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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 119

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J
Jameel786
Aug 1, 2020
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My AWB [protected]

My package not delivering from last 7 months. 1 card already destroyed due to undelivered.2nd wandering in Blue dart stores. Several times I visited store and also contacted customer care. But no use.

Today I was tracking my package and found it was updated as 'Address Incorrect' at Tolichowki store. Again I visited to know why this happened.

I was shocked with the store persons irresponsibility and insulting behaviour.

They thrown my ID card on me and told me 'We are not responsible for this. This is your bank's mistake, go and ask Blue Dart customer care and your bank'

I felt very bad and insulted. I never faced this earlier and it is a very bad day for me. You don't know how much I bothered by your persons.

Then I asked my banks person to transfer my amount to another bank and asked to close my account permanently. Because of this behaviour/response.
Aug 2, 2020
Complaint marked as Resolved 
Received
Blue Dart Express customer support has been notified about the posted complaint.
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    ASHOK kavali
    Jul 31, 2020
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    Address: H.No: 8-3-228/929, RAHAMATH NAGAR, YOUSUFGUDA, HYDERABAD , TELANGANA

    Product not delivery

    Address: h. No:8-4-372/412, site-3
    Sai baba nagar, nrr puram colony,
    Borabanda, hyderabd, telanganna
    Pin-500018
    Ph: [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
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      Bhagawan pawar
      Jul 31, 2020
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      Address: Thane 400605

      Bluedart — wrong delivered my credit card & send message of delivered on

      Awbill#[protected]
      Blue Dart Express customer support has been notified about the posted complaint.
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        S
        Sangliana Sangliana
        Jul 30, 2020
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        Jul 26, 2020 3:44am
        Calcutta hub, india
        Shipment further connected

        On jul 30 it is still in calcutta hub

        Why is it there's no update?

        Is it got stuck in calcutta hub

        Order :
        Blue Dart Express customer support has been notified about the posted complaint.
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          R
          Rima66
          Jul 30, 2020
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          non delivery of shipment waybill no 50849033410

          I ordered notes from marrow (Waybill no [protected], pickup date 19 jun 2020, from bangalore to guwahati, reference no 5bb12467cef5915108e4) on 16th june 2020 and the shipment reached guwahati warehouse on 26th june. As guwahati was in lockdown for three weeks i waited patiently for three weeks for delivery of the shipment, but even after lockdown being uplifted since 19th july 2020 the shipment is still not delivered. I have written three...
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          meshal luiz
          Jul 30, 2020
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          Address: AMBIENCE COCHIN

          The box was opened and repacked by your staff. I didnt received a bill after paying cash in delivery at your ernakulam office. Even after it was wrong item inside.. Your office staff init taking any action to resend the courier back.
          Consumer court and consumer act is unware for your staffs.
          Hello.. I need your help. I ordered for a smartwatch for rs 1995 and i got citizen duplicate watch worth rs 200from roadside.
          Ph no:[protected]
          Blue Dart Express customer support has been notified about the posted complaint.
          Jul 30, 2020
          Updated by meshal luiz           The Box was opened and repacked by your staff. I DIDNT RECEIVED A BILL AFTER PAYING CASH IN DELIVERY AT YOUR ERNAKULAM OFFICE. Even after it was wrong item inside..your office staff init taking any action to resend the courier back.
          Consumer court and consumer act is unware for your staffs.
          Hello.. i need your help. I ordered for a smartwatch for Rs 1995 and i got citizen duplicate watch worth rs 200from roadside.
          Ph no:[protected]

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            B
            Bakka Poulu
            Jul 30, 2020
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            Address: Addagutta (secundrabad)

            Please sir mobile no switch on please return
            Blue Dart Express customer support has been notified about the posted complaint.
            Jul 30, 2020
            Updated by Bakka Poulu             Mobile no switch on

            Jul 30, 2020
            Updated by Bakka Poulu             No response please return

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              R
              rkmahesh
              from Cumbum, Andhra Pradesh
              Jul 30, 2020
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              Address: Madinaguda, Hyderabad

              Hi,
              I supposed to receive my consignment on 29/07/2020 but till I didn't receive and the status showing consignment unlocatable. I don't understand one thing this happens everytime with bluedart. Where others able to deliver without any issues why only blue dart is not able to find my address. Very disappointed with bluedart. Especially the madinaguda branch, Hyderabad. Always delay the shipments. If this way they want to provide services then why should have to pay more price where others are with less amount delivering ontime.
              Blue Dart Express customer support has been notified about the posted complaint.
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                T
                Tavleen kaur Mago
                Jul 30, 2020
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                Awb no.[protected] & [protected] was supposed to be delivered on 28 July but still not received
                2. No information is given regarding the delay too
                3.kindly check n deliver the stuff as soon as possible
                4.thanks
                Blue Dart Express customer support has been notified about the posted complaint.
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                  A
                  Avneet Malik
                  Jul 30, 2020
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                  My bluedart courier no [protected] shows the status update as delivered but i haven't been delivered the parcel.Please look into this matter and update me for the same. I need it at the earliest.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    T
                    Tilsy
                    Jul 30, 2020
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                    My parcel reached cochin at 27th but not delivered

