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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Nov 17, 2025

Complaints 10547

Resolved

942

Unresolved

9605

Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: Jaipur, Rajasthan, 302001

I haven, t received my cheque book and it is showing that it is delivered to some unknown person. How can be your delivery boy can be so irresponsible that he gave the bank credentials to anyone. The packet contains my cheque book as well as my debit card. Please resolve my issue as soon as possible. The courier was in the name of homybee services private limited.

Blue Dart Express customer support has been notified about the posted complaint.

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Address: 122001

I had ordered a product online and i received it yesterday. The shipment code was [protected]. Manish delivered it on 27 june.

While ordering it, i had mentioned the address clearly 3rd floor of batra house on plot no. 52. The name of my company was also present on the address. However, the delivery person, manish sternly refused to come to the third floor for delivery. Instead, he asked me to come to the main gate to collect my parcel. He cited the reason that he had a load and could not come. There is a lift in our building and he could have availed the lift. All the courier delivery people come to the third floor for delivery.

I would like to ask blue dart, is this your policy to ask the customer to come to the main gate to pick up the product? If all other courier companies can come to the third floor, why not blue dart?

Blue Dart Express customer support has been notified about the posted complaint.

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1

12527

from Ahmedabad, Gujarat

Jun 28, 2019

I'm not getting my shipment.
Please check it and provide me my courier as early as possible.
What's your nonsense service.
[protected]
Mob.no-[protected]

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My product was out for delivery today but did not received any call/email/sms from blue dart and now the status shows "prohibited area-entry resticted for"

I have no clue whom do i contact and what should i do. I need the parcel as soon as possible. I don’t understand how can a company like blue dart do this.

This is a very big loophole in your service and you guys need to look at this.

I have no clue if this is your company policy for putting orders on hold or the delivery boy gives the wrong report to meet his target, but you guys beed to fix it as soon as possible...

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Address: Tirupur, Tamil Nadu

Sir/madam,

[protected] it's my consignment number from kotak mahindra bank is booked on 24th June 2019 online status o[censored] r statement will be reached on 27.06.2019 but still now I not received the said consignment. Furthermore I contact to nearest my area bluedart office and say said number he is no response for me... Furthermore I contact to customer care executive office and once again fullgilled and verified my address but still now I'm not received any one call from local blue dart office...
Kindly send the consignment and do the needful sir...

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Address: 4/5, j,g nagar, Kumar nagar, Tirupur, Tamil Nadu, 641602

I ordered one opticals from OSM opticals. The delivery man called me to deliver. I said I will available on another address, could you deliver here?. He roughly speaks that deliver after 2 hours, and cut the call before I reply the answer.. it's too irritating and less response to customer. Did blue dart approaches that kind of customer treating?

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Address: Panipat, Panipat, Haryana, 132103

Hi bluedart team,

My order ([protected]) was about to reach 26th june, 19 but it was not delivered. I tracked the status of courier and it is showing as "consignee address unlocatable/landmark needed". I have not informed about this by call or via message and when i call the your panipat office no. [protected] then they said that delivery guy is on holiday today and will be delivered tomorrow but i have not yet received my package and now i'm trying to reach landline no. But no one is picking up. This is shows that you really don't care about your customers. Such an irresponsible courier company.
I didn't expect this from you people.
I am attaching the screenshot of my courier details.
Please find the same and try to deliver my package asap.

Thanks!

+1 photos

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D

dolna

from Kolkata, West Bengal

Jun 28, 2019

The person who comes to deliver letter or parcels in kasba area he is very rough and use very foul language. He starts abusing and threat us that he will not deliver any letters and say no one was present. Please look into this matter and change the delivery men as early possible because he is bringing a bad name to your reputed courier company

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Address: Niteen Magar | Bharti airtel ltd | Aurangabad | North Maharashtra | 3rd Floor, Renuka Krupa ,Ashoka Compound, Opp District Court & Dhoot Hundai Showroom , Adalat Road, Nr Baba Petrol Pump, Aurangabad – 431001, Aurangabad, Maharashtra, 431001

Website: Niteen Magar | Bharti airtel ltd | Aurangabad | North Maharashtra | 3rd Floor, Renuka Krupa ,Ashoka

Delivery boy is asking me to pickup shipment as per his time. Please aks him to delivery my shipment on given address.

This is my office address.

Niteen magar | bharti airtel ltd | aurangabad | north maharashtra |
3rd floor, renuka krupa, ashoka compound, opp district court & dhoot hundai showroom,
Adalat road, nr baba petrol pump, aurangabad – 431001
[protected]

Blue Dart Express customer support has been notified about the posted complaint.

Jun 27, 2019

Updated by Niteen M Shipment Number : AWB#[protected]

Location : Aurangabad Office.

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B

Bill Steve

from Tral, Jammu and Kashmir

Jun 28, 2019

[protected] Tracking number shipment not delivered on time.

