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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Blue Dart Express reviews & complaints page 164

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R
RaviKumar773
from Gurgaon, Haryana
Jul 25, 2019
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Address: Gurgaon, Haryana, 122001

I Ordered a Laptop by Paytm on 20th July. Paytm send it to me by Blue Dart Express. Laptop reached it my City by 21th July, But Till Now on 25th July at 19:00 PM, I Could not get my Laptop. Courier Shows 2 Fake Delivery Attempts, Shows as Restricted Area, Delivery Prohibited, But he didn't Call me. And if i Called him, he cut my phone. I Ordered a Laptop by Paytm on 20th July. Paytm send it to me by Blue Dart Express. Laptop reached it my City by 21th July, But Till Now on 25th July at 19:00 PM, I Could not get my Laptop. Courier Shows 2 Fake Delivery Attempts, Shows as Restricted Area, Delivery Prohibited, But he didn't Call me. And if i Called him, he cut my phone.I Ordered a Laptop by Paytm on 20th July. Paytm send it to me by Blue Dart Express. Laptop reached it my City by 21th July, But Till Now on 25th July at 19:00 PM, I Could not get my Laptop. Courier Shows 2 Fake Delivery Attempts, Shows as Restricted Area, Delivery Prohibited, But he didn't Call me. And if i Called him, he cut my phone.I Ordered a Laptop by Paytm on 20th July. Paytm send it to me by Blue Dart Express. Laptop reached it my City by 21th July, But Till Now on 25th July at 19:00 PM, I Could not get my Laptop. Courier Shows 2 Fake Delivery Attempts, Shows as Restricted Area, Delivery Prohibited, But he didn't Call me. And if i Called him, he cut my phone.
Blue Dart Express customer support has been notified about the posted complaint.
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    A
    Atul K Goyal
    from Bengaluru, Karnataka
    Jul 25, 2019
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    My waybil no is [protected]..

    First of all i would say blue dart is worst delivery service ever i have seen. I have seen lots of complaints in this complaints regarding blue dart and still hdfc is using blue dart only for there deliveries. So i must say this is hdfc management mistake also and because of that we are suffering to get our delivery. Hdfc sent me credit card on my office address as it my salary account and my office address is mentioned on it. I got a call from blue dart courier by saying that we have got you credit card and you have to come to glass building to collect your card. I request them to come. This kind of service you are using for the delivery for your client hdfc.
    Same incident happens during my debit card as well some time back. It is very much disappointing, i am not gonna use blue dart and will apply different bank credit card. Now i dont need hdfc credit card.
    Blue Dart Express customer support has been notified about the posted complaint.
    BLUE DART VERY BAD DELIVERY Shipment Very poor DELIVERY
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      A
      Agnirudra
      from Kolkata, West Bengal
      Jul 25, 2019
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      Address: Deloitte Towers 1, Meenakshi Pride, Survey # 42, Gachibowli, 500037

      This delivery executive (Mobile number: [protected]) is unruly, abusive and did not deliver the courier (Waybill no: [protected]). When called several times later, he either disconnected the call or puts the call on hold. When the delivery executive was at the location his way of talking was extremely bad and abuses while talking.

      The bank had specifically told this guy to take the letter of authorization and deliver the product to the authorized person, yet he did not do that and argued that he will not do that.

      Please take action against this person and expedite the process to deliver the product as soon as possible.
      Blue Dart Express customer support has been notified about the posted complaint.
      2 times i got messages as your courier is out for delivery but nobodys even call me after one day when i was check my traking details there is courier attended consignee not available why are they being negligence, is this is your service standards .

      Way bill no : AWB# [protected]
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        S
        SJBASKI
        from Bengaluru, Karnataka
        Jul 24, 2019
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        Address: kanpur, Kanpur, Uttar Pradesh, 560076
        Website: vizzmax.net

        Dear Sir/ Madam.

        I had purchased Adjustable glasses from VIZMAXX.NET through RAZORPAY
        online payment, the amount is already deducted from my Bank account,
        I have a confirmation email and I had a call from the sender confirming my payment and they have instructed not to pay the courier person anything.
        But the courier person is not delivering it and demanding money for it.
        They just keep telling me the parcel has to be sent back.
        They are not receiving any calls they just tell me contact the sender.

