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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Nov 17, 2025
Complaints 10547
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 120

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Y
Yashwant Kumar1
Jul 13, 2020
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Bluedart waybill no: [protected]

The parcel was supposed to delivered on 11-jul-2020. Instead the status changed to held at location with tag - prohibited area/ entry restricted for delivery. My area is not in restricted zone as many other courier services from other e-commerce sites are delivering products in my area everyday. Also there is no corona cases in my area so area is not even prohibited.

Not sure how it happened as i did not receive any call from the bluedart guys when they came to deliver nor any text.

Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.

Desired resolution: want product to be delivered asap.

Please connect with me directly on +91 [protected]
Blue Dart Express customer support has been notified about the posted complaint.
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    A
    [email protected]
    Jul 11, 2020
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    Address: 112/221 swaroop nagar kanpur

    As i have buying a product from the company dominant dials and the blue dart is the service courier of that product, after which i have found that it is a fake company so i just freeze my money calling to blue dart head office delhi, they take it serius and mailed that they will show this product undeleiver and will return my money in my paytm that account where i have done payment, i have done payment to blue dart with paytm.
    After one day there service provider comes and i have give him my the dominant dial watch with packing, but now around 10 days are going from the return but they did not return my money.
    Kindly please take some action against them and i have mailed them also but they are saying things are in progress, please help me on this.
    +1 photos
    Blue Dart Express customer support has been notified about the posted complaint.
    Jul 15, 2020
    Updated by [email protected]     Blue dart airways Bill [protected]

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      C
      Chandana v Reddy
      Jul 11, 2020
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      This is chandana
      Order no :mar9861_01
      Received on:11/7/2020
      Product details: the jaclyn hill eyeshadow palette
      Return: due to its non satisfying condition and mixing of colours during delivery we want to return this palette. Hope you will consider our request as early as possible and get back to me.
      Blue Dart Express customer support has been notified about the posted complaint.
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        Ss
        ßhätt Nitin
        Jul 10, 2020
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        Address: Gorila hanuman mandir shkati nagar surajkaradi mithapur

        Not deliver my order to my location
        Please help
        Blue Dart Express customer support has been notified about the posted complaint.
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          H
          Heritage Foods Limited
          Jul 10, 2020
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          Address: Shamirpet

          Godown person behavior not suitable at medchal godown, somabarm village. And always consignment delay not reached at time.
          Blue Dart Express customer support has been notified about the posted complaint.
          View replies
          I have track Consignment and it is Showing At Medchal Somabaram Village
          and After Confirm from Godown Person i came for Collect the Same but Consignment is Door Delivery but I came For Collect the Godown Person Say me that Wait for 10 Mnt After 30 Mnt again I ask the Same it will take Another one Hours So at that Time i told him Please send the Material to our Company
          so that Yet to be received that Consignment do the Need Fully Godown Person yet not Responding my Call Also
          Reply
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            A
            aniket i
            Jul 10, 2020
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            Address: Krishna Nagar parikarma marg janaura, faizabad 224001

            I've tracked [tracking number [protected]] blue dart my order via there website it is showing delivered but i haven't recived it yet. they delivered it to the wrong person
            Blue Dart Express customer support has been notified about the posted complaint.
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              V
              Vashistha Anil
              Jul 10, 2020
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              Address: delhi

              Dear sir,
              My icici bank card has not been delivered. My icici bank card shipment tracking no. Awb [protected].

              I am getting alert messages from the bank. But i am not able to contact blue dart. Please tell me if i can collect my shipment from blue dart office
              Blue Dart Express customer support has been notified about the posted complaint.
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                A
                Akshay P. Hake
                Jul 10, 2020
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                Address: Mallapur, Hyderabad

                I ordered my product from zestpics, they sent my parcel in blue dart shipping id [protected]. But my parcel got misplace somewhere by your delivery boy in your office located in mallapur, hyderabad. Your manager is telling about refund of payment.
                Plz kindly look in to it and do the needful as soon as possible. Otheriwse i hve to take legal action because my product will be misuse
                Blue Dart Express customer support has been notified about the posted complaint.
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                  M
                  Megharaj Adagale
                  Jul 9, 2020
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                  Address: 19/115 behind laykar talkies tarikh colony ichalkaranji dist kolhapur maharashtra
                  Website: Bluedart

