Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Dec 22, 2025
Complaints 10559
Resolved
942
Unresolved
9617
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 130

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vamsikrishna.prince03
Mar 7, 2020
Report
Copy

Address: Millenium Square, Shop No: G2, Plot No:3, opposite STERLING Hospitals, Trimulgherry, Hyderabad, Telangana 500056, 500056

Bluedart courier (Thirumalgiri branch) is to be sent a incoming courier to me. On arrival at my address, the delivery boy is supposed to meet me at my address and deliver the courier to me by taking a reciept signature from me.
But bluedart courier (Thirumalgiri branch), the delivery boy never visit the address and by evening they update the status of courier as "door locked" as it is a false excuse for them on online bluedart site.
Like doing this, they update my courier status for four days. I sent my colleague to bluedart courier office (Thirumalgiri branch) to enquire about the things. Where mr mohammad who is managing thiumalgiri branch, said we gave a phone call to the mobile number and he didn't answer, thats why we didn't deliver the courier and behaves very rudly manner.
As a customer i didn't expect that when a courier will come to me and to attend his call. When the delivery boy would visit my address. If i am busy at my work then how could i attend a call from unknown number.
If the delivery boy would visit my address, he make knock at my door or else he should have talk to my family or my servant, to know about my whereabouts.
Even i personally visit the courier branch to collect my very very important courier the bluedart agent mr mohammad behaves very rudly despite of being that i am a customer. He cannot handover the courier at his office, he sent to the address only.
I would bring to your notice that "bluedart courier (Thirumalgiri branch)" reviews on goggle is also very poor.
Please take action against bluedart courier (Thirumalgiri branch), as these agents are making funny with the customers.
Blue Dart Express customer support has been notified about the posted complaint.
Mar 08, 2020
Updated by vamsikrishna.prince03
I need to know that, who is the person responsible for this lapse. If it is Mr Mohammed then, what action have been taken against him for the said lapse.
Mar 08, 2020
Updated by vamsikrishna.prince03
without visiting the premises they updated has Delivery Attempted-Premises Closed. Why Mr Mohammad has a carelessness while sitting at public interaction place, Even he doesn't have single quality for public interaction place.
It is very disappointing and disatisfying. Very rude delivery/ pickup person. Odd time pick up. If you call they say wait till we call you. We don't know wt time the person can pick up the return package. Rude behaviour.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sreedhar C How Dare
    Mar 7, 2020
    Report
    Copy

    Address: A18, Room No 205, Gharaonda, sector 9, Ghansoli , Navi mumbai, Mumbai City, Maharashtra, 400701

    With out attempting the delivery directly they updating status that not able find delivery address. Kindly find the attachment. Shipment was out for delivery by 16:48 pm and by 16:55 directly they have updated not able to find the address and they dint even try to call also, when i tried to call customer support they are folling the customers without proper information
    +1 photos
    Blue Dart Express customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Prakash AV
      from Chennai, Tamil Nadu
      Mar 5, 2020
      Report
      Copy

      Please ask your courier guy to call me, without that he is updating like need department number status. I didn't get my courier on my time, without calling me they directly changing the status. Worst service. Blue dart express – courier not received – need department name/extention number
      The status of my courier ” says need department name/extention number”. It is very important document which has to be reached out to me on time. I have not received any call or message from blue dart for confirmation or whatever…
      Blue Dart Express customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        జయ కుమార్
        Mar 5, 2020
        Report
        Copy

        I tracked my product it is showing march 5th is expected date. But march 4th delivery person come office address at after 7 pm. We are already left from the office. Kindly reschedule delivery expected date is showing march 5th, so you can delivery same day (March 5th). Delivery person not intimating i checked my mobile also i am not received any call.in this time call me before delivery time. I tries customer care contact number as per message sent by blue dart but no response. I tried customer care at 9 am to 9 pm. Kindly reschedule delivery the same address at 9:30 am to 7:00 pm.
        +1 photos
        Blue Dart Express customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dheeraj Nalge
          Mar 5, 2020
          Report
          Copy

          order return and refund

          Address: 560061

          Date delivered: 2nd march 2020
          Time: 2:17 pm
          Product ordered: iphone 11 pro max
          Product received: fake dummy phone
          Amount paid: 13699
          Waybill number: [protected]

          The product requested is not the same as the one delivered.
          Also the product delivered is damaged and in poor condition.
          The seller let us know that return and refund is available.
          I want to return the product...
          +13 photos
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy
          A
          Ananyapppp
          Mar 4, 2020
          Report
          Copy

