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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Oct 27, 2026

Complaints 10618

Resolved

944

Unresolved

9674

Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: 183, 4th Floor, Sri Sai Harsha Tower, Opp. to Forum Neighbourhood Mall, Whitefield, Bangalore, Karnataka, 560066

My kihome pillow order with order id - [protected] was to be delivered on 15th july, 2019. I got a message that my order is out for delivery and will be delivered by s amaresh at +91 [protected]. I continuously tried him but he disconnected the call every time and my order status is showing he tried to deliver but my office was closed. My office was open till 7 pm and if it was closed why he didn't call me. Even today he is not picking my call. Kindly look into the matter asap as my order is paid.

Blue Dart Express customer support has been notified about the posted complaint.

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J

jainkap07

from Mumbai, Maharashtra

Jul 17, 2019

Shipment is not delivered as it is showing "Undelivered Shipment Held At Location". Please contact me as my work location will change in a week. My bill no: [protected]

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Address: Lucknow, Uttar Pradesh, 226021

The shipment wasn’t delivered saying as prohibited area - Restricted for delivery .
They didn’t even contacted me once to ask for the directions or anything and just sent a simple message to me - ‘prohibited area ‘
How can they do that without contacting me once . I did put a landmark so that they don’t find any difficulty in finding the address .
This is unbearable .

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Address: Banjara Layout Main Road, Horamavu, Bangalore, Karnataka, 560043

My particular consignment has not been delivered but i am surprised to see status changes.
There is no call or even an attempt by the delivery person to get in touch and directly changing status to consigne not available is an easiest excuse.
Very bad experience and is happening the 2nd time.
Very keen to see what they change promptly on their status tracker.

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Address: PURI, 752001

My waybill no : [protected]
Reference no : 12979419

This parcel is expected to be delivered on 11/07/2019. But according to puri blue dart courier service is saying to me delivery will be on 15/07/2019. I am dissatisfied for this. Why i will wait for extra 5 days.

My demand is the parcel should deliver to me on today.

My mobile no is - [protected]

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M

Mohit Mms 9310783857

from Delhi, Delhi

Jul 16, 2019

Sir mara corear paytm ka mara adras missing hoga lokason nahi hoo rah ha sir mara Bill no-[protected].sir mara adras. NIRANJAN DAS. 165/a/1.B.GT ROOD GOLDEN CANTA LILIA.HOWRAH. PIN 711204 WAST BANGL.

S

Shabhari Narayan

from Noida, Uttar Pradesh

Jul 16, 2019

Not yet received my courier..to my address ...for what sake does it held in hyderabad..asking for department or extension number...

S

Sheo N P Singh

from Delhi, Delhi

Jul 16, 2019

Shipment earlier was returned due to address not located. Same is happening 2nd time. I had not received any call. Several time Blue dart delivered four on my address. Address again given below.
Please deliver shipment.
Contact no if required
[protected]/ [protected]e

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Address: 560016

Hello team,

I didn’t received my courier from blue dart, my awb number [protected]. However i received a message like your citibank rewards item (S) has been delivered at your address on 11/07/2019 through blue dart vide awb no [protected].
Please let me know why i received this message.

I don’t know who is that suman
Note: i didn’t received any call from blue dart

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I have received a text saying that my credit card will be delivered today but i didn't got any call from any blue dart delivery executive but when i see tracking details it shows that status is c'nee shifted from given address. How come you not contacting the consignee give such status, i want this issue to be resolved asap, and also suggesting to give delivery executive contact details to the consignee.

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Jul 13, 2019

Updated by Arunbobby Blue dart has to deliver me my credit card on 10th july 2019 but they didn't deliver it and given the status that consignee has shifted from address without even contacting me and they again said it will be delivered again on 11th July 2019 the delivery executive gave a missed call at 12:48 pm instead of calling me and updated the status as consignee shifted from address as earlier he has done but immediately I called him at 12:50 pm within 2mins but he didn't lift the call at all I had tried so many times but he didn't lifted the call why blue dart is so irresponsible about this I want this issue to be resolved ASAP

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K

Kalwani Ramesh Kumar

from Mumbai, Maharashtra

Jul 16, 2019

The captioned AWB NO. BOOKED on 8th July. It is learnt received by bluedart office on 10th july. Upon contact your office personal informed that will deliver on 12th. Very bad service in your part. Ordinary post is better.

