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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Blue Dart Express reviews & complaints page 157

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D
Dikshant Patel
from Ahmedabad, Gujarat
Sep 6, 2019
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I have done call 5 time on your customer care number. Every assistant told wait today is definitely done ur delivery. I have some work than after i m at home hole day. But now your assistant told today is not possible because landmark is not available. This not far.. I m at dmart that time your delivery boy is not der.. What about my parcel. Plz sir or madam u have to take action about this i m safring hall day.. I take a leave on my job.. And than after i can't get parcel so plz do some thing and give me a call back.. Or arrange a call back from delivery executive
Blue Dart Express customer support has been notified about the posted complaint.
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    jasvirkaur78
    from Bengaluru, Karnataka
    Sep 6, 2019
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    Address: C 415, Parimala Riviera Apartment, Whitefield main road, 560066

    Dear sir or madam,

    Bluedart whitefield staff has misplaced my courier (It has my academic certificate) on 29th august 2019. My awb number is : [protected] and name: jasvir kaur. Bluedart delivery person has updated the shipment status as delivered to jasvir at 4:20pm on 29th august. When i tracked the status, i immediately called bluedart whitefield and lodged a complaint. Then they said we have handed over your courier to security guard. However my society security person are saying they have not received anything on my name on 29th august 2019. Moreover bluedart staff have not taken any action my complaint as well.

    I request you to resolve my issue as early as possible because its my academic certificate and your team has misplaced it. They should call or message me before delivering my courier to anyone.

    I hope you will take strict action against that delivery person who misplaced it and tell him to find it out immediately.
    Blue Dart Express customer support has been notified about the posted complaint.
    I had request for my card from axis bank it was supposed to deliver on 30 august 2019. But no body called us from Blue dart and i havr called to the customer care, they said they will deliver the product on monday but till today i didnt receive my product. This is not at all a good service for customer, pleasr look into our problem

    I am complaining about my lost package - Comment #3528903 - Image #0
    Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest.
    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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      Surz
      Sep 6, 2019
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      Address: Varanasi, Uttar Pradesh, 221001

      Hi,
      This is highly frustrating. I have been waiting for my courier which is always delivered by bluedart and for the 4th time i am getting message that is is not delivered due to incomplete address. I have been receiving couriers from other companies but blue dart doesn't seem to care about their customers and just give an excuse that it is not delivered. It is an urgent courier but due to carelessness and irresponsible blue dart employees i am suffering. I have written to them 5 times, there is no response. The phone number is never reachable. It is highly unprofessional. My awb no. Is [protected]. Please look into it urgently and help it get delivered. I dont want it to return to origin and then start all process again.
      Blue Dart Express customer support has been notified about the posted complaint.
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        V
        venky112
        Sep 5, 2019
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        very bad service by bluedart bachupally

        Address: Hyderabad, Andhra Pradesh

        I am supposed to receive my shipment on Aug 23rd and I verified the status on bluedart website and it says Out for Delivery. I am at my home waiting for receiving my shipment and they dint showed up till night. Later I checked the status and it says Premises closed. Again the next day the status showed as Shipment out for delivery and we are at home only but we dint receive it. In the evening the status showed as Premises closed. The next...
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        P
        Pradeep saini smart
        from Noida, Uttar Pradesh
        Sep 5, 2019
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        Address: Smart phone store near baba mobile moh chhasiayawara sikandrabad, Bulandshahr, Uttar Pradesh, 203205

        I have not receive my pan card. Pichle 30 din me kitni bar mene order track kiya pr mujhe dikhaya ki sikandrabad me 27/09/19 ko aa gya h ff bhi delivery date 01/09/19 dikha rha h tha mene wait kiya pr aaj 1/09/19 ko bhi 4 din extra ho gye mujhe pan card ki wajah se already bhut lose ho chuka h so plz help me...mere pass na koi banda aya or na hi koi call jaldi jldi mera pan card mujhe delivered kra do, .…..🙏🙏🙏🙏

        Data updated for PAN GDIPS2012D. Card sent by BLUE DART AWB [protected]. Expected del dt. 01/09/19.
        +1 photos
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          S
          soumuya
          from Mumbai, Maharashtra
          Sep 4, 2019
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          Address: Kolkata, 700084
          Website: www.hp.com