        WHEN THEY ARE ASKED FOR THE SENDER ADDRESS THEY ARE GIVEN DIFFRENT ADDRESS
        +6 photos
        +1 videos
        Blue Dart Express customer support has been notified about the posted complaint.
        Jul 24, 2019
        Updated by SJBASKI
        The sender has sent one more parcel with a different way bill no: [protected].

        They are giving different address for the packages and the numbers are not connecting.
        then how these people are contacting the sender and why are they not trying to solve the problem.
        how will somebody send 2 parcel and why are these people covering them.
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          R
          Ritvikhr26
          from Mumbai, Maharashtra
          Jul 24, 2019
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          I ordered a jeans for a friend living in Nautanwa, Gorakhpur via Paytm. Firstly the delivery tracking is way bad and secondly and the most important thing the delivery boy didn't come to delivery and Tracking says Delivery attempted but didn't find the address . Can't he call for the reference of address. Called him he says can't come heavily raining . And then Paytm says your order has been cancelled. What the hell that delivery boy think he is . Firstly he is lying that he came to deliver .That happened 2 times in a row. Strict action against that man and the company Blue Dart should be taken . If i haven't cancelled the order how can they cancel the order. Revert to me. He couldn't come from MaharajGanj to deliver that is 40 kms away and he said wrong address and cancelled the order
          Blue Dart Express customer support has been notified about the posted complaint.
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            D
            dhir74
            from Ludhiana, Punjab
            Jul 24, 2019
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            Address: TUNKI MANDIR WALI GALI, Amritsar, Punjab, 143112

            Dear sir
            My article no [protected] (Hdfc sli)
            Is not delivered by you, i track several time, my courier is in beas but no body contact me
            I contact your service provider on [protected] at beas but no response from other side. Please solve my problem ant deliver my document. But i think your service is so poor. My contact no [protected] also mention on document.
            Blue Dart Express customer support has been notified about the posted complaint.
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              S
              Sabna S Champad
              from Ferokh, Kerala
              Jul 24, 2019
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              Address: sumana, post champad , thalassery , kannur district , kerala, Kannur, Kerala, 670694

              They are not ready to deliver in my address which i have given during the time of order .i already paid money, the estimated delivery date is over, not yet received the product . now they messaged me that i am not available . i am available here .but they are not ready to deliver my order . totally disappointed with the delivery dealings . why should i go and collect their product . if i can go and purchase, i would have not order through online ...very bad service from bluedart
              +1 photos
              Blue Dart Express customer support has been notified about the posted complaint.
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                S
                Shyam Kishore Mahato
                Jul 24, 2019
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                Address: 1772, 3rd floor,21st main,, Sector 1,HSR Layout,, Bangalore, Karnataka, India, 560102, Bangalore, Karnataka

                Hi,

                I was expecting package from titan with the below details.

                Logistic partner: bluedart
                Docket number: [protected]

                Phone number and address used as below
                Phone - +91-[protected]/+91-[protected]
                Address - 1772, 3rd floor, 21st main,, sector 1, hsr layout,, bangalore, karnataka, india, 560102

                But the status it shows as it is delivered to someone else without contacting me.
                Could you please check how and why it was delivered to someone else.
                +1 photos
                Blue Dart Express customer support has been notified about the posted complaint.
                I have call to your customer care number regarding my undelivery of product, and given my mobile number and landmark, but still i dont get my product. My ref no is [protected].so when u send it .
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                  L
                  Lahari Chowdary
                  from Delhi, Delhi
                  Jul 24, 2019
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                  Address: Shanthi nagar colony,near hp petrol bunk sumitra nagar Kukatpally, Hyderabad, Hyderabad, Telangana, 500072

                  I received message that my courier is out of delivery and i even didn't receive any call and i'm in the current address but status is like no such consignee at the current address. So can u resolve the problem asap. As i need the courier urgent please give me some feedback as soon as possible. If we miss the courier where should we visit to collect the couriers. Please resolve the issue in the earliest possible amd get back to me
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    S
                    Shounak Chakraborty
                    from Kolkata, West Bengal
                    Jul 24, 2019
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                    network issue, will impact delivery - no eta provided

                    Address: Flat No.B-04/001,, Peerless Nagar, Sodepur, P.O.-Panihati, Kolkata-700114, Kolkata, West Bengal, 700114

                    Tracking no. [protected].
                    Delivery date was stated as 23rd of july. But on that day the status changed to, network issue, will impact delivery' and when i am contacting customer care they are unable to provide any eta. They ignore my call max times.