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Address: Jisha Nivas, puthuppanam,Vadakara, Kozhikode, Kerala, 673105

Dear sir
Icic bank had sent me letter through blue dart courrier service.
The courrier service people called by phone and told they cannot deliver to my place.
I told them to give letter to a shop which is adjacent to the blue dart office.
They have not delivered the letter. I got a message that i am not available.
This is very clearly a irresponsible attitude by the service provider even though i was present.
I already informed to icici bank head office.
How can they sent valuable documents through your service.
Either you have to deliver the document or i have to take action against this and i will definitely publish in social media
Regards

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V

vkmm

from Surat, Gujarat

Jul 11, 2019

+2

Right

P

Piyush shahi

from Mumbai, Maharashtra

Jul 12, 2019

I am sonam I don't like this product this is totally different and defect this product please refund my money

H

he835207

from Delhi, Delhi

Jul 12, 2019

Your delivery boy of Ranchi named Nishant Seth contact no. - [protected] does not listened my instruction and his behavior was very rude and harsh towards me
I request you to take action against him

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Address: Dibrugarh, Assam, 786101

Sir,
With deep regret i would like to submit a few facts towards your consideration-
1. I was supposed to receive a package from amazon, which showed out for delivery in your tracking id. I also got a mail regarding item regarding the same. The ref id is [protected]

2. I called up multiple times in the land line number of your local office which went unanswered. At last when the call was picked up the guy asked me about the ref id and responded me to pay additional amount for delivery of the item. The contact no is appended is[protected].

3. These instances create a bad image for a credible brand in the locality.

4. It is therefore requested that necessary action may be initiated at your end to resolve the grievance at the earliest.

Regards,

Vivek sharma
[protected]

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Address: CIIRC-JYOTHY INSTITUTE OF TECHNOLOGY, TATAGUNI, BENGALURU-560082, 560082

Dear sir
My item with awb no. [protected] was suppose to deliver on 08/07/2019 but simply giving some reason on their website and not delivering my item. The pin code which are mention in address are 100% ok. As per government of india data but some time they simply update it is wrong. Wrong is with blu-dart not with any other. The item was dispatched on 07/07/2019 from gurgaon, haryana india. First way bill no. [protected]

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Jul 11, 2019

Updated by Ckiit25 your person not coming to give my item simply they are telling, what they want in past they have delivered number of item, on 14th may 2018 i got item delivered by bluedart (waybill no.[protected]) and in march 2019 (Waybill no. [protected]) and last time [protected]/[protected],

PLEASE TELL YOUR PERSON TO CALL ME AND DELIVERED THE SAME AWB#[protected] or [protected]

I NOT HAVE RECEIVED ANY CALL FROM YOUR DELIVERY PERSON, THEN HOW HE UPDATED THE STATUS, ACTUALLY YOUR PERSON NOT WANT TO come

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Service experience was very frustrating to me. I got my highly confidential documents in already opened parcel with delayed by 6 days. Your service is highly insecure and that makes me more anxious. Its very unprofessional.
I will not recommend to other to send your highly secure confidential data with Blue Dart. Even now onward I am going to motivate others not to use your service.

My awb no is [protected].

Please take a serious action against concerned person.

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Address: 560095

Bluedart cancelled my delivery of axisbank credit card. The shipment has every requirement that policy holds. Bluedart said "department and extension number missing". When personal number of recipient is available why blue dart needs something other.
Ask blue dart to deliver my shipment with in 24 hours.

Awb:[protected]

When i approached the nearest branch, officials are pointing out to some random offices.

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Address: bommanalli, 560068

My credit card is shipped from mumbai to bangalore on 7 and it was supposed to be delivered as on 10july2019 but the courier boy is denied to give parcel to me and i did not call from blue dart. There is no customer service, if i try to customer service number there is no response, they may do fraud transation on my credit card please take action against this is want my credit card on a urgent basis.

They have sent message saying that courier is delivered at 1.40 pmon 10thjul2019 to umpathi, but i dont no who is uma pathi and i did not recived credt card yet.

Jul 11, 2019

Complaint marked as Resolved

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My friend Arshdeep Singh bought A1 smart watch from Blue Dart / DHL quality of which was not upto the mark and he wishes to Return the product.
Blue Dart Customer care is not picking up.

