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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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Blue Dart Express reviews & complaints page 158

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A
Adheenarenjith
from Delhi, Delhi
Sep 19, 2019
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Address: Thiruvananthapuram, Kerala, 695541

My product arrived the destination point on 14.09.2019 but it is now showing it has arrived on 16.09.2019. My order no is 17734 and tracking no [protected]. Nobody from the courier contacted me but everyday i am getting a call to ask me about the product whether i need it or not. Every day i am giving the response i need it. I am getting a message that the agent couldn't find my address. How they can track my address without contacting me. If they contacted me it could have been come to my phone otherwise i will get a missed call alert. So what i have to do to get my product. This is a thing that removes out faith in your courier. I have reached the limit of my patients.
Blue Dart Express customer support has been notified about the posted complaint.
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    H
    Heramba Nath
    from Serchhip, Mizoram
    Sep 19, 2019
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    Address: CO DHAN KALITA,1ST FLOOR,NADI PAAR,AZARA GODHULI BAZAR.MIRZAPUR ROAD, Kamrup Metropolitan, Assam, 781017

    I had couriered an important parcel from your courier service through critical on the date of 26th Aug but it Was not delivered And also you did not confirmed the status of the parcel. After 12 days your delivery personal informed me that it cannot be delivered. Then why you booked my consignment on critical service and also i complained regarding the issue to the Rehabari Blue Dart Office but didn't got any response so i forwarded this complain to NCH. And i need the compensation amount as well as my documents too.
    My NCH complain docket no is 1609820
    Blue Dart Express customer support has been notified about the posted complaint.
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      S
      sanol sankalp
      from Tehri, Uttarakhand
      Sep 17, 2019
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      Address: Kush boys hostel, rajawala road, central hope town, lane infront of icfai university, Dehradun, Uttarakhand, 248011

      I have ordered mi charge cable and i got a msg where it has been mentioned that my delivery is delivered at 1.02 pm. But it was not. Neither i have received a call from deliver boy. When i call the customer care, the lady talks without any manners. God knows to whom it has been delivered. I have talked to my room mates, owner, and also warden about the product, they a said they didnt revieve any package. Plz kindly resolve it as i have done prepayment by debit card
      Blue Dart Express customer support has been notified about the posted complaint.
      I have ordered an anti pigmentation face serum from tjori.com and i have been cheated with the product as there is no serum inside the bottle.rather there is a cream inside it.and i have already ordered the same product 3 times before and there were no issues of this kind earlier.really fed up with this..
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        R
        Rajeev5171
        from Dehra Dun, Uttarakhand
        Sep 17, 2019
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

        Deliver my awb : [protected] on my address
        H. No. 69, rozayakubpur, greater noida west. You always return my all packets with the reason of address not complete. Call me on [protected], [protected] in case you don't find the address. I just need my packet without any excuses.
        Name is Ramalingeswararao Kills. I booked three shirts. But delivered today shirts are completely different products that to cheap products. I would like to return. This is nothing but cheating.
        I have lost numerous packages which were to be delivered by bluedart and returned to source. Their delivery personnel never come to deliver and claim that there wasn’t anyone to receive the package.

        The worst service ever.
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          S
          sirisha k
          from Hyderabad, Telangana
          Sep 17, 2019
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          Address: Rajitha Apartment, Rajeev Nagar, Near Castletown High School, 500045

          [protected] is the id which was given to track the item.

          This is in regarding my axis bank credit card, which has been with blue dart people since past 1month and not been delivered yet. First time they called me, asking about address and i mentioned about my permanent address and asked to deliver it, at that address but they have not done it and after that, they never called me and even asked me about the address but in status they mentioned as going to attempt and delivery the card but till now i have not received my card at all. They have been changing the status at they wish about address but they are not even calling me and finding out nor trying to delivery it.
          I need immediate action on this and make sure that my card will be teaching me within this week.

          Thanks and regards
          Sirisha
          Blue Dart Express customer support has been notified about the posted complaint.
          My order status show [protected] - delay caused beyond control, kindly resolve my issue
          My electronic equipment still not delivered except date 7-9-2019 but not received my reference number :[protected]
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            B
            from Jamshedpur, Jharkhand
            Sep 16, 2019
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            Dear sir
            This is with reference to my way bill number [protected]...
            This consignment has been dispatched from kolkatta on 13th as per the info available on your site... And is supposed to be delivered at bhagalpur...
            My concern is does a reputed international level company like blue dart take so much time to deliver the product... Also no proper status has been mentioned on your site... Two day back i even mailed my concern to your customer service email i’d... But i am sorry to say that i did not get a satisfactory response...
            Even today i went to your local blue dart office in bhagalpur... The person at bhagalpur tried calling various people at the kolkatta and patna office but no one was able to give a responsible answer... They all were clueless about the above consignment...
            The consignment is very important to me and i expected it to get it by today... But i am really really sorry to say that no body had any clue regarding the above consignment number...
            This is really frustrating customer service and is not expected of blue dart courier...
            This shows the spoiling customer service levels at the company’s end and also lack of commitment towards the goods to be delivered...
            Kindly pls look into this matter and resolve this asap... Tomorrow is my wife’s birthday and i was supposed to gift her the consignment... But i feel blue dart has put me down...
            Anticipating a proper satisfactory and quick respite from your end
            Blue Dart Express customer support has been notified about the posted complaint.
            I purchased a product from Flipkart, my order receiving date passed, but not get order on time,

            after that yesterday its order showing out for delivery but until now not get my product.

