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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
Complaints 10559
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942
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 117

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V
Vaishali Sinha
Aug 2, 2020
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Awb [protected]my shippment showing delivered on 29/07/2020 at banglorebut didnt recieved it. There was no call or msg also sent regarding delivery, it was a express delivery so charged double and such a careless act. It is a urgent parcel... I need it to be delivered tomorrow anyhow. And i really want to have refund for this package as bluedart took extra money for it and didnot deliver it as promised
Blue Dart Express customer support has been notified about the posted complaint.
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    Agrima Vashisth
    Aug 2, 2020
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    The tracking details were saying that my parcel was delivered whereas i haven’t received it. The tracking details aren’t even seen anymore. I’m very disappointed. It was a parcel which was prepaid and i had given 1.7k for it
    This is very depressing
    Blue Dart Express customer support has been notified about the posted complaint.
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      H
      Hema psgcas
      from Bengaluru, Karnataka
      Aug 2, 2020
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      Address: 388, vivekanandar street, kanuvai. Coimbatore 641108

      I have been waiting for this card for last 2 months and suddenly they sent this message. But nobody called me to clarify. Please help me asap and arrange call back.

      Waybill# [protected] is undelivered for address related issues. Pls contact hdfc for redelivery, else it will be returned to bank within 7 days.

      Here is my address for any additional information
      388, vivekanandar street,
      Kanuvai
      Coimbatore - 641108

      Regards,
      Hema
      Blue Dart Express customer support has been notified about the posted complaint.
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        P
        Praneeth Rayudu
        Aug 2, 2020
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        Address: Near prathuru road tadepalli

        None of the delivery boy has called for delivery
        My store timings are 6am to 11am
        Need cal for delivery for below docket numbers
        1. [protected]
        2. [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
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          Y
          Yogiti
          Aug 1, 2020
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          My shipment is pending at transit from 23/07/2020. No action has been taken since from then. That courier was meant to be delivered before the festival rakshabandhan what's the use of ordering early n sending via bluedart.

          Tried to raise concern multiple times but maximum times their servers are down and when was able to write to them. It's already been delayed.

          I want the order to be delivered asap.

          Waybill no. [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
          View replies
          So far no action has been taken on my issue. If they are not able to do anything. At least refund my money. The package was meant to be delivered on Rakshabandhan and its like the festival has already been surpassed. What's the use of ordering anything.
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            P
            Payal Hitesh Maheshwari
            Aug 1, 2020
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            Address: Vikas polyplast Pvt ltd F-593, near Ashok Leyland Mia,. Alwar 9309335001

            Hiii.. My name is vikash sharma. My awb no is [protected]. Last 3 day my order is in blue dart office. Bt your team was not delevered my address.. Os delevered today.in curiyer rakhi was coming. Its urjant.. Pls delevered today. My puncode no is 301001. My address is vikas polyplast pvt ltd
            F-593, near ashok leyland
            Mia,. Alwar
            [protected].

            Pls i request you to delevered my order today. Otherwise i complain against your company.
            Blue Dart Express customer support has been notified about the posted complaint.
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              S
              Sherin Samuel
              Aug 1, 2020
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              Customer Service center is not responding. I got a call on 29 jul and intimated will deliver the item in 30 jul. Not received yet. The delivery boy is not responding.
              Blue Dart Express customer support has been notified about the posted complaint.
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                J
                Jameel786
                Aug 1, 2020
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                Resolved

                My AWB [protected]

                My package not delivering from last 7 months. 1 card already destroyed due to undelivered.2nd wandering in Blue dart stores. Several times I visited store and also contacted customer care. But no use.

                Today I was tracking my package and found it was updated as 'Address Incorrect' at Tolichowki store. Again I visited to know why this happened.

                I was shocked with the store persons irresponsibility and insulting behaviour.

                They thrown my ID card on me and told me 'We are not responsible for this. This is your bank's mistake, go and ask Blue Dart customer care and your bank'

                I felt very bad and insulted. I never faced this earlier and it is a very bad day for me. You don't know how much I bothered by your persons.

                Then I asked my banks person to transfer my amount to another bank and asked to close my account permanently. Because of this behaviour/response.
                +2 photos
                Aug 2, 2020
                Complaint marked as Resolved 
                Received
                Blue Dart Express customer support has been notified about the posted complaint.
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                  A
                  ASHOK kavali
                  Jul 31, 2020
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                  Address: H.No: 8-3-228/929, RAHAMATH NAGAR, YOUSUFGUDA, HYDERABAD , TELANGANA

                  Product not delivery

                  Address: h. No:8-4-372/412, site-3
                  Sai baba nagar, nrr puram colony,
                  Borabanda, hyderabd, telanganna
                  Pin-500018
                  Ph: [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    B
                    Bhagawan pawar
                    Jul 31, 2020
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                    Address: Thane 400605

                    Bluedart — wrong delivered my credit card & send message of delivered on

                    Awbill#[protected]
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                      S
                      Sangliana Sangliana
                      Jul 30, 2020
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                      Jul 26, 2020 3:44am
                      Calcutta hub, india
                      Shipment further connected

                      On jul 30 it is still in calcutta hub

                      Why is it there's no update?

