Blue Dart Express Complaints & Reviews

The product was a gift, however when I opened i could only see crushed ceramic jar.
Half the piece was broken, the rest half was completely crushed inside the box, please note, not just broken, but completely, crushed with many pieces of ceramics inside the box.
The product was delivered from Mumbai to Hyderabad and although it had bubble pack, the product was totally crushed. This could have happened only during the transit, since no sender would pack a crushed jar (note, not just broken but CRUSHED!!!)

Dear Sir/ Madam,

I here to inform you that, I m working in Bell Finvest India Ltd (Legal Dept.) and had booked one article on 08/12/2020 bearing way bill number - [protected] to Rajsamand location for urgent delivery before 10th December 2020, but unfortunately by lack of follow up & misconducting for such article from your end till delay in delivery to destination location in spite o[censored]nderstanding the seriousness o[censored]rgency of delivery with in 2 days as confirmed by your staff member earlier then shipment delivery done almost after 6 days from the date of booking, which has been results to delay in case proceeding legal hearing with loss of further extra fees and other exp.

So, the Misconduct and lack proper service for urgent Article, your Blue dart company has no right to demand and charges for the same.
Moreover, the Bell Finvest India Ltd. will not pay any Charges for such delay in delivery o[censored]rgent & Important (Legal) Article.

Here is the Attachment of Tracking Consignment way bill no :[protected].

Regards
Bell Finvest India Ltd.

My way bill number is [protected].I got a call from blue dart delivery asking for address and asked the guy to come to the said place. To my shock the courier is not delivered and the reason mentioned is consignee not available. extremely unprofessional service.

My AWB no is #[protected].

I received a message that the package was delivered and asking for my acknowledgement on the delivery but I didn't receive any calls or package from BlueDart.

It's totally unfair that the package was delivered to wrong person. We spend money on some products and getting message like delivered to someone is really depressing.

Please take some action on it and kindly deliver the parcel to the correct address or atleast make a call to the given number so that we can come and collect the parcel instead of wasting our time on checking the delivery status.

Thanks in advance

This is to inform you that BD Port Blair has a unique tradition of calling customers to their office to collect packages rather than delivering on address. This is a routine feature here. When a customer is unable/refuses to collect, they simply return/dispose the package without any intimation to customer citing lame excuses to originator.
Last year my 'Raakhi package was intentionally delivered after Rakshbandhan coz I was unable to collect the same from your office location.
Even now my two packages
[protected]-SHOWS IN TRANSIT
[protected]-SHOWS STATUS AS DELIVERED ON 07 OCT WHEREAS THE PACKAGE HAS NOT BEEN DELIVERED

I recieved a call from a girl on 11 Dec, 11:15 hrs asking me to collect the package from the office as they won't be delivering to address(mob-[protected])
Now this is a failure of service and breach of trust. The complaint is in public interest and involves lack in service performance and stated obligations.

Expect a favorable and immediate aaction.

Why your delivering agent not deiver the product and not even calling.so pathetic situation of your service too.

I have not received the package but when I am tracking it it is showing that it is delivered.

Team,

You people have very pathetic services ...Recently I purchased a Policy of Any company same has been send by the company threw your Company.

My wife recevied a call from your office that confirm your adress, And told them exact loaction were they need to come .

But your company delivery Boy totally refuse to come to my Address. Ha said you need to visit in any other loaction set by that Delivery boy...I requested to him that I cant come that I am at home with my 2 Little children. PLZ you come and deliver the same at mailing Address.

But the behave he did was tottlly unprofessional...You can check with Blue Dart Courier no...[protected]

Plz see the Matte, its really very ridiculous situation...Your company service quality is eally very very pathetic with such kind of persons in your company

Items date of delivery was 4th Dec. But I have not received it even now. When I check the status it says 'out for delivery' for so many days now. Delaying for 2, 3 days is understandable but delaying for 10 days is too much. Please deliver my items at the earliest. It is getting frustrating.

Sir i parcel LED TV in your blue dart parcel service on[protected] from nandigama, andra pradesh to hyderabad telangana. Parcel received on[protected].but TV display damaged. Please arrange the repair service as your responsibility.

I m waiting from four days for important documents delivery which arived at their final trasient point but till now there r no any information...

You guys charge like 800 per 2kg parcel and gives very cheap service .. my parcel having tracking no [protected] is in my city from 4 days and the guys are not delivering it to my location.. even i went to the office they said our agent have your parcel and is out of delivery .. cant recive the parcel at home neither at office .. very ### service .. delhivery etc can ship above 15kg for 800 rupees and always deliver at same day of recieving parcel in the city ..

The pacage sent under the tracking number [protected]

was not delivered to the mentioned ther on. Instead it was delivered to

wrong addresss.

[protected] AWB

Is delivered to wrong address.

I haven’t received the order.

It’s an important parcel to me.

This is unfair.

Pls return my product or money.

My Waybill No. [protected]. It is reached at Washim bluedart office but Blue-dart didn't deliver my package. Blue-dart return my package. Customer care told me that they didn't provide delivery on Customer address but previously I have received 3 packages from Blue-dart. Now they are saying that. Shame on you bluedart.

I track my order it showing intransition but expected delivery shown on 7 Dec but it not received yet.courier pod no is [protected]

Your delivery service lacks so much transparency, that I feel like I will never be able to trust my package delivery with bluedart anymore. The delivery tracking and status update is so delayed. There is no connector where I can actually get an update for an item on real time basis. Atleast a responsible feedback. I asked to arrange a call from the delivery guy. I was said that was being arranged but it wasn't done. Then suddenly next morning i see the status update that the delivery had been attempted but premises closed. But there was no call in this regard to find out the details. This is seriously unacceptable. A little responsible behaviour is all we can expect. I paid Rs 450/- for a consignment from Kolkata to Ranchi. It's almost 72 hours since the booking was made. Please intervene. The amount is quite considerable given that other couriers are charging half of that. When i pay premium amount i expect premium service. Leave alone premium, this comes close to sub standard.

Consignment no. - [protected]

I have to receive couriour from Bluedart, but without contacting me my couriour was returned by the courior company with reason Consignee's address in locatable/Landmark.
My detail address and mob num also mentioned, but there is no confirmation or any call from courier and they not deliver my couriour.
The reason maintain by courier partner is totally wrong and this is not my 1st experience with the same courier partner, they always do the same and update false reason for nondelivery. I request you, kindly go through this and please take any action, bcoz its not the 1st time, same problem faced by me many times.
Courier detail- shipment num AWB[protected]

Request you pls take necessary action.
Thanks

Kumar Shubham
[protected]

Mera courier ayea tha indusland bank ka aur mujhe delivery boy ne call ki but main us time ghar par ni tha .. maine usko 2 din ke baad aane ke liye bola but jb maine call ki usko to vo bola ki courier vapis chla gya hai.. Delivery boy ko bolne ki tmeez ni hai isliye uski rating zero hai. Jldi se jldi mere se contact kiya jaye or mera courier bhejo.

The status of the AWB- [protected] is incorrectly updated as consigne rejected. I have not received any call or email regarding the consignment. I am very much available at home. This is a recurring issue now for shipments from bluedart. Can have this addressed T the earliest?