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Blue Dart Express Complaints & Reviews

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Updated: Oct 27, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 129

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C
chvge58
from Mumbai, Maharashtra
Aug 4, 2020
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Address: Rajkot

I am waiting for delivery of my online purchased television. It was sent from Navi Mumbai through Blue dart courier. It reaches from Navi Mumbai to Rajkot within two days. Sent on 30th July 2020 from Navi Mumbai and arrived at Rajkot on 1st August 2020. But it is yet not delivered to me at delivery location. Reason mentioned on Blue dart website is "Delay Caused Beyond Control". There was no delay for shipment from Mumbai to Rajkot but now company says this reason and do not mention what is not under their control. I hope that they will deliver the product safely at the earliest.
Blue Dart Express customer support has been notified about the posted complaint.
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    S
    Srinadh Parvathala
    Aug 4, 2020
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    Address: Chandrpadia

    Irregular service providers
    Blue Dart Express customer support has been notified about the posted complaint.
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      S
      Sankitkumar
      Aug 4, 2020
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      Address: Pin code 332311 chacheewad bada subdistrict fatehpur district sikar

      The message comes from blue dart that your address is improper, then the next day the message comes that your atm card has been delivered and you have also received it but i didn't get the atm card
      Blue Dart Express customer support has been notified about the posted complaint.
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        K
        Keshaboina Vignesh Yadav
        Aug 3, 2020
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        Address: Soujanya colony sanjeevaya society new bowenpally plot no 21 mear venkateshwara swamy temple

        1is working not gud little bit and another 1 is not working only so i need to return this product so kindly give me a gud product
        +1 videos
        Blue Dart Express customer support has been notified about the posted complaint.
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          V
          Vaishali Sinha
          Aug 2, 2020
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          Awb [protected]my shippment showing delivered on 29/07/2020 at banglorebut didnt recieved it. There was no call or msg also sent regarding delivery, it was a express delivery so charged double and such a careless act. It is a urgent parcel... I need it to be delivered tomorrow anyhow. And i really want to have refund for this package as bluedart took extra money for it and didnot deliver it as promised
          Blue Dart Express customer support has been notified about the posted complaint.
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            A
            Agrima Vashisth
            Aug 2, 2020
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            The tracking details were saying that my parcel was delivered whereas i haven’t received it. The tracking details aren’t even seen anymore. I’m very disappointed. It was a parcel which was prepaid and i had given 1.7k for it
            This is very depressing
            Blue Dart Express customer support has been notified about the posted complaint.
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              H
              Hema psgcas
              from Bengaluru, Karnataka
              Aug 2, 2020
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              Address: 388, vivekanandar street, kanuvai. Coimbatore 641108

              I have been waiting for this card for last 2 months and suddenly they sent this message. But nobody called me to clarify. Please help me asap and arrange call back.

              Waybill# [protected] is undelivered for address related issues. Pls contact hdfc for redelivery, else it will be returned to bank within 7 days.

              Here is my address for any additional information
              388, vivekanandar street,
              Kanuvai
              Coimbatore - 641108

              Regards,
              Hema
              Blue Dart Express customer support has been notified about the posted complaint.
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                P
                Praneeth Rayudu
                Aug 2, 2020
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                Address: Near prathuru road tadepalli

                None of the delivery boy has called for delivery
                My store timings are 6am to 11am
                Need cal for delivery for below docket numbers
                1. [protected]
                2. [protected]
                Blue Dart Express customer support has been notified about the posted complaint.
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                  Y
                  Yogiti
                  Aug 1, 2020
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                  My shipment is pending at transit from 23/07/2020. No action has been taken since from then. That courier was meant to be delivered before the festival rakshabandhan what's the use of ordering early n sending via bluedart.

                  Tried to raise concern multiple times but maximum times their servers are down and when was able to write to them. It's already been delayed.

                  I want the order to be delivered asap.

                  Waybill no. [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
                  View replies
                  So far no action has been taken on my issue. If they are not able to do anything. At least refund my money. The package was meant to be delivered on Rakshabandhan and its like the festival has already been surpassed. What's the use of ordering anything.
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                    P
                    Payal Hitesh Maheshwari
                    Aug 1, 2020
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                    Address: Vikas polyplast Pvt ltd F-593, near Ashok Leyland Mia,. Alwar 9309335001

                    Hiii.. My name is vikash sharma. My awb no is [protected]. Last 3 day my order is in blue dart office. Bt your team was not delevered my address.. Os delevered today.in curiyer rakhi was coming. Its urjant.. Pls delevered today. My puncode no is 301001. My address is vikas polyplast pvt ltd
                    F-593, near ashok leyland
                    Mia,. Alwar
                    [protected].

