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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 116

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G
GauravOptum
Aug 5, 2020
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Hi there,

I have a package to be received which i get shipment number - [protected].
Shipping person called me and asked me to come at a place convinienet to him and was refused to deliver this shipment on mentioned address.

I request you to reach out to shipping person and get this shipment delivered on time. Since this is some important banking shipment.

Shippping person contact number was +91-[protected]

Please reach out to me at my cell +91-[protected] or email me at gaurav. [protected]@yahoo.in
Blue Dart Express customer support has been notified about the posted complaint.
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    Anjali67
    Aug 5, 2020
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    I am available in this address but they will update as no such consignee at the given address. They do not call me for guide the direction or what's another problem. Worst service. Please forward this to bluedart courier service for doing some action. I saw first time this type of service worst service in my life.
    Blue Dart Express customer support has been notified about the posted complaint.
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      A
      Ajmal Muhammad P
      Aug 4, 2020
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      An you guys please help me with AWB: [protected]. I'm waiting for 10 days now [Order placed on 25th]. The order is at Bangalore from 28th. We contacted your person at "[protected]@bluedart.com", but no positive result yet.

      The worst part is, when I contact your Bangalore office, they are saying the destination bluedart office [calicut] is closed is the reason. So I wen to calicut office, it's open and they are saying it's still at Bangalore.
      You charged a total of 1600 INR for fast delivery and even after 10 days, you can't deliver it, even not responding to a mail or call.
      You guys are very irresponsible. We have clearly mentioned this is very urgent and you agreed to deliver it at least by 30th.
      +1 photos
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      Can you please update me the status ?
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        C
        chvge58
        from Mumbai, Maharashtra
        Aug 4, 2020
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        Address: Rajkot

        I am waiting for delivery of my online purchased television. It was sent from Navi Mumbai through Blue dart courier. It reaches from Navi Mumbai to Rajkot within two days. Sent on 30th July 2020 from Navi Mumbai and arrived at Rajkot on 1st August 2020. But it is yet not delivered to me at delivery location. Reason mentioned on Blue dart website is "Delay Caused Beyond Control". There was no delay for shipment from Mumbai to Rajkot but now company says this reason and do not mention what is not under their control. I hope that they will deliver the product safely at the earliest.
        +1 photos
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          S
          Srinadh Parvathala
          Aug 4, 2020
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          Address: Chandrpadia

          Irregular service providers
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            S
            Sankitkumar
            Aug 4, 2020
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            Address: Pin code 332311 chacheewad bada subdistrict fatehpur district sikar

            The message comes from blue dart that your address is improper, then the next day the message comes that your atm card has been delivered and you have also received it but i didn't get the atm card
            Blue Dart Express customer support has been notified about the posted complaint.
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              A
              AshishPrasadNagpur
              Aug 4, 2020
              Jun 1, 2023
              This thread was updated on Jun 1, 2023
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              consignee's address incomplete/incorrect bluedart issue

              I purchased oneplus nord popup box on 29th july. Eta is 6th august. Bluedart is the package handler. The shipment has reached nagpur, and is out for delivery on 3rd august, which is my city where i live. I wanted to know the delivery contact details of the courier or details of bluedart delivery boy so that i can either gather the package or can have the information of delivery in advance.

              I couldn't receive both, i was expecting...
              +1 photos
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              K
              Keshaboina Vignesh Yadav
              Aug 3, 2020
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              Address: Soujanya colony sanjeevaya society new bowenpally plot no 21 mear venkateshwara swamy temple

              1is working not gud little bit and another 1 is not working only so i need to return this product so kindly give me a gud product
              +1 videos
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                V
                Vaishali Sinha
                Aug 2, 2020
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                Awb [protected]my shippment showing delivered on 29/07/2020 at banglorebut didnt recieved it. There was no call or msg also sent regarding delivery, it was a express delivery so charged double and such a careless act. It is a urgent parcel... I need it to be delivered tomorrow anyhow. And i really want to have refund for this package as bluedart took extra money for it and didnot deliver it as promised
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                  A
                  Agrima Vashisth
                  Aug 2, 2020
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                  The tracking details were saying that my parcel was delivered whereas i haven’t received it. The tracking details aren’t even seen anymore. I’m very disappointed. It was a parcel which was prepaid and i had given 1.7k for it
                  This is very depressing
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                    H
                    Hema psgcas
                    from Bengaluru, Karnataka
                    Aug 2, 2020
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                    Address: 388, vivekanandar street, kanuvai. Coimbatore 641108

                    I have been waiting for this card for last 2 months and suddenly they sent this message. But nobody called me to clarify. Please help me asap and arrange call back.

