Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Aug 27, 2026
Complaints 10610
Resolved
944
Unresolved
9666
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 149

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vijay raghavan Bhaskara
Dec 11, 2019
Report
Copy

Address: Flat no 807 block D vazhraa Nirman Pushpak nizampet village near eswar villas hyderabad, Hyderabad, Andhra Pradesh, 500090

Way bill no [protected] not delivered so far. I told delivery person to deliver at my residence between 3pm_6pm. But so far not received. I made several calls but delivery person not responding. Services are poor. As i am working in psu i am unable to stay during office hours. Please look in to the matter and arrange delivery by morning before 9.30 or after 3pm to 6pm. My wife will take the courier.
Blue Dart Express customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    bmstext s
    from Coimbatore, Tamil Nadu
    Dec 11, 2019
    Report
    Copy

    Address: 20a, Gaythri nager 2st, Tirupur, Tamil Nadu, 641607

    My booking no[protected] delver date is Dec 1st not for the revised 11.12.2019 pels urgent my booking please today delver on my phone no [protected]. Please urgently help my brother gift present you delver date over let me know if you can help me with the following details tomorrow morning as my booking delver your seviser bad
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      5
      502796
      from Mumbai, Maharashtra
      Dec 11, 2019
      Report
      Copy

      Address: Fortrune city, Pratiksha P22, Executive floor, Assangi, Behind NIT engg. College, Adityapur 2, Seraikela Kharsawan, Jharkhand, 832109

      The delivery boy without visiting to site and updated records in their system that address not unlocatable/landmark. When i approached to main branch office at jamshedpur situated in kadma near ranikudar, the concern representative had refused to give delivery even after showing my address and id proof.
      This is the second time, the delivery boy with out visiting to site, confirms that address is not locatable
      Blue Dart Express customer support has been notified about the posted complaint.
      Website showing product delivered to self, but I have not received
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        SharmilaR
        from Delhi, Delhi
        Dec 11, 2019
        Report
        Copy

        WayBill No - [protected]
        the status of my order is probited area - entry restircted for delivery. And the status was updated at 11.27 PM yesterday.
        Since it is an official space entry might be restricted.
        I tried reaching out to the customer service ended up with no answered calls only.
        want to know the status of it.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          F
          fridos khan
          from Jodhpur, Rajasthan
          Dec 11, 2019
          Report
          Copy

          Address: 22A, BANSHIPURI FRIST JAGATPURA, Jaipur, Rajasthan, 302017

          No one comes home from the delivery blu Dart company and closes in the dilevary in the office bed sarvice in the blu dart company Blue Dart ones never lie. Service is not right. I have looked outside somewhere.They do not have boys for delivery and then close the office later AWB#[protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mohammed Asrar
            from Chennai, Tamil Nadu
            Dec 11, 2019
            Report
            Copy

            Address: 16/7 1st Floor RAMA Street, chennai, Chennai, Tamil Nadu, 600003

            Hello team,

            Here's is my waybill no: [protected]

            The issue is i have received call from bluedart representative regarding my courier on wednesday.

            After that call i am not receive any update regarding my courier.

            Could you please provide me a valid reasons that why your team has not delivered my courier yet...

            You know so many important things can be in my courier. If any discrepancies who will answer?

            Already i have clearly mentioned to the representative stating that i am in night shift i will login at 5pm.. Even yesterday i had discussed with your customer support agent through call with the same reasons.. But still now there is no resolution...

            Let me know if you have any questions.

            Regards,
            Mohammed asrar
            Cell: [protected]
            Chennai
            Blue Dart Express customer support has been notified about the posted complaint.
            I didn't received my courier the delivery boy drop shipment somewhere else i need my shipment my shop was open but still i did not got my shipment please help me for this
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              from Vijayawada, Andhra Pradesh
              Dec 10, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: Hyderabad, Telangana, 500057

              Pan card was not delivered and even call for delivery and delivery executive contact no also not provided for contact and office address provided for pickup and even customer care service not helpful.

              Acknowledgement no: n - [protected]. The status as on today (05-dec-2019) on nsdl website.

