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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Blue Dart Express reviews & complaints page 147

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B
Build Associates
from Kolkata, West Bengal
Oct 30, 2019
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Address: APEEJAY WAREHOUSE , 47 HIDE ROAD , TARATALA , KOL-700088, Kolkata, West Bengal, 700088

Dear sir /madam,

I would like to inform you that my courier (Waybill no. - [protected]) should have reached on 29th oct 2019 but still we have not received courier from blue dart

We are trying to call bluedart customer care 24x7 on [protected], it is saying "all the routes are busy".

We did not get any support from bluedart and there is no response to get courier. The shipment status is the same for the last 3 days that it is "out for delivery". One of my office staff also went to the taratala warehouuse to collect the material as it was very urgent on 26th of october. But he was informed that the material is already out for delivery. We will most probably get the material on the that day itself. Now it is showing that the material will get delivered on 31st of october... Is this some kind of joke going on??? Due to your horrible service we lost our valuable orders.
We need the material to get delivered today in the first half itself without any fail.

Please help us to get the courier soon, please reach me at +91-[protected]
Waiting for your response soon
Blue Dart Express customer support has been notified about the posted complaint.
My item is fully different and other parts are complete so i want return as soon as

delay in delivery & horrible service - Comment #3573620 - Image #0
delay in delivery & horrible service - Comment #3573620 - Image #1
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    A
    adarsh raut
    from Bansi, Uttar Pradesh
    Oct 30, 2019
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    Address: Kanadimali, Beed, Maharashtra, 431123
    Website: Blue dart

    I have received the product from blue dart express Xiaomi smartphone redmi 8A .
    I have not satisfied from this product so I want return this smartphone and refund the money to my account I have not any option Found to return the product as like any other authority
    So please early action please
    +1 photos
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      R
      Rahul Rulz
      from Delhi, Delhi
      Oct 29, 2019
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      Address: Mangalore, Dakshina Kannada, Karnataka, 575006

      Hi,

      This is into recent trend from blue dart courier service in mangalore. This has happened to my friends as well and to me the third time.

      I usually get a message from blue dart informing that "delivery of your xiaomi order will be attempted by blue dart today"

      However at the end of the day i will have another message - your order from xiaomi with blue dart awb# [protected] is undelivered "since you weren't available". To reschedule, please call...
      And there will not be a single call or message or any attempt to deliver the product.

      It's a real issue when delivery agents do not deliver it and then blame the customer for their delays. This increases the distrust in a company and i feel blue dart should give the actual reason of why the delay is happening and show transparency rather than blame the customer o[censored]navailability.

      Awb number to which i and my friends have had the same issue
      Awb# [protected]
      Awb# [protected]
      Awb# [protected]
      Blue Dart Express customer support has been notified about the posted complaint.
      Ms.shashi Sharma name sa debit card hai blue dart company da nhi rahe hai hamra prduct
      Satendar123's reply, Oct 23, 2019
      Blue courier da nhi raha hai
      I didn't received my parcel yet and delivery agent updated the status premise closed. Which is [censored]. My parents and wife was in home at that time. I urgently require my parcel as soon as possible.
      Defective pieces
      Gurjar Deepu's reply, Oct 22, 2019
      Defective piece
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        R
        Rameshkumar Arumugam
        from Balasore, Odisha
        Oct 29, 2019
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        Address: 641687

        I've ordered mattress from wakefit via amazon. They've choosen bluedart as a delivery partner. Product reached the final delivery hub but they aren't delivering almost 6 days. It's happening in tamilnadu, tiruppur. Waybill no is [protected].

        Everyday they're updating with new status, today they've made it a status called 'delivery delayed, beyond control'. Worst service. Shut your shops and leave the market, if you can't able to deliver it, then why are you picking the order and promising delivery in 2 days. Worst service
        Blue Dart Express customer support has been notified about the posted complaint.
        A Document was sent from Mumbai by Axis Bank vide Way Bill No: [protected] to SERILINGAMPALLY, HYDERABAD 500019 on 18.10.2019 and it is Expected to deliver on 19.10.2019. But it is not Delivered so far.

