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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Blue Dart Express reviews & complaints page 160

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R
Reshma Arun
from Mumbai, Maharashtra
Aug 17, 2019
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Address: MEDAYIL VEEDU, KAVALOTTUKONAM, 695573

My courier is expected to deliver 13th august 2019. But when i called them they told my ph is switched off so they can't deliver ok let it be but i know that my ph is not switched off. Again i called they are telling tomorrow i heard many tomorrow today 17 th august 2019 not delivered. I feel to much angry towards this blue dart this not first time they are repeating regularly. Once again i called customer care executive she is telling because of floods. What floods in trivandrum and my courier reached 13th aug today 17th here not even causing any heavy rain they are telling what a rubbish. How dare she can tell lie what they taught i am i fool when they say flood i believe.
Blue Dart Express customer support has been notified about the posted complaint.
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    ShashankAN
    from Noida, Uttar Pradesh
    Aug 17, 2019
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    Address: Flat no. 011, 4G Royal Residencies, Sarfabad, Sector-73, Noida-201301 (Landmark-A Square Mall), Gautam Buddh Nagar, Uttar Pradesh, 201301

    Two of my shipments with awb#[protected] and awb#[protected] were supposed to deliver yesterday (16th of august'19) but none of the product has been delivered to me yet. After calling your executive on[protected] yesterday i got that the product will be delivered today (17th august'19) but again when i called one of the blue dart customer service executive to check on my shipment status, he said it would now be delivered on monday (19th august'19)
    Is this the kind of service you are providing to your customers?
    I am loosing my trust on blue dart now.
    Really appreciate if my application should be taken under priority and resolved on a sooner basis.
    Thanks,
    Shashank
    Blue Dart Express customer support has been notified about the posted complaint.
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      pronilh
      from Noida, Uttar Pradesh
      Aug 17, 2019
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      Resolved

      Address: 52/ Nalta Mahajati Road, Dum Dum Cantonment, Karnafuli Apartment, Ground Floor, Kolkata - 700028, Kolkata, West Bengal, 700028

      Waybill no : [protected]
      Reference no :[protected]

      I ordered a product from inkmonk.com which was supposed to be delivered by bluedart yesterday.

      They texted me the phone number of the courier man that morning.

      However it was not delivered neither i receiveda single call from their side.

      The tracking detail shows prohibited area - entry restricted.

      However i live in the centre of kolkata and i use the same address for all my online purchases and never happened to be any issue for other courier services.

      When i called the courier boy he didn't pick up. Then from yesterday night it says switched off.

      The customer care number can't be reached.

      I order i have placed is prepaid and non-refundable. If they could not deliver it i will loose my money. Please look into this matter soon as possible.
      +1 photos
      Aug 17, 2019
      Complaint marked as Resolved 
      When I couldn't get them on phone call, I contacted Blue Dart on email. I also contacted the inkmonk.com on this matter. I included all thr details and also mentioned that I have lodged a complainton consumer forum. I also went to one of their shipment hub to get details on the transit. Blue dart replied to my email saying they have forwarded the case to management and also inkmonk.com contacted with Blue dart from their side. After all these procedures I finally received the package at the end of the day. The delivery boy said he couldn't come the other day because of the rain. I completely understandhis situation but I wonder why didn't anyone contacted on this matter. Also I am extremely disappointed on their contact procedures because almost all the phone numbers I could find over the internet was either dead or didn't pick up.
      Blue Dart Express customer support has been notified about the posted complaint.
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        S
        sanjip
        from Kolkata, West Bengal
        Aug 17, 2019
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        Address: BE264 Salt Lake City, Kolkata, West Bengal, 700064

        Blue dart reference number ev[protected] / way bill number [protected] dated 14.08.2019.

