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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Blue Dart Express reviews & complaints page 131

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B
BlackDart_1
Feb 17, 2020
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Address: Prakasam, Andhra Pradesh

I'm very disappointed with ongole bluedart service. This has happened twice.

I do not understand why do blue dart do false status update (Address not found) and return the courier back to the origin after contacting me over phone and conforming the address & location?. And saddest part is bluedart made zero attempt to delivery the package and does not respond to calls after that.
Blue Dart Express customer support has been notified about the posted complaint.
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    B
    Bunty Khatri
    Feb 16, 2020
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    reschedule delivery

    Address: 600095

    Awb#[protected] was undelivered on friday as premises closed however contacted customer care and spoke with saranya to reschedule on monday before 3.00pm as till only 03.00 pm available at home.. Kindly check and confirm.

    And also request the delivery boy to call to the registerered number about the time of arrival which would help customers to plan the availablity accordingly...
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    amarasto
    Feb 16, 2020
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    My package was about to delivered by bluedart. I got the updates via sms that it has been delivered and when i checked the tracking status it was delivered to someone else. I need to know where my package is and why it is not deleivered to the right person. I want my package to be delivered again otherwise i will take the legal action on this. Please look into it at priority. I have already dropped an email twice to the customer service but did not receive any response.
    Blue Dart Express customer support has been notified about the posted complaint.
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      V
      vkaushal
      Feb 15, 2020
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      Address: Jalandhar, Punjab, 144008

      My self vikas kaushal. I have received. A mail from bajaj finserv that your parsel has been dispached on 14-02-20 via blue dart you can track your ref. No. [protected] on blur dart site but regarding my parsel there is no information on ur site. After i call in jalandhar branch but they have also no information regarding my parsel. This is my very urgent parcel. Pls. Deliver it to me as soon as possible. Also screenshot attach below received from bajaj finserv.

      Vikas kaushal
      [protected]
      +1 photos
      Blue Dart Express customer support has been notified about the posted complaint.
      Feb 15, 2020
      Updated by vkaushal
      My self VIKAS KAUSHAL. I have received. a mail from Bajaj Finserv that your parsel has been dispached on 14-02-20 via blue dart you can track your ref. no. [protected] on blur dart site but regarding my parsel there is no information on ur site. After I call in jalandhar branch but they have also no information regarding my parsel.This is my very urgent parcel. Pls. deliver it to me as soon as possible. Also screenshot attach below received from bajaj Finserv.

      VIKAS KAUSHAL
      [protected]
      Hi I am Karthikeyan. Last week one shipment has arrived but I am travelling all over tamilnadu.so I am regularly not come at home. No contact details so I couldn't contact anyone my waybill no [protected]
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        M
        mathiar
        Feb 15, 2020
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        Address: natham, 624401

        I got a parcel from my bank through courier for which the delivery person denied to deliver at doorstep. I received call from[protected]. We used to receive parcel at doorstep by this courier the other times. Since we are much satisfied by your service previous times i prefer this service. My bank is sending cards through blue dart and i don't have any other option to receive the same.
        Blue Dart Express customer support has been notified about the posted complaint.
        Hi,

        AWB# [protected]

        Status is showing that "C'Nee Shifted From The Given Address" whereas i am staying at the given address only. Also i did not receive any call from the delivery boy. Please deliver the product as soon as possible to the given address.

        Thank you
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          V
          v99999
          Feb 15, 2020
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          Address: Bluedart services, Suryapet, Nalgonda, Andhra Pradesh, 508213
          Website: bluedart.com

          My ielts scorecard is dispatched from gurgaon (Haryana) to suryapet (Telangana), the local bluedart agency sent it back to the sender without informing me about anything. They didn't call or tried to find my address, they just resent it without any notice, due to which my admission process in usa got into problem. This is the worst experience i had, when i went to their office they didn't give me details of the sender to request them to send it again, they told it was my mistake.
          What's the duty of courier service?: to deliver the courier to the concerned address and call them if they can't find the location.
          This bluedart office in suryapet didn't try to find my address nor tried to call/inform me when it is sent back.
          Awb# [protected]
          Please take necessary action
          +1 photos
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            M
            mayankzhi
            from Hyderabad, Telangana
            Feb 15, 2020
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            Resolved

            Address: G14A4 Aparna Sarovar, Ranga Reddy, Andhra Pradesh, 500046
            Website: www.bluedart.com

