Blue Dart Express Complaints & Reviews

Breakage of a component from the hard disk. It was a very important hard disk of a computer attached to an expensive eye equipment. So we trusted blue dart service to pack it properly and send it from bathinda to delhi. We were shocked to find out that they had packed in an ordinary pack without a bubble wrap and any hard box. It is a case of mistrust and it is unforgiving for professional like blue dart to behave like this. We had to pay for a new hard disk. We want compensation. Please forward this complaint to head office blue dart.
We need an answer and our grievance heard.

Hello,

I received call today from blue dart courier boy for delivery for credit card, he said me come to pickup the delivery for antop hill church but i told him this place is not near from me and i am not available home u can deliver the near to home. He told require aadhar card to verify, i said i have at home but he denied to deliver, he ask me your working with allied digital and cut the phone. Also call i back him 2 time to confirm my office address.

As as check the courier status, it is showing incorrect address, this very bad service from bluedart, the courier don't have eticates how to talk and other couires are done the delivery near by home.

Way bill no: [protected]

As per my memory mam i have already complaint against blue dart, sorry to say that mam same procedure by bluedart that same address they did not find for which i have complaints a few month ago. Mam is that a solution mam i know u r area possible person then why these blue dart employee take it so light. Ok mam no issue this will b last chance for them i m really gathering full information about all cases which they write address not found and make a big complaint against them
My order no. Is [protected]
Mob. No.[protected]
Harsh electronics
Shop no.10
Old mc town hall market
Near sheetla mata mandir
Bahadurgarh
Distt jhajjar
Pin 124507

Plz do needful mam i really y faith on u or i should have to make a step
Thanks mam

Confused with Blue Dart service, which is totally different from brand reputation, I'm mailing in expectation to get a solution. I contacted Blue Dart on 31st August 2019 and scheduled a pickup of very urgent document from Kolkata (700075), after getting confirmation of delivery at Gurgaon (122001) on 2nd of September 2019. (Way Bill# [protected]). Today whole day I keep on tracking and calling customer service regarding the delivery, but just like other local low cost service provider, the customer service executive repeated with scripted message of "we will do our best" and "we are informing the team to do it asap" but cant commit any time.

I very well know that it would be delivered to me tomorrow or day after or any day in this week, but for this type of indefinite service INR 400/- has been charged for me? I could have gone to any so called local courier services and pay INR 80 to 100 for a third day delivery. My question is whether customers are charged extra for premium committed service or just to transport a document from one place to other, which is done by postal service also?

My Waybill no. Is [protected]
My ref no. 21788746
My Delivery address is already mentioned in your postal service.

Delivery boy number is [protected]
I have a msg from Bluedart
(PALWAL Haryana)
for delivery today so I Wait for the deliver boy,
Approximately 04:30 PM a call me from [protected], when I receive this call then no answering,
I Wait for the new call.
After...

I received the following massage as the premises is open and i received it without having any call for confirmation and delay from the delivery boy. Irresponsible behaviour, kindly look into the matter and arrange the delivery by monday.

Your order from nua with blue dart awb# [protected] is undelivered as premise closed. To reschedule, please call please call[protected] from 9am-9pm mon-sat.

My phone was handed over to blue dart on 26/08/19 by the service centre
The processing was not done till 30/08/19
Previously my waybill no trackment was showing received on 26/08/19
After repeated complaints the manipulated the trackment and edited it to shipment received on 30/08/19
Even after this the estimated delivery date is 03/09/19
I have sent my phone to service centre on 16/08/19
According to their commitments it was supposed to me delivered back to me within 8 to 10 days

I have ordered "fashionable simple wear tailored fit solid casual 3 shirt for men".

But i want my refund.

The cloth quality is very very very bad.

One of the shirt has a hole in it.

Come and take it back and return my money.

I want to return this product.

I want my refund.

Very very very bad product.

This product is of very much bad quality. It's colour is very bad and the website who is selling is a fraud.

This website should be banned so that people won't be able to purchase anything from that website and stay away from this kind of fraud.

I have suferred from this problem but i don't want others to be a part of this fraud.

So ban this website and refund all the money which they have taken from the customers.

I want my money back...

I want to return my product...

I want refund...

I have already complainted against this issue but blue dart express has deleted my complaint.

The blue dart express is asking for debit card number for refunding the money.
But i can't give it. It's not safe. And it's not shareable.

I will not share it.