        On 15.08.2019, blue dart informed me by sms that my sbi card will be delivered to me on and after 16.08.2019 and they also advised me to track the consignment at http://q4w75.app.goo.gl/aZp3VN. i checked the status at the said website and found that it will be delivered to me on 16.08.2019.
        On 16.08.2019, after not hearing from the said courier company throughout the day, i checked again at http://q4w75.app.goo.gl/aZp3VN and found the following status:
        "no such consignee at the given address"
        It seems i do not stay, live and reside at the address that i have given to state bank of india.
        I apprehend that the card that was issued in my name might be misused illegally by miscreants.
        I request you to kindly take necessary action/s in this regard so that i am not affected financially without my knowledge.
        Blue Dart Express customer support has been notified about the posted complaint.
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          K
          Kaustab Kar
          from Kolkata, West Bengal
          Aug 16, 2019
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          Address: 132A/1Q, Raja Rajendra Lal Mitra Road, Jelepara, Beleghata, Kolkata, West Bengal, 700085

          Hdfc bank send their credit card by blue dart... At 10.30 am the satus showing it out for delivery but after 5 pm it showing location or lanmark unspecified whereas i already specified proper address with landmark... I didnt ever recevie a call from their delivery boy or from their office... Worst ever service. Pleas solve it as soon as possible.

          Name - kaustab kar
          Contact no. - [protected]
          +1 photos
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            S
            samudranil1999
            from Kolkata, West Bengal
            Aug 16, 2019
            Nov 21, 2024
            This thread was updated on Nov 21, 2024
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            delay caused beyond control, why

            Address: Kolkata, West Bengal, 700102

            16th august was my delivery date, and bluedart show me the track details thats my product is out fr delivery, i wait whole day and last they didn't deliver my product, no phone call and when i check through their website it just show me, "delayed caused beyond control ", very bad service by bluedart .....
            +1 photos
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            M
            Mambz
            from Kolkata, West Bengal
            Aug 16, 2019
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            Address: 131/1 K N Sen Road VIP Plaza Flat#205, Kolkata, West Bengal, 700042

            By profession i am a retired professor from presidency university, kolkata. I was very confident about the service of blue dart as i found it to be most authentic courier on several occasions during my service period. But this time the story is different. The consignment was a rakhi gift sent by my daughter to my son who resides at kochi. The waybill no. Is [protected]. Booked from kolkata airport cargo counter of blue dart on 13.08.2019 morning weighing about 4 kg, costing rs 1800. I was told by the concerned person that it will reach destination by 14 th evening. Today is 16 th night and even now the status showing "on transit" and "delay caused beyond control". What does it mean? After paying so much, shouldnot we deserve to be served properly? I demand immediate steps to be taken by the authority for such negligent action.
            Blue Dart Express customer support has been notified about the posted complaint.
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              W
              from Agra, Uttar Pradesh
              Aug 16, 2019
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              Address: Khasra no 546 saharanpur road opp ITI niranjanpur dehradun pin code 248001 uttarakhand, Dehradun, Uttarakhand, 248005

              My is paytm payment Bank ATM debit card order please date 04AUG19 and order delivery date is 10AUG19 but order is not delivered and blue dart office calling but not pickup tha my vr going to blue dart office my problem not solved aur delivery from today but not delivered blue dart is very very bad experience and delivery service from blue dart
              +2 photos
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                K
                kin_joshi
                from Mumbai, Maharashtra
                Aug 16, 2019
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                Address: 400610

                After charging more than 10 times from other services, the courier has not been delivered for the special occasion by blue dart team. Initial update says that the address is uncontabale and need landmark & next day to changes to consignee shifted. How can someone shift from the location who has been staying there for more than 2 decades and couriers are delivered regularly. Even blue dart has delivered before & with same address provided.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  Y
                  Yaakshi
                  from Chennai, Tamil Nadu
                  Aug 16, 2019
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                  This is really disappointing to write that international shipment of rakhi which i sent on august 6th to philippines never got delivered and got stuck at customs because of the stupidity and negligence of your staff member. Why the hell u guys make unprofessional and untrained staff members sit at the courier desk who can't handle international shipments. U guys have spoiled our festival and are liable to pay back the full refund urgently. It would have been better if i would have sent it through ferns n petals or archies these guys are highly professional and committed to their customers. I hope you initiate the refund immediately. I booked this packet through bluedartdhl express nungambakkam, chennai
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    S
                    sbajaj5598
                    from Jogindarnagar, Himachal Pradesh
                    Aug 16, 2019
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                    I am not in mohali (Old delivery location).
                    I contacted the manufacturer company to change my delivery address and they changed. But somehow, the package has been delivered to old delivery location. Now, bludart is not responding, neither is 'boat' company (Headphones manufacturer).
                    Please, help me out.
                    I want it to be delivered at my home address:-
                    51a kundan nagar, near baba balaknath mandir, firozpur 152002.

