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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
Complaints 10559
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942
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 129

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A
Attaulah Khan
Mar 21, 2020
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Address: 560066

I have sensitive package been sent by hdfc bank to me which is very crucial for me to get it. But the package wasn't delivered to me and instead status was changed to "c'nee shifted from the given address" without being contacted me on my phone number or email address by the delivery person. Please contact me asap so that you can deliver the package to given address.
+1 photos
Mar 21, 2020
Complaint marked as Resolved 
Package was delivered to me. Thanks bluedart Courier services team.
Blue Dart Express customer support has been notified about the posted complaint.
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    Sowmya Jes
    Mar 21, 2020
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    Accidentally i ordered for blinge pouch sheetmasks and neutrogena face wash which i previously added in my cart. I really don't need any of them,, unfortunately i have ordered the same products previously in nykaa so they were saved in my cart so accidentally i ordered them once again which are really not in need that too i can't afford huge money for the same product in the little span of time
    +1 photos
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      A
      abdulmsc
      from Delhi, Delhi
      Mar 21, 2020
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      Address: 21/11, THONDAI KHAN MAKKAN 2LANE,TRIPLICANE,, Chennai, Tamil Nadu, 600005

      I ordered for watch and received empty box through blue dart express,
      No proper details of shipper provided to file police case.
      Details as below.
      Waybill no [protected]
      Pickup date 17 mar 2020
      From new delhi
      To chennai
      Status shipment delivered
      Date of delivery 20 mar 2020
      Time of delivery 16:30
      Recipient abdul
      Reference no 46667_41766
      +1 photos
      Blue Dart Express customer support has been notified about the posted complaint.
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        M
        Müà Puja Biswas
        Mar 20, 2020
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        Address: Siliguri, Darjeeling, West Bengal

        I ordered several products from smytten on the 7th but today 20th my product has not arrived yet so i emailed them that my products have not arrived yet. It is reported that delivery will take place within 48 hours but today it is over 48 hours i do not know what products are or the reason why my products are not coming... But opening those apps shows that my products have been delivered but i have not found any products.
        +1 photos
        Blue Dart Express customer support has been notified about the posted complaint.
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        Smytten is selling mostly expired products.
        Better just cancel your order
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          Y
          you don't know me
          Mar 19, 2020
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          Address: Keishampat Thiyam Leikai, Imphal East, Manipur, 795003

          I order something on mi store on date 16 march 2020 and it was to be delivered yesterday.
          Blue dart notified me yesterday that my order was out for delivery and that it will be arrived yesterday, but the package have not been delivered yet and when i tried to track my order, it was written there that my order got delayed.
          Please fix this and deliver my order asap.
          Blue Dart Express customer support has been notified about the posted complaint.
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            B
            Bharat Gehlot n
            from Tral, Jammu and Kashmir
            Mar 17, 2020
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            Address: Jodhpur, Rajasthan

            My order from zoomin app was not delivered by blue dart service courier.
            Order id is zo[protected] & tracking id is [protected]
            My order is returened without any information.
            Also i update my another address for delivery but not any effort made by courier service of blue dart.
            Above gift was for my personal celebration.
            I really very disappoint & feeling very bad because i am not recevied my parcel.
            This is a bad very bad courier service.
            Blue Dart Express customer support has been notified about the posted complaint.
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            Awb [protected].
            Ye shipment diliver dikha raha hai par humko nahi receive hua
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              A
              [email protected]
              Mar 17, 2020
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              Address: Shimla-Kangra Road, Hamirpur, Himachal Pradesh, 177001

              My name is Ankur Raina My house is located in the town of Nadaun in Hamirpur district of Himachal Pradesh state. My HDFC Bank credit and debit card was sent by blue dart courier from 3 March 20 2 0 but till date my card has not been given to me. My card should be given to me very soon. And action should be taken against the dealer. Thank you.
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                N
                Navin Ramesh
                from Powai, Maharashtra
                Mar 17, 2020
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                Address: 642002
                Website: thesoundblast.online/30329503877/orders/6c835dc11f1458fd82adf9631119cc36?validate=1

                Hi, this is navin. I have ordered for a drone and i have received a headphone. And i need to return it but i cannot find any return good policy. So i need some assistant to return my product. This is some kind of fake product and it comes under cheating. This comes with the lable of bluedart. So i can file a compliant on bluedart for this kind of fake product. I need the exact product which i have ordred or i need the money which i spent on this fake product.
                Blue Dart Express customer support has been notified about the posted complaint.
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                I ordered it on March 16th and get delivery on March 19th.i want to return the product because the product I got was totally differ from the product I ordered...but u people are not responding to me return order...why u are not responding???