          My name samir kumar halder
          My waybill no is [protected]
          My order number is[protected]
          Order date-28.08.2019
          Expected delivery date-02.09.2019
          Product is hp all-in-one 20 c434il desktop
          Order reason: it takes too much time and i changed mind not to take this item. I chose the above mentioned model and ordered the same through online, but after ordered that, i saw that the product does not fulfill my requirements. So i want to cancel my ordered item at any cost, besides the tentative date of arrival is 02.09.19 but since today no such informative call has been arrived yet. So please cancel my ordered item and by contacting with the sender please make arrangements to refund my money. I want to cancel my ordered item.
          Blue Dart Express customer support has been notified about the posted complaint.
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            N
            Nisha bhatgaonkar
            from Mumbai, Maharashtra
            Sep 4, 2019
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            His is drawn to your attention to the unsatisfactory pick up service from your company. We had scheduled a pick up from bangalore to pune on 23rd aug 2019, friday, token number was # 32277.

            We were requested to pick our parcel on the same day at 4 pm. As we had an exhibition and closure time was around 4.30 pm. We also had a flight in the evening for the same day. We had taken many follow up from 4 pm. We also got one call from pick up boy that he will reach us within 10 to 15 minutes. We called him many times, but he didn't receive our call. We were taking many follow up from customer care too, but from their side, we had not been getting any updates for exact pick-up time. Around 5 pm we got another call from the same courier boy he said he was not able to collect our parcel and another boy will call you to pick your parcel. He shared that person contact number. Again the same thing happens to us that he was not received our call. After many calls, around 6.30 pm he again shared a third person number to contact for our pick up. We contacted that person too. He was updating us that he needs more 45 mins. To reach a pickup point. Due to this 3 hrs delay, we were cancelled your pick up service.

            In this follow-up and calls, we were wasted our 3 hrs time. During this period we had not received a single update from your side regarding the delayed in pick up time. This is very unprofessional as we put our trust in you. We hope you will respect the time frame of your customers.
            Blue Dart Express customer support has been notified about the posted complaint.
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              S
              SumanthUrs
              from Bengaluru, Karnataka
              Sep 4, 2019
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              Hello,

              Worst service from blue dart express
              Undelivered passport to the specified address

              Blue dart received shipment on 22 august and i am not aware of waybill number

              Blue dart tried delivering shipment from 7 days, but they couldn't able to find the address

              No one contacted me in 7 days and now they have returned back to origin address

              Blue dart ramamurthy nagar is the worst service
              Please help me to get my passport as early as possible

              Thank you
              Blue Dart Express customer support has been notified about the posted complaint.
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                M
                Mallesh rajappa
                from Bengaluru, Karnataka
                Sep 4, 2019
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                Address: No 42, 1st Floor, BHCS Layout, Near BMTC Bus Depot, Chandralayout, Bangalore -560040 Mobile No: 8884946211, Bangalore, Karnataka

                Reference no: ebz[protected]
                Waybill no [protected]
                Boook date: 01.09.2019
                Recipient : jayamallesh

                We are booked was mi band 3 smart watch but they are sent m3 band so this product will be return and refund of my amount to my account.
                Bank account details below the mention

                Bank account details
                Name: axis bank ltd
                Account no: [protected]
                Ifsc code: utib0003189
                Branch : chandra layout
                Blue Dart Express customer support has been notified about the posted complaint.
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                  A
                  Ankitcsjain
                  from Tezpur, Assam
                  Sep 3, 2019
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                  Address: RGPPL, 2nd Floor, Land Mark Building, Sector-2, Noida, 201301

                  We have submitted five no. of daks addressed to Mumbai on 31st August, 2019 at 1:45 PM at your agency located at B-10, Sector-16, Electronic Nagar, Noida-201301.

                  In order to ensure the urgent delivery of Dak by Monday morning i.e. upto 2nd September, 2019, we was opted your urgent service by paying extra total amount i.e. Rs.4125. The bar code on the service slip is AWB No. [protected], 462, 473, 484, 495 .

                  The agency was committed to delivered the Dak by Monday morning but the status of delivery of all the Dak on Tuesday i.e. 3rd September, 2019 is still pending. In this regard we talked with the agency and they people not respond properly.