                    Cochin Apx/Sfc Pud Centre Delay Caused Beyond Control 29 Jul 2020 14:52
                    Cochin Apx/Sfc Pud Centre Delay Caused Beyond Control 28 Jul 2020 17:59
                    Cochin Apx/Sfc Pud Centre Delivery On Next Business Day 27 Jul 2020 17:27
                    Cochin Apx/Sfc Pud Centre Shipment Arrived At Hub 27 Jul 2020 17:07
                    Cochin Transit Hubb Shipment Further Connected 27 Jul 2020 17:03
                    Cochin Transit Hubb Shipment Arrived 27 Jul 2020 11:5...
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                    Shreya Haryan
                    Jul 29, 2020
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                    My courier delivery was attempted today. But due to restricted area it wasn;t delivery. Please suggest how and when it will be done.

                    Awb No. [protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      V
                      veena kodipyaka
                      Jul 29, 2020
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                      My parcel id is [protected]-001, there is a charger missing in the parcel and the parcel is opened from one side and it is plastered using blue dart stickers. Please look into the issue. My email id is : [protected]@gmail.com
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Jul 29, 2020
                      Updated by veena kodipyaka                       my waybill id is [protected]-0001
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                        Avneet Malik
                        Jul 29, 2020
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                        My courier from bluedart [protected] was dispatched from mumbai and had to be delivered in ludhiana punjab. I want it urgently. Please update me and send the parcel as soon as possible.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          आकाश सक्सैना
                          Jul 29, 2020
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                          Address: kashipur uttarakhand

                          Kabhi time pe pocha diya kro courier 27 ko honi thi delivery ab tak nahi aaya courier
                          Jabki nearby office pe aagya ha 27 ko
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            A
                            Arif Avicii
                            Jul 29, 2020
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                            Address: India

                            [protected] this is my tracking id
                            My order has arrived in lucknow 226020
                            20july it shows on their website, but now its been 10 days product still not delivered to me, i e-mailed my concern 5 time to blue dart but they blocked my email this is worst courier service ever in india
                            [protected] my contact no
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                              A
                              Akshay1381
                              Jul 29, 2020
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                              Address: 183-D, Pocket - J&K, Dilshad Garden, Delhi - 110095

                              Blue dart,

                              I haven't received the product with waybill no [protected] supposed to deliver yesterday and got a message that order could not be delivered due to address related issues. I verified the address and it is mentioned correctly.

                              Upon tracking the status of the product i see the status is set to - prohibited area-entry restricted for and with delivery date 07/27/2020 which has already passed.

                              Could you please look into it on priority and update the status accordingly, please feel free to contact me in case you need any more details.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                abu2403
                                Jul 29, 2020
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                                Resolved

                                My name is abhishek kumar, and i had ordered 2 products from archies.com worth rs.300 on 23rd july 2020 with order no. Al[protected], shipped through bluedart. It is to be delivered to coonoor, tamil nadu (Pincode 643231) on 31st july 2020. (Requested delivery date on the website). Only yesterday, 28th july 2020, it has reached manesar, as shown on trackdart & the expected delivery date is now being shown as 1st august 2020. I want the company to ensure expedited delivery of my shipment atmost bt 2nd august 2020 & not to cause any delays in it. I also want them to contact me regarding the same.
                                Jul 31, 2020
                                Complaint marked as Resolved 
                                I have received the package today (the exact promised date of delivery), it is in perfect condition, just what I had ordered from Archie's. In addition, I also got a tin of rasagullas (1.25kg) free with it! Thank you so much for making my day Archie's & Bluedart, it was a wonderful experience shopping with you that I will never forget. I am attaching some photos showing the package received.
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Jul 31, 2020
                                Updated by abu2403                                 I have received the package today (the exact promised date of delivery), it is in perfect condition, just what I had ordered from Archie's. In addition, I also got a tin of rasagullas (1.25kg) free with it! Thank you so much for making my day Archie's & Bluedart, it was a wonderful experience shopping with you that I will never forget. I am attaching some photos showing the package received.

                                Jul 31, 2020
                                Updated by abu2403                                 Final delivery updates on TrackDart.

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                                  O
                                  ongdi lepcha
                                  Jul 28, 2020
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                                  Hello my package [protected] for the past 4 days has been showing as... Out for delivery in the morning with no (Phone call or sms update) and prohibited area by the end of the day.. However i have been receiving parcels from other couriers, so i am just looking forward if this would continue till the 1st of aug or even more.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    I
                                    iammubashirx`
                                    Jul 28, 2020
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                                    consignee refused to accept 59544396881

                                    Address: Hyderabad

                                    I was supposed to recive a parcel on 25 of july as per the tracking details
                                    But i havent recived any call from the delivery boy insted got a message that the parcel was delivered. On 27 of july. When i check the status of my order it shows (Consignee refused to accept) but i havent recived any call from the delivery guy regarding the delivery
                                    Tracking number :- [protected]...
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