                    May i know when this issue will be solved and the product which was supposed to get delivered to me within two days of order instead of taking 6+ days will be delivered....
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                    A
                    anshu07
                    Jul 23, 2019
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                    I have ordered a product through flipkart on 17th july 2019. Which delivery assigned to blue dart, estimated delivery date of the product was 19th july 2019 my product reach to nearest blue dart hub on 19th july which is 30 kms away from my address which is given on the parcel on the 19th july delivery agent called me and said that you have to collect your parcel from our office we will not deliver it at your location and also said if you will not come we will return it after 7 days till now i didn't receive the parcel and in order status they marked fake order and fake address instead of this my address and contact details are correct i have received orders on this location by flipkart or amazon how can they make my address fake.
                    Blue dart awb number for tracking the parcel is:[protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Blue dart does not deliver my package and simply changes the status from “Out for delivery” to “Consignee’S Address Unlocatable/Landmark”. Also when I try to reach the delivery boy, he keeps disconnecting the call.
                    We recd a docket no. [protected] (3) packet from
                    chevrolet sales india pvt ltd. talegaon pune.
                    spare parts, vide invoice no. MM[protected] MOTOR PARTS SPARE PARTS
                    rdsingh singh's reply, Jul 19, 2019
                    delivery boy go on without check the materials
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                      M
                      Michelle_Arland
                      Jul 23, 2019
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                      Website: www.bluedart.com

                      Waybill no : [protected]
                      Reference no : [protected]
                      Pickup date : 20 july 2019
                      From : chennai
                      To : hyderabad
                      Status consignee's address unlocatable/landmark
                      Needed

                      The delivery people from blue dart called me once yesterday and i was unable to answer. After that my family and me have been trying to call them relentlessly the whole day to get them to answer and explain the address/location but the number is constantly busy.

                      The status today again changed to "attempt to deliver" and i did not even receive a call from the delivery person yet and they changed the status to address unlocatable.

                      This is the third time i'm facing the same issue with bluedart courier service. I don't know why banks especially hdfc prefer to use this service at all.

                      Such kind of service is not acceptable.
                      Blue Dart Express customer support has been notified about the posted complaint.
                      This manufacturer defected piece its not working i want to return is product
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                        A
                        Arulazhagan S
                        from Madurai, Tamil Nadu
                        Jul 22, 2019
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                        consignee out of station and undelivered shipment held at location

                        Address: West street, Palayakkottai, Tiruvarur, Tamil Nadu, 614017

                        Its been 5 days and status shows:

                        Undelivered shipment held at location : blue dart.

                        I am trying to call the customer care but i am not able to get any response.
                        Moreover, there is no call/message from blue dart if there is anything i need to do.

                        In addition, their is no address issue as i have received one part of my courier from same address from blue dart....
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                        Arulazhagan S
                        from Madurai, Tamil Nadu
                        Jul 22, 2019
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                        undelivered shipment held at location #way bill no [protected]

                        Address: West street, Palayakkottai, Tiruvarur, Tamil Nadu, 614017

                        The shipment was arrived at blue dart mannargudi office on 19 jul 2019, even after more than four days passed the shipment has not been delivered yet. They are just updating the status "undelivered shippment held at location". When will it get get delivered.# pathetic service. Even the contact no provided by bluedart in unresponsive and not information has been shared that how one can get his parcel delivered. Even the other parcels got delivered...
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                        Naveen Hariharan
                        from Delhi, Delhi
                        Jul 22, 2019
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                        Address: 561, 2nd main road, 6th block, 2nd phase, BSK 3rd stage, Near sri vidyanagar depot, Next to swapna fast food Bangalore-560085 Mob: 8971183042, 560085

                        Dear sir,

                        My dbs bank debit card shipment tracking no. [protected] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment number un below address address.