              Your pan card has been dispatched on 25-nov-2019 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 05-dec-2019.
              Aug 5, 2021
              Complaint marked as Resolved 
              Blue Dart Express customer support has been notified about the posted complaint.
              Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
              We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
              We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
              As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
              Helpful
              Found this helpful?
              4 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                RBSK Kot
                from Aligarh, Uttar Pradesh
                Dec 10, 2019
                Report
                Copy

                Address: Pauri Garhwal, Uttarakhand, 246001

                I ordered an order from nykaa on 11th nov through bluedart. From blue dart i didn't got any call. But on 23 rd from nykaa i got delivereda msg. I got no order. So i made a complaint. Through mail they send me signed document (Receiving). But those sign were fake. I revert their mail showing my original signature. Another day i got a call from blue dart agent. I am sorry. N i will give your parcel tomorrow. Next day i didn't receive. The very next i called him up. But he said i forgot. But now i am out of station. I have given that parcel to some person & he will deliver it to you. But. After 4 days also i have not received it yet. Now blue dart agent is even not receiving my call. I am very disappointed with blue dart.
                Blue Dart Express customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mj237
                  from Bengaluru, Karnataka
                  Dec 10, 2019
                  Report
                  Copy

                  Address: Vidyaranyapura,Yelahanka, 560064

                  I'd filed a complaint against a guy who misbehaved with me by calling me at night on his personal number and you said you'll be firing him immediately.(attached the picture, guys BEWARE of this nutjob)

                  The same guy must have come for my delivery from BLUEDART and because of this he said my address didn't exist?!!!
                  GUESS HE WASN'T FIRED AT ALL.

                  where in hell is your courier service number? when i call your services people from different areas and work pick up or it's a wrong number! when you decide to show your face you come at night for every delivery. noone will be available at your convenience, your job is to deliver items to people !!! if you cannot do that shut down your frickin company man!
                  are you some kind of vampire to show up during the night? your customer care works nowhere in india. i didn't get any kind of call, text etc! from you.and didn't leave my house for you to say that my address didn't exist! there are almost 540 flats in my building. SO THEY DON'T EXIST, EITHER HUH?! anyone who even thinks about blue dart, please don't. DON'T.
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sunny7391
                    from Warangal, Telangana
                    Dec 10, 2019
                    Report
                    Copy

                    My way bill no is [protected]. It has to be delivered yesterday but the remarks on website is cosigner address is incorrect. I called yesterday and today with landmark address is confirmed. I didn't receive any call yesterday even not today from the delivery executive. He had to call me if it was difficult to find the address.How you can say my address is incorrect. It has to be delivered on urgent basis.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    My name-Gopal Singh. tracking no.-[protected]
                    My pan card not revived but status of pan card delivered
                    Chauhagaurav's reply, Dec 5, 2019
                    Update the information
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      ashabagayat
                      from Pune, Maharashtra
                      Dec 10, 2019
                      Report
                      Copy

                      Address: Temburni, Solapur, Maharashtra, 413211

                      I had booked a parcel for my customer from surat to temburni in maharashtra. The parcel was not cash on delivery and was payed in advance and dispatched still the delivery person collected amount from customer during delivery. Now i have incured with loss.
                      I want refund.
                      Employee code on parcel is 113045
                      Org/cust - srt - 271736
                      Awb no [protected]

                      Plz reply me to my mail i'd asha. [protected]@gmail. Cim
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Dec 10, 2019
                      Updated by ashabagayat
                      Screen shot attached

                      My courier ID "[protected]" is not delivered on time. I call 2 times in customer care, they extend the date of receiving document (Next day).
                      I need this document urgent basis.
                      ASAP resolve this query.

                      Name: Sudhir Kumar Saini
                      Mob no: [protected]
                      Waybill No
                      [protected]

                      no one connected me to deliver product and as of i didn't get any call also. please reach me at [protected]/[protected].

                      Thanks,
                      Parameswar,
                      Doesn't delivered my item . Delay
                      Akhilbaiju's reply, Dec 10, 2019
                      Expect delivery date shown in the tracking page is 09th December 2019. But today is 10 December 2019.. no one call me about to tell yhe courier details
                      Sir my pan card arrived at my delivering address, I checked my pan card status it shows delivery out for non delivering area, and next status shows returned to origin by shippers request, so kindly return to my address my blue dart tracking number is [protected]
                      Helpful
                      Found this helpful?
                      4 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Arjumand Kamal
                        from Patna, Bihar
                        Dec 10, 2019
                        Report
                        Copy

                        Address: Bhagalpur, Bihar

                        These blue darts guyss don't call to know the exact location and then they will marks as per their wish consignee not available. How did he know that i was not available when he even didn't come to my place to deliver my order. There customer service also sucks. They will ask you to pick up from the hub then what are there delivery boys for? I am done with it. I don't know why after so much of negative reviews companies ask bluedart for delivery.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        I got card from bank which need to be deliveried to my university but my university never allows courier services to enter university.i need delivery executive number so I can go outside and take my card
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          chena147
                          from Guwahati, Assam
                          Dec 9, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Ganeshguri, nayanpur by lane 2, house no. 29, 781006