            My courier has not been delivered for a long time. On 10h feb, the courier person informed he was at the gate and i relplied back in 20 mins (As i was in office). Since then they have not delivered the courier.
            I have tried to call them and send emails and their replies have been that they will deliver, however the status every day since then is 'undelivered shipment held at location'
            +1 photos
            Jun 14, 2023
            Complaint marked as Resolved 
            Blue Dart Express customer support has been notified about the posted complaint.
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              P
              Pahul Singh
              Feb 13, 2020
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              The worst courier service I have ever seen. The delivery guy delivered my courier to someone else without even calling me once. The delivery took place without even calling the recipient. How can they compromise with such sensitive issues, they don't even give the contact no. of the delivery person.
              +1 photos
              My order from British Council with Blue Dart Awb #[protected] is not delivered. I was at home but I received an sms saying that my premises are closed. Later, I received another sms saying that my order will be delivered today. I waited the whole day but the order is not delivered. Please, fix this issue as soon as possible. Thank you!
              My name is Kochin Pal bluedart courier service it's very poor and also your courier man and customer care executive behaviour very raaf so i am not a tolerate this kind of misbehaving of your services so please my complaint against action immediately
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                S
                SUSHMITHA REGINA
                Feb 13, 2020
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                Address: 641006

                I didn't receive my parcel but in tracking it shows that it has delivered in mumbai but i ordered it to coimbatore and my order date was[protected] but in you tracking it shows it is ordered on[protected] and my tracking i'd is [protected] and it is from nykka your pod states that it is delivered to udesh but i never no anyone like that and that to in mumbai
                Blue Dart Express customer support has been notified about the posted complaint.
                Duplicate watch came to shown samsung watch and came fastract watch
                Wrong product was delivered and not responding to our queries
                Harika Ashok's reply, Feb 1, 2020
                Wrong product was delivered and not responding
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                  S
                  Surya Priya
                  Feb 13, 2020
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                  Address: 560037

                  The courier service has never contacted me for delivery. Instead, the shipment has been returned to origin at shipper's request. How do i get this re-delivered?

                  The shipment contains corporate amex credit card. It is very important that this be delivered to me.

                  My waybill no is [protected].

                  Tracking details are in the attachment.
                  +1 photos
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Very upset with the service from blue dart. Even after reaching the product at there center they never called for delivery we have to be called for shipment updation and they are not receving the call.
                  Its at Reckong peo blue dart center...
                  Really annoying do something or cancel the franchise of them..
                  I never seen such poor service and late delivery in courier service agency.

                  I am not happy about this Bluedart service and I will never go with this.
                  Worst company ever
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                    A
                    Atulkkk
                    from Delhi, Delhi
                    Feb 13, 2020
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                    Address: A-2/76 Sector 17 rohinia, 110089
                    Website: www.mygaget.co

                    Dear Sir/Mam I am ordered kospet Hope 4g watch on[protected] and receved date on[protected] but product is change.The sender address is 62/4 shipra Riviera indra Puram UP ghaziabad mobile number is [protected] i am call on this number but not receved i will pay cash on delivery 1999 rupees.website name is book mygaget.co and AWB number is [protected] and order number is BG[protected] and email is [protected]@bookmygaget.co some people already complaining on this web site on Google page please help me and other people's thank you your support
                    +1 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
                    [protected] My AWB number still My courier not recieved.. customer care number not reachable .. last two days.. very worst customer service
                    Hari Arun P's reply, Feb 9, 2020
                    Already received msg from BlueDart courier recived on 6-2-2020 but still not received.. customer care number not reachable last two days.
                    Sir, i check see track order number reference number there, but it said fake shipment address.i see shocked it happened.please resolve this issue, thanks.
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                      aniuneelu
                      Feb 13, 2020
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                      Address: H.no 51(HM) sector 54 phase 2 mohali, 160055

                      Hi,
                      My hdfc credit card reference number# [protected] is shipped to address pink hand pvt ltd. Can you please deliver this to my home address h. No 51 (Hm) sector 54 phase 2 mohali (Near gian jyoti institute of management studies) as my office address is now changed and currently i am in night shift.

