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Blue Dart Express Complaints & Reviews

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Updated: Oct 27, 2026
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Blue Dart Express reviews & complaints page 149

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N
Nilesh Gupta 64
from Delhi, Delhi
Dec 13, 2019
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Address: CMA CGM Agencies (India) Pvt Ltd Indiabulls Finance Centre, Tower 3, 15th Floor, Senapati Bapat Marg, Elphinstone Road (West), Mumbai - 400013, Mumbai City, Maharashtra, 400013

Order # tds13927 blue dart pod number [protected]
We have receive a parcel & after checking, we have received a wrong product in my parcel. Please advise how to claim my original process or refund amount.

I have tired to call your customer service number but after the 30 sec later call automatic disconnected.

Please provide a solution to resolve my case.

Thanks & regards,
Nilesh gupta
[protected]
Blue Dart Express customer support has been notified about the posted complaint.
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    B
    BKShrivastav
    from Noida, Uttar Pradesh
    Dec 13, 2019
    Resolved
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    Resolved

    The consignment vide awb [protected], is not being delivered to me at my nirala greenshire residence in sector-2 of greater noida west location. The culprit in this case is the delivery boy employed by gaur city 1 office of bluedart express. The delivery boy, on the 1st day misinformed the city office, and, on the 2nd day still he is absconding with the consignment right up to 6.30pm now. The centralised customer care executives are very nicely assuring me of immediate delivery as soon as possible. But alas, they are well trained to speak lies.
    Dec 14, 2019
    Complaint marked as Resolved 
    AFTER WRITTEN COMPLAINTS AND REPEATED CALLS OVER THEIR CONTACT NUMBERS, THEY FINALLY DELIVERED THE SHIPMENT AFTER A DELAY OF 3 VALUABLE DAYS.
    Blue Dart Express customer support has been notified about the posted complaint.
    Dec 13, 2019
    Updated by BKShrivastav
    Even on the 2nd consecutive day, the delivery boy has misinformed the Bluedart office that my residence is in "Restricted Area-Entry denied", and had not bothered to call me at my mobile number registered with Bluedart for delivering the shipment.
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      K
      k_somasagar
      from Bengaluru, Karnataka
      Dec 13, 2019
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      Address: 12-55 TANUKU ROAD , Market street, Near ramalayam temple, W.g.dist, ATTILI, 534134

      I am supposed to receive a courier with way bill # [protected] on 13 decemeber 2019.
      However i have received a call from bluedart franchise, tanuku andrapradesh (Phone # [protected]) to come to there office and collect the parcel.

      The parcel is supposed to be delivered at attili (Pincode 534134), however the delivery person demanded me to come to tanuku (15 km's from my residence) and collect parcel.

      Why did bluedart accept the courier if they don't have the service to deliver at attili (Pincode 534134)

      I called customer care at they have taken complaint but there is no action.
      Blue Dart Express customer support has been notified about the posted complaint.
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        C
        consume@Hindustan
        from Mumbai, Maharashtra
        Dec 13, 2019
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        Address: thane, Thane, Maharashtra, 400604

        On 11 th dec 2019 we try send one courier through blue dart service. Pickup guy accept that courier & gave awb no -[protected]. When we try track the courier after 12 hrs we observe that courier still in mumbai hub. When contact to blue dart person he said that they already redirect that courier.. When we try ask the reason they ans they don't know the reason. One next i visit one blue dart branch & enquire abt same courier. They said they have service their 7 their no reason to deny that service... Due their miscommunication we almost face 48 hrs delay to dispatch that courier finally we decide shipped that courier through speed post
        Blue Dart Express customer support has been notified about the posted complaint.
        Tracking I’d [protected]

        It’s very important delivery for as

        Product arrived 12’th dec, but till not delivery in my address and even no one single call or massage

        Very disappointed your service

        Rating 0 out of 10

        Thanks JAWAHAR SG
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          J
          Júßt Bhadri
          from Nandigama, Andhra Pradesh
          Dec 12, 2019
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          Address: Kadiyam

          Tracking num:[protected]
          I ordered a product on sbi rewards .its been 1 month.but delivery boy didnt give the product.he is not answering my call.please take some action about it.i ordered the product on november 3.But if i check tracking id it was showing as delivered.please check what had happened?if not i will take action about it.the delivery boy turned off his phone.i ordered earphones.which costs thousand rupees.it was not cash on delivery.
          Blue Dart Express customer support has been notified about the posted complaint.
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            Z
            Zile
            from Samalkha, Haryana
            Dec 12, 2019
            Resolved
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            Resolved

            Address: Vill- Siwari Ki Dhani, PO- Siwari, 122506

            Blue dart number [protected] dated 29 nov 2019 and new waybill number - [protected] for delivery of pan card in r/o sarla devi status shown at blue dart that item delivered on 11 dec 2019 but i did not received yet. I need my pan card for transactions with bank and for other purposes too. Please look into the matter for delivery of pan card at the earliest.