Ask them to refund money by any other way.

I can accept refund by:

1. Bank account details
2. Paytm
3. Phonepe

Nothing other than this

Help me to get my refund asap.

I had to receive a shipment from the british council and i received a message on 31st of august saying the order was delivered. However, i did not receive the order. I hope this issue will be looked into and resolved as soon as possible as the shipment is really important to me.
Tracking the order it says it has been to delivered to some person called anishsh at muvvalavanipalem. I live at visalakshinagar. It was delivered to a wrong adress.

My awb no is [protected], but as i see in status"delivery attempted-premises closed" yet no one call me or msg me also the address in this awb no is a compony address and this is open in 24×7 so why you have attach this status in tracking status. This is a very wrong method to deal with you. I am very disappointed with your behaviour also your customer care service is very poor. I will never recommended blue dart for courier service.

Courier company using cheap tricks to create more profits based on false tricks/loop holes of the contract with shippers.

Coming to my particular complaint
Citi bank dispatched credit card and i received a call from executive at 4pm for collection and i informed him that my shift will start at 5:45pm and i will be there till 5pm and when i reached the office at 5pm i started calling on the number from which i received...

Hi,
I have ordered on amazon and they are delivering the product through blue dart. But now due to landmark updation your local representitve is not delivering. Hence i request you to update landmark. The details are given below.
Waybill no : [protected] reference no : dgjfxwlmn
Pickup date 25 august 2019
From ludhiana
To solan
Status delay caused beyond control

# please update my landmark : gurudwara baru sahib

I track status of my product but last day mentioned in the status chart wrong address I was tolerate but today I check the status mention in the chart person are not available on address I am not go any where today I am available all the time. Your service is very poor but your company person balem on the customers. That good for your services I try to go for legal action on your company.

Delivery boy has't deliver my parcel at my door step "and I did't get any call on my phone number ..But in status it showing consignee's address unlocatable landmark needed "I request you to please respond on it "as quickly as possible because urgently I need my documents

I m dhaval tailor and my tracking no - is -[protected] and ref. No-[protected]. My courier delivery date show in track detail on 23rd aug but still this not deliver yet it's take too much time and your customer service adviser often told me lie that come tomorrow evening, today, today afternoon we delivered it i think this very iresponsibility of blue dert service team.. So, plz deliver today otherwise we take another step ahead...

Dear Sir,

I am Akbar Hasan, This complaint regarding my shipment which has not yet delivered (Ref. number [protected]).
last one week I was continues tracking and send e-mail to [protected]@bluedart.com, but I am receiving same reply.

Your order from nykaa with blue dart awb# [protected] is undelivered due to address related issues.

The delivery executive was clearly notified and explained about the address. But he failed to deliver on the set date and also the rescheduled dates. While other shipments from the same online store were delivered with ease by other executives. The executive had assured that he has properly understood the address but failed to deliver and has put up address related issue as the reason.
How could the other executives from the same company deliver packages to the address without any delay and with ease while this one has such issues.
I have missed his beacon calls so i made sure to call him back but he refused to answer any of my calls.
Very disappointed with the service.

I had ordered a watch from a website and bluedart delivered it the watch was completely different from the original one and was completely fake. I need an immediate refund and return this product

Order no:1908
Tracking/reference number:[protected]
Tag heure watch
Again i'm mentioning that i need an immediate refund for this issue as it's completely intolerable
The amount was of rs1250
So kindly do the needful

Dear sir,
I Umesh Singh kushwaha from silvassa complaint Regarding Bluedart service very poor
- I have many item or bank document by Bluedart but never delivery on time after reach silvassa hub and every time MENTION on status -Consignee not available each and every time w/O any call while I am avilable on my address and mobile.
Many time pickup on Office or after call and update by customer care 2-3 Times.
Ref no.- EV[protected] recently
Kindly cross check and take a action seriously.

Prev. Tracking
way bill no. [protected]
Way bill no. [protected]
Way bill no. [protected]
Way bill no. [protected] nw
Way bill no. [protected]
Ref no. EV[protected] etc many

Regards,
Umesh singh

My courier was supposed to be delivered by 23rd august but it still hasn't been delivered yet. It was out for delivery on two days 23rd august and 26th august but i didn't receive any call from the delivery agent. At the end of both days the status is being shown as "need department name/extension number". The customer care number provided on the site is also not working and there's no way to contact the delivery agent too.