                  Further, addressee of the Dak is also mismatched, due to wrongly affixing of Bar Code.

                  We are highly dissatisfied with the service of Blue Dart . Further, Company faced lot of problem because of poor service of Blue Dart. Accordingly, you are requested to take the appropriate action against that agency and also refund the money charge from us by making false promises.
                  +6 photos
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                    A
                    Avnoj Dhillon
                    from Sikar, Rajasthan
                    Sep 3, 2019
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                    Address: Ward no. Near railway station, Sri Ganganagar, Rajasthan, 335062

                    My courier from british council was to come tomorrow but it delivered at wrong place. So i'm requesting to re-send my courier at right place. Delivery man didn't call to me. Please resend my courier of british council as soon as possible.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      Sameergrover
                      from Mumbai, Maharashtra
                      Sep 3, 2019
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                      Address: Bathinda, Punjab, 151001

                      Breakage of a component from the hard disk. It was a very important hard disk of a computer attached to an expensive eye equipment. So we trusted blue dart service to pack it properly and send it from bathinda to delhi. We were shocked to find out that they had packed in an ordinary pack without a bubble wrap and any hard box. It is a case of mistrust and it is unforgiving for professional like blue dart to behave like this. We had to pay for a new hard disk. We want compensation. Please forward this complaint to head office blue dart.
                      We need an answer and our grievance heard.
                      +2 photos
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                        K
                        Ketan Sawant
                        from Mumbai, Maharashtra
                        Sep 3, 2019
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400037

                        Hello,

                        I received call today from blue dart courier boy for delivery for credit card, he said me come to pickup the delivery for antop hill church but i told him this place is not near from me and i am not available home u can deliver the near to home. He told require aadhar card to verify, i said i have at home but he denied to deliver, he ask me your working with allied digital and cut the phone. Also call i back him 2 time to confirm my office address.

                        As as check the courier status, it is showing incorrect address, this very bad service from bluedart, the courier don't have eticates how to talk and other couires are done the delivery near by home.

                        Way bill no: [protected]
                        +1 photos
                        Nov 7, 2020
                        Complaint marked as Resolved 
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          Sumeshkumar Malhotra
                          from Allahabad, Uttar Pradesh
                          Sep 2, 2019
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                          As per my memory mam i have already complaint against blue dart, sorry to say that mam same procedure by bluedart that same address they did not find for which i have complaints a few month ago. Mam is that a solution mam i know u r area possible person then why these blue dart employee take it so light. Ok mam no issue this will b last chance for them i m really gathering full information about all cases which they write address not found and make a big complaint against them
                          My order no. Is [protected]
                          Mob. No.[protected]
                          Harsh electronics
                          Shop no.10
                          Old mc town hall market
                          Near sheetla mata mandir
                          Bahadurgarh
                          Distt jhajjar
                          Pin 124507

                          Plz do needful mam i really y faith on u or i should have to make a step
                          Thanks mam
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Very poor service blue dart your delivery boy is very useless
                          Kuldeepsindhwal's reply, Aug 29, 2019
                          My complaint is against your delivery boy
                          Kuldeepsindhwal's reply, Aug 29, 2019
                          Your delivery boy brought my bank cheque book and he called me at your address i told that the day before i changed the house so do you give me new home but your delivery boy say no and cut my phone and block my number.this is a blue dart service
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                            S
                            Suprakash.mitra
                            Sep 2, 2019
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                            Address: House# 191 (Ground Floor), Sector 51, Gurgaon, Haryana, 122001

                            Confused with Blue Dart service, which is totally different from brand reputation, I'm mailing in expectation to get a solution. I contacted Blue Dart on 31st August 2019 and scheduled a pickup of very urgent document from Kolkata (700075), after getting confirmation of delivery at Gurgaon (122001) on 2nd of September 2019. (Way Bill# [protected]). Today whole day I keep on tracking and calling customer service regarding the delivery, but just like other local low cost service provider, the customer service executive repeated with scripted message of "we will do our best" and "we are informing the team to do it asap" but cant commit any time.

                            I very well know that it would be delivered to me tomorrow or day after or any day in this week, but for this type of indefinite service INR 400/- has been charged for me? I could have gone to any so called local courier services and pay INR 80 to 100 for a third day delivery. My question is whether customers are charged extra for premium committed service or just to transport a document from one place to other, which is done by postal service also?
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              Rajbir Sehrawat
                              from Mumbai, Maharashtra
                              Sep 2, 2019
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                              not delivery on time, very bad behavior of delivery boy.