          Address: Pune, Maharashtra, 411046

          Hey,
          I order previously and i had a couple of parcels delivered by you guys. Today i got a call from one of blue dart customer care number or so it said on truecaller[protected]. The guy asked me to check my whatsapp and he had sent me a porn clip. He says it's a clip o[censored]s. Obviously it isn't. He also mentioned that his name is rahul kumar and he lives in pune and he used to work for bluedart. I would really appreciate if you guys do something about this if you can because this is basically harrassment. I have the chats and voice recording of the conversation. So please do what u can
          Blue Dart Express customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            Girish Satam (Biz Finance)
            Mar 3, 2020
            Report
            Copy

            Address: Thane, Maharashtra, 421201

            Field team not coordinate with customer yesterday was spoken to fe sachin he was committed today he will delivered with 10 to 12 am at morning but he is came after 1.30 pm. I am available till 12 am in morning so arrange fe visit in that time. Last 7 day i am waiting for my courier but stil it is not delivered. 3 time i was discuss with dombivali branch but they not convey massage to field team.
            Blue Dart Express customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              F
              Fuzion
              from MOHALI, Punjab
              Mar 3, 2020
              Report
              Copy

              Services are not as per the commitment made. Blue dart team committed us to deliver the courier by 27th february. But the courier is in-transit even on 28th february and further blue dart team told that the courier will delivered on 2nd march. Delivery of shipment on 2nd march is of no use for us, which effected our work badly. Due to which we told the team to return the courier, which is still in-transit. Courier slip attached herewith for your reference. Kindly refund the money charged as courier services, which is not fulfilled.
              +1 photos
              Blue Dart Express customer support has been notified about the posted complaint.
              Mar 09, 2020
              Updated by Fuzion
              No reply received yet
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Abhiniacl
                Mar 2, 2020
                Report
                Copy

                Address: Patna, Bihar

                I have an order sent by hdfc bank to my residential address. Today i got a message that your shipment is out for delivery but till evening i didn't got any calls from courier service and when i checked the status its says consignee address unlocatable/ landmark needed. There was no any calls from courier service to even ask me regarding my address.. Previously also courier service done the same thing and my order was returned to bank and have to again raised the request with bank to redispatch my order. I don't find any reason why my address is unlocatable. I get my others orders through different services at the same address. Atleast i should have got a call from delivery person. My waybill no is [protected]. I hope this problem get resolved asap.
                Blue Dart Express customer support has been notified about the posted complaint.
                Undelivered Shipment Held At Location - C'Nee Blue dart, Avinashi road.
                No phone number, Not able to communicate.
                I wanted a product but another product has arrived.
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Neha T reddy
                  Mar 2, 2020
                  Report
                  Copy

                  Address: Ulsoor Bangalore, 560045

                  Your Order# [protected] will be attempted in next 30mins.Amt payable Rs 2117 . Go Digital via Wallets, Cards, UPI, Netbanking-Shabarajith /N.A

                  Above given are my order details, person name roja have collected the extra cash and denaiing to return back the AMT, have paid through Google pay saying he didn't received the amt, so I paid through my friends Google pay account, but he is denying to return the AMT which got debited from my bank account
                  +1 photos
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Pls cancel my item to mr. Ronny singh Gaizabad city receiver not in that city no any one to collect. docket number:-[protected] from senders message
                  From
                  Garladinna Vinod kumar
                  Mobile:-[protected]

                  collected extra cash - Comment #3656785 - Image #0
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shruti Talashilkar
                    Mar 1, 2020
                    Report
                    Copy

                    complaint against fraud

                    Address: Worli, Mumbai City, Maharashtra

                    Hello my name is shruti talashilkar i placed an order from bozodeals.com for crossbody mobile iphone cover and i was delivered a cheap quality. It shows the product is delivered from delhi. As i am 9months pregnant and was in the hospital and the delivery guy arrived at my place i told him to keep the package in the opposite flat and collect 599/- from them. Later after sometime when i came home i discovered it was a wallet instead of cover....
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    A
                    Ankui
                    Mar 1, 2020
                    Report
                    Copy

                    Address: TCS Gitanjali Park, 700156

                    On tracking my shipment with waybill no - [protected], the status shows as "prohibited area-entry restricted for". The delivery executive did not call me, neither did i receive any sms regarding "out for delivery". The parcel contains important item from my bank and i am yet to receive the shipment yet. This is so pathetic behaviour from blue dart. When will i receive my parcel?
                    +1 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
                    I ordered a power saver device.But I a received cheap quality product.But they took me Rs 1499.I now want to return this product.AWB:[protected].Kindly help in this regard.