            Way bill number shows in sms- [protected]
            It's very bad condition I ever seen its Worcester then a footpath what they sell it.the quality is really bad and the colour what I ordered and it is different colour I recieved and costume care is waste they dont answer even if you continues call for 1 hour very bad service I kindly request you to return my money
            We have received the old/ used product.
            My order number is [protected]
            Order date 02.09.2019
            Delivery date 06.09.2019
            Total amount 3999
            Return reason. Not charging mobile
            Not good mobile
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              T
              Thattan
              from Hyderabad, Telangana
              Sep 16, 2019
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              huge delay in delivery of consignment

              Address: Yashoda Hospital , Secunderabad, 500003

              We have a consignment from chennai to hyderabad, wab no: [protected]. The same reached uppal pdu on 14/9/19. Till date the same not reached the destination. The details of the tracking attached for your ready reference. There is no update after 14/9/19.

              Status and scans
              Location details date time *
              Uppal pud centre on hold;space constraint at delvry loc 14 sep 2019 21:00
              Uppal pud centre shipment in transit 14...
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              N
              NaveenV007
              from Bengaluru, Karnataka
              Sep 15, 2019
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              Address: #1, Mallikarjuna Nilaya, mantapa road, near shanimahatma temple, mallasandra, bangalore-57, 560057

              Hi, i'm naveen v
              I ordered for oneplus 7 mobile from blue dart on 11th sept 2019,
              But they have delivered samsung galaxy s10+ that tooo not real one.
              I want to return the product
              I want my money to be refunded
              I[censored] cant come to my address, atleast message me or call me or send an email to [protected]@gmail.com... I myself will visit the nearest blue dart office to return the product
              Date: 11th september 2019
              Awb number - [protected]
              Description - i ordered for oneplus 7 mobile but they have delivered a fake samsung galaxy s10+
              So i want to return the product and want my money to be refunded
              Blue Dart Express customer support has been notified about the posted complaint.
              Waybill - [protected] ...

              without receive any call. receive a message undelivered for address issues.

              Address... ZINFI SOFTWARE SYSTEMS P LTD, ASYST PARK, GN 37/1, SECTOR - V, SALT LAKE, KOLKATA - 700091, NEAR - HDFC BANK

              Please look into this matter and do the needful.

              Thank you
              Anirban Sinha
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                S
                sanupsalve
                from Pune, Maharashtra
                Sep 14, 2019
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                Address: 400703

                My courier is dispatched on 3rd september and the expected delivery was 5th september. But today is 14th sept and then also i haven't received my parcel yet. I had written a mail to the support team but they didn't give any satisfactory response. For one week i am in touch with the support team. He said me that he have escalated the issue but i didn't found any impact after escalations. My awb no is [protected].
                Blue Dart Express customer support has been notified about the posted complaint.
                As I ordered a watch from paytm which has to deliver by bluedart. Is showing status delivered but it is not yet received
                Not a sms or email came saying the courier boy is out for delivery and how come you are saying delivery failed? This is really too much. Blue Dart is satisfying the need of the public. We wait eagerly for our parcel and at the end of the day its Blue dart that fails to deliver.
                Mere card mere addres par nhi aa raha hai or delivery boy bol raha hai ki me addres par nhi hu or unk off par jane par bahut batamiji se bat kar rahe hai or mere card aaj tak mujhe nhi de rahe hai ...plz mere ap se niwedan hai ki mujhe blue dart se koi bhi delivery nhi lena hai
                pankhani's reply, Sep 9, 2019
                apke sewa bahut ki kharb hai or apke pram nagar branch walo ko to bat karne ki tamij tak nhi hai
                ...mujhe bahut jada badtamiji se bat karte hai opr waha par jitne bhi castmar the sab k sab pareshan hai ...plz clos this branch
                pankhani's reply, Sep 9, 2019
                abhi me uske offce par gaya tha..tha to mene pucha koi mere card to bahut hi batmichi se jawab diya ki yaha se nhi milega or fir kehte hai ki tumhre add. galat hai me chahta hu ki iski janch ho ki mera addres galat hai ki apke delivery boy or apka sitaf galat hai ..
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                  R
                  Rubeena Amreen
                  from Hyderabad, Telangana
                  Sep 14, 2019
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                  Hi sir,