                I ordered a drone and I have received a head phones - Comment #3664845 - Image #0
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                  N
                  nikhila23
                  Mar 15, 2020
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                  Address: Hyderabad, Andhra Pradesh, 500032

                  Even after complaining they tried to re-deliver the order but they didn't contact me. When i checked the status again it says "prohibited area-entry restricted for delivery" i don't understand what that status means and also why they aren't at least trying to contact me. I'm really disappointed with service of this delivery team. Could you please let me know why the courier didn't reach me yet.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                  This is not a good mobile as that i was ordered &mobile is not on it is in bad condition & it^s quality is very bad so i want to return that mobile & plz return back my money...

                  did not receive my courier even after complaining - Comment #3662538 - Image #0
                  Reply
                  Status updated delivered bit consignment not delivered to us

                  did not receive my courier even after complaining - Comment #3664619 - Image #0
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                    R
                    rkranjan028
                    Mar 14, 2020
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                    Address: GST COMMISSIONE RATE BLR ZONE KA, 1ST FLOOR TTML BMTC BUS STAND, KANAKAPURA ROAD BANASHAKARI, 560070

                    Time slot has been asked by me with date. I mentioned from 12 to 3 on 14.03.20. However no communication has been received to me regarding my parcel. Further more, the delivery guy never calls before reaching to the mentioned address so that i will be there or i will arrange someone to deliver the parcel as i am in a job where mostly field work is there. Who is responsible for wasting my time of 3 hours.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                    I ordered it on March 16th and get delivery on March 19th.i want to return the product because the product I got was totally differ from the product I ordered...but u people are not responding to me return order...why u are not responding???
                    Reply
                    The person who delivered the consignment with tracking No.[protected] at my residence collected money once again though the order was a paid one.
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                      S
                      shikhar19
                      Mar 13, 2020
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                      The blue dart people haven't delivered me the courier nor call me ever. The status on their tracking site is as delivered (To some sanjit). I don't know any person with such name. They should have call me before handing over to unknown guy, the parcel is pure confidential.
                      The waybill no. Of the courier is [protected].

                      Please kindly take the necessary actions required.

                      Thanks & regards,
                      Shikhar.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                      My order is not ok I was ordering combo Sony headphones &earbuds but I m received only headphones vo bhi wireing not wirless
                      Reply
                      Nishant Mahendra's reply, Mar 9, 2020
                      My order is not ok I was order Sony wireless headphones &earbuds but I only headphones vo bhi wiring
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                        N
                        nikhila23
                        Mar 13, 2020
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                        The courier isn't delivered and the status of the track says "prohibited area-entry restricted for delivery". There is no sms alert or any intimation about this.

                        It is supposed to be delivered 12 march 2020.
                        Its been dispatched but not delivered and mentioned that its located in gbl-service center hyderabad.
                        Could please provide when could it possibly reach me.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        View replies
                        Please provide me portable air pump my mobile no. Is [protected] Vikas joshi
                        Reply
                        Our way bill no [protected], he did't deliver to us not contact (our ph no:[protected]), and track showing that it is already delivered on 6/3/2020 and recipient is Arbaz,
                        Rectify your mistake and handover our shipment as soon as possible
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                          L
                          lalsiamfeli
                          Mar 12, 2020
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                          Address: Janvika nayalam hno-146 2nd floor, 3rd B cross road, Mr.riches garden,Nri Layout phase 2,kanakar nagar bangalore, 560016

                          It been around one week that they send me important documents on bluedart still i don't received anything,, they told me that i'll get within 3 days and i wait more than a week now, when i track it's showing they went to incorrect pincode..
                          What kind of service is this i never expected..
                          I thought that bluedart is fast that why they send me, otherwise they can send on speed post also..
                          Blue Dart Express customer support has been notified about the posted complaint.
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                          I have been waiting for packet for last 3, 4 months but everything it's happening.

                          And if because of his stupidity he is not able to find my address then he can call me atleast.

                          Check image attached for more details
                          Tracking it

                          [protected]
                          [protected]

                          it takes more than a week for delivered - Comment #3662847 - Image #0
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                            R
                            rahulmengi
                            Mar 11, 2020
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                            Address: Narwal Jammu, 180004

                            Sir, around 10 back i received a call from bule dart office at narwal jammu and they informed me that my fast tag stickers which i purchased from icici website online is lying in blur dart office at narwal jammu and same could be delivered today (I. E. Day of call) but till date it is not delivered to me. I have called number of time at blue dart office at narwal, they only give me assurance that the same be delivered me veyr shortly.
                            Now i am forced to write this complained for such a poor service by your office in jammu.