                    shipment not delivered for 37415143721 - Comment #3656211 - Image #0
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mon_321
                      Feb 29, 2020
                      Report
                      Copy

                      Address: MIYAPUR, Hyderabad, Telangana

                      Tracking number: [protected]

                      I was supposed to recieve the order on 26th on the address mentioned but i haven't recieved the delivery. When i checked the delivery status is mentioned as consignee rejected. Not sure why it is. Order didn't reach and none rejected to recieve. Address is correct. I didn't get any calls as well.
                      Please revert and call me back at
                      [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Svcg
                        Feb 29, 2020
                        Report
                        Copy

                        Ref no.[protected]
                        I was expecting my pran kit to be delivered by bluedart. Suddenly the document status is showing as delivered by bluedart on 24 th feb, the delivery person has not even called or nor i received any message of delivery.
                        On 28 th feb from pran is saying that document is undeliverabled.
                        The service of bluedart so pathetic, how can they just mark as delivered without even delivering the these important documents.
                        Pls check where is my documents
                        +1 photos
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Kindly sent my courier to above mentioned address only:-

                        JOLLY MAKER-1
                        OPP.MAKER TOWER,
                        CUFFE PARADE,
                        COLABA,
                        MUMBAI - 400 005

                        Ref.no.blue dart [protected]
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vijayy29
                          Feb 29, 2020
                          Report
                          Copy

                          Address: Jodhpur, Rajasthan, 342001

                          I ordered product online from symtten.
                          On delivery date i. E on 24feb, i got message from blue dart
                          "your smytten order with blue dart awb# [protected] was delivered at 1230 on 24-feb-20" but i didn't received the courier.
                          I also asked my neighbours and they too said that no courier boy came for delivery.
                          Delivery boy even didn't called me for delivery.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Akhatoon
                            Feb 28, 2020
                            Report
                            Copy

                            Address: Hyderabad, Andhra Pradesh, 500024

                            The first time the courier person came to deliver the passport and asked for money. I did not pay him any extra amount. The second time the courier man came to deliver the pan card and again asked for money and kept standing at the door forcing me to pay him rs100. Also i found that the pan card envelope was open completely putting me into doubt about identity theft!
                            +1 photos
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Harcharan Ahirwar
                              Feb 27, 2020
                              Report
                              Copy

                              Address: 120 kalpna nagar bhopal, Bhopal, Madhya Pradesh

                              I have not received the debit card. I live on the same address that i have mentions. Your delivery boy has not arrived at this address. Your delivery boy lied that i do not live this adress. The delivery boy was lying and the company was fooled and requested the company to have good delivery boy. Try to give a debit card as soon as possible. Please contact this no. [protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                love and peace
                                Feb 27, 2020
                                Report
                                Copy

                                Address: 641605

                                My courier wasAbout to deliver on 26th February 2020. No attempts or a single call regarding delivery. But in my tracking status they mentioned that "consignee out of station". I'm in my given address for past 1week. No one came for delivery. How come the state like this? This is not the first time. They are doing like this for the second time.when I called their office number they are just ignore the call.This is pethatic.
                                +2 photos
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  rakesh agrawal96
                                  Feb 27, 2020
                                  Report
                                  Copy

                                  Address: Cinemall, ASC Link Road, Vaishali Nagar, Ajmer, Rajasthan, 305001

                                  The delivery boy not delivery the courier and returned the same without any reason.
                                  this happen in three time in this month.
                                  i called to customer care to take the courier from office in my city but refuse to give the courier from office.
                                  what a worst service of this courier company as it have a great name in courier industry
                                  my cell No. [protected]
                                  courier tracking No. #[protected], #[protected], #[protected].
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Manju Jelinder
                                    Feb 27, 2020
                                    Report
                                    Copy

                                    Address: Sajani Beauty Parlour, shop no. 4, Sitaram Bldg, Sector-2, Charkop, Kandivali w,, Mumbai City, Maharashtra, 400067

                                    Want to return the courier... I haven't ordered any such things... The parcel is sent by some bigfoot.com thru blue dart with awb [protected]... There's some non usable kind of watch which is very bad in condition... My colleague accepted the parcel and made the payment on my behalf... Please do the needful and help me to return it and get my money back...
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit