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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Nov 17, 2025

Complaints 10547

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942

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9605

Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Blue Dart Express reviews & complaints page 159

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I have ordered "fashionable simple wear tailored fit solid casual 3 shirt for men".

But i want my refund.

The cloth quality is very very very bad.

One of the shirt has a hole in it.

Come and take it back and return my money.

I want to return this product.

I want my refund.

Very very very bad product.

This product is of very much bad quality. It's colour is very bad and the website who is selling is a fraud.

This website should be banned so that people won't be able to purchase anything from that website and stay away from this kind of fraud.

I have suferred from this problem but i don't want others to be a part of this fraud.

So ban this website and refund all the money which they have taken from the customers.

I want my money back...

I want to return my product...

I want refund...

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Address: A One nagar, behind Fatehwadi Canal, 380055

Hi, i am leaving in aone nagar, fatehwadi, behind canal, today i received courier from blue dart person but he said that he didn't come to my house he is complaining about the road while everyone comes through that road daily, i was on bed because of highly fever not able to walk and nobody is there to go to take courier everytime he doesn't come to our area my husband goes and receives from him because of the same reason so when they ordered to deliver at house why they are doing these much nuisance. He threatened to my wife that from next time nobody will deliver courier to my house like this blue dart trained to it's delivery boy? I need answered from blue dart company...

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Address: Alwar road kishangarh bass, Central jail ke saamne alwar road Kishangarh bass, 301405

Website: Paytm

Hello sir.
I am put this order from paytm.
The product is not delivered but showing as delivered why? I am waiting for this product 20 days but seen no result.
So finally. I want my money refund immediately right now. Your services is very disgusting and very bad
My waybill number [protected]
My contact number [protected]
Email address [protected]@gmail.com

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Address: STEP Colony, Amirtha Nagar, Hosur, Tamil Nadu 635126, Krishnagiri, Tamil Nadu, 635126

Inspite of my address being in bluedart service area (Pin code 635110) the courier people are denying to deliver product to home. Instead they are asking us to travel approx 12 to 15 km to collect the delivery.
Tracking number: [protected] & [protected].

Also they have wrongly updated it saying that 'no such consignee at given address'. Which is incorrect, the address and names are valid.

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Address: Annanagr, Chennai, Tamil Nadu, 600040

I would like to bring to your kind notice. This occurrence happening in second time which was earlier credit card has not dispatch my address, even though the courier person has not called me before the delivery, simply update the status is change of address (Or) person not available. After tried to reach them i got very poor response the person was used unparliament words.
Please take appropriate action.

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V

Vajinder Aggarwal

from Jalandhar, Punjab

Aug 22, 2019

Our way bill number is [protected] Can not deliver to me so kindly give my parcel

Vajinder Aggarwal's reply, Aug 16, 2019

Please deliver my parcel shortly

S

Sacbbb

from Nakur, Uttar Pradesh

Aug 23, 2019

Hello sir my parcel reached at your kashipur branch 3 days ago but till now I no received my parcel.
Plzz send my parcel at my location on Ramnagar.
My tracking Number is [protected]

Sacbbb's reply, Aug 18, 2019

Plzz help and send my parcel on my location

Sacbbb's reply, Aug 18, 2019

Plzz help and send my parcel on my location

V

vivek karuppasamy

from Noida, Uttar Pradesh

Aug 23, 2019

Waybill No :-[protected]
Pickup Date :-06 Aug 2019
From New Delhi
To Valparai
Status Consignee Not Available
Expected Date of Delivery :-09 Aug 2019
Reference No :[protected]

current address
VIVEK
JINDAL INTELLICOM LTD
NO 28
SHIVAJI MARG, OPP CTC MALL MOTI NAGAR
PIN CODE :-110015

vivek karuppasamy's reply, Aug 16, 2019

please delivery this address
VIVEK
contact no 9540308918
JINDAL INTELLICOM LTD
NO 28
SHIVAJI MARG, OPP CTC MALL MOTI NAGAR
PIN CODE :-110015

vivek karuppasamy's reply, Aug 16, 2019

your employee no one no call my contact no this is bad delivery company. no one not contact my mobile no.

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Address: Pathanamthitta, Kerala

I have ordered few products from an online site, my awb #[protected], which according to them was supposed to be delivered by aug 20, 2019, infact i got a call from bluedart, thiruvalla, on august 19 telling that my product has reached and my location was told to them, told will deliver products by august 20, which they failed to deliver, again i called them on aug 21, told will deliver by aug 21 evening.. But didn't deliver on 21 st also... Even after explaining whole location details to them... All call details are recorded in my phone. Never seen such an irresponsible mode of delivery system.

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Aug 21, 2019

Updated by Nithya Niranjan Received the product on 21.8.[protected]@ 6.36pm

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Address: 781035

I was waiting for delivery since 19.08.2019. My awb number is.. [protected]. No one contacted me. And i definitely stay at my address and was waiting for many days for the package to arrive. There is something wrong with the delivery system. And it is happening a lot at beltola cod. Somewhere something went wrong and i wiah bluedart would resolve the issue because you can see the complaints as proof.