        Please look into the matter and arrange for Delivery immediately.
        Subject reference has to be delivered today or maximum by tomorrow morning as the recipient is leaving outside of country appreciate your kind support
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          S
          Sai Greeshma
          from Mumbai, Maharashtra
          Oct 29, 2019
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          I have requested for the return of the product with id[protected] which i buyed from shopclues and return request was accepted by shopclues company and they are telling that return pickup will be taken by the courier partner from blue dart. The return pickup was initiated on 24 th october but still no one from your courier side has reached to pickup the return product
          +1 photos
          Blue Dart Express customer support has been notified about the posted complaint.
          I booked lehenga choli dress.. but I got Saree so please take and give me right dress
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            B
            Bairaagi1998
            from Delhi, Delhi
            Oct 29, 2019
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            Address: Pune, Maharashtra, 412308

            [protected] this is my waybill number of a product I ordered online. Yesterday was the expected delivery date, but no one came to me. Someone called me from blue dart with minimum politeness, she stated that today it would be surely delivered. But again no one came. Please look into this matter and hire only those who can properly talk to the customer. And helpline number is of no use
            Blue Dart Express customer support has been notified about the posted complaint.
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              T
              Thanish Divagar
              from Coimbatore, Tamil Nadu
              Oct 29, 2019
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              Address: 641035

              My way bill#[protected].
              The courier is not delivered to me, status shows consignee's address unlocatable/landmark. However no one called me. The status is on same since 26th. When i called to customer care irresponsible answer saying my number cannot be conducted waiting for alternative number. What the reason, i use this number for years, i get call from all, why only your agent cannot reach me. I need it delivered at the earliest, i cant wait 24 hours
              For any information call me at +91-[protected]

              Regards,
              Thanish divagar
              Blue Dart Express customer support has been notified about the posted complaint.
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                F
                Furqaan Nasim
                from Mumbai, Maharashtra
                Oct 28, 2019
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                Address: 611001
                Website: blue dart

                Mi shipped my package with blue dart its tracking number is [protected] which was scheduled to be delivered on 26/10/2019 a day before diwali now today is 28/10/2019 and i didn't get my packaged today.in late evening today one lady called and gave excuse and told me it will be further delayed. I just want to thanks blue dart for making my diwali worst
                Blue Dart Express customer support has been notified about the posted complaint.
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                  P
                  Pravin395023
                  from Surat, Gujarat
                  Oct 28, 2019
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                  Address: Station Rd, Japan Market, Begampura, Surat, Gujarat 395003, Surat, Gujarat

                  I didn't get my package delivered. My reference no is SU00088364.The courier service has never contacted me for delivery. Instead, the shipment has been returned to origin at shipper's request.how can i get my shipment delivered it contains my brts bus pass. They don't even pick up the phone
                  +1 photos
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                    A
                    AruShwe
                    from Bengaluru, Karnataka
                    Oct 28, 2019
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                    Address: 560086

                    I was at home at 26/10/2019 but status is mentioned as consignee not available, so can you please support for shippment. While tracking its showing baseveshwaranagar but my address is jc nagar kurubrahalli.
                    Order number: [protected]
                    Item number: 002000
                    Shipped on: 25/10/2019
                    Tracking number: [protected]
                    Track item: blue dart

                    My delivery address is: 95/1 5th main 5th cross jc nagar kurubrahalli bangalore-560086
                    +1 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      D
                      Deepa.shop08
                      from Salem, Tamil Nadu
                      Oct 28, 2019
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                      Address: Salem, Tamil Nadu, 636007