            Thanks

            Sarla devi
            Aug 6, 2021
            Complaint marked as Resolved 
            Blue Dart Express customer support has been notified about the posted complaint.
            Dec 12, 2019
            Updated by Zile
            Resolve my Complain please.
            Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
            We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
            We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
            As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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              S
              Subhanakr
              from Kolkata, West Bengal
              Dec 11, 2019
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              Address: Kolkata, West Bengal, 700084

              My waybill no is [protected]
              My area delevery hub locate at jadavpur center . I have call yesterday to customer care agent & they told me re-attempt tomorrow . but today same things. all time they don't attempt delevery.
              I need my parcel asap . otherwise I will go consumer forum.
              Blue Dart Express customer support has been notified about the posted complaint.
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                K
                kajamohideen N
                from Hyderabad, Telangana
                Dec 11, 2019
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                Address: 10th main Road Anna Nagar Chennai, Chennai, Tamil Nadu, 600049

                My Delivery Waybill No: [protected]. Delivery Guy called me on 9-DEC-2091 and said he will come in evening but he din't come and also closed the status as He delivered the Parcel to me.

                I tried to raise the complaint on customer care. They are not picking up the call after I raised the complaint.

                Delivery Guy Phone number: [protected].

                Kindly help to escalate this take necessary action and I need my Product as well.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  V
                  vijay raghavan Bhaskara
                  Dec 11, 2019
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                  Address: Flat no 807 block D vazhraa Nirman Pushpak nizampet village near eswar villas hyderabad, Hyderabad, Andhra Pradesh, 500090

                  Way bill no [protected] not delivered so far. I told delivery person to deliver at my residence between 3pm_6pm. But so far not received. I made several calls but delivery person not responding. Services are poor. As i am working in psu i am unable to stay during office hours. Please look in to the matter and arrange delivery by morning before 9.30 or after 3pm to 6pm. My wife will take the courier.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    B
                    bmstext s
                    from Coimbatore, Tamil Nadu
                    Dec 11, 2019
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                    Address: 20a, Gaythri nager 2st, Tirupur, Tamil Nadu, 641607

                    My booking no[protected] delver date is Dec 1st not for the revised 11.12.2019 pels urgent my booking please today delver on my phone no [protected]. Please urgently help my brother gift present you delver date over let me know if you can help me with the following details tomorrow morning as my booking delver your seviser bad
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                      5
                      502796
                      from Mumbai, Maharashtra
                      Dec 11, 2019
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                      Address: Fortrune city, Pratiksha P22, Executive floor, Assangi, Behind NIT engg. College, Adityapur 2, Seraikela Kharsawan, Jharkhand, 832109

                      The delivery boy without visiting to site and updated records in their system that address not unlocatable/landmark. When i approached to main branch office at jamshedpur situated in kadma near ranikudar, the concern representative had refused to give delivery even after showing my address and id proof.
                      This is the second time, the delivery boy with out visiting to site, confirms that address is not locatable
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Website showing product delivered to self, but I have not received
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                        S
                        SharmilaR
                        from Delhi, Delhi
                        Dec 11, 2019
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                        WayBill No - [protected]
                        the status of my order is probited area - entry restircted for delivery. And the status was updated at 11.27 PM yesterday.
                        Since it is an official space entry might be restricted.
                        I tried reaching out to the customer service ended up with no answered calls only.
                        want to know the status of it.
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                          F
                          fridos khan
                          from Jodhpur, Rajasthan
                          Dec 11, 2019
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                          Address: 22A, BANSHIPURI FRIST JAGATPURA, Jaipur, Rajasthan, 302017

                          No one comes home from the delivery blu Dart company and closes in the dilevary in the office bed sarvice in the blu dart company Blue Dart ones never lie. Service is not right. I have looked outside somewhere.They do not have boys for delivery and then close the office later AWB#[protected]
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                            M
                            Mohammed Asrar
                            from Chennai, Tamil Nadu
                            Dec 11, 2019
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                            Address: 16/7 1st Floor RAMA Street, chennai, Chennai, Tamil Nadu, 600003

                            Hello team,

                            Here's is my waybill no: [protected]

                            The issue is i have received call from bluedart representative regarding my courier on wednesday.

                            After that call i am not receive any update regarding my courier.

                            Could you please provide me a valid reasons that why your team has not delivered my courier yet...

                            You know so many important things can be in my courier. If any discrepancies who will answer?

                            Already i have clearly mentioned to the representative stating that i am in night shift i will login at 5pm.. Even yesterday i had discussed with your customer support agent through call with the same reasons.. But still now there is no resolution...

                            Let me know if you have any questions.

                            Regards,
                            Mohammed asrar
                            Cell: [protected]
                            Chennai
                            Blue Dart Express customer support has been notified about the posted complaint.
                            I didn't received my courier the delivery boy drop shipment somewhere else i need my shipment my shop was open but still i did not got my shipment please help me for this
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                              M
                              from Vijayawada, Andhra Pradesh
                              Dec 10, 2019
                              Resolved
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                              Resolved

                              Address: Hyderabad, Telangana, 500057

                              Pan card was not delivered and even call for delivery and delivery executive contact no also not provided for contact and office address provided for pickup and even customer care service not helpful.