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Address: BHAGIRATHIPURAM, 249124

My order is not delivered from your side to my address so please check my order and why it is not delivered to me and i am very disappointed from your service because i get message from your side that my order will get in 48 hours but i can not get my order in 48 hours. So, sir i am requesting to you please give my order and my order number is [protected]. And please contact my email address ([protected]@gmail.com) and mobile number ([protected]). So i need my order as soon as possible.

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Address: 560045

Waybill no [protected] - this was supposed to be delivered on monday 19th aug but it wasn't delivered until eod. Upon checking the status, it said consignee not available, whereas i neither got a call nor anyone came at my doorstep to deliver the product.
Day 2 - 20th aug, i call the call center at 5.30 pm and they say it will be delivered by 6.30 pm. 6.40 pm i get a call from delivery agent, asks for my address and promises he will be there in 30 mins. Waited until 8.30 pm and he does not arrive. I call him on his cell no at least 10 times and he doesn't answer. When i called call center, they say that the update shows that they have tried to call me and i did not answer the call..
Really??? What a pathetic service by you guys..

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Address: Amritsar, Punjab, 143101

Please refer my way bill no. [protected].
The shipment was supposed to be delivered on 10 aug 19. However due to the casual attitude of the delivery guy and indifferent customer care representative it is still lying there in the office.in spite of so many calls to help the delivery guy in guiding him to the mentioned location he is not coming. So many excuses have been give so far. Like, due to restrictions, due to rain, due to unavoidable reasons etc. He never bothered to call once that he is not able to deliver the said item. Please look into this matter and take action accordingly. Otherwise don't claim to be the best and fastest service provider.

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Address: 400016

I ordered a store fresh canister and a slice blue glass set from borosil vide
Invoice number [protected] dt 19.8.19
Delivery number 1751191
Lr number [protected] dt.19.8.19
I received the order just now. I have already paid the bill but unfortunately from the glass set i have ordered one glass is broken. I have attached photo of it with the complaint. Please resolve the matter at the earliest. I got it just now. Very sad to see such broken delivery. It's beyond expectation from such a company

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Address: Puzzolana machinery fabricators LLp, jeedimetla,d-11, Hyderabad, Hyderabad, Andhra Pradesh, 500055

Dear sir the courier boy has not deliver courier in my home, i didn't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply, if any problem arises please call to this no :[protected] my way bill no. [protected]

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Address: Mumbai City, Maharashtra, 400092

I did order a smart watch but blue dart has handed me a set of 3 fast track watches . I want my money back any how. This is not acceptable! Pls revert me back my details are with u.. send my money back.

I request you to give me my 1500 rs. and take away your order and return it to the seller as this is not what I ordered and i dont even want it . Pls bluedart

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Address: Fazilka, Punjab, 152216

It is to inform that as i had applied to renew my credit card in year 2018 which was dispatched and sent through blue dart (Reference number [protected] / [protected]) by concerned bank but as i discussed with concerned bank about the same they said that above said credit card was delivered by blue dart at concerned address but i have not received any credit card by blue dart.

So kindly look into and solve my problem at the earliest. As this is an important issue and my credit card could be misused by anybody.

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Address: Karnal, Haryana, 132001

Due to some urgency, i had requested icici bank cheque book online on 11.08.19 at my hometown address (Karnal haryana). On tracking the status of service request, it was understood that icici had dispatched the cheque book through bluedart courier (Awb no. [protected]) on 13.08.19 itself from delhi branch and cheque was reached to blue dart office of my home town on 14.08.19.

However despite calling blue dart local office (Mr. Vikash - [protected]), more than 10 times on 16th /17th / 18th & 19th aug, we did not receive the parcel, which has ruined our urgent plans.

We are very much disappointed with the services and response received from blue dart on this matter. I will personally never prefer to go with blue dart again for any of my official or personal work.

Blue Dart Express customer support has been notified about the posted complaint.

Aug 19, 2019

Updated by sunilkumar221 it is also intimated that on Blue Dart it is shown that Consignee not available however this update had come after we had made 3-4 calls to Mr. Vikas from Blue Dart. It is very much sure that no delivery attempt was made, just status was changed on website to avoid any question on their working.

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S

Soham Courier

from Mumbai, Maharashtra

Aug 19, 2019

Hi Team AWB NO-[protected] Not received this document why delivery update pls look into this matter very urgent document.

S

Supriya Malgi

from Bengaluru, Karnataka

Aug 19, 2019

Hi, my axis debit card shipment is done with AWB# [protected]. Kindly update my address. I don't live in Pune. New address: Continental Automotive, Electronic city phase 2. Bangalore 560100.

P

praxx.sh

from Delhi, Delhi

Aug 19, 2019

AWB#: [protected]
Latest Status: Prohibited Area-Entry Restricted For Delivery

I haven't received any call from delivery executive. How come this status is updated in my delivery.

Kindly see and get it delivered ASAP.

Contract me for any communication. +91-[protected].

