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Blue Dart Express Complaints & Reviews

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Updated: Jun 5, 2026

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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Blue Dart Express reviews & complaints page 160

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Hello,

Worst service from blue dart express
Undelivered passport to the specified address

Blue dart received shipment on 22 august and i am not aware of waybill number

Blue dart tried delivering shipment from 7 days, but they couldn't able to find the address

No one contacted me in 7 days and now they have returned back to origin address

Blue dart ramamurthy nagar is the worst service
Please help me to get my passport as early as possible

Thank you

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Address: No 42, 1st Floor, BHCS Layout, Near BMTC Bus Depot, Chandralayout, Bangalore -560040 Mobile No: 8884946211, Bangalore, Karnataka

Reference no: ebz[protected]
Waybill no [protected]
Boook date: 01.09.2019
Recipient : jayamallesh

We are booked was mi band 3 smart watch but they are sent m3 band so this product will be return and refund of my amount to my account.
Bank account details below the mention

Bank account details
Name: axis bank ltd
Account no: [protected]
Ifsc code: utib0003189
Branch : chandra layout

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Address: RGPPL, 2nd Floor, Land Mark Building, Sector-2, Noida, 201301

We have submitted five no. of daks addressed to Mumbai on 31st August, 2019 at 1:45 PM at your agency located at B-10, Sector-16, Electronic Nagar, Noida-201301.

In order to ensure the urgent delivery of Dak by Monday morning i.e. upto 2nd September, 2019, we was opted your urgent service by paying extra total amount i.e. Rs.4125. The bar code on the service slip is AWB No. [protected], 462, 473, 484, 495 .

The agency was committed to delivered the Dak by Monday morning but the status of delivery of all the Dak on Tuesday i.e. 3rd September, 2019 is still pending. In this regard we talked with the agency and they people not respond properly.

Further, addressee of the Dak is also mismatched, due to wrongly affixing of Bar Code.

We are highly dissatisfied with the service of Blue Dart . Further, Company faced lot of problem because of poor service of Blue Dart. Accordingly, you are requested to take the appropriate action against that agency and also refund the money charge from us by making false promises.

Blue Dart Express customer support has been notified about the posted complaint.

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Address: Ward no. Near railway station, Sri Ganganagar, Rajasthan, 335062

My courier from british council was to come tomorrow but it delivered at wrong place. So i'm requesting to re-send my courier at right place. Delivery man didn't call to me. Please resend my courier of british council as soon as possible.

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Address: Bathinda, Punjab, 151001

Breakage of a component from the hard disk. It was a very important hard disk of a computer attached to an expensive eye equipment. So we trusted blue dart service to pack it properly and send it from bathinda to delhi. We were shocked to find out that they had packed in an ordinary pack without a bubble wrap and any hard box. It is a case of mistrust and it is unforgiving for professional like blue dart to behave like this. We had to pay for a new hard disk. We want compensation. Please forward this complaint to head office blue dart.
We need an answer and our grievance heard.

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Address: Mumbai City, Maharashtra, 400037

Hello,

I received call today from blue dart courier boy for delivery for credit card, he said me come to pickup the delivery for antop hill church but i told him this place is not near from me and i am not available home u can deliver the near to home. He told require aadhar card to verify, i said i have at home but he denied to deliver, he ask me your working with allied digital and cut the phone. Also call i back him 2 time to confirm my office address.

As as check the courier status, it is showing incorrect address, this very bad service from bluedart, the courier don't have eticates how to talk and other couires are done the delivery near by home.

Way bill no: [protected]

Nov 7, 2020

Complaint marked as Resolved

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As per my memory mam i have already complaint against blue dart, sorry to say that mam same procedure by bluedart that same address they did not find for which i have complaints a few month ago. Mam is that a solution mam i know u r area possible person then why these blue dart employee take it so light. Ok mam no issue this will b last chance for them i m really gathering full information about all cases which they write address not found and make a big complaint against them
My order no. Is [protected]
Mob. No.[protected]
Harsh electronics
Shop no.10
Old mc town hall market
Near sheetla mata mandir
Bahadurgarh
Distt jhajjar
Pin 124507

Plz do needful mam i really y faith on u or i should have to make a step
Thanks mam

Blue Dart Express customer support has been notified about the posted complaint.