                              Acknowledgement no: n - [protected]. The status as on today (05-dec-2019) on nsdl website.

                              Your pan card has been dispatched on 25-nov-2019 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 05-dec-2019.
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
                              We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                              We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                              As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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                                R
                                RBSK Kot
                                from Aligarh, Uttar Pradesh
                                Dec 10, 2019
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                                Address: Pauri Garhwal, Uttarakhand, 246001

                                I ordered an order from nykaa on 11th nov through bluedart. From blue dart i didn't got any call. But on 23 rd from nykaa i got delivereda msg. I got no order. So i made a complaint. Through mail they send me signed document (Receiving). But those sign were fake. I revert their mail showing my original signature. Another day i got a call from blue dart agent. I am sorry. N i will give your parcel tomorrow. Next day i didn't receive. The very next i called him up. But he said i forgot. But now i am out of station. I have given that parcel to some person & he will deliver it to you. But. After 4 days also i have not received it yet. Now blue dart agent is even not receiving my call. I am very disappointed with blue dart.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  M
                                  Mj237
                                  from Bengaluru, Karnataka
                                  Dec 10, 2019
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                                  Address: Vidyaranyapura,Yelahanka, 560064

                                  I'd filed a complaint against a guy who misbehaved with me by calling me at night on his personal number and you said you'll be firing him immediately.(attached the picture, guys BEWARE of this nutjob)

                                  The same guy must have come for my delivery from BLUEDART and because of this he said my address didn't exist?!!!
                                  GUESS HE WASN'T FIRED AT ALL.

                                  where in hell is your courier service number? when i call your services people from different areas and work pick up or it's a wrong number! when you decide to show your face you come at night for every delivery. noone will be available at your convenience, your job is to deliver items to people !!! if you cannot do that shut down your frickin company man!
                                  are you some kind of vampire to show up during the night? your customer care works nowhere in india. i didn't get any kind of call, text etc! from you.and didn't leave my house for you to say that my address didn't exist! there are almost 540 flats in my building. SO THEY DON'T EXIST, EITHER HUH?! anyone who even thinks about blue dart, please don't. DON'T.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    S
                                    Sunny7391
                                    from Warangal, Telangana
                                    Dec 10, 2019
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                                    My way bill no is [protected]. It has to be delivered yesterday but the remarks on website is cosigner address is incorrect. I called yesterday and today with landmark address is confirmed. I didn't receive any call yesterday even not today from the delivery executive. He had to call me if it was difficult to find the address.How you can say my address is incorrect. It has to be delivered on urgent basis.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    My name-Gopal Singh. tracking no.-[protected]
                                    My pan card not revived but status of pan card delivered
                                    Chauhagaurav's reply, Dec 5, 2019
                                    Update the information
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                                      A
                                      ashabagayat
                                      from Pune, Maharashtra
                                      Dec 10, 2019
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                                      Address: Temburni, Solapur, Maharashtra, 413211

                                      I had booked a parcel for my customer from surat to temburni in maharashtra. The parcel was not cash on delivery and was payed in advance and dispatched still the delivery person collected amount from customer during delivery. Now i have incured with loss.
                                      I want refund.
                                      Employee code on parcel is 113045
                                      Org/cust - srt - 271736
                                      Awb no [protected]

                                      Plz reply me to my mail i'd asha. [protected]@gmail. Cim
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Dec 10, 2019
                                      Updated by ashabagayat
                                      Screen shot attached

                                      My courier ID "[protected]" is not delivered on time. I call 2 times in customer care, they extend the date of receiving document (Next day).
                                      I need this document urgent basis.
                                      ASAP resolve this query.

                                      Name: Sudhir Kumar Saini
                                      Mob no: [protected]
                                      Waybill No
                                      [protected]

                                      no one connected me to deliver product and as of i didn't get any call also. please reach me at [protected]/[protected].

                                      Thanks,
                                      Parameswar,
                                      Doesn't delivered my item . Delay
                                      Akhilbaiju's reply, Dec 10, 2019
                                      Expect delivery date shown in the tracking page is 09th December 2019. But today is 10 December 2019.. no one call me about to tell yhe courier details
                                      Sir my pan card arrived at my delivering address, I checked my pan card status it shows delivery out for non delivering area, and next status shows returned to origin by shippers request, so kindly return to my address my blue dart tracking number is [protected]
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                                        Arjumand Kamal
                                        from Patna, Bihar
                                        Dec 10, 2019
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                                        Address: Bhagalpur, Bihar

                                        These blue darts guyss don't call to know the exact location and then they will marks as per their wish consignee not available. How did he know that i was not available when he even didn't come to my place to deliver my order. There customer service also sucks. They will ask you to pick up from the hub then what are there delivery boys for? I am done with it. I don't know why after so much of negative reviews companies ask bluedart for delivery.
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        I got card from bank which need to be deliveried to my university but my university never allows courier services to enter university.i need delivery executive number so I can go outside and take my card
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