                      Is it got stuck in calcutta hub

                      Order :
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        R
                        Rima66
                        Jul 30, 2020
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                        non delivery of shipment waybill no 50849033410

                        I ordered notes from marrow (Waybill no [protected], pickup date 19 jun 2020, from bangalore to guwahati, reference no 5bb12467cef5915108e4) on 16th june 2020 and the shipment reached guwahati warehouse on 26th june. As guwahati was in lockdown for three weeks i waited patiently for three weeks for delivery of the shipment, but even after lockdown being uplifted since 19th july 2020 the shipment is still not delivered. I have written three...
                        +5 photos
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                        M
                        meshal luiz
                        Jul 30, 2020
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                        Address: AMBIENCE COCHIN

                        The box was opened and repacked by your staff. I didnt received a bill after paying cash in delivery at your ernakulam office. Even after it was wrong item inside.. Your office staff init taking any action to resend the courier back.
                        Consumer court and consumer act is unware for your staffs.
                        Hello.. I need your help. I ordered for a smartwatch for rs 1995 and i got citizen duplicate watch worth rs 200from roadside.
                        Ph no:[protected]
                        +2 photos
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Jul 30, 2020
                        Updated by meshal luiz                         The Box was opened and repacked by your staff. I DIDNT RECEIVED A BILL AFTER PAYING CASH IN DELIVERY AT YOUR ERNAKULAM OFFICE. Even after it was wrong item inside..your office staff init taking any action to resend the courier back.
                        Consumer court and consumer act is unware for your staffs.
                        Hello.. i need your help. I ordered for a smartwatch for Rs 1995 and i got citizen duplicate watch worth rs 200from roadside.
                        Ph no:[protected]

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                          B
                          Bakka Poulu
                          Jul 30, 2020
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                          Address: Addagutta (secundrabad)

                          Please sir mobile no switch on please return
                          +1 photos
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Jul 30, 2020
                          Updated by Bakka Poulu                           Mobile no switch on

                          Jul 30, 2020
                          Updated by Bakka Poulu                           No response please return

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                            R
                            rkmahesh
                            from Cumbum, Andhra Pradesh
                            Jul 30, 2020
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                            Address: Madinaguda, Hyderabad

                            Hi,
                            I supposed to receive my consignment on 29/07/2020 but till I didn't receive and the status showing consignment unlocatable. I don't understand one thing this happens everytime with bluedart. Where others able to deliver without any issues why only blue dart is not able to find my address. Very disappointed with bluedart. Especially the madinaguda branch, Hyderabad. Always delay the shipments. If this way they want to provide services then why should have to pay more price where others are with less amount delivering ontime.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              T
                              Tavleen kaur Mago
                              Jul 30, 2020
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                              Awb no.[protected] & [protected] was supposed to be delivered on 28 July but still not received
                              2. No information is given regarding the delay too
                              3.kindly check n deliver the stuff as soon as possible
                              4.thanks
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                Avneet Malik
                                Jul 30, 2020
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                                My bluedart courier no [protected] shows the status update as delivered but i haven't been delivered the parcel.Please look into this matter and update me for the same. I need it at the earliest.
                                +1 photos
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                                  T
                                  Tilsy
                                  Jul 30, 2020
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                                  My parcel reached cochin at 27th but not delivered

                                  Cochin Apx/Sfc Pud Centre Delay Caused Beyond Control 29 Jul 2020 14:52
                                  Cochin Apx/Sfc Pud Centre Delay Caused Beyond Control 28 Jul 2020 17:59
                                  Cochin Apx/Sfc Pud Centre Delivery On Next Business Day 27 Jul 2020 17:27
                                  Cochin Apx/Sfc Pud Centre Shipment Arrived At Hub 27 Jul 2020 17:07
                                  Cochin Transit Hubb Shipment Further Connected 27 Jul 2020 17:03
                                  Cochin Transit Hubb Shipment Arrived 27 Jul 2020 11:5...
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                                  S
                                  Shreya Haryan
                                  Jul 29, 2020
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                                  My courier delivery was attempted today. But due to restricted area it wasn;t delivery. Please suggest how and when it will be done.

                                  Awb No. [protected]
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                                    V
                                    veena kodipyaka
                                    Jul 29, 2020
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                                    My parcel id is [protected]-001, there is a charger missing in the parcel and the parcel is opened from one side and it is plastered using blue dart stickers. Please look into the issue. My email id is : [protected]@gmail.com
                                    +1 photos
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Jul 29, 2020
                                    Updated by veena kodipyaka                                     my waybill id is [protected]-0001
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