B

Balanjineyulu Bala

from Bengaluru, Karnataka

Aug 19, 2019

Product which has shown in the web site and which has delivered is too different

S

Smruti Gouda

from Mumbai, Maharashtra

Aug 19, 2019

Showing one cloth ..but delivering bad quality wrong product with different colours..I want to change this..very very bad quality

Smruti Gouda's reply, Aug 9, 2019

I want to change it

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Address: 1515 Jai prakash kunj, GAIL GAON, Dibiyapur, Auraiya, Auraiya, Uttar Pradesh, 206244

I have purchased a saree which was of cream/skin color as shown on the website. I chose the cod option so that i before making payment i can the check thee product. The delivery boy conveyed me you cannot check the product, you have to make the payment. He contacted his supervisor who claimed to have an experience of 10 years in amazon and conveyed the same thing whereas the t&cs states that before making payment through cod we can check the product whether we want to keep or not.

Blue Dart Express customer support has been notified about the posted complaint.

Aug 19, 2019

Updated by Neeraj_Kaushik now they aren't reachable and reply from the official website. This site services were too the part of fake product delivery. This is worst services i have ever seen and not at all worthy of recommending to others. A product if sent via blue dart should be cancelled even before reaching. The worst services i have ever experienced in any format.

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P

Pawan Rastogi

from Kolkata, West Bengal

Aug 19, 2019

Hi,
I have booked my consignment on dated 07/08/2019 and inform me expected date of deliver will be 10/08/2019 but till date my consignment is not yet deliver. Please mention the reason and in future how i trust on your commitment about the deliver of consignment.

Mention herewith the consignment for your references.

[protected]

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I had ordered one book from evince pub publisher on 8th august.they sent it via bluedart courier sevice.today its 18th ...still i hve no information of my book where its gone...they hvent delivered my courier yet.. the tracking no. is [protected]..when i called them they gave me false hope about the delivery..they told me dat ur book will deliver tomorrow..when tommorow i called the m the started giving me false hopes..they also told me that my address is not suffiecient while i have given my full address and even my contact no. is also given...pllzzzz take some steps against this bluedart so dat i and consumers will not have to suffer from this.thanking you

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Address: 10/N, Block A, Uttar Raypur, New Alipore, Kolkata, West Bengal, 700053

My way bill no is [protected] and as per the tracking details the parcel has been delivered to a person called shekhar on 14/08/19 at 3:06pm. I have no idea who this person is, cause i haven't received my parcel yet. The parcel contained my axis bank cheque book. It is really important to me please help me out.
Regards
Bharat keswani
M: [protected]

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H

Harisha km

from Delhi, Delhi

Aug 19, 2019

I want to change it it's a bad product

parcel delivered to a wrong person - Comment #3513570 - Image #0

Axis Bank Customer Care

from Pune, Maharashtra

Aug 19, 2019

Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

U

UDAIYAPPAN G

from Mumbai, Maharashtra

Aug 19, 2019

Hi,

For the refernce no : [protected] i was updated to your delivery excutive for courier returnable to concern sender, but still they are holding in respective area afte[censored]pdating my concern holding more than 7days

whats the service for issue

R

Raj Jetpuriya

from Delhi, Delhi

Aug 19, 2019

My courier is no deliver to my address my courier is dispatched[protected] which
ref. No. Is[protected] want to get my courier immediately so please my courier give to my address or contact me [protected] give me solution how i get my courier as soon as possible

Regards

Ravi

My courier ref. No. Is
[protected]

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Address: Panache, Kolkata, West Bengal, 700102

Today was my delivery date, so i waited for the whole day, but no bluedart executive deliver my product to my residence then i visit their website there i found "prohibited area, delivery resticted" how is this possible? As any kind of shipment like amazon, flipkart they deliver my product why bluedary is execptional, i talk towards my guard they told me that no bluedart executive visits towards my residence, i told to their executive o call it's a urgent parcel, i need immedietly, but still they frauding us.. Very cheap courier service i ever seen, now i talk to the consumer forum fr my delivery regards.. Deliver it tomorrow.

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S

Sunil Bungri

from Allahabad, Uttar Pradesh

Aug 19, 2019

My package is not receive me please delivered my package urgently

P

pkash4

from Vadodara, Gujarat

Aug 19, 2019

Consignment booked more than 10 days back within India is still not delivered.
What I am receiving is only sweet words and hollow promises

D

dineshmurugan

from Chennai, Tamil Nadu

Aug 19, 2019

I accidentally ordered 2 times
i just need only one. so please cancel one of them.the blue dart product delivery number is [[protected]].please cancel this order sir/madam.i have the same product on the way.

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Address: KOTA, RAJASTHAN

Myself nitika singh my waybill no. [protected] resides in kota, rajasthan. My courier supposed to be delivered today but neither any call came to me nor the message. I tried to contact bluedart in both offices in kota but both did not receive the call even after several calls. Their numbers are[protected] &[protected]. Now online status showing is delivery attempted. I want to know how they deal to customer in this way. My contact no is [protected].
Please revert soon
Thanks

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