                            It is requested to your goodself to kindly do the needful in the matter to avoid further inconvenience to the undersigned and further direct your company staff

                            Sincerely yours

                            Rahul mengi
                            H. No. 1762 f gandhi nagar extension
                            Jammu, j&k
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              N
                              Nidhiesh
                              Mar 10, 2020
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                              Address: TC 25/362 (2) GANDHARI AMMAN OPP. SOUTH GATE OF SECRETARIAT, Thiruvananthapuram, Kerala

                              I have received a mesage from blue dart that a parcel to me was undelivered to my address, because my address was unidentifiable. Then within 10 min i reached their ofce. The parcel was there. It was not even taken for delivery. They said their work was over load and they cant post 10 delivery boys to deliver all parcels upto date. At least they can mesage us the details.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                Alimul Alam
                                Mar 9, 2020
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                                product has not been delivered. fake service.

                                Address: BLUE DART EXPRESS LTD BLUE DART CENTRE, SAHAR AIRPORT ROAD, ANDHERI EAST. Location MUMBAI Pincode 400099, Mumbai City, Maharashtra

                                I have sent a courier to Malad, West, Pin code 400095. Mumbai from Muzaffarpur, Bihar on 5th March 2020. According to the tracking number, it is showing my product has been delivered today's morning 10:30am. And the shop opens at 11:00 am, how is it possible that it has been delivered on 10:30am. My product has not been delivered to the address given by me. Even i am unable to download the POD from the website. It is showing that no POD images...
                                +4 photos
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                                R
                                Ravi Raajan
                                from Powai, Maharashtra
                                Mar 9, 2020
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                                Address: 34, V.G.P South Avenue, Panayur, Chennai, Tamil Nadu, 600119

                                We have booked one shipment for uk from chennai. Bluedart refused to book the same because cargo dept. Didn’t accept the shipment since the label contains hazards symbol even though the container are empty. Due to this we have collected back the shipment. Shipment details mentioned below:
                                Awb number and date of booking: [protected] / february 17, 2020.

                                We are waiting since february 26, 2020 for the refund, there is no response from bluedart - kumaran nagar branch, sholinganallur, chennai
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                Didn't receive the nykaa order but status showing as delivered, tried reaching the delivery executive again but he is not lifting my phone, watchman said nobody has attempted to deliver today
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                                  A
                                  Akhila Frieda
                                  Mar 9, 2020
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                                  Address: Madakara, Nenmeni, Sulthan Bathery, 674592

                                  Your office people in sulthan bathery wayanad always make us collect courier from their office. They ask us to wait for days if we want the delivery done. This problem keeps increasing every time. We need this helped.

                                  I have call recording of the conversation i have had with the person at your office. Someone needs to contact me about this.

                                  My parents are not well and they cannot travel up and down to collect the courier.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  View replies
                                  Please product chenj refund my many
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                                  Kare Bhai's reply, Feb 29, 2020
                                  Product chenj refund my many please please
                                  Order ID 9763500. TrackingID 59520490820
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                                    K
                                    Kapooratibhee
                                    Mar 8, 2020
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh

                                    My way bill no is [protected]
                                    I was in my society compound parking my car the blue dart delivery guy came at the reception of my building and without informing, calling or sending an sms returned and updated status as prohibited area-entry restricted for delivery.
                                    This is highly unprofessional. It was an important document that was urgently needed. He did not even call me once. It's highly outrageous.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                    I have Applied pan card online which is supposed to be delivered by BLUE DART services but Courier office staff are irresponsible they are not delivering at my address instead of delivery they asking me to come and collect.
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                                      S
                                      Sanandan Panda
                                      Mar 8, 2020
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                                      Address: B-28, Ruchika market, Baramunda, Bhubaneswar, Plot no.:64, Sachivalaya marg 65, Bhoi nagar, BBSR, Khordha, Odisha, 751003

                                      The customer care service seems to be unresponsive all the time. I'm not being able to get in touch with them. Bluedart, why do you even have customer care service. It's pointless. My order is already past the estimated date. I was given to understand by my friends that blue dart company has pathetic customer service. Blue dart, you have failed as a company.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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