                    Bludart's official customer service number is invalid.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      P
                      pirateshivam
                      from Mumbai, Maharashtra
                      Aug 15, 2019
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                      wrong pincode I have entered mistakenly

                      Respected Sir I have sent a Parcel using BlueDart in Which i have Provided wrong pincode by mistake and i want to update it.
                      I have tried to Communicate to Customer Service on Call but it was not able to connect.
                      The Product is to be Dilivered at Dr B R Ambedkar National Institute of Technology.
                      i Received a call from bluedart office from hosiarpur they told me to update the pin.
                      I was Trying to Communicate to...
                      +1 photos
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                      M
                      Mayuri Patankar
                      Aug 15, 2019
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                      Address: 411057

                      Hi team,

                      I ordered rakhi from flower aura who promised me to deliver rakhi on time to pune... That is before 15th august. But they did not delivered rather they updated status as consignee not available.
                      But my brother did not got a single call from blue dart office.
                      Can you please help me in this. Today my rakhi was suppose to reach the required destination.
                      They have not even provided contact number of delivery boy who was going to deliver it.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        Sakshi2898
                        from Mumbai, Maharashtra
                        Aug 15, 2019
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                        Address: #2162, sector 32-A, chandigarh road, ludhiana, Ludhiana, Punjab, 141010

                        I ordere a watch from a instagram page and it was to be delivered by blue dart courier company... I was continuously tracking the parcel and its expected delivery was 14th auagust, 2019 which is yesterday and when i tracked it on 15th august, 2019 that is today the status was delivered and i haven't received anything yet
                        I request to the company that please deliver my parcel on priority basis today itself otherwise i would have to think of some other ways as i've paid whole payment in advance including shippment money!! Please help
                        +1 photos
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Ref no/Bill no. [protected]

                        The materials of above no. does not delivered to proper address by blue dart express.
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                          Sakshi2898
                          from Mumbai, Maharashtra
                          Aug 15, 2019
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                          Address: #2162, sector 32-A, chandigarh road, ludhiana, Ludhiana, Punjab, 141010

                          I order a parcel from a instagram page which was to b delivered by blue dart courier company and the expected delivery date was 14th august, 2019 which is yesterday... I was tracking my order continuously and yesterday its status was delivered but i have not receieved anything yet!! Please help
                          +1 photos
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                            J
                            Jawarlal
                            from Mumbai, Maharashtra
                            Aug 15, 2019
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                            Address: Rasulpur mode, 121102

                            Bluedart courier
                            One of my couriers by your company waybill # [protected] is undelivered by your agent and after that, i got a message on my mobile number that your courier of blue dart has been canceled, because of the address neither my agent reached your address nor did i get any kind of contact then after that i arrived at the office and i did not ask there is any korea in my name, why was it canceled, why did he contact me by calling the address on my number didn't you talk with me that there was a lot of profanity that there was a jam and we did not have the mind which will be needed and will be taken by ourselves and we cancellate in this way and a lot i want you to apologize to your agent if you cannot do this, i will file a case against you in the court and the media will be accused of insulting me.