                  I am yet to receive my welcome letter from icici bank which was heading to my previous home address. I wanted to change my deliver address to raheja mindspace, ba continuum solutions, maximus 2b building. Please consider this as my serious concern as i tried hardly to get this issue resolved multiple times and ended up with no results from the customer help line numbers. Help me asap and let me know if anything is needed for this to proceed faster.
                  Thanks in advance
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    D
                    Deepnarayan1994
                    Sep 14, 2019
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                    Dear sir the courier boy not deliver the doc at my home and no body called me. Now It says Consignee'S Address Incomplete/Incorrect . I called in to road courier branch but they did not pick up my phone. kindly request you to resend my doc.if any problem call me [protected].
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                      P
                      preethireddy g
                      from Mumbai, Maharashtra
                      Sep 13, 2019
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                      Address: Hyderabad, 50072

                      I am supposed to recive my parcel in the month of may 2019, i got an sms that its been dispatched and out for delivery. I got a call from delivery person regarding address, since he is unable to find location he did not deliverd the product. And after 2days i got an sms that my order was undelivered, contact india support centre for clarification. I tried many times to contact bluedart customer care number.. But the line is always busy. I dropped n no of mails to [protected]@bluedart.com but there is no reply even for mail. And now it is ep 2019 yet i dint received product.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        T
                        Tapas Chandra Baskey
                        from Bengaluru, Karnataka
                        Sep 13, 2019
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                        Address: Bangalore, Karnataka, 560103

                        Hi,

                        I have been waiting for this shipment since long. But, it is not getting delivered. Please help in receiving it. It is very urgent. Kindly help in this regard.

                        Waiting for the waybill no [protected] to be delivered

                        Status shows "prohibited area-entry restricted for". I am not aware what this status is. No one called or messaged me in my mobile. I didn't get any notification. This is not good.

                        Thanks
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          N
                          NachiketaS
                          from Mumbai, Maharashtra
                          Sep 11, 2019
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                          Hello
                          I have placed my order in nykaa. The product was couriered through blue dart. I have not received my products but when i saw the status in tracking details it showed me as delivered. Please resolve it soon. I have not received my products.
                          I had placed order on 9th september and the delivery date was 11th september. As per tracking details it is showing delivered at 9pm. But i have not received it.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Sep 11, 2019
                          Updated by NachiketaS
                          I way to gift it to my mother. Please resolve it as soon as possible.
                          Sep 17, 2019
                          Updated by NachiketaS
                          Hello
                          Any updates regay this issue
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                            H
                            Heramba 1987
                            from Along, Arunachal Pradesh
                            Sep 10, 2019
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                            Not delivered till today as this is an Urgent Documents(Application Form Fees)Courier.Last date was to Received this Document to Delivery Address 31st Aug 2019.For that reason I choose Critical option.But I am Very Upset That till today courier Not Delivered.so I am Going to fill a Case on This.Kindly Reply Me On Urgent.
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                              C
                              Citydreams Thrissur
                              from Mumbai, Maharashtra
                              Sep 10, 2019
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                              Address: 1/316b, main road, near post office, Kanimangalam. P. O, Thrissur, Thrissur, Kerala, 680027

                              Dear sir/madam,

                              As per the company rules avecon health care hariyana send to aarvees diagnostics thrissur a medical product. The company clear mention advance paid 10000/- and balance amount cheque on delivery the courier fellow have no idea they asked d d. They medical product is very urgent pls deliver urgent. Way bill no
                              [protected]

                              It's very shame bluedart warehouse have no phone number in thrissur
                              Blue Dart Express customer support has been notified about the posted complaint.
                              I did not get any call from any delivery person, But it says shipment delivered. I was actually at office, but my sister was at home.

                              No delivery person has come near home to deliver.

                              It had the very important document,
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                                N
                                Naresh Kota
                                from Hyderabad, Telangana
                                Sep 10, 2019
                                Resolved
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                                Resolved

                                Hi sir/madam,

                                This is naresh kota, awb# [protected], i was supposed to receive my courier today, while i did not receive it, i see a wrong claim that "consignee's address is unlocatable/landmark needed".

                                I have given the address has

                                Naresh kota

                                1-98/45, amar sai mens pg, behind hitech theatre, madhapur, hyderabad-500081

                                Ph no. [protected]

                                What more landmarks and specifications does your courier boys need? No body called me to know where the place is, if they were confused. No body tried to even speak from your end before saying unlocatable.