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K

Kuldeepsindhwal

from Delhi, Delhi

Sep 3, 2019

Very poor service blue dart your delivery boy is very useless

Kuldeepsindhwal's reply, Aug 29, 2019

My complaint is against your delivery boy

Kuldeepsindhwal's reply, Aug 29, 2019

Your delivery boy brought my bank cheque book and he called me at your address i told that the day before i changed the house so do you give me new home but your delivery boy say no and cut my phone and block my number.this is a blue dart service

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Address: House# 191 (Ground Floor), Sector 51, Gurgaon, Haryana, 122001

Confused with Blue Dart service, which is totally different from brand reputation, I'm mailing in expectation to get a solution. I contacted Blue Dart on 31st August 2019 and scheduled a pickup of very urgent document from Kolkata (700075), after getting confirmation of delivery at Gurgaon (122001) on 2nd of September 2019. (Way Bill# [protected]). Today whole day I keep on tracking and calling customer service regarding the delivery, but just like other local low cost service provider, the customer service executive repeated with scripted message of "we will do our best" and "we are informing the team to do it asap" but cant commit any time.

I very well know that it would be delivered to me tomorrow or day after or any day in this week, but for this type of indefinite service INR 400/- has been charged for me? I could have gone to any so called local courier services and pay INR 80 to 100 for a third day delivery. My question is whether customers are charged extra for premium committed service or just to transport a document from one place to other, which is done by postal service also?

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Address: Palwal, Palwal, Haryana

My Waybill no. Is [protected]
My ref no. 21788746
My Delivery address is already mentioned in your postal service.

Delivery boy number is [protected]
I have a msg from Bluedart
(PALWAL Haryana)
for delivery today so I Wait for the deliver boy,
Approximately 04:30 PM a call me from [protected], when I receive this call then no answering,
I Wait for the new call.
After 5 to 10 minutes I call to deliver boy but not contact.
After all 0 5.30pm I call again to this number [protected]
He received my call.
I Ask about my corrior to deliver boy politly but he was really talking with very bad Behavior & wrong language.
So I'm very shocked.
Why... If you are not comfortable with consumers then why do this Job?
Please take a best (hard) Decision against This Delivery Boy. So next time all costumers have best service with You.

Mr. Rajbir [protected], [protected]
My email address is [protected]@gmail.com

Blue Dart Express customer support has been notified about the posted complaint.

Sep 02, 2019

Updated by Rajbir Sehrawat consumer complaints logo
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InsuranceBlue Dart Express not delivery on time, very bad behavior of delivery boy.
Blue Dart Express — not delivery on time, very bad behavior of delivery boy.

1 Review
Palwal, Palwal, Palwal District, Haryana, India
Rajbir Sehrawat on Sep 2, 2019
Mark as Resolved
Waybill: [protected]

My Waybill no. Is [protected]
My ref no. 21788746
My Delivery address is already mentioned in your postal service.

Delivery boy number is [protected]
I have a msg from Bluedart
(PALWAL Haryana)
for delivery today so I Wait for the deliver boy,
Approximately 04:30 PM a call me from [protected], when I receive this call then no answering,
I Wait for the new call.
After 5 to 10 minutes I call to deliver boy but not contact.
After all 0 5.30pm I call again to this number [protected]
He received my call.
I Ask about my corrior to deliver boy politly but he was really talking with very bad Behavior & wrong language.
So I'm very shocked.
Why... If you are not comfortable with consumers then why do this Job?
Please take a best (hard) Decision against This Delivery Boy. So next time all costumers have best service with You.

Mr. Rajbir [protected], [protected]
My email address is [protected]@gmail.com

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Address: 905,9th Floor, Pearl business Park, Netaji Subhash place, Pitampura, delhi-34, Near Fun cinema, New Delhi, Delhi, 110034

I received the following massage as the premises is open and i received it without having any call for confirmation and delay from the delivery boy. Irresponsible behaviour, kindly look into the matter and arrange the delivery by monday.

Your order from nua with blue dart awb# [protected] is undelivered as premise closed. To reschedule, please call please call[protected] from 9am-9pm mon-sat.

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Address: Dr. Pande Children's Hospital, Rukhmini Nagar to Kalyan Nagar road,, Kalyan Nagar, Amravati, Maharashtra, 444606

My phone was handed over to blue dart on 26/08/19 by the service centre
The processing was not done till 30/08/19
Previously my waybill no trackment was showing received on 26/08/19
After repeated complaints the manipulated the trackment and edited it to shipment received on 30/08/19
Even after this the estimated delivery date is 03/09/19
I have sent my phone to service centre on 16/08/19
According to their commitments it was supposed to me delivered back to me within 8 to 10 days

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I have ordered "fashionable simple wear tailored fit solid casual 3 shirt for men".

But i want my refund.

The cloth quality is very very very bad.

One of the shirt has a hole in it.

Come and take it back and return my money.

I want to return this product.

I want my refund.

Very very very bad product.