                      I had booked a diwali purchase from little muffet which uses this worst courier company for service. Little muffet is a good company but this courier company is one of the worst i have seen. My shipment which is supposed to reach me on 23rd october or at the latest by 24th october has not yet reached me. The best part is i’m seeing that it’s reached my hometown salem tamilnadu from the 23rd september and the lazy buffoons haven’t delivered yet and i’m seeing unreasonable excuses in the track page. Is it a joke running the company. Hire active people instead lazy people and liars. Totally pissed off with ur deliveries... Never will i go in search o[censored]r courier and send my parcels anytime in future n will definitely not recommend ur ll to any friends... Worst service possible. Atleast i[censored]r staffs lie pl don’t give lame excuses on ur track page we are not fools
                      Angry customer of blue dart express
                      Horrible horrible service...😡😡🤯
                      Salem
                      Tamilnadu
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        N
                        Nabai
                        from Delhi, Delhi
                        Oct 27, 2019
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                        Address: Kolkata, West Bengal

                        I'm very much disappointed with bluedart delivery service. My waybil no is [protected]. From 23.10.19 to till 26.10.19 i have received few sms that "out for delivery" but i didn't received yet.
                        When i track my article showing me it was on bhawanipore kolkata.
                        My question is that how many days it will take to delivered me when the distence is just few k. M?

                        Lastly i was called them on 26.10.19 3 times they excuse me due to heavy rain they could not deliver (It was not happened exactly) and they promised me to delivere on 26.10.19 by 6 pm. But it was also fake commitments.
                        I attached some sms given bellow:
                        Shipment from hsbc was sent on[protected] vide blue dart awb#[protected]. You can track the same on www.bluedart.com

                        Delivery of your hsbc dispatch shipment will be attempted by blue dart today. Track on http://bluedart.in/?[protected]
                        +2 photos
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Oct 28, 2019
                        Updated by Nabai
                        Another lying story bluedart wrote in their website that, consignee not available.
                        That was also a fake story.
                        Pleas tack a necessary action against bluedart.
                        Thank you
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                          S
                          Shahper Ahmad Khan
                          from Mumbai, Maharashtra
                          Oct 26, 2019
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                          My flipkart order was to be delivered to me through bluedart courier service having awb no [protected] which was expected on 26.10.2019 but i got a message on my number that the order was cancelled by me but i didn't cancelled my order. Also on the bluedart website it is showing wrong status of fake address but the address is surely correct to the full of my knowledge. So please look into this matter as soon as possible as this type of irresponsible behavior is just not acceptable. I didn't got my parcel and on the other hand now it is showing that you have cancelled it. What rubbish is all this.
                          +2 photos
                          Blue Dart Express customer support has been notified about the posted complaint.
                          I ordered redmi note 8 pro aub #[protected]
                          No body came for dilevery and it shows consignee out of station not satisfied with the courier service

                          fake update - Comment #3571929 - Image #0
                          I orderd a prodct through mi store while checking for the status for the product it is showing intransit with the network and so please take actions to get my package within tomorrow or i need to change my address of the product to be deliverd

                          fake update - Comment #3572439 - Image #0
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                            A
                            aminq
                            from Kolkata, West Bengal
                            Oct 26, 2019
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                            Address: INFINITY BENCHMARK,1ST FLOOR,SALT LAKE, Kolkata, West Bengal, 700091

                            Dear sir,

                            My awb no is [protected] and my name is sk amin quader.
                            As blue dart sent message on 19th october 2019 to deliver my shipment as per bank given address. But from 19th to 26th october they are just trying to deliver, in between the time i called them everyday to know about the delivery status because its so long time i had wait.
                            As i get to know the department name/extension no is missing so i told them the same every time to i called.

                            Now blue dart is not responding me any more and my card is on their hand. If it happens likely should i have to file a fir against blue dart why they are not delivering my shipment as my address is valid and also verified by bank.
                            Blue dart is just harassing me.
                            Guide me asap.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            The consignment has not been delivered even after 7 days. Tracking site says "address unlocated". This is absolutely wrong as consignments have been delivered earlier.
                            No attempt to contact has been made.
                            Very unprofessional and poor service.