                                Hitech theatre in madhapur is a popular landmark and it is in the opposite lane of durgam cheruvu metro station. Can your courier boy not just ask around, where is hitech theatre or search on google maps? Can he not find the place with minimal effort of at least calling me?
                                Sep 14, 2019
                                Complaint marked as Resolved 
                                Got the courier service to address my issue quickly and got prompt reply
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Dear team i am not available in specified address so please deliver it to my office address. Gland pharma limited near gandimaisamma x roads quthbullapur mandal medchal distrect 500043
                                Sir,
                                I dont get my order yet duevto some issue. That currier is imp. For me
                                Please reschedule my order.
                                My order no.is [protected]

                                Thank you
                                Product is totally different in design .
                                watch are very bad quality
                                so i was return the product and i want refund my money
                                randeep patil's reply, Aug 30, 2019
                                product by totally different in design the watch by very bad so i was return to thos product i want refund my money
                                Dear sir, ICICI bank send to my check book before one month and i didnt receive till now.
                                I am checking status through this website
                                Akash8899's reply, Aug 29, 2019
                                I am checking my status from this website https://www.bdtracking.in/
                                Dear sir, I got a product from your Tripura North Tripura Blue Dart Courier service centre in Dharmanagar. But they did not give me my product at my address.
                                Will I go to the police station and make a case (FIR) in their name, or will you take action emediatly?
                                #[protected] Blue Dart Express — customer complaint: wrong claim by delivery boy.

                                Hi,

                                This is santhosh, i was supposed to receive my courier today, while i did not receive it, i see a wrong claim that "consignee's address is unlocatable/landmark needed".

                                I have given the address has

                                Santhosh kumar

                                15, arul jothi nagar, TMS nagar north, near raghavendhra school Tirupur-641607
                                Ph no. [protected]

                                What more landmarks and specifications does your courier boys need? In a last 4days No body called me to know where the place is, if they were confused. But tracking status was shown as out for delivery. No body tried to even speak from your end before saying unlocatable.

                                Raghavendhra school is a popular landmark. Can your courier boy not just ask around, where is raghavendhra school or search on google maps? Can he not find the place with minimal effort of at least calling me?

                                Courier traveled Mumbai to Tirupur Just one day. But Tirupur to deliver address traveled by 5 days??? Wow awesome What a achievement super working staff..
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                                  A
                                  Areeb Hasan Farooqui
                                  from Saharanpur, Uttar Pradesh
                                  Sep 9, 2019
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                                  Address: 13/186 MOHALLA SHAHVILAYAT NAKHASA BAZAR SAHARANPUR, Saharanpur, Uttar Pradesh, 247001

                                  Actually sir mei ne watch order ki thi 2499 rs ki mjhko deleivered bhi hogayi vo pr vo duplicate hai jaisi us m dikha rakhi thi waisi nahi h or jaha se li h mei ne watch vo phone switch kar rkha hai unhone or Instagram pr msg seen kar kar reaply nahi kar rahe or block krdete hain pls help kar kar mjhe paise refund krwiaye or product return bhi krwaiye
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Sep 09, 2019
                                  Updated by Areeb Hasan Farooqui
                                  Sir pls help me
                                  Sir my product Apple watch is duplicate please return my product. Please help me. I need
                                  Please tell me how to return my product.
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                                    nik9828
                                    from Lalgudi, Tamil Nadu
                                    Sep 9, 2019
                                    Resolved
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                                    Resolved

                                    Address: No:4/129, Abirami Complex, Near Manjathidal Paalam, Thanjavur Rd, Cholan Nagar, North Kattur, Tiruchirappalli, Tamil Nadu 620019, 620019

                                    Blue dart express was supposed to deliver my Digit Magazine Sept 2019 issue published by 9.9Group on 9 September 2019.I am currently living at the address given to the publisher.The publisher dispatched my Magazine but after reaching Thiruverumbur, Tamil Nadu, Blue dart office, it didn't succeeded in delivering to my address instead of it, when I tracked my Bluedart Waybill No [protected] it showed the status of my shipment as "The consignee has shifted from the given address".
                                    I am living at that address and how can it tell that I have shifted from my address.
                                    I am a student as well as hosteler in India's best NIT TIRUCHIRAPALLI and how can a company doesn't recognise this prominent institute and displayed such disgusting status of my shipment.
                                    Sep 10, 2019
                                    Complaint marked as Resolved 
                                    Next day it delivered to my address.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Sep 09, 2019
                                    Updated by nik9828
                                    I am living at the given address but Blue dart express tracking still shows I am shifted from the given address.
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                                      vickul taneja
                                      from Chennai, Tamil Nadu
                                      Sep 9, 2019
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                                      Address: G59, Sector 39, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

                                      I am waiting for my courier Way Bill Number [protected]
                                      Shipment status says: Need Department Name/Extention Number

                                      I have not received any call from Courier and neither I am able to connect
                                      customer care service.

                                      Can You Please call me at [protected] for sorting this issue. Please let me know if you need any information.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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