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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Nov 17, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 111

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Y
Yash waghmode
Oct 7, 2020
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Address: Apna boys hostel, JJ hospital, mumbai 400008

When i called bluedart online phone number i got a message saying my order was not delivered due to "prohibited area-entry restricted for delivery"... I didn't recieve any call or message regarding this. My waybill number is [protected]... I want my order asap... Kindly look into this matter and you can call me up on [protected]
Blue Dart Express customer support has been notified about the posted complaint.
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    K
    kandula Dastagiri Reddy
    Oct 7, 2020
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    Dear bluedart,

    My way bill no:[protected],
    It's status is "consignee's address un locatable/landmark needed".
    But my address was very clear & i gave my phone no. As well, i did not receive any call from your delivery boy.

    With attempting delivery mentioning the remarks is very bad. It is shameful.

    Please do the needful to deliver my product on time & focus on your delivery staff.

    Best regards,
    Dastagiri reddy k.
    Blue Dart Express customer support has been notified about the posted complaint.
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      M
      mouli013
      Oct 6, 2020
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      Without even calling, status marked as 'prohibited area-entry restricted for delivery' but the area is not at all restricted as we receive non-essential items everyday from various services like amazon, flipkart etc. Please intervene & expedite, packages are being received at security entrance with proper procedure, i live in a well maintained society. Waybill - [protected]
      Worst service, still no one from bluedart cared to resolve the issue.
      +1 photos
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        A
        aditya909
        Oct 6, 2020
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        Dear Madam,

        I am annoyed with your service.My consiment came to berhampore 04/10/2020 and 05/10/2020 They didn't come to my house to give consiment or call me but said customer will take later.
        Today 06/10/2020 No one came to my house but updated online I am out of station but I am at my house.
        This is what false update does without calling me or coming to my house.
        I can't think of a blue dart courier that gives false updates.
        Berhampore franchise don't get along well with me before bluedart couriour comes up with some things.
        Take a look at the matter and arrange my product delivery.

        Waybill Number-[protected]

        Regards

        Aditya Chattopadhyay

        [protected]
        +1 photos
        Blue Dart Express customer support has been notified about the posted complaint.
        Oct 06, 2020
        Updated by aditya909         Dear Sir,

        I am waiting for your reply.
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          H
          Hanmant91
          Oct 6, 2020
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          Pin code 413310 is under embargo by blue dart since past 20 days. They are not resuming there services to this pin code. Please resume services to pin code 413310.

          Other companies delivery is happening in this area
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            O
            Omansh Gandhi
            Oct 6, 2020
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            Website: www.bluedart.com

            The product was out for delivery, but suddenly a few hrs after I checked, There was this status : Prohibited Area-Entry Restricted For Delivery

            I don't know what to do, please give me my product, please
            +1 photos
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              T
              tushar.rathi
              Oct 5, 2020
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              Hello Team,

              I have ordered medicine from ORDERME application and it was couriered through Bluedart for which waybill no. is AWB-[protected]. I have not received the order but status is showing as delivered. I am not sure how this has happened. I hope my courier is not handed to wrong person and not been used by that person. Request you to please investigate and get my order delivered to me only. If you have any concern with my address thrn please contact me at [protected]. I am attaching invoice of the ordered via ORDERME app for reference
              +1 photos
              Blue Dart Express customer support has been notified about the posted complaint.
              Oct 21, 2020
              Updated by tushar.rathi               Thank you for raising concern with Bluedart but please note that still issue is outstanding with no resolution on it. I am very upset with bad experience on my order delivery. Appreciate your help in resolving my issue.
              View replies
              Thank you for raising concern with Bluedart but please note that still issue is outstanding with no resolution on it. I am very upset with bad experience on my order delivery. Appreciate your help in resolving my issue.
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                R
                rishu9808
                Oct 5, 2020
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                Dear Sir,

                My one plus earphone
                Order no [ M[protected] ]
                Shipment No -[ [protected] ]
                was not delivered today because of the lack of landmark was not given properly. I want to update my address landmark as :-

                HP gas godown, Boring Road, Anandpuri
                Near Devasthali Apartment Patna.
                Pin code : 800013
                +1 photos
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                  G
                  Gourab Sengupta
                  Oct 4, 2020
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                  Address: BT Road Blue dart office

                  I got message for delivery of my HDFC credit card with a tracking number but that day no delivery has been made but it is showing that the delivery has successfully completed.
                  As per new policy the person should receive OTP. But I did not receive any OTP or call from them neither any package delivered to the given address. This is very much confidential yet they showed very much irresponsibility and also the text showed successful delivery provided my spelling of my name wrong.
                  Kindly help with this important issue.
                  Regards,
                  Gourab Sengupta
                  [protected]
                  +1 photos
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                    K
                    KING Raju 0523
                    Oct 4, 2020
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                    Address: Shantinagar colony Suddapally village DICHPALLY (M) nizamabad (D) telangana state