                            harassing people - Comment #3571834 - Image #0
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                              R
                              Rifak ahmad
                              from Mumbai, Maharashtra
                              Oct 26, 2019
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                              Address: 209111

                              Today i got a call from bluecard agent. He told me receive your courier otherwise i will returned it. But i request him that i am out of city and will received it after 2 days. After some time i checked the status it shows "customer deny to accepting the package and returned scheduled. What the ### is this.. .
                              +1 photos
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                Akash Gangoly
                                from Delhi, Delhi
                                Oct 26, 2019
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                                Address: house no. 149/1, A Street no 9 Sukhbir Nagar karala Delhi-110018, 110081

                                Dear blue dart team,

                                I am akashdeep, i am waiting for my shipment from last 3 days. And you given the time to me 26/10/2019. But my shipment not delivered today. And second thing your delivery boy updated wrong status online as per your tracking status your delivery boy has not try to deliver my shipment but i am at home. This is fully wrong yesterday i was full day at home. What is this. It's effect your company goodwill. You are india's no one courier delivery company. But you are not i thing. Please give me resolution of this.

                                Thank you
                                Akashdeep
                                [protected]
                                +1 photos
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Oct 26, 2019
                                Updated by Akash Gangoly
                                and second thing you don't take any action i will file the RTI against your company and use social media
                                Oct 26, 2019
                                Updated by Akash Gangoly
                                i need my shipment today this is very urgent for me
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                                  V
                                  Veera Lakshmi176
                                  from Ongole, Andhra Pradesh
                                  Oct 26, 2019
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                                  Address: Hyderabad, Telangana, 500081

                                  I need to receive a courier ([protected]) blue dart yesterday. I got a call from one of your agents (Mobile number: [protected]) today and spoke to me very rude. He was arrogant and refused to give me the information about next delivery attempt. He hung up the call twice and this kind of behaviour is not at all acceptable.

                                  I appreciate your prompt action in this regard.

                                  Thank you,
                                  Veera lakshmi k
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    E
                                    eshwarrao1246
                                    from Mumbai, Maharashtra
                                    Oct 25, 2019
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                                    Address: Hyderabad, Telangana, 500004

                                    Good evening sir/madam
                                    This is k. Eshwar rao from hyderabad city. My two blue dart couriers was supposed to delivery one week before. But still i did not received my delivery and surprising issue is there is no customer care number for this company. My amb numbers are following below and there is no proper response from the blue dart express company. Courier is related to my education issue. There is lot of pressure from my university.
                                    [protected] and
                                    [protected]
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Sir your customer care exucative take imformation of my debit card & trasit money whose mob no-[protected] I call you for take information about my debit card. Please take necessary action & revert my trasit money.

                                    Regards,
                                    Sanjeev
                                    Mob-[protected]

                                    late delivery courier - Comment #3571923 - Image #0
                                    [email protected]'s reply, Oct 25, 2019
                                    Your exucative trasit money mob 8250330547 I call him for tracking my debit card but take some information of my card & trandit money from my ac. Please take action & revert my money.

                                    Regards,
                                    Sanjeev
                                    Mob 9891813474
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                                      G
                                      GopalBG
                                      Oct 25, 2019
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                                      Resolved

                                      Address: 411045

                                      Hello team,
                                      Actually axis bank was sended credit card by bluedart courier but your delivery boy without try to calling me he was returned. It is not correct way to treat customer. Yesterday i was informed to your customercare person and he told they will call you back but still i didn't received any call from you
                                      Let me know what problem do u have and how many times you tried to calling me
                                      +1 photos
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                        N
                                        nandini venkatesh
                                        from Bengaluru, Karnataka
                                        Oct 25, 2019
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                                        I ordered few products online and still i didn't receive courier from bluedart. I received call only once and i was unable to answer. Later i didn't receive any call from courier office. When we visited bluedart office directly they told they will be delivering but still i didn't receive any call regarding delivery. I want this issue to be taken care and deliver the courier asap. This is really a worst service.
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        After writing a mail also I didn't receive any courier and this is really a hopeless service I have ever seen
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