This product is of very much bad quality. It's colour is very bad and the website who is selling is a fraud.

This website should be banned so that people won't be able to purchase anything from that website and stay away from this kind of fraud.

I have suferred from this problem but i don't want others to be a part of this fraud.

So ban this website and refund all the money which they have taken from the customers.

I want my money back...

I want to return my product...

I want refund...

I have already complainted against this issue but blue dart express has deleted my complaint.

The blue dart express is asking for debit card number for refunding the money.
But i can't give it. It's not safe. And it's not shareable.

I will not share it.

Ask them to refund money by any other way.

I can accept refund by:

1. Bank account details
2. Paytm
3. Phonepe

Nothing other than this

Help me to get my refund asap.

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Address: Visakhapatnam, Andhra Pradesh, 530043

I had to receive a shipment from the british council and i received a message on 31st of august saying the order was delivered. However, i did not receive the order. I hope this issue will be looked into and resolved as soon as possible as the shipment is really important to me.
Tracking the order it says it has been to delivered to some person called anishsh at muvvalavanipalem. I live at visalakshinagar. It was delivered to a wrong adress.

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Sep 01, 2019

Updated by anisha gottimukkala I received the package on September 1st 9:00 pm

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B

Bantypataudi

from Noida, Uttar Pradesh

Sep 3, 2019

My order mismatch shoes price 799

Bantypataudi's reply, Aug 29, 2019

My order mismatch

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Address: Golf Course Road, 122009

My awb no is [protected], but as i see in status"delivery attempted-premises closed" yet no one call me or msg me also the address in this awb no is a compony address and this is open in 24×7 so why you have attach this status in tracking status. This is a very wrong method to deal with you. I am very disappointed with your behaviour also your customer care service is very poor. I will never recommended blue dart for courier service.

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Address: Hyderabad, Telangana

Courier company using cheap tricks to create more profits based on false tricks/loop holes of the contract with shippers.

Coming to my particular complaint
Citi bank dispatched credit card and i received a call from executive at 4pm for collection and i informed him that my shift will start at 5:45pm and i will be there till 5pm and when i reached the office at 5pm i started calling on the number from which i received a call but no one response the call and when i tracked down using the number provided it show "shipment redirected on same awb" as soon as i see this status, immediately called them for multiple times but no one responded.

I suggest a legal action for using false tricks to create more money for their company in the name of "shipment redirected on same awb"

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Address: media department, Akal Academy Baru Sahib, Alwar, Rajasthan, 173101

Hi,
I have ordered on amazon and they are delivering the product through blue dart. But now due to landmark updation your local representitve is not delivering. Hence i request you to update landmark. The details are given below.
Waybill no : [protected] reference no : dgjfxwlmn
Pickup date 25 august 2019
From ludhiana
To solan
Status delay caused beyond control

# please update my landmark : gurudwara baru sahib

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Address: Hno 328/5 Saini colony model town Karnal, Karnal, Haryana, 132001

I track status of my product but last day mentioned in the status chart wrong address I was tolerate but today I check the status mention in the chart person are not available on address I am not go any where today I am available all the time. Your service is very poor but your company person balem on the customers. That good for your services I try to go for legal action on your company.

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Delivery boy has't deliver my parcel at my door step "and I did't get any call on my phone number ..But in status it showing consignee's address unlocatable landmark needed "I request you to please respond on it "as quickly as possible because urgently I need my documents

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Address: Vadodara, Gujarat

I m dhaval tailor and my tracking no - is -[protected] and ref. No-[protected]. My courier delivery date show in track detail on 23rd aug but still this not deliver yet it's take too much time and your customer service adviser often told me lie that come tomorrow evening, today, today afternoon we delivered it i think this very iresponsibility of blue dert service team.. So, plz deliver today otherwise we take another step ahead...

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S

Sujaan sanjay

from Thiruvidaimaruthur, Tamil Nadu

Aug 29, 2019

Dear sir, madam.
I'm sanjay, I have a courier which I didn't receive since last about 10 days. And ur agents didn't response properly and they don't know minimum of local routes of 82 pincode. And I sure about this complain will help to get my courier back. With shortern days.

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Address: Ali Hasan, Mohallah-Arzan,Near Malhani Padav., Jaunpur, Uttar Pradesh, 222001

Dear Sir,

I am Akbar Hasan, This complaint regarding my shipment which has not yet delivered (Ref. number [protected]).
last one week I was continues tracking and send e-mail to [protected]@bluedart.com, but I am receiving same reply.

Aug 29, 2019

Updated by Akbar Hasan Sheikh Dear Sir,

I want to know why it return without visit or contact.

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