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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Blue Dart Express reviews & complaints page 157

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N
NachiketaS
from Mumbai, Maharashtra
Sep 11, 2019
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Hello
I have placed my order in nykaa. The product was couriered through blue dart. I have not received my products but when i saw the status in tracking details it showed me as delivered. Please resolve it soon. I have not received my products.
I had placed order on 9th september and the delivery date was 11th september. As per tracking details it is showing delivered at 9pm. But i have not received it.
Blue Dart Express customer support has been notified about the posted complaint.
Sep 11, 2019
Updated by NachiketaS
I way to gift it to my mother. Please resolve it as soon as possible.
Sep 17, 2019
Updated by NachiketaS
Hello
Any updates regay this issue
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    H
    Heramba 1987
    from Along, Arunachal Pradesh
    Sep 10, 2019
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    Not delivered till today as this is an Urgent Documents(Application Form Fees)Courier.Last date was to Received this Document to Delivery Address 31st Aug 2019.For that reason I choose Critical option.But I am Very Upset That till today courier Not Delivered.so I am Going to fill a Case on This.Kindly Reply Me On Urgent.
    +3 photos
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      C
      Citydreams Thrissur
      from Mumbai, Maharashtra
      Sep 10, 2019
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      Address: 1/316b, main road, near post office, Kanimangalam. P. O, Thrissur, Thrissur, Kerala, 680027

      Dear sir/madam,

      As per the company rules avecon health care hariyana send to aarvees diagnostics thrissur a medical product. The company clear mention advance paid 10000/- and balance amount cheque on delivery the courier fellow have no idea they asked d d. They medical product is very urgent pls deliver urgent. Way bill no
      [protected]

      It's very shame bluedart warehouse have no phone number in thrissur
      Blue Dart Express customer support has been notified about the posted complaint.
      I did not get any call from any delivery person, But it says shipment delivered. I was actually at office, but my sister was at home.

      No delivery person has come near home to deliver.

      It had the very important document,

      medical product not deliver without proper common sen - Comment #3534607 - Image #0
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        N
        Naresh Kota
        from Hyderabad, Telangana
        Sep 10, 2019
        Resolved
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        Hi sir/madam,

        This is naresh kota, awb# [protected], i was supposed to receive my courier today, while i did not receive it, i see a wrong claim that "consignee's address is unlocatable/landmark needed".

        I have given the address has

        Naresh kota

        1-98/45, amar sai mens pg, behind hitech theatre, madhapur, hyderabad-500081

        Ph no. [protected]

        What more landmarks and specifications does your courier boys need? No body called me to know where the place is, if they were confused. No body tried to even speak from your end before saying unlocatable.

        Hitech theatre in madhapur is a popular landmark and it is in the opposite lane of durgam cheruvu metro station. Can your courier boy not just ask around, where is hitech theatre or search on google maps? Can he not find the place with minimal effort of at least calling me?
        Sep 14, 2019
        Complaint marked as Resolved 
        Got the courier service to address my issue quickly and got prompt reply
        Blue Dart Express customer support has been notified about the posted complaint.
        Dear team i am not available in specified address so please deliver it to my office address. Gland pharma limited near gandimaisamma x roads quthbullapur mandal medchal distrect 500043
        Sir,
        I dont get my order yet duevto some issue. That currier is imp. For me
        Please reschedule my order.
        My order no.is [protected]

        Thank you
        Product is totally different in design .
        watch are very bad quality
        so i was return the product and i want refund my money
        randeep patil's reply, Aug 30, 2019
        product by totally different in design the watch by very bad so i was return to thos product i want refund my money
        Dear sir, ICICI bank send to my check book before one month and i didnt receive till now.
        I am checking status through this website
        Akash8899's reply, Aug 29, 2019
        I am checking my status from this website https://www.bdtracking.in/
        Dear sir, I got a product from your Tripura North Tripura Blue Dart Courier service centre in Dharmanagar. But they did not give me my product at my address.
        Will I go to the police station and make a case (FIR) in their name, or will you take action emediatly?
        #[protected] Blue Dart Express — customer complaint: wrong claim by delivery boy.

        Hi,

        This is santhosh, i was supposed to receive my courier today, while i did not receive it, i see a wrong claim that "consignee's address is unlocatable/landmark needed".

        I have given the address has

        Santhosh kumar

        15, arul jothi nagar, TMS nagar north, near raghavendhra school Tirupur-641607
        Ph no. [protected]

        What more landmarks and specifications does your courier boys need? In a last 4days No body called me to know where the place is, if they were confused. But tracking status was shown as out for delivery. No body tried to even speak from your end before saying unlocatable.