                          Today i got a message saying your package is out for delivery. But i never got my parcel. And now i got another message saying package has been delivered. And the message says it has been delivered on 1:00 PM. And i have been home all day no one came plus delivery agent never called. After this i tried calling Bluedart customer care no. but its no use it never connects, what kind of fraud service is this.
                          Dec 10, 2019
                          Complaint marked as Resolved 
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sathya2811
                            from Mumbai, Maharashtra
                            Dec 9, 2019
                            Report
                            Copy

                            Address: 639117

                            My delivery invoice#in-[protected] (Zed lifestyle pvt ltd). Raising complaint against saravanan delivery boy to pugali nagar, velayuthampalayam, karur dt 639117. Asked me to wait in a street and he has gone somewher. Over phone, he was rude asked first to collect from hub instead of delivery, and said it will take a day but no delivery for 4 days. He was really rude. His contact no [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              tapa05081988
                              from Mumbai, Maharashtra
                              Dec 9, 2019
                              Report
                              Copy

                              Address: 700120

                              Sir my working hours between 10 am to 6 pm at barrackpore ho. Your delivery boy very neglegencies her duty. Do not a ny attemp my office he remarks - office primises closed at 4.45 pm. On 07/12/19. My article very urgent. So you are request as soon as posible to deliverd to me.
                              Hi Blue Dart

                              Please kindly change the pin code of
                              Waybill no-[protected]

                              To this waybill no we have entered wrong pin code 500072
                              please change that to pin code 500090.

                              Thanking you.
                              No phone call from your side to tell my address
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Avinash Ahir
                                from Mumbai, Maharashtra
                                Dec 9, 2019
                                Report
                                Copy

                                Address: Ambewadi, Nandlal kaka road, Mumbai City, Maharashtra, 400097

                                I mr sukhdeo yadav has applied for a hdfc credit card which was supposed to b delivered tday. I got a call from the courier boy name sudhir vishwakarma working in goregaon virvani tht as he is unable to find the address so he has returned the parcel.
                                Despite a proper address, my card was returned giving false reason. Blue dart as such a good reputation and than i[censored] ppl do such things than how can ppl trust ur delivery. Hope you understand my concern and do the needful.
                                Yours faithfully
                                Sukhdeo yadav
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  neha_blurdart
                                  from Delhi, Delhi
                                  Dec 9, 2019
                                  Report
                                  Copy

                                  Address: Patna, Bihar, 800026

                                  This is to inform you that i feel very bad experience of blue dart courier.
                                  My waybill no is: [protected] & the status of the item is currently it is in patna regional office.
                                  But the staff is not coordinating here & the item not delivering to me & creates confusion
                                  But why this type of situation is arising & why delay is happening, its already late by 2 weeks
                                  I m very disturb at this moment, plz help & try to avail my delivery on time as early as possible
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    1
                                    19Amarkris
                                    from Bengaluru, Karnataka
                                    Dec 9, 2019
                                    Report
                                    Copy

                                    Address: 560001

                                    Blue dart delivery person insists on taking a "snapshot" of id provided to prove bona fides whilst delivering bank cards. Is taking such a snapshot legal? Won't it open the door for malpractices? The delivery person says it is on the instructions o 'higher ups".
                                    Couldn't this lead to malpractices, especially if the id provided is the aadhar, or a driving licence?
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sabarivasan sekar
                                      from Coimbatore, Tamil Nadu
                                      Dec 9, 2019
                                      Report
                                      Copy

                                      Address: 5/253, AYYAPPAN NAGAR 2NDSTREET, 625107

                                      Last week hdfc bank have sent one consignment with No [protected] delivery date is 6/12/19 but still am not delivered and also am not get any call to delivery person but in tracking it shows no such consignee at the given address..pls update me and given solution...how u will give the status like this because delivery team not attempt to deliver in my home and also am not get any call from delivery team but status is no such assignee at the given address...i need that consignment is very important otherwise pls tell me i will come there in person to get that courier please do the needful...
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Swati T
                                        Dec 8, 2019
                                        Report
                                        Copy

                                        Address: Gautam Buddh Nagar, Uttar Pradesh

                                        So the complain is that we didn't receive one item out of three items and then after 2-3 emails, with no proper explanation and no updates has been provided to us about where and how did one of our item got lost.

                                        The delivery was done from noida and was sent to new zealand. After so many calls which i did, they received 1-2 calls, thankfully, but after that, no one gave us any explanation about what happened. One day their courier person did mentioned about missing item and then conversation got disconnected and then no one is ready to tell you what actually happened to the missing item and steps are they taking. They don't even attend your calls.
                                        If it's missing at least tell us about it, take responsibility to find out, and be responsible as you owe us an explanation.

                                        Its a small item which is lost, but at least staff should be honest about it and talk to us, but there were no apologies, nothing. Highly disappointed.
                                        I really trusted bluedart, but... Not again, especially seeing the attitudes where no one even responds or take action.
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit