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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Feb 17, 2026

Complaints 10592

Resolved

944

Unresolved

9648

Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: 1515 Jai prakash kunj, GAIL GAON, Dibiyapur, Auraiya, Auraiya, Uttar Pradesh, 206244

I have purchased a saree which was of cream/skin color as shown on the website. I chose the cod option so that i before making payment i can the check thee product. The delivery boy conveyed me you cannot check the product, you have to make the payment. He contacted his supervisor who claimed to have an experience of 10 years in amazon and conveyed the same thing whereas the t&cs states that before making payment through cod we can check the product whether we want to keep or not.

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Aug 19, 2019

Updated by Neeraj_Kaushik now they aren't reachable and reply from the official website. This site services were too the part of fake product delivery. This is worst services i have ever seen and not at all worthy of recommending to others. A product if sent via blue dart should be cancelled even before reaching. The worst services i have ever experienced in any format.

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Pawan Rastogi

from Kolkata, West Bengal

Aug 19, 2019

Hi,
I have booked my consignment on dated 07/08/2019 and inform me expected date of deliver will be 10/08/2019 but till date my consignment is not yet deliver. Please mention the reason and in future how i trust on your commitment about the deliver of consignment.

Mention herewith the consignment for your references.

[protected]

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I had ordered one book from evince pub publisher on 8th august.they sent it via bluedart courier sevice.today its 18th ...still i hve no information of my book where its gone...they hvent delivered my courier yet.. the tracking no. is [protected]..when i called them they gave me false hope about the delivery..they told me dat ur book will deliver tomorrow..when tommorow i called the m the started giving me false hopes..they also told me that my address is not suffiecient while i have given my full address and even my contact no. is also given...pllzzzz take some steps against this bluedart so dat i and consumers will not have to suffer from this.thanking you

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Address: 10/N, Block A, Uttar Raypur, New Alipore, Kolkata, West Bengal, 700053

My way bill no is [protected] and as per the tracking details the parcel has been delivered to a person called shekhar on 14/08/19 at 3:06pm. I have no idea who this person is, cause i haven't received my parcel yet. The parcel contained my axis bank cheque book. It is really important to me please help me out.
Regards
Bharat keswani
M: [protected]

Blue Dart Express customer support has been notified about the posted complaint.

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H

Harisha km

from Delhi, Delhi

Aug 19, 2019

I want to change it it's a bad product

Axis Bank Customer Care

from Pune, Maharashtra

Aug 19, 2019

Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

U

UDAIYAPPAN G

from Mumbai, Maharashtra

Aug 19, 2019

Hi,

For the refernce no : [protected] i was updated to your delivery excutive for courier returnable to concern sender, but still they are holding in respective area afte[censored]pdating my concern holding more than 7days

whats the service for issue

R

Raj Jetpuriya

from Delhi, Delhi

Aug 19, 2019

My courier is no deliver to my address my courier is dispatched[protected] which
ref. No. Is[protected] want to get my courier immediately so please my courier give to my address or contact me [protected] give me solution how i get my courier as soon as possible

Regards

Ravi

My courier ref. No. Is
[protected]

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Address: Panache, Kolkata, West Bengal, 700102

Today was my delivery date, so i waited for the whole day, but no bluedart executive deliver my product to my residence then i visit their website there i found "prohibited area, delivery resticted" how is this possible? As any kind of shipment like amazon, flipkart they deliver my product why bluedary is execptional, i talk towards my guard they told me that no bluedart executive visits towards my residence, i told to their executive o call it's a urgent parcel, i need immedietly, but still they frauding us.. Very cheap courier service i ever seen, now i talk to the consumer forum fr my delivery regards.. Deliver it tomorrow.

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S

Sunil Bungri

from Allahabad, Uttar Pradesh

Aug 19, 2019

My package is not receive me please delivered my package urgently

P

pkash4

from Vadodara, Gujarat

Aug 19, 2019

Consignment booked more than 10 days back within India is still not delivered.
What I am receiving is only sweet words and hollow promises

D

dineshmurugan

from Chennai, Tamil Nadu

Aug 19, 2019

I accidentally ordered 2 times
i just need only one. so please cancel one of them.the blue dart product delivery number is [[protected]].please cancel this order sir/madam.i have the same product on the way.

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Address: KOTA, RAJASTHAN

Myself nitika singh my waybill no. [protected] resides in kota, rajasthan. My courier supposed to be delivered today but neither any call came to me nor the message. I tried to contact bluedart in both offices in kota but both did not receive the call even after several calls. Their numbers are[protected] &[protected]. Now online status showing is delivery attempted. I want to know how they deal to customer in this way. My contact no is [protected].
Please revert soon
Thanks

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Address: MEDAYIL VEEDU, KAVALOTTUKONAM, 695573

My courier is expected to deliver 13th august 2019. But when i called them they told my ph is switched off so they can't deliver ok let it be but i know that my ph is not switched off. Again i called they are telling tomorrow i heard many tomorrow today 17 th august 2019 not delivered. I feel to much angry towards this blue dart this not first time they are repeating regularly. Once again i called customer care executive she is telling because of floods. What floods in trivandrum and my courier reached 13th aug today 17th here not even causing any heavy rain they are telling what a rubbish. How dare she can tell lie what they taught i am i fool when they say flood i believe.

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Address: Flat no. 011, 4G Royal Residencies, Sarfabad, Sector-73, Noida-201301 (Landmark-A Square Mall), Gautam Buddh Nagar, Uttar Pradesh, 201301

Two of my shipments with awb#[protected] and awb#[protected] were supposed to deliver yesterday (16th of august'19) but none of the product has been delivered to me yet. After calling your executive on[protected] yesterday i got that the product will be delivered today (17th august'19) but again when i called one of the blue dart customer service executive to check on my shipment status, he said it would now be delivered on monday (19th august'19)
Is this the kind of service you are providing to your customers?
I am loosing my trust on blue dart now.
Really appreciate if my application should be taken under priority and resolved on a sooner basis.
Thanks,
Shashank

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Address: 52/ Nalta Mahajati Road, Dum Dum Cantonment, Karnafuli Apartment, Ground Floor, Kolkata - 700028, Kolkata, West Bengal, 700028

Waybill no : [protected]
Reference no :[protected]

I ordered a product from inkmonk.com which was supposed to be delivered by bluedart yesterday.

They texted me the phone number of the courier man that morning.

However it was not delivered neither i receiveda single call from their side.

The tracking detail shows prohibited area - entry restricted.

However i live in the centre of kolkata and i use the same address for all my online purchases and never happened to be any issue for other courier services.

When i called the courier boy he didn't pick up. Then from yesterday night it says switched off.

The customer care number can't be reached.

I order i have placed is prepaid and non-refundable. If they could not deliver it i will loose my money. Please look into this matter soon as possible.

Aug 17, 2019

Complaint marked as Resolved

When I couldn't get them on phone call, I contacted Blue Dart on email. I also contacted the inkmonk.com on this matter. I included all thr details and also mentioned that I have lodged a complainton consumer forum. I also went to one of their shipment hub to get details on the transit. Blue dart replied to my email saying they have forwarded the case to management and also inkmonk.com contacted with Blue dart from their side. After all these procedures I finally received the package at the end of the day. The delivery boy said he couldn't come the other day because of the rain. I completely understandhis situation but I wonder why didn't anyone contacted on this matter. Also I am extremely disappointed on their contact procedures because almost all the phone numbers I could find over the internet was either dead or didn't pick up.

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Address: BE264 Salt Lake City, Kolkata, West Bengal, 700064

Blue dart reference number ev[protected] / way bill number [protected] dated 14.08.2019.

On 15.08.2019, blue dart informed me by sms that my sbi card will be delivered to me on and after 16.08.2019 and they also advised me to track the consignment at http://q4w75.app.goo.gl/aZp3VN. i checked the status at the said website and found that it will be delivered to me on 16.08.2019.
On 16.08.2019, after not hearing from the said courier company throughout the day, i checked again at http://q4w75.app.goo.gl/aZp3VN and found the following status:
"no such consignee at the given address"
It seems i do not stay, live and reside at the address that i have given to state bank of india.
I apprehend that the card that was issued in my name might be misused illegally by miscreants.
I request you to kindly take necessary action/s in this regard so that i am not affected financially without my knowledge.

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Address: 132A/1Q, Raja Rajendra Lal Mitra Road, Jelepara, Beleghata, Kolkata, West Bengal, 700085

Hdfc bank send their credit card by blue dart... At 10.30 am the satus showing it out for delivery but after 5 pm it showing location or lanmark unspecified whereas i already specified proper address with landmark... I didnt ever recevie a call from their delivery boy or from their office... Worst ever service. Pleas solve it as soon as possible.

Name - kaustab kar
Contact no. - [protected]

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Address: Kolkata, West Bengal, 700102

16th august was my delivery date, and bluedart show me the track details thats my product is out fr delivery, i wait whole day and last they didn't deliver my product, no phone call and when i check through their website it just show me, "delayed caused beyond control ", very bad service by bluedart .....

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Address: 131/1 K N Sen Road VIP Plaza Flat#205, Kolkata, West Bengal, 700042

By profession i am a retired professor from presidency university, kolkata. I was very confident about the service of blue dart as i found it to be most authentic courier on several occasions during my service period. But this time the story is different. The consignment was a rakhi gift sent by my daughter to my son who resides at kochi. The waybill no. Is [protected]. Booked from kolkata airport cargo counter of blue dart on 13.08.2019 morning weighing about 4 kg, costing rs 1800. I was told by the concerned person that it will reach destination by 14 th evening. Today is 16 th night and even now the status showing "on transit" and "delay caused beyond control". What does it mean? After paying so much, shouldnot we deserve to be served properly? I demand immediate steps to be taken by the authority for such negligent action.

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Address: Khasra no 546 saharanpur road opp ITI niranjanpur dehradun pin code 248001 uttarakhand, Dehradun, Uttarakhand, 248005

My is paytm payment Bank ATM debit card order please date 04AUG19 and order delivery date is 10AUG19 but order is not delivered and blue dart office calling but not pickup tha my vr going to blue dart office my problem not solved aur delivery from today but not delivered blue dart is very very bad experience and delivery service from blue dart

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Address: 400610

After charging more than 10 times from other services, the courier has not been delivered for the special occasion by blue dart team. Initial update says that the address is uncontabale and need landmark & next day to changes to consignee shifted. How can someone shift from the location who has been staying there for more than 2 decades and couriers are delivered regularly. Even blue dart has delivered before & with same address provided.

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This is really disappointing to write that international shipment of rakhi which i sent on august 6th to philippines never got delivered and got stuck at customs because of the stupidity and negligence of your staff member. Why the hell u guys make unprofessional and untrained staff members sit at the courier desk who can't handle international shipments. U guys have spoiled our festival and are liable to pay back the full refund urgently. It would have been better if i would have sent it through ferns n petals or archies these guys are highly professional and committed to their customers. I hope you initiate the refund immediately. I booked this packet through bluedartdhl express nungambakkam, chennai

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I am not in mohali (Old delivery location).
I contacted the manufacturer company to change my delivery address and they changed. But somehow, the package has been delivered to old delivery location. Now, bludart is not responding, neither is 'boat' company (Headphones manufacturer).
Please, help me out.
I want it to be delivered at my home address:-
51a kundan nagar, near baba balaknath mandir, firozpur 152002.

Bludart's official customer service number is invalid.

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Respected Sir I have sent a Parcel using BlueDart in Which i have Provided wrong pincode by mistake and i want to update it.
I have tried to Communicate to Customer Service on Call but it was not able to connect.
The Product is to be Dilivered at Dr B R Ambedkar National Institute of Technology.
i Received a call from bluedart office from hosiarpur they told me to update the pin.
I was Trying to Communicate to...

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Address: 411057

Hi team,

I ordered rakhi from flower aura who promised me to deliver rakhi on time to pune... That is before 15th august. But they did not delivered rather they updated status as consignee not available.
But my brother did not got a single call from blue dart office.
Can you please help me in this. Today my rakhi was suppose to reach the required destination.
They have not even provided contact number of delivery boy who was going to deliver it.

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Address: #2162, sector 32-A, chandigarh road, ludhiana, Ludhiana, Punjab, 141010

I ordere a watch from a instagram page and it was to be delivered by blue dart courier company... I was continuously tracking the parcel and its expected delivery was 14th auagust, 2019 which is yesterday and when i tracked it on 15th august, 2019 that is today the status was delivered and i haven't received anything yet
I request to the company that please deliver my parcel on priority basis today itself otherwise i would have to think of some other ways as i've paid whole payment in advance including shippment money!! Please help

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DrVeerabhadraswamy AL

from Mysore, Karnataka

Aug 16, 2019

Ref no/Bill no. [protected]

The materials of above no. does not delivered to proper address by blue dart express.

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Address: #2162, sector 32-A, chandigarh road, ludhiana, Ludhiana, Punjab, 141010

I order a parcel from a instagram page which was to b delivered by blue dart courier company and the expected delivery date was 14th august, 2019 which is yesterday... I was tracking my order continuously and yesterday its status was delivered but i have not receieved anything yet!! Please help

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