        Raghavendhra school is a popular landmark. Can your courier boy not just ask around, where is raghavendhra school or search on google maps? Can he not find the place with minimal effort of at least calling me?

        Courier traveled Mumbai to Tirupur Just one day. But Tirupur to deliver address traveled by 5 days??? Wow awesome What a achievement super working staff..

        customer complaint: wrong claim by delivery boy - awb# 69309357154 - Comment #3534212 - Image #0
        customer complaint: wrong claim by delivery boy - awb# 69309357154 - Comment #3534212 - Image #1
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          A
          Areeb Hasan Farooqui
          from Saharanpur, Uttar Pradesh
          Sep 9, 2019
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          Address: 13/186 MOHALLA SHAHVILAYAT NAKHASA BAZAR SAHARANPUR, Saharanpur, Uttar Pradesh, 247001

          Actually sir mei ne watch order ki thi 2499 rs ki mjhko deleivered bhi hogayi vo pr vo duplicate hai jaisi us m dikha rakhi thi waisi nahi h or jaha se li h mei ne watch vo phone switch kar rkha hai unhone or Instagram pr msg seen kar kar reaply nahi kar rahe or block krdete hain pls help kar kar mjhe paise refund krwiaye or product return bhi krwaiye
          +1 photos
          Blue Dart Express customer support has been notified about the posted complaint.
          Sep 09, 2019
          Updated by Areeb Hasan Farooqui
          Sir pls help me
          Sir my product Apple watch is duplicate please return my product. Please help me. I need
          Please tell me how to return my product.
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            N
            nik9828
            from Lalgudi, Tamil Nadu
            Sep 9, 2019
            Resolved
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            Resolved

            Address: No:4/129, Abirami Complex, Near Manjathidal Paalam, Thanjavur Rd, Cholan Nagar, North Kattur, Tiruchirappalli, Tamil Nadu 620019, 620019

            Blue dart express was supposed to deliver my Digit Magazine Sept 2019 issue published by 9.9Group on 9 September 2019.I am currently living at the address given to the publisher.The publisher dispatched my Magazine but after reaching Thiruverumbur, Tamil Nadu, Blue dart office, it didn't succeeded in delivering to my address instead of it, when I tracked my Bluedart Waybill No [protected] it showed the status of my shipment as "The consignee has shifted from the given address".
            I am living at that address and how can it tell that I have shifted from my address.
            I am a student as well as hosteler in India's best NIT TIRUCHIRAPALLI and how can a company doesn't recognise this prominent institute and displayed such disgusting status of my shipment.
            +1 photos
            Sep 10, 2019
            Complaint marked as Resolved 
            Next day it delivered to my address.
            Blue Dart Express customer support has been notified about the posted complaint.
            Sep 09, 2019
            Updated by nik9828
            I am living at the given address but Blue dart express tracking still shows I am shifted from the given address.
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              V
              vickul taneja
              from Chennai, Tamil Nadu
              Sep 9, 2019
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              Address: G59, Sector 39, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

              I am waiting for my courier Way Bill Number [protected]
              Shipment status says: Need Department Name/Extention Number

              I have not received any call from Courier and neither I am able to connect
              customer care service.

              Can You Please call me at [protected] for sorting this issue. Please let me know if you need any information.
              Blue Dart Express customer support has been notified about the posted complaint.
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                S
                Saikumar Earla
                from Hyderabad, Telangana
                Sep 9, 2019
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                Address: H. No.4-5 Madhapuram[v] Thurkapally[M] YADADRI-BHONAGIRI, Nalgonda, Andhra Pradesh, 2953210472301

                Size : L
                Product is totally different designs and colors. Shirts are very bad and quality. So I was return the product and I want refund my money.
                Product Name : Fashionable simple wear tailored fit solid casual 3 shirt.
                I have choose one colur but received another one...
                Ref No: [protected]
                Cour : Blue dart- Dart plus
                Date : 05/09/2019
                Received Date : 09/09/2019
                +1 videos
                Blue Dart Express customer support has been notified about the posted complaint.
                Sep 09, 2019
                Updated by Saikumar Earla
                Size : M
                Product is totally different designs and colors. Shirts are very bad and quality. So I was return the product and I want refund my money.
                Product Name : Fashionable simple wear tailored fit solid casual 3 shirt.
                I have choose one colur but received another one...
                Ref No: [protected]
                Cour : Blue dart- Dart plus
                Date : 05/09/19
                Received Date : 09/09/2019
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                  S
                  sambitg
                  from Kolkata, West Bengal
                  Sep 8, 2019
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                  Address: BLUE DART EXPRESS LTD BENGAL INTELLIGENT PARK, BUILDING ALPHA, 1ST FLOOR, BLOCK-EP & GP, SECTOR-V, SALT LAKE ELECTRONICS COMPLEX. KOLKATA-700091, 700096
                  Website: www.bluedart.com/web/guest/trackdartresult