                    I have ordered OnePlus Nord hard case with OnePlus Icon which is in red colour but I recieved transparent case in place of that red case...
                    So please kindly refund the amount which I have paid to the service nd am going to return the product which I have recived now ...
                    Tq
                    +2 photos
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                      R
                      Rahul1610
                      Oct 3, 2020
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                      My bank has dispatched the debit card to the address in which i no longer reside. Request to deliver the below said shipment to the said address

                      Way bill No. - [protected]

                      Address of delivery:
                      A-403, Bluebell, Adinath foundations, Ramakrishna street, Manneswaram Nagar, Mannivakkam, Chennai - 600 048
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        A
                        ALLIPILLI PAVAN KUMAR
                        Oct 3, 2020
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                        Address: Bonthapalle, jinnaram road, neuland laboratory, Telangana,pincode:-500043

                        I did not receive my order. The executive called me he asked me the adress he said me I cannot come there sir. I asked him why you collected the order .he told me I will come tomorrow and I will give the order. But he kept as I was not available at location. I need my package immediately return please.
                        My way bill no :- [protected]
                        +1 photos
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Oct 03, 2020
                        Updated by ALLIPILLI PAVAN KUMAR                         I got delivered message but my package has not delivered

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                          A
                          Akhilnath Viswanathan
                          Oct 2, 2020
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                          Address: Bluedart adur, kerala

                          Poor service... Such a pathetic service, not informing us after the material reached the office, we tracked for the status they informed thst the consignment came but wont deliver and need to come and collect the material, as we dont have time and travel distance is another issue and two three days pending consignment to sort out. We paid for the delivery already and the lady staff approach is pathetic. Bluedart should not keep just unprofessional staffs. Its been many years their approach is same as you can see in reviews
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                            C
                            cprafulm
                            from Ahmedabad, Gujarat
                            Oct 2, 2020
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                            Waybill no #[protected]
                            The parcel was supposed to delivered on 30-sept-2020. Instead the status changed to consignee not available two time even I am available 24/7 at mentioned address

                            Not sure how it happened as i did not receive any call from the blue dart guys when they came to deliver nor any text.

                            Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.

                            Please help!!!
                            +1 photos
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                              V
                              Venkat Prasanth Kambala
                              Oct 1, 2020
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                              Waybill: [protected]

                              The parcel was supposed to delivered on 01/10/2020. Instead the status changed to held at location with tag - prohibited area/ entry restricted for delivery

                              Not sure how it happened as i did not receive any call from the blue dart guys when they came to deliver nor any text.

                              Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.
                              +1 photos
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                                P
                                pradeep Raveendran nair
                                Sep 30, 2020
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                                I had send courier from Tinsukia (Assam) to Kottayam (Kerala) on 16.09.2020, its consignment number is [protected], its my house hold item's TV, stove, table fan, etc, I received my courier on 29.09.20 but my TV is damaged due to irresponsibility of courier service, I had already give them the declaration about item's I'm sending still they don't care about it
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  R
                                  Raju Khipal
                                  Sep 29, 2020
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                                  Address: Lehra gaga ward no. 3

                                  My applied bank kit still not come in my hand while the delivery date was[protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    J
                                    jeevan m
                                    Sep 28, 2020
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                                    Tracking code shows — prohibited area/ entry restricted for delivery. Courier has an important thing. Please if my oincode is restricted give me bluedart address i will come and collect
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                    Way bill no is [protected]
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                                      N
                                      Navi0210
                                      Sep 28, 2020
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                                      This is in the reference of my courior no-[protected]
                                      Which has to be delivered at my office address but unfortunately i was not in the office because we are working from home and coming only two days in a office. So i told to to the runner to deliver to our security guard and when i "ll come to office i collect the same. Without listing complete he disconnected the call and left from the office. And even customer is not responding in polite manner...

                                      Kindly look into this urgently as i need that courior on urgent basis.

                                      [protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      View replies
                                      I did not received a pacakge but the executive has kept the order has been delivered .
                                      The executuve has called on phone and said that he arrived at the address and nobody was there where as in actual he did'nt come there and then the call made was from my side that still waiting for collection of my pacakge.
                                      Please resend my pacakge

                                      courier not deliver* - Comment #3742278 - Image #0
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                                        A
                                        APN Rao
                                        from Eluru, Andhra Pradesh
                                        Sep 26, 2020
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad

                                        Waybill no: [protected]. Consignment is not received by me, though i have been at home. However the tracking status says i have received the item. It is possibly delivered to wrong address. Kindly trace item and deliver to me.
                                        Sep 29, 2020
                                        Complaint marked as Resolved 
                                        I received two separate messages one from amazon and second from blue dart. Amazon delivery was received but I still expected a bluedart courier to arrive. There was no quick way to enquire from bluedart, such as the delivery agent's phone number. This led to lodging of a complaint from my side. I got the clarification from bluedart now that Amazon was delivering an item through bluedart, and that both messages were for delivery of the same item. Hence complaint is resolved
                                        Blue Dart Express customer support has been notified about the posted complaint.
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