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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Jun 5, 2026

Complaints 10600

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944

Unresolved

9656

Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Blue Dart Express reviews & complaints page 134

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The worst courier service I have ever seen. The delivery guy delivered my courier to someone else without even calling me once. The delivery took place without even calling the recipient. How can they compromise with such sensitive issues, they don't even give the contact no. of the delivery person.

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Nithya Cheera

Feb 14, 2020

My order from British Council with Blue Dart Awb #[protected] is not delivered. I was at home but I received an sms saying that my premises are closed. Later, I received another sms saying that my order will be delivered today. I waited the whole day but the order is not delivered. Please, fix this issue as soon as possible. Thank you!

K

kochinpal

Feb 14, 2020

My name is Kochin Pal bluedart courier service it's very poor and also your courier man and customer care executive behaviour very raaf so i am not a tolerate this kind of misbehaving of your services so please my complaint against action immediately

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Address: 641006

I didn't receive my parcel but in tracking it shows that it has delivered in mumbai but i ordered it to coimbatore and my order date was[protected] but in you tracking it shows it is ordered on[protected] and my tracking i'd is [protected] and it is from nykka your pod states that it is delivered to udesh but i never no anyone like that and that to in mumbai

Blue Dart Express customer support has been notified about the posted complaint.

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M

Mitesh Gudhka

Feb 14, 2020

Duplicate watch came to shown samsung watch and came fastract watch

H

Harika Ashok

Feb 14, 2020

Wrong product was delivered and not responding to our queries

Harika Ashok's reply, Feb 1, 2020

Wrong product was delivered and not responding

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Address: 560037

The courier service has never contacted me for delivery. Instead, the shipment has been returned to origin at shipper's request. How do i get this re-delivered?

The shipment contains corporate amex credit card. It is very important that this be delivered to me.

My waybill no is [protected].

Tracking details are in the attachment.

Blue Dart Express customer support has been notified about the posted complaint.

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M

man!sh Labrangpa

Feb 14, 2020

Very upset with the service from blue dart. Even after reaching the product at there center they never called for delivery we have to be called for shipment updation and they are not receving the call.
Its at Reckong peo blue dart center...
Really annoying do something or cancel the franchise of them..

S

Shreenivas Patil

Feb 14, 2020

I never seen such poor service and late delivery in courier service agency.

I am not happy about this Bluedart service and I will never go with this.

V

v99999

Feb 15, 2020

Worst company ever

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Address: A-2/76 Sector 17 rohinia, 110089

Website: www.mygaget.co

Dear Sir/Mam I am ordered kospet Hope 4g watch on[protected] and receved date on[protected] but product is change.The sender address is 62/4 shipra Riviera indra Puram UP ghaziabad mobile number is [protected] i am call on this number but not receved i will pay cash on delivery 1999 rupees.website name is book mygaget.co and AWB number is [protected] and order number is BG[protected] and email is [protected]@bookmygaget.co some people already complaining on this web site on Google page please help me and other people's thank you your support

Blue Dart Express customer support has been notified about the posted complaint.

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H

Hari Arun P

Feb 14, 2020

[protected] My AWB number still My courier not recieved.. customer care number not reachable .. last two days.. very worst customer service

Hari Arun P's reply, Feb 9, 2020

Already received msg from BlueDart courier recived on 6-2-2020 but still not received.. customer care number not reachable last two days.

G

gan786sh

Feb 14, 2020

Sir, i check see track order number reference number there, but it said fake shipment address.i see shocked it happened.please resolve this issue, thanks.

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Address: H.no 51(HM) sector 54 phase 2 mohali, 160055

Hi,
My hdfc credit card reference number# [protected] is shipped to address pink hand pvt ltd. Can you please deliver this to my home address h. No 51 (Hm) sector 54 phase 2 mohali (Near gian jyoti institute of management studies) as my office address is now changed and currently i am in night shift.

Thanks
Anil kumar
[protected],[protected]

Blue Dart Express customer support has been notified about the posted complaint.

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P

Pinki Bose

Feb 14, 2020

Delivery Guy taken more amount then specified amount.

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Address: Priyadarshininagar nirmal

I got a parcel which has been not received by me through your courier. Your courier boy had shown negligence in issuing the parcel. When he called me i was out side and he said that he will call when he is near to my address but still now he didn't call me nor he had given my parcel and i being lady how could i receive my parcel my parcel no:[protected]

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Address: Pune, Maharashtra, 411030

Without delivering the item the delivery boy went back and told that the recepient was out of station and recepient called Blue dart customer care center then also there was no delivery of item on my address and then also the delivery boy told that the recepient was out of station

This is to be given my final intimitation to you that deliver my item (consignment) at the earliest or else I will file case against you consumer court

This is really UNPROFESSIONAL SERVICE.