Details of delivery are as following

Waybill No- [protected]
Reference No[protected]
Delivery date - 10 July 2019

It is required to return the product.

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Address: Aster cmi hospital, kodigehalli gate, sahakarnagar post, bangalore 560092, 560092

Dear sir,
Am kiran k m, customer of bluedart on 7-7-2019 i ordered for sony earphone wireless bluthooth and i recieved today[protected] . Its really dissapointed why because they given me different product for me. Am not satisfied with that. Now kindly cancel my order and refund my money.
Below is a product details for your reference

Reference ID : 08JUL432
Order ID : 6896176
Tracking ID : [protected]
Contact number : [protected]
NAME : KIRAN KM

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Address: Sri Satyanarayana Pg, near axis bank atm, balaji layout, marathahalli, 560037

My order Id. [protected], courier boy name is RAMESH KUMAR S N, contact number is [protected], I got the message regarding the courier is out for delivery, after 2 hours I got the message telling DELIVARY ATTEMPTED. I didn't even received call from the boy, I am trying to call this guy but he is not attending my call, same thing happened with another order also. Please send my courier

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Address: Vijayanagar BANGALORE, Bangalore, Karnataka, 560040

I have got a message that product will deliver by 6th july 2019 5pm n till now i haven't recieved the product.. N if i check the status it's saying nobody is there at the provided address.. Almost everyone is there at home i dono how u people are saying this. Please i request you to deliver soon as possible as i have my friend birthday n i need to gift.

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M

malikshoaib5463

from Agra, Uttar Pradesh

Jul 10, 2019

Return reason: Product is totally different in design.
Watch is very bad quality.
So i was return the product and
I want refund my money.

B

Bharath12

from Delhi, Delhi

Jul 10, 2019

Against this AWB # only documents received in Bangalore airport hub, but parcel is not arrival & customer care peoples also dont know the exact status against this shipment

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Address: Golghar, Gorakhpur, Gorakhpur, Uttar Pradesh

Website: www.bluedart.com

Delivery boy not able to find my address and he also didn't make any call for address. Just update at the status online. I find many numbers online through google and call at all numbers but all is invalid. At one number when i call then phone is ringing but no pick my call and i call three times again and again. It is the worst courier service in this city.

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Jul 12, 2019

Updated by Sarfaraz Hussain Khan No response till this time from Blue Dart.

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A

Arabinda Haldar

from Mumbai, Maharashtra

Jul 10, 2019

Awb no [protected].did not get upto now. When checking its showing that there is no consignee in this name.

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Address: 506001

Waybill no
[protected]

Status
Misrouted-delivery delayed

Expected date of delivery 09 jul 2019 more details
Shipped
In transit
Delivered
Shipment details
Status and scan
View map
Status and scans
Location details date time *
Chennai airport hub misrouted-delivery delayed 09 jul 2019 16:48
Chennai airport hub shipment arrived at hub 09 jul 2019 12:11
Ground warehouse shipment further connected 09 jul 2019 11:21
Hyderabad hub contact customer service 08 jul 2019 17:57
Cod processing centre ii shipment further connected 05 jul 2019 06:35
Cod processing centre ii shipment arrived 05 jul 2019 01:32
Cod processing centre i shipment picked up 04 jul 2019 18:34

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My package was shipped on 26 june but still they haven't delivered that to me, , and they didn't even thought to contact me once. Please see if i can get any help. Its already 13 days and I am waiting for it. Today i tracked my package and found that, they have just kept it with them only since 28 june, quoting wrong address. This is my tracking id. [protected].
I have also attached the screenshot shot.

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N

Naveen Kumar.T

from Delhi, Delhi

Jul 10, 2019

Dear blue dart team,
I got update in Amazon app like package has been tried to attempt to reach u.

In fact I didn't get a single call either they didn't reach my location to deliver the package .
Simply updating via apps that tried to give package attempt fail is purely wrong..

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Address: Plot no 526 udyog Vihar Phase 5 near by Indian Post Office, 122001

Dear Bluedart,

[protected] This Parcel not received my office But Showing your Online, this is very big Issue you ends. kindly do the needful and revert asap.

Your Customer care not provide proper Information.

Your Attached PO Stamp is wrong.

With Regards
Sandeep k Maurya
Admin
[protected]

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