                              Address: Palwal, Palwal, Haryana

                              My Waybill no. Is [protected]
                              My ref no. 21788746
                              My Delivery address is already mentioned in your postal service.

                              Delivery boy number is [protected]
                              I have a msg from Bluedart
                              (PALWAL Haryana)
                              for delivery today so I Wait for the deliver boy,
                              Approximately 04:30 PM a call me from [protected], when I receive this call then no answering,
                              I Wait for the new call.
                              After...
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                              Soniasahil
                              from New Delhi, Delhi
                              Sep 1, 2019
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                              Address: 905,9th Floor, Pearl business Park, Netaji Subhash place, Pitampura, delhi-34, Near Fun cinema, New Delhi, Delhi, 110034

                              I received the following massage as the premises is open and i received it without having any call for confirmation and delay from the delivery boy. Irresponsible behaviour, kindly look into the matter and arrange the delivery by monday.

                              Your order from nua with blue dart awb# [protected] is undelivered as premise closed. To reschedule, please call please call[protected] from 9am-9pm mon-sat.
                              +1 photos
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                                S
                                Sanket Pande
                                from Delhi, Delhi
                                Sep 1, 2019
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                                Address: Dr. Pande Children's Hospital, Rukhmini Nagar to Kalyan Nagar road,, Kalyan Nagar, Amravati, Maharashtra, 444606

                                My phone was handed over to blue dart on 26/08/19 by the service centre
                                The processing was not done till 30/08/19
                                Previously my waybill no trackment was showing received on 26/08/19
                                After repeated complaints the manipulated the trackment and edited it to shipment received on 30/08/19
                                Even after this the estimated delivery date is 03/09/19
                                I have sent my phone to service centre on 16/08/19
                                According to their commitments it was supposed to me delivered back to me within 8 to 10 days
                                +2 photos
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                                  Swapnil Nawal
                                  from Risod, Maharashtra
                                  Sep 1, 2019
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                                  I have ordered "fashionable simple wear tailored fit solid casual 3 shirt for men".

                                  But i want my refund.

                                  The cloth quality is very very very bad.

                                  One of the shirt has a hole in it.

                                  Come and take it back and return my money.

                                  I want to return this product.

                                  I want my refund.

                                  Very very very bad product.

                                  This product is of very much bad quality. It's colour is very bad and the website who is selling is a fraud.

                                  This website should be banned so that people won't be able to purchase anything from that website and stay away from this kind of fraud.

                                  I have suferred from this problem but i don't want others to be a part of this fraud.

                                  So ban this website and refund all the money which they have taken from the customers.

                                  I want my money back...

                                  I want to return my product...

                                  I want refund...

                                  I have already complainted against this issue but blue dart express has deleted my complaint.

                                  The blue dart express is asking for debit card number for refunding the money.
                                  But i can't give it. It's not safe. And it's not shareable.

                                  I will not share it.

                                  Ask them to refund money by any other way.

                                  I can accept refund by:

                                  1. Bank account details
                                  2. Paytm
                                  3. Phonepe

                                  Nothing other than this

                                  Help me to get my refund asap.
                                  +1 photos
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                                    A
                                    anisha gottimukkala
                                    from Gajuwaka, Andhra Pradesh
                                    Sep 1, 2019
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                                    Address: Visakhapatnam, Andhra Pradesh, 530043

                                    I had to receive a shipment from the british council and i received a message on 31st of august saying the order was delivered. However, i did not receive the order. I hope this issue will be looked into and resolved as soon as possible as the shipment is really important to me.
                                    Tracking the order it says it has been to delivered to some person called anishsh at muvvalavanipalem. I live at visalakshinagar. It was delivered to a wrong adress.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Sep 01, 2019
                                    Updated by anisha gottimukkala
                                    I received the package on September 1st 9:00 pm
                                    My order mismatch shoes price 799

                                    i did not receive my order yet was sent a message that the item was delivered. - Comment #3526158 - Image #0
                                    Bantypataudi's reply, Aug 29, 2019
                                    My order mismatch
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