                  Bluedart courier failed to deliver my package which came from delhi 2 days ago
                  Status-entry is restricted prohibited area package cant be delivered 7 sept 2019 time-22:28
                  Received no calls, sms, emails from any delivery person, i need this issue to be resolved immediately.
                  +1 photos
                  Hi,

                  I have not received my parcel yet which had waybill number as a [protected]. Also, it was showing the status as transit and expected delivery date as 3-sep. Please assist.

                  Thanks.
                  SELVARAJ

                  courier failed to deliver - Comment #3530466 - Image #0
                  12345678901's reply, Sep 8, 2019
                  Waybill No
                  36655747424

                  Status
                  No Such Consignee At The Given Address

                  Expected Date of Delivery 03 Sep 2019
                  Shipped
                  In Transit
                  Delivered
                  Shipment Details
                  Status and Scan
                  View Map
                  Waybill No 36655747424
                  Pickup Date 31 Aug 2019
                  From Gurgaon
                  To Bangalore
                  Status No Such Consignee At The Given Address
                  Expected Date of Delivery 03 Sep 2019
                  Reference No 22972565059
                  Bill Status Milestone Completed
                  I was sent an important courier through Blue Dart
                  Waybill No : [protected]
                  Reference No : DC[protected]
                  I am shocked to see that the delivery
                  Status is being wrongly reported by blue dart as "No such consignee at given address. "
                  I am available 24 hours at my address.
                  Hlo blue dart last year i have given the ielts exam and they send my trf from blue dirt i didnt get it they are saying contact blue dart yo get your certificate plz provide it to me its very important for me [protected]its my number call me i don't have your contact number and your number is not working plz help me
                  My order number is [protected] and though I was available all throughout this day and was out for delivery, the blue dart courier never contacted me Then, when I looked at my order status, it says that the consignee was not available. IAM shocked at their callous attitude and lack of concern for the customer.Kindly look into this matter and make this a customer friendly organization.Iam from Madurai, Tamil Nadu.My email address is; [protected]@gmail.com.
                  எனது வேபில் எண் [protected] இன்றுவரை கிடைக்கவில்லை அது எங்கே இருக்கிறது என்பதை கண்டறிந்து உடனே கிடைக்கச் செய்ய வேண்டும் ...
                  எனது கைபேசி பார்சல் ஒன்று Snapdeal நிறுவனம் மூலம்... bluedart ல் ( வேபில் எண் [protected] ) அனுப்பி வைக்கப் பட்டு இன்று வரை என் கைக்குக் கிடைக்கவில்லை ( 02 /01/2020 அனுப்பி வைக்கப் பட்டதாக வரைபடம் கூறுகிறது ...இன்றோ தேதி 21/01/2020 ) இதனைக் கண்டறிந்து கிடைக்கச் செய்யும் படி வேண்டி விரும்பி கேட்டுக்கொள்கிறேன் ...
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                    A
                    Anish Ahemad M Ansari
                    from Mumbai, Maharashtra
                    Sep 8, 2019
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                    Address: Happa Industrial Area, Jamnagar., Jamnagar, Gujarat, 361008

                    Dear sir,
                    I had booked a product from amazon on 1 september and it was delivered to the near blur dart office within my city on 3rd september. On 5th september it showed my order was out of delivery but i didn't got any call or information related to that and they even mentioned that "customer moved" excuses as per below provided screenshot of each and every track. On 7th september i called the blue dart office, jamnagar to check what is going on with my product. The guy picks up the call and says that we have your order with us but the delivery was not able to take place die to some address update issue... Like really is this the way u answer and after that the guy said that they will charge 3-rupees. When i asked what was the real matter they didn't answered properly and said i[censored] want your product then pay us the chargea for address update or else keep on waiting and ended the call. I am really disappointed with the services provided by blue dart if this keeps on going i will quit blue dart # forever. I want my # product as soon as possible. I have been waiting for it since last 6 days for no reason. I have paid already 70 rupees for delivery now i am not gonna pay any single penny. I want my problem solved within 1 day of time. # your policy and i want action taken on the blue dart office employees.
                    +3 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Company give me fool reason for delay order...my order not give... expect date is gone...my order not give... delivery boy try cheat me..