                    Waybill# [protected] is undelivered for address related issues. Pls contact hdfc for redelivery, else it will be returned to bank within 7 days.

                    Here is my address for any additional information
                    388, vivekanandar street,
                    Kanuvai
                    Coimbatore - 641108

                    Regards,
                    Hema
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                      P
                      Praneeth Rayudu
                      Aug 2, 2020
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                      Address: Near prathuru road tadepalli

                      None of the delivery boy has called for delivery
                      My store timings are 6am to 11am
                      Need cal for delivery for below docket numbers
                      1. [protected]
                      2. [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        Y
                        Yogiti
                        Aug 1, 2020
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                        My shipment is pending at transit from 23/07/2020. No action has been taken since from then. That courier was meant to be delivered before the festival rakshabandhan what's the use of ordering early n sending via bluedart.

                        Tried to raise concern multiple times but maximum times their servers are down and when was able to write to them. It's already been delayed.

                        I want the order to be delivered asap.

                        Waybill no. [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
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                        So far no action has been taken on my issue. If they are not able to do anything. At least refund my money. The package was meant to be delivered on Rakshabandhan and its like the festival has already been surpassed. What's the use of ordering anything.
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                          P
                          Payal Hitesh Maheshwari
                          Aug 1, 2020
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                          Address: Vikas polyplast Pvt ltd F-593, near Ashok Leyland Mia,. Alwar 9309335001

                          Hiii.. My name is vikash sharma. My awb no is [protected]. Last 3 day my order is in blue dart office. Bt your team was not delevered my address.. Os delevered today.in curiyer rakhi was coming. Its urjant.. Pls delevered today. My puncode no is 301001. My address is vikas polyplast pvt ltd
                          F-593, near ashok leyland
                          Mia,. Alwar
                          [protected].

                          Pls i request you to delevered my order today. Otherwise i complain against your company.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            S
                            Sherin Samuel
                            Aug 1, 2020
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                            Customer Service center is not responding. I got a call on 29 jul and intimated will deliver the item in 30 jul. Not received yet. The delivery boy is not responding.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              J
                              Jameel786
                              Aug 1, 2020
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                              Resolved

                              My AWB [protected]

                              My package not delivering from last 7 months. 1 card already destroyed due to undelivered.2nd wandering in Blue dart stores. Several times I visited store and also contacted customer care. But no use.

                              Today I was tracking my package and found it was updated as 'Address Incorrect' at Tolichowki store. Again I visited to know why this happened.

                              I was shocked with the store persons irresponsibility and insulting behaviour.

                              They thrown my ID card on me and told me 'We are not responsible for this. This is your bank's mistake, go and ask Blue Dart customer care and your bank'

                              I felt very bad and insulted. I never faced this earlier and it is a very bad day for me. You don't know how much I bothered by your persons.

                              Then I asked my banks person to transfer my amount to another bank and asked to close my account permanently. Because of this behaviour/response.
                              +2 photos
                              Aug 2, 2020
                              Complaint marked as Resolved 
                              Received
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                                A
                                ASHOK kavali
                                Jul 31, 2020
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                                Address: H.No: 8-3-228/929, RAHAMATH NAGAR, YOUSUFGUDA, HYDERABAD , TELANGANA

                                Product not delivery

                                Address: h. No:8-4-372/412, site-3
                                Sai baba nagar, nrr puram colony,
                                Borabanda, hyderabd, telanganna
                                Pin-500018
                                Ph: [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  B
                                  Bhagawan pawar
                                  Jul 31, 2020
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                                  Address: Thane 400605

                                  Bluedart — wrong delivered my credit card & send message of delivered on

                                  Awbill#[protected]
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                                    S
                                    Sangliana Sangliana
                                    Jul 30, 2020
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                                    Jul 26, 2020 3:44am
                                    Calcutta hub, india
                                    Shipment further connected

                                    On jul 30 it is still in calcutta hub

                                    Why is it there's no update?

                                    Is it got stuck in calcutta hub

                                    Order :
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      R
                                      Rima66
                                      Jul 30, 2020
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                                      non delivery of shipment waybill no 50849033410

                                      I ordered notes from marrow (Waybill no [protected], pickup date 19 jun 2020, from bangalore to guwahati, reference no 5bb12467cef5915108e4) on 16th june 2020 and the shipment reached guwahati warehouse on 26th june. As guwahati was in lockdown for three weeks i waited patiently for three weeks for delivery of the shipment, but even after lockdown being uplifted since 19th july 2020 the shipment is still not delivered. I have written three...
                                      +5 photos
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