Blue Dart Express Complaints & Reviews

Hi, this is navin. I have ordered for a drone and i have received a headphone. And i need to return it but i cannot find any return good policy. So i need some assistant to return my product. This is some kind of fake product and it comes under cheating. This comes with the lable of bluedart. So i can file a compliant on bluedart for this kind of fake product. I need the exact product which i have ordred or i need the money which i spent on this fake product.

Even after complaining they tried to re-deliver the order but they didn't contact me. When i checked the status again it says "prohibited area-entry restricted for delivery" i don't understand what that status means and also why they aren't at least trying to contact me. I'm really disappointed with service of this delivery team. Could you please let me know why the courier didn't reach me yet.

Time slot has been asked by me with date. I mentioned from 12 to 3 on 14.03.20. However no communication has been received to me regarding my parcel. Further more, the delivery guy never calls before reaching to the mentioned address so that i will be there or i will arrange someone to deliver the parcel as i am in a job where mostly field work is there. Who is responsible for wasting my time of 3 hours.

The blue dart people haven't delivered me the courier nor call me ever. The status on their tracking site is as delivered (To some sanjit). I don't know any person with such name. They should have call me before handing over to unknown guy, the parcel is pure confidential.
The waybill no. Of the courier is [protected].

Please kindly take the necessary actions required.

Thanks & regards,
Shikhar.

The courier isn't delivered and the status of the track says "prohibited area-entry restricted for delivery". There is no sms alert or any intimation about this.

It is supposed to be delivered 12 march 2020.
Its been dispatched but not delivered and mentioned that its located in gbl-service center hyderabad.
Could please provide when could it possibly reach me.

It been around one week that they send me important documents on bluedart still i don't received anything,, they told me that i'll get within 3 days and i wait more than a week now, when i track it's showing they went to incorrect pincode..
What kind of service is this i never expected..
I thought that bluedart is fast that why they send me, otherwise they can send on speed post also..

Sir, around 10 back i received a call from bule dart office at narwal jammu and they informed me that my fast tag stickers which i purchased from icici website online is lying in blur dart office at narwal jammu and same could be delivered today (I. E. Day of call) but till date it is not delivered to me. I have called number of time at blue dart office at narwal, they only give me assurance that the same be delivered me veyr shortly.
Now i am forced to write this complained for such a poor service by your office in jammu.

It is requested to your goodself to kindly do the needful in the matter to avoid further inconvenience to the undersigned and further direct your company staff

Sincerely yours

Rahul mengi
H. No. 1762 f gandhi nagar extension
Jammu, j&k

I have received a mesage from blue dart that a parcel to me was undelivered to my address, because my address was unidentifiable. Then within 10 min i reached their ofce. The parcel was there. It was not even taken for delivery. They said their work was over load and they cant post 10 delivery boys to deliver all parcels upto date. At least they can mesage us the details.

I have sent a courier to Malad, West, Pin code 400095. Mumbai from Muzaffarpur, Bihar on 5th March 2020. According to the tracking number, it is showing my product has been delivered today's morning 10:30am. And the shop opens at 11:00 am, how is it possible that it has been delivered on 10:30am. My product has not been delivered to the address given by me. Even i am unable to download the POD from the website. It is showing that no POD images...

We have booked one shipment for uk from chennai. Bluedart refused to book the same because cargo dept. Didn’t accept the shipment since the label contains hazards symbol even though the container are empty. Due to this we have collected back the shipment. Shipment details mentioned below:
Awb number and date of booking: [protected] / february 17, 2020.

We are waiting since february 26, 2020 for the refund, there is no response from bluedart - kumaran nagar branch, sholinganallur, chennai

Your office people in sulthan bathery wayanad always make us collect courier from their office. They ask us to wait for days if we want the delivery done. This problem keeps increasing every time. We need this helped.

I have call recording of the conversation i have had with the person at your office. Someone needs to contact me about this.

My parents are not well and they cannot travel up and down to collect the courier.