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Address: Rangareddy, Andhra Pradesh, 500078

I am a student in bits pilani hyderabad campus
I ordered a parcel from the messy corner
I got a message from pickrr and blue dart saying that i will recieve my package in the 7th of february. The shipment number is [protected]
While i haven't recieved any contact number or no attempt to contact me has been made, the courier status says delivered
Please resolve this issue at the earliest thank you

Blue Dart Express customer support has been notified about the posted complaint.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I have not received my package and just received a message that the package has been delivered
I have been waiting at my home (Delivery address) from morning and no one has come to deliver the package.
The service is worst ever experienced and unacceptable at all.
The package was from the bank which had all important documents.
Package id - awb# [protected]

Blue Dart Express customer support has been notified about the posted complaint.

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M

Manju sathish

Feb 12, 2020

I want to cancel my order

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Address: Flat No 1102 Tower B Aishwaryam Gaur City 2, Near 12th Avenue, Gautam Buddh Nagar, Uttar Pradesh, 201009

Item pending with blue dart from 1 week and they are not delivering product. They falsely update status as out for delivery and update it to restricted entry prohibited area falsely in night.

Customer care is also of no use they just said sorry and do nothing. Very frustrated and disappointed with blue dart services which is simply pathetic and not recommended at all.

Blue Dart Express customer support has been notified about the posted complaint.

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S

saurabhmb

Feb 12, 2020

Dear team
kindly provide deliver stam and sign of receiving person for wbn no[protected] key no [protected]Y00351
same item is not received our branch

saurabhmb's reply, Feb 6, 2020

Dear team
kindly provide delivery stamp and sign of receiving person for wbn no -467770057 key no 6576240120Y00351
same item is not received our branch

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Address: C5G , asta AVM , vadapalani, Chennai, Tamil Nadu, 600026

This is in connection with the delivery of the product with ref no. [protected].
Inspite of receiving an update that the product will be delivered today (07/02/2020), i have not received it. Repeated attempts to reach your delivery person was unsuccessful following which the delivery status was updated to "area prohibited: restricted entry". But we did not receive any calls from the delivery person regarding the address issue on any of the two contact numbers provided which were both active and reachable.
Kindly help me resolve this issue.
Thank you.

Blue Dart Express customer support has been notified about the posted complaint.

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Address: 177/2c bilekahalli industrial area Bannerghatta main road Bangalore 76, 560076

Hi team
This is bharath c, i received a message saying

Your axis bank shipment has been delivered through blue dart awb #[protected] and received by amit

I have received a message saying this. But he is saying still i have not received any courier.

I haven't received any call regarding the delivery but i have received a message saying like delivered to amit - security guard.

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Address: Hyderabad, Andhra Pradesh, 500050

My credit card delivery is unsuccessful twice with the reason of "unlocated the address". I have called customer care informed that if delivery boy is not able to find the address, he should call on my number given on the consignment package. But there is no call two times and simply updated that address is located. Is the delivery boy really not located or simply updated status without trying to locate the address.
For any address we can easily find in google if not try to reach the customer on the given mobile number. It's very disappointing that two times simply not delivered without putting any efforts to find the address. I requested customer care to share my number to the delivery boy or share number of delivery boy to me so that i'll contact.. But not yet all helpful.

Track on http://bluedart.in/?[protected]

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Address: Hyderabad, Telangana, 500072

Dear sir,

My axis bank debit card shipment tracking no. Way bill number [protected]is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
Address:
Anewa engineering pvt ltd.
Sy no. 1050 (P), 16th floor, manjeera trinity corporate, kukatpally, opp. Jntu, hyderabad-50072.

Blue Dart Express customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Feb 7, 2020

Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: Gaurakshan road akola, Akola, Maharashtra, 444004

The blue dart courier service never gives the home delivery instead they ask me to go to their office and pick up the parcel.
I have ordered product from healthxp twice but the delivery person never contacts me and after the day i get the msg of consignee not available.
Blue dart never gives Home delivery and why should I go to their office?
If the product comes with home delivery then it's their job to deliver it.
It's 3rd time they didn't give me the delivery.
Also the customer care services is not doing anything. They are just listening to me and not taking any action

Blue Dart Express customer support has been notified about the posted complaint.

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S

Syedhussain

Feb 3, 2020

I didn't get my check book from 10 days ..

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Mukeshsonikumar

Feb 5, 2020

One of your employee named ASHISH misbehave and shout on a woman on 26 Jan 2020, when she Just ask for a help regarding her shipment.
It was not expected From the company Bluedart.
Kindly look into this matter so that He don't repeat the same with your other beneficiaries.
Not happy with Bluedart.

N

Nadeem Boss

from Hyderabad, Telangana

Feb 6, 2020

I may not available at home for couple of days so pls cancel my order ki am sorry for late order cancelling I will soon order some things in blue dart m leaving Hyderabad for couple of days no one will be at home so I have to cancel i[censored] want to give any information text me on mail thank you so much !!!

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Address: Door NO;51/120-105, Kothapeta, Rayachoty, Kadapa, YSR, Andhra Pradesh, 516269

Order no; m[protected],
Tracking number :[protected],
Customar name: m. Narasimha reddy, :
Order item: oneplus charger;
Still i didnot rteceived oneplus mobile charger from you. I dont what were the reasons. Hence again see what was the problem. Why you didnot delivered that mobile charger to me. Why late. As per online booking they said deadline 26th january.
Hence plese send it immediately.