                    related to delay in delivery due to mishandling by blue dart office - Comment #3530425 - Image #0
                    I ordered the watch and received something else. I received a fake watch of brand Tomo and I need to get an immediate refund
                    Order number-664
                    Ref:535353
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                      P
                      Pradip Kumar Pk
                      from Solim, Goa
                      Sep 7, 2019
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                      Address: taleigaon panaji goa, 403002

                      Pfb fake update about awb

                      There is updated that consignee is not available this is wrong and fake update by your courier guy. I was at home only he has called me and told directly over the that he dont know address come to office and collect the parcel. If your guys are not know about such famous and well located addresses that means they are not capable for that job why you peoples have kept them. So i told him that your problem i have paid a courier charges to you, you need to deliver to my place he told me aapko courier chahiye to aao nahi to wapas bhejta hu n all was talking rudely. Hence this update is wrong that consignee was not available i was home only. I want my courier within 2 days at my place i will not come to ur place. Otherwise i will lodge an complaint against you in consumer court.
                      +1 photos
                      Blue Dart Express customer support has been notified about the posted complaint.
                      My Name Taranveer Chaudhary Today i have a text sms when i check online courier status then My product out of delivery
                      So please contact me earlier
                      [protected]

                      My waybill no [protected]

                      wrong updation and rude peoples - Comment #3530557 - Image #0
                      The Bank cheque book courier was delivered to some unknown person in my appartment.Without my signature he delivered cheque book.I e recieve the cheque book and debit card, i want the delivery boy to call to my number and deliver the cheque book with my signature.
                      [protected]
                      Courier boy number [protected]

                      Blue dart vide [protected]
                      Mis behaved I have call recording
                      I against police complain and company against
                      Dear sir, ICICI bank send to my check book before one month and i didnt receive till now.
                      I am checking status through this website https://www.bdtracking.in/
                      I havent receved my consignment. pod number is [protected]. When I entered the number in tracking it shows that someone named George received the product on 7th of August. Yet I didn't received it
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                        D
                        Dilip5842
                        from Mumbai, Maharashtra
                        Sep 6, 2019
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                        Address: Gunjur palya gunjur post varthur hobli, 560087
                        Website: BLUEDART

                        My shipment status is showing that courior delivered
                        But i have not been recived any courior
                        Recipents name is vinay
                        I dont know such kind of person
                        Its an bank confidentional courior
                        Delivery boy havent cantacted my number also
                        I am trying to camplaint costumer care but no response from there
                        Hthis is a worst service from bluedart delivery boy
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Jan 04, 2020
                        Updated by Dilip5842
                        Cleared
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                          Dikshant Patel
                          from Ahmedabad, Gujarat
                          Sep 6, 2019
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                          I have done call 5 time on your customer care number. Every assistant told wait today is definitely done ur delivery. I have some work than after i m at home hole day. But now your assistant told today is not possible because landmark is not available. This not far.. I m at dmart that time your delivery boy is not der.. What about my parcel. Plz sir or madam u have to take action about this i m safring hall day.. I take a leave on my job.. And than after i can't get parcel so plz do some thing and give me a call back.. Or arrange a call back from delivery executive
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            jasvirkaur78
                            from Bengaluru, Karnataka
                            Sep 6, 2019
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                            Address: C 415, Parimala Riviera Apartment, Whitefield main road, 560066

                            Dear sir or madam,

                            Bluedart whitefield staff has misplaced my courier (It has my academic certificate) on 29th august 2019. My awb number is : [protected] and name: jasvir kaur. Bluedart delivery person has updated the shipment status as delivered to jasvir at 4:20pm on 29th august. When i tracked the status, i immediately called bluedart whitefield and lodged a complaint. Then they said we have handed over your courier to security guard. However my society security person are saying they have not received anything on my name on 29th august 2019. Moreover bluedart staff have not taken any action my complaint as well.

                            I request you to resolve my issue as early as possible because its my academic certificate and your team has misplaced it. They should call or message me before delivering my courier to anyone.