                      Thanks
                      Anil kumar
                      [protected],[protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Delivery Guy taken more amount then specified amount.
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                        P
                        Padma Reddy Mara
                        Feb 12, 2020
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                        Address: Priyadarshininagar nirmal

                        I got a parcel which has been not received by me through your courier. Your courier boy had shown negligence in issuing the parcel. When he called me i was out side and he said that he will call when he is near to my address but still now he didn't call me nor he had given my parcel and i being lady how could i receive my parcel my parcel no:[protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          vaibhavdeshmukh
                          Feb 10, 2020
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                          Address: Pune, Maharashtra, 411030

                          Without delivering the item the delivery boy went back and told that the recepient was out of station and recepient called Blue dart customer care center then also there was no delivery of item on my address and then also the delivery boy told that the recepient was out of station

                          This is to be given my final intimitation to you that deliver my item (consignment) at the earliest or else I will file case against you consumer court

                          This is really UNPROFESSIONAL SERVICE.
                          +1 photos
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                            Address: Rangareddy, Andhra Pradesh, 500078

                            I am a student in bits pilani hyderabad campus
                            I ordered a parcel from the messy corner
                            I got a message from pickrr and blue dart saying that i will recieve my package in the 7th of february. The shipment number is [protected]
                            While i haven't recieved any contact number or no attempt to contact me has been made, the courier status says delivered
                            Please resolve this issue at the earliest thank you...
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                            Deck_R
                            Feb 8, 2020
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                            I have not received my package and just received a message that the package has been delivered
                            I have been waiting at my home (Delivery address) from morning and no one has come to deliver the package.
                            The service is worst ever experienced and unacceptable at all.
                            The package was from the bank which had all important documents.
                            Package id - awb# [protected]
                            +1 photos
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                            I want to cancel my order

                            product not received and status showing delivered - Comment #3645034 - Image #0
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                              ajain007
                              Feb 8, 2020
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                              Address: Flat No 1102 Tower B Aishwaryam Gaur City 2, Near 12th Avenue, Gautam Buddh Nagar, Uttar Pradesh, 201009

                              Item pending with blue dart from 1 week and they are not delivering product. They falsely update status as out for delivery and update it to restricted entry prohibited area falsely in night.

                              Customer care is also of no use they just said sorry and do nothing. Very frustrated and disappointed with blue dart services which is simply pathetic and not recommended at all.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Dear team
                              kindly provide deliver stam and sign of receiving person for wbn no[protected] key no [protected]Y00351
                              same item is not received our branch
                              saurabhmb's reply, Feb 6, 2020
                              Dear team
                              kindly provide delivery stamp and sign of receiving person for wbn no -467770057 key no 6576240120Y00351
                              same item is not received our branch
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                                SanjanaAravind
                                Feb 7, 2020
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                                Address: C5G , asta AVM , vadapalani, Chennai, Tamil Nadu, 600026

                                This is in connection with the delivery of the product with ref no. [protected].
                                Inspite of receiving an update that the product will be delivered today (07/02/2020), i have not received it. Repeated attempts to reach your delivery person was unsuccessful following which the delivery status was updated to "area prohibited: restricted entry". But we did not receive any calls from the delivery person regarding the address issue on any of the two contact numbers provided which were both active and reachable.
                                Kindly help me resolve this issue.
                                Thank you.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  AmithBharthKumar
                                  Feb 7, 2020
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                                  Address: 177/2c bilekahalli industrial area Bannerghatta main road Bangalore 76, 560076

                                  Hi team
                                  This is bharath c, i received a message saying

                                  Your axis bank shipment has been delivered through blue dart awb #[protected] and received by amit

                                  I have received a message saying this. But he is saying still i have not received any courier.

                                  I haven't received any call regarding the delivery but i have received a message saying like delivered to amit - security guard.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    VenkataNA
                                    Feb 7, 2020
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                                    Address: Hyderabad, Andhra Pradesh, 500050

                                    My credit card delivery is unsuccessful twice with the reason of "unlocated the address". I have called customer care informed that if delivery boy is not able to find the address, he should call on my number given on the consignment package. But there is no call two times and simply updated that address is located. Is the delivery boy really not located or simply updated status without trying to locate the address.
                                    For any address we can easily find in google if not try to reach the customer on the given mobile number. It's very disappointing that two times simply not delivered without putting any efforts to find the address. I requested customer care to share my number to the delivery boy or share number of delivery boy to me so that i'll contact.. But not yet all helpful.

                                    Track on http://bluedart.in/?[protected]
                                    Blue Dart Express customer support has been notified about the posted complaint.
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