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Address: HOUSE NO. 67, SARAI SHEKH ALAM, NEAR DELHI OPTICALS KHURJA, BULANDSHAHR, Bulandshahr, Uttar Pradesh

Hello,

Six days has been passed and my shipment from IMT CDL Meerut Road, Ghaziabad dispatched on 20/06/2019 is not yet delievered to my below address :

Piyush Gupta C/O Mr. Mohan Lal Gupta
House No. 67,
Sarai Shekh Alam,
Near Delhi Opticals,
Khurja, Bulandshahr - 203131
Contact No. [protected]

Actually, contact no. mentioned on shipment is not working as currently i am out of India so please contact on following mobile no. :

[protected] (working contact no.)

Waybill no. : [protected]
Reference no. - [protected]

This shipment contains my very important educational documents .
So kindly check and deliver the shipment to the mentioned address.

+1 photos

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P

prble swnt

from Mumbai, Maharashtra

Jun 28, 2019

I am prabal sawant
My order number is- CA38060
Oder date : dont know
Delivery date: 17/06/2019
Product Name: Renumax scratch remover ×1
Total amount: 899+100 shipping

Return reason:- useless product not remove scratch this product... Fraud product

Refund me

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Address: Girinath centre,Nandyal, Kurnool, Andhra Pradesh, 518501

An emergency medical product has been ordered through the bloody test company accuchek and it has not been delivered to customer, even though it has reached nearby delivery centre, without contacting the customer the delivery boy returned the package to origin, who gave him rights to return the package without accessing customer, bluedart product tracking i'd:[protected]. Please take action...

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Address: 825301

Product from shopclues reached Hazaribag on 22.06.19. but without visit my address without call me delivery executive send false report that customer not available in given address. Call customer care on 22.06.19 they assure me to arrange delivery on Monday again yesterday on 25.06.19 call customer care and also sent mail but till today afternoon not received the same. Again call customer care they assure me delivery by today evening but it's not happened.

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ShopClues.com Customer Care

from Gurgaon, Haryana

Jun 28, 2019

Dear Gourav,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

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Address: 560072

I got a message that the courier was not delivered due to my unavailability. But i was home the whole day and no attempt to contact me or towards delivering the courier was made. Further i tried calling the customer care to schedule a delivery, for which i was kept on hold and subsequently my call was disconnected multiple times.
AWB number: [protected]

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Address: Parashu Ram, Parashu Ram Niwas, Pawan Vihar (Radar)Nanda Nagar, KurnaghatNear Krishna RO Water Plant, Gorakhpur India Mob. 918318531391, 917784055912, Gorakhpur, Uttar Pradesh, 273008

I was informed by sms on mobile that delivery of your fern n petal shipment will be attempted by blue dart today ie 18/6/2019 waybill no [protected]. Same message on next day on 19/06/2019 also appeared on my mobile. But no delivery was made to me. After tracking the details status was po box address, unable to deliver. Where as on the same address an other shipment having waybill no [protected] was delivered to me.

Both the shipment were booked on the same address, one of them has been
Delivered and other one is still undelivered.

Kindly look into the matter and make necessary arrangement for delivery of the shipment to me on priority.

Thanks.

Blue Dart Express customer support has been notified about the posted complaint.

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S

Sazid Anwar

from Delhi, Delhi

Jun 26, 2019

I buy a michro touches trimmer but this trimmer is not good and also this is very small so please return my product this is not working properly and this is not good

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Address: RANGOLI GARDEN,FLAT No.10121,Block-31,Maharana Pratap Road,Near Vaishali Nagar,, Jaipur, Rajasthan, 302012

Kindly deliver my consignment before 1 pm today. My address is of rangoli garden jaipur, naer vaishali nagar. It is one of the biggest and most famous township of jaipur. It does not require any landmark. The location is near kani place, kanakpura area near vaishali nagar, jaipur. If any further assistance required do call me on my mobile number [protected] but deliver the consignment before 1 pm

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D

Dr.Swetha Prakash

from Thiruvidaimaruthur, Tamil Nadu

Jun 26, 2019

I have given my full address but not received my parcel till now. Track status is to inform extension number but y.why so delay after complete details been given

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Address: P 1/12, C.I.T Road, Scheme VIIM., 700054

The BlueDart AWB number of my item is [protected]. It was supposed to be delivered by yesterday but I tried several times to contact the delivery boy (PRASENJIT HALDER/ [protected]) but he is not picking up my call. I tried to contact the BlueDart Salt Lake office but the scenario is same. I wonder what kind of service you people are providing?? I had experienced the same before also. You people are taking delivery charges and giving such a worst services.

+1 photos

Blue Dart Express customer support has been notified about the posted complaint.

Jun 25, 2019

Updated by Sk Abdul Mohid The issue got resolved.