                    Pls i request you to delevered my order today. Otherwise i complain against your company.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      Sherin Samuel
                      Aug 1, 2020
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                      Customer Service center is not responding. I got a call on 29 jul and intimated will deliver the item in 30 jul. Not received yet. The delivery boy is not responding.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        J
                        Jameel786
                        Aug 1, 2020
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                        Resolved

                        My AWB [protected]

                        My package not delivering from last 7 months. 1 card already destroyed due to undelivered.2nd wandering in Blue dart stores. Several times I visited store and also contacted customer care. But no use.

                        Today I was tracking my package and found it was updated as 'Address Incorrect' at Tolichowki store. Again I visited to know why this happened.

                        I was shocked with the store persons irresponsibility and insulting behaviour.

                        They thrown my ID card on me and told me 'We are not responsible for this. This is your bank's mistake, go and ask Blue Dart customer care and your bank'

                        I felt very bad and insulted. I never faced this earlier and it is a very bad day for me. You don't know how much I bothered by your persons.

                        Then I asked my banks person to transfer my amount to another bank and asked to close my account permanently. Because of this behaviour/response.
                        Aug 2, 2020
                        Complaint marked as Resolved 
                        Received
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          A
                          ASHOK kavali
                          Jul 31, 2020
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                          Address: H.No: 8-3-228/929, RAHAMATH NAGAR, YOUSUFGUDA, HYDERABAD , TELANGANA

                          Product not delivery

                          Address: h. No:8-4-372/412, site-3
                          Sai baba nagar, nrr puram colony,
                          Borabanda, hyderabd, telanganna
                          Pin-500018
                          Ph: [protected]
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            B
                            Bhagawan pawar
                            Jul 31, 2020
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                            Address: Thane 400605

                            Bluedart — wrong delivered my credit card & send message of delivered on

                            Awbill#[protected]
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                              S
                              Sangliana Sangliana
                              Jul 30, 2020
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                              Jul 26, 2020 3:44am
                              Calcutta hub, india
                              Shipment further connected

                              On jul 30 it is still in calcutta hub

                              Why is it there's no update?

                              Is it got stuck in calcutta hub

                              Order :
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                M
                                meshal luiz
                                Jul 30, 2020
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                                Address: AMBIENCE COCHIN

                                The box was opened and repacked by your staff. I didnt received a bill after paying cash in delivery at your ernakulam office. Even after it was wrong item inside.. Your office staff init taking any action to resend the courier back.
                                Consumer court and consumer act is unware for your staffs.
                                Hello.. I need your help. I ordered for a smartwatch for rs 1995 and i got citizen duplicate watch worth rs 200from roadside.
                                Ph no:[protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Jul 30, 2020
                                Updated by meshal luiz                                 The Box was opened and repacked by your staff. I DIDNT RECEIVED A BILL AFTER PAYING CASH IN DELIVERY AT YOUR ERNAKULAM OFFICE. Even after it was wrong item inside..your office staff init taking any action to resend the courier back.
                                Consumer court and consumer act is unware for your staffs.
                                Hello.. i need your help. I ordered for a smartwatch for Rs 1995 and i got citizen duplicate watch worth rs 200from roadside.
                                Ph no:[protected]

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                                  B
                                  Bakka Poulu
                                  Jul 30, 2020
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                                  Address: Addagutta (secundrabad)

                                  Please sir mobile no switch on please return
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Jul 30, 2020
                                  Updated by Bakka Poulu                                   Mobile no switch on

                                  Jul 30, 2020
                                  Updated by Bakka Poulu                                   No response please return

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                                    R
                                    rkmahesh
                                    from Cumbum, Andhra Pradesh
                                    Jul 30, 2020
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                                    Address: Madinaguda, Hyderabad

                                    Hi,
                                    I supposed to receive my consignment on 29/07/2020 but till I didn't receive and the status showing consignment unlocatable. I don't understand one thing this happens everytime with bluedart. Where others able to deliver without any issues why only blue dart is not able to find my address. Very disappointed with bluedart. Especially the madinaguda branch, Hyderabad. Always delay the shipments. If this way they want to provide services then why should have to pay more price where others are with less amount delivering ontime.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      T
                                      Tavleen kaur Mago
                                      Jul 30, 2020
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                                      Awb no.[protected] & [protected] was supposed to be delivered on 28 July but still not received
                                      2. No information is given regarding the delay too
                                      3.kindly check n deliver the stuff as soon as possible
                                      4.thanks
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        A
                                        Avneet Malik
                                        Jul 30, 2020
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                                        My bluedart courier no [protected] shows the status update as delivered but i haven't been delivered the parcel.Please look into this matter and update me for the same. I need it at the earliest.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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