we will deliver your shipment and suddenly at 9:48pm I got msg that sorry we missed u.but I haven't recieved any call from delivery boy, and I check my shipment status it was updated that delivery attempted premise closed.pls help me out of it ASAP
                                      Thanku
                                      Jan 26, 2021
                                      Complaint marked as Resolved 
                                      So my problem has resolved within 2 hours as I got msg from company that they had informed to service centre of my location and I received my parcel as well.i must say that bluedart is very supportive to its customers Thanku
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        S
                                        Shafia Hassan
                                        from Bengaluru, Karnataka
                                        Jan 26, 2021
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                                        Address: #6 jp nagar 5th phase 4th cross 22nd main vinayaka nagar bangalore

                                        This is my AWB no [protected]
                                        which is pending and your delivery executive call me for delivery but he refused to deliver..he simply called for formality..kindly check and reschedule the delivery o that...
                                        Blue Dart Express customer support has been notified about the posted complaint.
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