                        Address:
                        Naveen kumar
                        #561, 2nd main road, 6th block,
                        2nd phase, bsk 3rd stage,
                        Near sri vidyanagar depot,
                        Next to swapna fast food
                        Bangalore-560085
                        Mob: [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Product it is broken thing

                        redelivery - Comment #3492918 - Image #0
                        Santu santu's reply, Jul 23, 2019
                        Please refund is broken thing new given please
                        I didnot received my courier but showing the delivered please solve this issue
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                          S
                          Sumit Kagde
                          from Mumbai, Maharashtra
                          Jul 20, 2019
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                          Address: Pune, Maharashtra

                          I received a call from executive on friday and asked him to come on saturday. Today 20/july i was waiting for him to come and deliver my shipment i called on same no received and executive said he go to office and check who called, post which in evening i received sms. To reply is some a d format on 5 digits no

                          In case you would like to contact me please use
                          http://bluedart.in/?[protected] contact details from this shipment.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Yesterday i order the smart watch 2000/- and i recive the order but the smart watch is not a work so plz i have a return to my order
                          Vairat Sangram's reply, Jul 17, 2019
                          Return to my smart watch order
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                            S
                            Sukhman Saini
                            from Amritsar, Punjab
                            Jul 20, 2019
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                            Address: 152003

                            Today i was going to receive my debit card from my bank through blue dart express. They call me at 12:06 pm but i was at my institute. I was in my class so i was not able to pick the call. Then i call him back after an hour at 1:05 pm. I call 3 times but he didn't pick up my call. This type of behavior is not acceptable. I have received many orders successfully through blue dart at the same address. Please help me to resolve it.
                            +1 photos
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Jul 20, 2019
                            Updated by Sukhman Saini
                            Today I was going to receive my debit card from my bank through Blue Dart Express. They call me at 12:06 pm but I was at my institute. I was in my class so I was not able to pick the call. Then I call him back after an hour at 1:05 pm. I call 3 times but he didn't pick up my call. Now their website is showing Consignee'S Address Incorrect. This type of behavior is not acceptable. I have received many orders successfully through blue dart at the same address. Please help me to resolve it.
                            Jul 22, 2019
                            Updated by Sukhman Saini
                            Now they are showing Undelivered Shipment Held At Location. This time they didn't even Call me. This is ridiculous.
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                              A
                              Ani11
                              from Mumbai, Maharashtra
                              Jul 20, 2019
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                              I am so disappointed with their courier services.. Their courier guys are extremely rude and have no manners at all.. I have never complained about any courier services before i have never seen anyone this much disrespectful.. I got a message from flipkart that my products will be delivered via blue dart.. They never deliver it on time.. They will just prank call you and when you call back they will simply say they couldn't find my address.. Are you kidding me.. Like seriously.. I don't live in jungle that you couldn't find my address.. He said he will not deliver it today not on sunday he will deliver it on monday.. They talk like we owe them something.. They are doing a charity by delivering us our products free of cost... Worst services and worst guys
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                Ateeb Ahmad Khan
                                from Mumbai, Maharashtra
                                Jul 20, 2019
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                                Address: A-14 Medical colony, AMU, Aligarh, Uttar Pradesh, 202002

                                I have ordered some stuff from zara which i wanted to return. Your delivery boy came to my house and pressed the door bell continuously. My mother asked him to press the bell only once from next time as nobody is sitting at his/her door. To which he misbehaved with my mother very badly and didn't even took the return package.

                                This is a matter of high concern for the reputation of your company. I am going to write to zara as well. Moreover, i highly condemn this act from your side and i need an apology letter in the name of my mother.

                                Regards
                                Dr. Ateeb ahmad khan
                                [protected]
                                [protected]@gmail.com
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  D
                                  Deepak HR Aveda
                                  from Changanacheri, Kerala
                                  Jul 20, 2019
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                                  Address: Deepak.M HR Manager Park Regis Aveda Kumarakom Kumarakom,Kottayam, Kottayam, Kerala, 686563

                                  Dear ms. Bluedart,

                                  Self deepak from kottayam, kerala. I had ordered on product form seniority, when the time of booking seniority site shows that the product have on spot delivery at kumarakom (Pin 686 563) through blue dart courier service. But i’m shame full to say blue dart can'nt deliver the product to the mentioned address (Pin 686 563). I got a call from blue dart, kottayam office saying that they do not have service in kumarakom area and if i need product i have to go and collect from their kottayam office.
                                  If bluedart can’t deliver the thing to the correct address why don’t they confirm that thay have serice in the mentioned pin code??

                                  Courier address

                                  Deepak. M
                                  Hr manager
                                  Park regis aveda kumarakom
                                  Kumarakom, kottayam
                                  Pin :686 563
                                  Kerala

                                  My mail id is deepak. [protected]@gmail.com
                                  My mob no is [protected]/ [protected]

                                  Waiting for your reply,

                                  Deepak m
                                  Blue Dart Express customer support has been notified about the posted complaint.
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