Blue Dart Express customer support has been notified about the posted complaint.

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S

salmandeepikaahmad

Feb 3, 2020

I didnt recive my courier as the date mentioned for delivery on tracking is 27/01/2020. my waybill no is [protected]. plz deliver it as my contact no is [protected]. and i also didnt get any calls from the courier company..

S

Shivam Bairwa

Feb 3, 2020

Please change my address my mobilenumber [protected]

To
Sonu my address change my address c116 Tagore garden but my new address dwarka sector 16a25pocket 3

Delivery mobile number is [protected]

A

[email protected]

Feb 3, 2020

Delivery person called me for collecting package (Waybill No - [protected]) but he didn't on right address and My roommate was there for receive package and I will also be there after some time but he changed status to 'Consignee Not Available' and didn't pick my call.

B

Balachandran Balaguru

from Salem, Tamil Nadu

Feb 5, 2020

Tracking number [protected] is not received. during tracking saying that, no such consignee at the given address.

A

[email protected]

Feb 6, 2020

I am not received my bank doc the courrier boy told wrong address without reach address

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Address: UL-2, 06, 704, Unnati complex next to bamandongri railway station Ulwe navi mumbai, Raigad, Maharashtra, 410206

Main subah se kotak bank cheque ka courier ka wait kr raha hu lekin courier nhi aaya jo ke aaj aane wala tha

aur mujhe blue dart se message aata hai ke aapka ghar lock tha isliye courier delivered nhi huwa hai

ye bahut zyada sharmnaak hai blue dart service ke liye

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V

Vishva Jeet Jat

Feb 5, 2020

Betry 2 ghante se jyada nhi chal rahi h
And whatsapp fecbook bhi opan nhi ho rhe h
Mujhe ye watch return karni hai

R

Racoon

Feb 5, 2020

Such a worst courier service.you have to change your courier name is scam courier.i didn't get my courier package Even the expected date gone.why guys running this when you can't handle this.you scumbags

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MUMTAJ KHAN si

Feb 6, 2020

Please returned my cloths and get back my money

B

Bhaskar. Kuruba777

Feb 6, 2020

My money is debited but pubg UC is not coming...ok Levitt but I want my money back

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Address: KAVUNDAMPALAYAM, COIMBtATORE, Coimbatore, Tamil Nadu

One cheque for rs.38633/- sent to my address 301, springfield vestal apartments, p n pudur post, vadavalli, coimbatore was delivered wrongly by
Mr. Sivakumar from your kavundampalayam branch, coimbatore on october 7th, 2019 when i was in usa.
2. I have also contacted your kavundampalayam branch incharge sri. Rajesh over mobile no.[protected] for the past 2 months but in vain. The ref no. Of courier is[protected]dt 05/10/19. Kindly look into the matter and solve the problem.

Blue Dart Express customer support has been notified about the posted complaint.

Jan 30, 2020

Updated by Puruson Whereabout of my cheque for Rs.38633/- is still questionable?.

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S

Satpalsingh Mourya

Feb 6, 2020

Mera axis Bank ka card aaya tha agent ne mujhe delivered nahi kiya Mene apna Card apne reletive ke yha mangwaya tha kyuki mere address par delivery nahi thi mene agent se kha bhi ki Card wahi par de to usne kha ki wo courier unhe nahi dega kahne lga jab tum is address par nahi ho to wo couriyar nahi dega

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Address: Ravisankar, 4/404, jalagai main road, pappambadi, chinnappampatty, salam dt, 636306

Dear sir,
My name is ravisankar working in nhai, i have assigned for credit card from yes bank. The bank has send the card to my address. But i have not yet received it. While tracking, it reads that unlocatable area. I have not received any call from courier boy or office side to enquire the location. The location is near 4 roads junction, easily locatable. Without enquiring the letter is kept aside.
Waybill / no [protected]
Address: ravisankar, 4/404, jalagai main road, pappambadi, chinnappampatty, salem dt 636 306. Land mark 6th house from 4 road junction off jalagai main road
Please, check with address and deliver the letter immediately.
Thank you
S. Ravisankar,
Sr engineer, nhai.

Blue Dart Express customer support has been notified about the posted complaint.

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S

Sojitra Kalpesh

Feb 5, 2020

I can't select my product

S

s101520

Feb 6, 2020

Your Kotputli(303108) delivery guy once called and his phone switched off while I was directing him to address on 6th Jan. Next day onwards he is not picking up calls and status online is incorrect address given.
Customer care number given on website are inactive. Please provide details of my product.

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Address: Mumbai City, Maharashtra

Maine online shopping kia tha, lekin muj cover kat ke bheja gaya he, or maine 3 kurti magai thi lekin andar saree he, delivery person tha uska number [protected] ye hai, maine photo upload karna he lekin 2mb se jyada ho raha he to upload nai ho raha he. Company ka logo he usiko kat k product change kia gaya he. To muje ap ya to mere product ka paisa dijiye ya mera jo product he wo muj wapis dijiye.

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