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R

Ravi T.K

from Kizhake Chalakudi, Kerala

Jun 26, 2019

Way Bill number [protected] not delivered from Thrissur. I am T.K.Ravi, addressee, running after them. Kindly resolve.
T.K.Ravi
Mobile - [protected]

D

dhana06695

from Bengaluru, Karnataka

Jun 26, 2019

Courier is supposed to be delivered at Sholinganallur. But it is delivered to ASV mettukuppam address. Request you to deliver my courier at sholinganallur address. As my past bluedart delivery was delivered @ sholinganallur address only

D

Dipak Hasamsa

from Mumbai, Maharashtra

Jun 26, 2019

I want to refund my money due to product is very poor quality.

Dipak Hasamsa's reply, Jun 17, 2019

Product is very poor quality. I want to refund my money.

Dipak Hasamsa's reply, Jun 17, 2019

Product is very poor quality. I want refund my money.

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Address: Prakasam, Andhra Pradesh, 523105

I received message from bluedart on 29.04.2019 with reference number ev[protected] that my item is out for delivery. I waited for one week but didn't receive any further detail about delivery boy or delivery information and even no phone call from bluedart delivery boy or bluedart point. Iam trying contacted to bluedart point daily. The bluedart point is daily door locked. I inquiry bluedart point is c/o dtdc courier point. Just now i tracked my item and it's having a status of address in correct return to sender. I really regret to have such behavior from bluedart. I would request to deliver my item as soon as possible.

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M

MAX INDIA 1

from Delhi, Delhi

Jun 26, 2019

I had a courrier to be recieved at the rajouri barrack cisf but the courrier man could not even wait for 5 mins and went away ...manish nishaad raj was the courrier man

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Address: House number-2461/13a , Jawahar colony,behind government Saran school nit Faridabad, Faridabad, Haryana, 121005

Hello sir/madam
I have already received some material from blue dart and i am satisfied with your delivery but now i order some material now this time but i don’t know how to cancel without any call from your side and your delivery boy is tell me not find my address
Now 5-7 times i have to call him about my order but he is not talking my phone
Your delivery boy is so foolish
I am saying to him please tell...

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Address: Raman Tower, Ground, 3-7, Sanjay Place, Agra, Uttar Pradesh 282002, Agra, Uttar Pradesh, 283110

Hi,
My name is ravindra and this is regarding blue dart awb#[protected].
I claim that the product is not delivered to me but if i track the shipment, it shows delivered and received by ravindra i. E. Me on 15-jun-19. My concern is neither me nor anyone in my family received the product, then whom they delivered or wrongly mentioned as delivered?
I complained with complain id 668737 around 5 days back but no answer given yet.
I need my shipment because it contains very important thing debit card.
Please escalate it.

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S

sai lakshman

from Guntur, Andhra Pradesh

Jun 25, 2019

I received fashion able simple wear tailored fit soild casual 3shirts fake item
i booked one item i received another item please refurnd my money ..
i dont want this item i want return my item

blue dart product undelivered(36245126676) - Comment #3468239 - Image #0

A

Akhi Nani

from Delhi, Delhi

Jun 25, 2019

Earphones will be not working.. They working only one... ... ... I want another earphones... Or.. I want money...

Akhi Nani's reply, Jun 20, 2019

Earphones will be not working

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Address: Tarnaka near naryana school, 500017

Courier guy was very rude he called me i was at office i said that i'll come within half an hour and said that i'll come to him where ever he is at that time but he was very rude and disconnected my call i called him again that wen can i collect where can i collect but he was very rude he blocked my calls i didn't receive my courier till now i was available but he ignored to give me # person

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Address: Veeranapalaya, Bangalore, Karnataka, 560045

Tracking no : [protected].

I work for tcs and recently they announced tcs watch to be delivered to all employees. On 30th april, i was on long leave and not reachable and the product was marked as delivered to someone without my knowledge.
Please answer the below query since, i got the tracking number for tcs today. Checked with my office and team no one received it.

1. Why it didn't return to tcs if i am not available?
2. Who is 'jamaal' give me his contact number or his signature on the document.
3. Who is the delivery guy details?
4. Why have you given the parcel to some random person provided it's my office address?
5. Why you didn't deliver the parcel to my office reception?

I want a my parcel back or the amount of product as a claim.

Sai.
[protected]

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S

Shahid shariff

from Mumbai, Maharashtra

Jun 25, 2019

After product out for delivery, tracking details showing consignee refused-wrong delivery what do the meaning of it

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Address: Dhanbad, Jharkhand, 826001

I have shipped with express from bluedart but when i check status it is showing landmark needed nobody called on the number written in the shipment. How can someone know we always send on this address with other courier they promptly deliver. This is very bad service at least if in doubt should call on the number. I need this parcel urgent please resolve.

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