My way bill no is [protected]
I was in my society compound parking my car the blue dart delivery guy came at the reception of my building and without informing, calling or sending an sms returned and updated status as prohibited area-entry restricted for delivery.
This is highly unprofessional. It was an important document that was urgently needed. He did not even call me once. It's highly outrageous.

The customer care service seems to be unresponsive all the time. I'm not being able to get in touch with them. Bluedart, why do you even have customer care service. It's pointless. My order is already past the estimated date. I was given to understand by my friends that blue dart company has pathetic customer service. Blue dart, you have failed as a company.

Bluedart courier (Thirumalgiri branch) is to be sent a incoming courier to me. On arrival at my address, the delivery boy is supposed to meet me at my address and deliver the courier to me by taking a reciept signature from me.
But bluedart courier (Thirumalgiri branch), the delivery boy never visit the address and by evening they update the status of courier as "door locked" as it is a false excuse for them on online bluedart site.
Like doing this, they update my courier status for four days. I sent my colleague to bluedart courier office (Thirumalgiri branch) to enquire about the things. Where mr mohammad who is managing thiumalgiri branch, said we gave a phone call to the mobile number and he didn't answer, thats why we didn't deliver the courier and behaves very rudly manner.
As a customer i didn't expect that when a courier will come to me and to attend his call. When the delivery boy would visit my address. If i am busy at my work then how could i attend a call from unknown number.
If the delivery boy would visit my address, he make knock at my door or else he should have talk to my family or my servant, to know about my whereabouts.
Even i personally visit the courier branch to collect my very very important courier the bluedart agent mr mohammad behaves very rudly despite of being that i am a customer. He cannot handover the courier at his office, he sent to the address only.
I would bring to your notice that "bluedart courier (Thirumalgiri branch)" reviews on goggle is also very poor.
Please take action against bluedart courier (Thirumalgiri branch), as these agents are making funny with the customers.

With out attempting the delivery directly they updating status that not able find delivery address. Kindly find the attachment. Shipment was out for delivery by 16:48 pm and by 16:55 directly they have updated not able to find the address and they dint even try to call also, when i tried to call customer support they are folling the customers without proper information

Please ask your courier guy to call me, without that he is updating like need department number status. I didn't get my courier on my time, without calling me they directly changing the status. Worst service. Blue dart express – courier not received – need department name/extention number
The status of my courier ” says need department name/extention number”. It is very important document which has to be reached out to me on time. I have not received any call or message from blue dart for confirmation or whatever…

I tracked my product it is showing march 5th is expected date. But march 4th delivery person come office address at after 7 pm. We are already left from the office. Kindly reschedule delivery expected date is showing march 5th, so you can delivery same day (March 5th). Delivery person not intimating i checked my mobile also i am not received any call.in this time call me before delivery time. I tries customer care contact number as per message sent by blue dart but no response. I tried customer care at 9 am to 9 pm. Kindly reschedule delivery the same address at 9:30 am to 7:00 pm.

Date delivered: 2nd march 2020
Time: 2:17 pm
Product ordered: iphone 11 pro max
Product received: fake dummy phone
Amount paid: 13699
Waybill number: [protected]

The product requested is not the same as the one delivered.
Also the product delivered is damaged and in poor condition.
The seller let us know that return and refund is available.
I want to return the product...

Hey,
I order previously and i had a couple of parcels delivered by you guys. Today i got a call from one of blue dart customer care number or so it said on truecaller[protected]. The guy asked me to check my whatsapp and he had sent me a porn clip. He says it's a clip o[censored]s. Obviously it isn't. He also mentioned that his name is rahul kumar and he lives in pune and he used to work for bluedart. I would really appreciate if you guys do something about this if you can because this is basically harrassment. I have the chats and voice recording of the conversation. So please do what u can

Field team not coordinate with customer yesterday was spoken to fe sachin he was committed today he will delivered with 10 to 12 am at morning but he is came after 1.30 pm. I am available till 12 am in morning so arrange fe visit in that time. Last 7 day i am waiting for my courier but stil it is not delivered. 3 time i was discuss with dombivali branch but they not convey massage to field team.