                  I booked my phone repair request at one plus care app on 17 march 2020 & my phone was collected by your executive at 19 march 2020 then after 21 march lockdown was started
                  After that on 3 july blue dart said that your phone is delivered to one plus care &then they repaired my phone &they called me to pay my repairing charges & i paid that
                  Then blue dart executive collected my phone from one plus care on 7 july 2020 to handover to me but on 9 july blue dart executive came to me & handovered wrong parcel
                  I told him that my phone had to come from one plus
                  I didn't excepted the parcel
                  So please blue dart should trace about my parcel
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    A
                    Amrendra kumar pal
                    Jul 9, 2020
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                    Address: bhagwan khera post daudiya khera unnao

                    Tarcking number[protected]

                    Name - amrendra kumar pal
                    Product online purchge kiya par us product kisi third person ko deleverd kr diya.
                    Office me gaya baat galat tarike se gayi
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      R
                      Rajeev5171
                      from Dehra Dun, Uttarakhand
                      Jul 8, 2020
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                      Address: 69, ROZAYAKUBPUR, Greater noida west, Near Ajnara Lee garden

                      No field executive called me and i already wrote to bluedart to deliver my packet. But field executive updated fake remarks end of the day
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        A
                        Aman Kalyan
                        Jul 8, 2020
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                        From today morning this guys were telling me that I was gonna recieve my products and now when I checked in their website and it showed that they couldn't locate my address without even trying to contact me ? Is this how customers are supposed to be treated ? I wish we could choose the delivery company when ordering things from you guys.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          Saurabhcomplaents
                          Jul 8, 2020
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                          I have ordered oneplus bullets z which was to be delivered by 6th it has arrived jabalpur on 6th but still haven't received it. I received msg from bluedart that it's out for delivery but the delivery guy never connected with me
                          +2 photos
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                            S
                            shivi22
                            Jul 8, 2020
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                            Dear sir,

                            My hdfc bank card shipment tracking no. Awb#[[protected]] will not deliver my registered address because my office address is shut down due to covid-19. Please delivered the above shipment no.in my residential address. Kindly below address for your delivery purpose.

                            Address:
                            Shivani aggarwal
                            H. No 3138, street no 11,
                            Jawahar colony, nit faridabad
                            121001

                            [[protected]]
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              Sanjai Sanjai Sam
                              Jul 8, 2020
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                              Address: 3/67 bajanai kovil street madhananpuram porur chennai 600125

                              I did not want the watch so i want money back to me
                              +1 photos
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                V
                                Vivekkumar8820
                                Jul 7, 2020
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                                I am vicky i ordered a mattress and it was coming from blue dart but then they showed a message saying "prohibited area-entry restricted for delivery". My area don't have any active cases of covid-19 and it is open but then also they just ignored and updates this instead of delivering the product. My contact no. Is [protected]. Please help me with this.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  M
                                  Moha0609
                                  Jul 7, 2020
                                  Resolved
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                                  Resolved

                                  order not delivered but sent message saying it is delivered

                                  I have ordered a swiss military flask from wipro (Biworldwide). Yesterday i got a message that i will receive my parcel from blue dart courier service. But nobody came. After few hours got a message from blue dart that my item was delivered, but nobody came to deliver. I raised complaint to the customer care executive about the same but no response. My way bill no is #[protected]. Kindly see to it....
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                                  G
                                  Gopu Durgaprasad
                                  Jul 7, 2020
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                                  Address: #22 sai pg,C.K.B layout,,Back side of S.G.R Dental college,Land mark:BS Bakery,Marathalli-560037

                                  My hdfc cheque book tracking id no:awb#[protected] present i am not going to office at delivery address please delivery the above shipment number to below address
                                  #22 sai enclave pg,
                                  C. K. B layout,
                                  Back side of s. G. R dental college,
                                  Land mark:bs bakery,
                                  Marathalli-560037,
                                  Phone no:[protected].
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    S
                                    Shilpa135
                                    Jul 6, 2020
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                                    Resolved

                                    My credit card is not delivered. Reason it shows address not locatable, it should not happened the address were clearly mentioned and also the delivery person didn't contact me if he was not able to find the location. I faced very poor service from bludart as it happens 2nd time. 1st time it shows noone present at premise, that time also the delivery person didn't contacted.
                                    Jul 7, 2020
                                    Complaint marked as Resolved 
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                                      C
                                      Chakhesang naga
                                      Jul 6, 2020
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                                      I've ordered my product which i'm in terrible need of but i got no reply from bluedart when i wrote to them and also the given phone number is not valid and there's no update regarding my package.. It was supposed to get delivered by 29 june but got postponed to 3july and now there's no update as to when the package is getting delivered.. Disappointed and irritated..
                                      Blue Dart Express customer support has been notified about the posted complaint.
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