                            The address where i was talked to insolently and insolently
                            India
                            Haryana
                            Palwal
                            Rasulpur mode
                            Blue dart courier

                            Poor man insulted by your company — (Jawarlal)

                            I request you to reply soon
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Aug 15, 2019
                            Updated by Jawarlal
                            Greetings,

                            Your complaint has been forwarded to Blue Dart Express Ltd. customer service. You should receive a reply from the company representatives within several days.

                            Please login to your account to view and update the status of your complaint.
                            To view your complaint on ConsumerComplaints.in click here

                            We sincerely hope your issue will be resolved as soon as possible!

                            Kind regards,
                            ConsumerComplaints.in Team
                            We are here to help
                            Hi,

                            I got a call from service boy and I went down I did not find him.2 times this has happened and at last time when I called him he told me he was waiting down and I told him to come second floor.he neglected what I said and went back with out delivering my credit card.

                            courier service and miss miss behave - Comment #3511553 - Image #0
                            Venkat Ganesan's reply, Aug 13, 2019
                            I called 20 times simply they rejected that to harsh way.
                            Venkat Ganesan's reply, Aug 13, 2019
                            I called 20 times simply they rejected that to harsh way. Otherwise I have to go for consumer forum.
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                              V
                              vinaypaliwal90
                              from Mumbai, Maharashtra
                              Aug 14, 2019
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                              Address: 33/10, Rudrama nilaya, 3rd floor, vibhutipura mutt road, marathahalli, Bangalore, Karnataka, 560037

                              My shipment is not delivered till yet. if I am trying to contact to customer care number, it is not valid. On tracking it is showing the status which is wrongly stating about receiver. Blue dart delivery boy didnt even call to ask for receiving it. that is the way, you are giving service. If you can do something, do it ASAP.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                S
                                Saibalmukh
                                from New Delhi, Delhi
                                Aug 14, 2019
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                                Address: 122003

                                My shipment is delayed by over four days. On the delivery date, the status showed 'wrong pin code' but the pin code i had given was correct. On the second day, the status showed "consignee not available" but i received no call or intimation from the delivery person. Call center is slow and patheric. Very very poor service. Will never use bluedart again.
                                Blue Dart Express customer support has been notified about the posted complaint.
                                I mollah sarfaraz my paytm bank purchase through blue dart waybill No: [protected] my address 4/1/H/6, Nawab abdul latif street kolkata 700016 Landmark Reliance Medi care please time le delevrey date of 13August

                                shipment from coimbatore to gurgaon - Comment #3510995 - Image #0
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                                  Rena mobile
                                  from Pune, Maharashtra
                                  Aug 14, 2019
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                                  Address: Ahmednagar, Maharashtra, 422605

                                  Sir/mam, mera awb no.
                                  [protected]hai mera shipment kidhar hai uska koi bhi ache se jawab nahi mil raha hai pahele mera awb no[protected] tha mumbai to sangamner lekin abi naye awb per chennai to sangamner dikhai de raha parcel mujhe kal hi milna tha lekin abhi tak mila nahi customer care bhi thik se bata nahi rahe hai bahut hi carless service service hai blue dart ki please solve my problem
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  I'm totally disappointed about the product. Actually this product is not good, already used and different size received so I don't want my order number [protected].kindly refund to me and tell me how to return.

                                  delivery nahi mili - Comment #3511529 - Image #0
                                  delivery nahi mili - Comment #3511529 - Image #1
                                  Subbu Subramani's reply, Aug 13, 2019
                                  Return address not mentioned. Then how we return it
                                  Blue dart courier was supposed to deliver my package on 3 aug 19 however even after multiple phone and email complaints and regular follow up with them they haven't delivered my package.i have fully paid the amount in advance and iam in urgent need of my parcel kindly help me
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                                    sgujral
                                    from Mumbai, Maharashtra
                                    Aug 13, 2019
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                                    Address: 560068

                                    Hi,

                                    Without any sms or call directly getting this update from bluedart on the day of delivery that :prohibited area-entry restricted for delivery. What does this even mean? So bad a service. People expect their orders to be delivered on time and this is how you guys provide your service. No call support post 9:30pm. That's another bad service you guys have.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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