                            I hope you will take strict action against that delivery person who misplaced it and tell him to find it out immediately.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            I had request for my card from axis bank it was supposed to deliver on 30 august 2019. But no body called us from Blue dart and i havr called to the customer care, they said they will deliver the product on monday but till today i didnt receive my product. This is not at all a good service for customer, pleasr look into our problem

                            I am complaining about my lost package - Comment #3528903 - Image #0
                            Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest.
                            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                              Surz
                              Sep 6, 2019
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                              Address: Varanasi, Uttar Pradesh, 221001

                              Hi,
                              This is highly frustrating. I have been waiting for my courier which is always delivered by bluedart and for the 4th time i am getting message that is is not delivered due to incomplete address. I have been receiving couriers from other companies but blue dart doesn't seem to care about their customers and just give an excuse that it is not delivered. It is an urgent courier but due to carelessness and irresponsible blue dart employees i am suffering. I have written to them 5 times, there is no response. The phone number is never reachable. It is highly unprofessional. My awb no. Is [protected]. Please look into it urgently and help it get delivered. I dont want it to return to origin and then start all process again.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                venky112
                                Sep 5, 2019
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                                very bad service by bluedart bachupally

                                Address: Hyderabad, Andhra Pradesh

                                I am supposed to receive my shipment on Aug 23rd and I verified the status on bluedart website and it says Out for Delivery. I am at my home waiting for receiving my shipment and they dint showed up till night. Later I checked the status and it says Premises closed. Again the next day the status showed as Shipment out for delivery and we are at home only but we dint receive it. In the evening the status showed as Premises closed. The next...
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                                Pradeep saini smart
                                from Noida, Uttar Pradesh
                                Sep 5, 2019
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                                Address: Smart phone store near baba mobile moh chhasiayawara sikandrabad, Bulandshahr, Uttar Pradesh, 203205

                                I have not receive my pan card. Pichle 30 din me kitni bar mene order track kiya pr mujhe dikhaya ki sikandrabad me 27/09/19 ko aa gya h ff bhi delivery date 01/09/19 dikha rha h tha mene wait kiya pr aaj 1/09/19 ko bhi 4 din extra ho gye mujhe pan card ki wajah se already bhut lose ho chuka h so plz help me...mere pass na koi banda aya or na hi koi call jaldi jldi mera pan card mujhe delivered kra do, .…..🙏🙏🙏🙏

                                Data updated for PAN GDIPS2012D. Card sent by BLUE DART AWB [protected]. Expected del dt. 01/09/19.
                                +1 photos
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  soumuya
                                  from Mumbai, Maharashtra
                                  Sep 4, 2019
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                                  Address: Kolkata, 700084
                                  Website: www.hp.com

                                  My name samir kumar halder
                                  My waybill no is [protected]
                                  My order number is[protected]
                                  Order date-28.08.2019
                                  Expected delivery date-02.09.2019
                                  Product is hp all-in-one 20 c434il desktop
                                  Order reason: it takes too much time and i changed mind not to take this item. I chose the above mentioned model and ordered the same through online, but after ordered that, i saw that the product does not fulfill my requirements. So i want to cancel my ordered item at any cost, besides the tentative date of arrival is 02.09.19 but since today no such informative call has been arrived yet. So please cancel my ordered item and by contacting with the sender please make arrangements to refund my money. I want to cancel my ordered item.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    N
                                    Nisha bhatgaonkar
                                    from Mumbai, Maharashtra
                                    Sep 4, 2019
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                                    His is drawn to your attention to the unsatisfactory pick up service from your company. We had scheduled a pick up from bangalore to pune on 23rd aug 2019, friday, token number was # 32277.

                                    We were requested to pick our parcel on the same day at 4 pm. As we had an exhibition and closure time was around 4.30 pm. We also had a flight in the evening for the same day. We had taken many follow up from 4 pm. We also got one call from pick up boy that he will reach us within 10 to 15 minutes. We called him many times, but he didn't receive our call. We were taking many follow up from customer care too, but from their side, we had not been getting any updates for exact pick-up time. Around 5 pm we got another call from the same courier boy he said he was not able to collect our parcel and another boy will call you to pick your parcel. He shared that person contact number. Again the same thing happens to us that he was not received our call. After many calls, around 6.30 pm he again shared a third person number to contact for our pick up. We contacted that person too. He was updating us that he needs more 45 mins. To reach a pickup point. Due to this 3 hrs delay, we were cancelled your pick up service.

                                    In this follow-up and calls, we were wasted our 3 hrs time. During this period we had not received a single update from your side regarding the delayed in pick up time. This is very unprofessional as we put our trust in you. We hope you will respect the time frame of your customers.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      SumanthUrs
                                      from Bengaluru, Karnataka
                                      Sep 4, 2019
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                                      Hello,

                                      Worst service from blue dart express
                                      Undelivered passport to the specified address

                                      Blue dart received shipment on 22 august and i am not aware of waybill number

                                      Blue dart tried delivering shipment from 7 days, but they couldn't able to find the address

                                      No one contacted me in 7 days and now they have returned back to origin address

                                      Blue dart ramamurthy nagar is the worst service
                                      Please help me to get my passport as early as possible

                                      Thank you
                                      Blue Dart Express customer support has been notified about the posted complaint.
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