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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Jun 5, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 184

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G
gurmeet0918
from Mumbai, Maharashtra
May 19, 2019
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credit card delivery from kotak mahindra bank

Address: 29 Naveentam appt sector -9 Rohini New Delhi, New Delhi, Delhi, 110085

The blue dart executive turned out to my address yesterday for the delivery of my credit card . He called me when he reached at my society gate but few weeks back we have shifted to a adjacent society as some construction is going in our old house and the address on the parcel was for the old house. I advised the executive to come to my new address i will show you my ID proof or else i can come down to the old address and take my credit card...
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M
murugeshdeva78
from Mumbai, Maharashtra
May 19, 2019
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Address: 678623

My shipment tracking no:[protected]
expected date :[protected] till now not received
first time wrong update and send delivered sms no one call or contact me but i received only delivered sms
then i complain to customer care yesterday my shipment out for delivery but the same no one call or contact me i don't know where is my shipment pls give my shipment
wtf blue dart is very bad courier services i have ever seen pls quit and go your courier services
Blue Dart Express customer support has been notified about the posted complaint.
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    S
    Surjit11
    from Mumbai, Maharashtra
    May 19, 2019
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    Address: Vpo gaggobua,tarn taran,punjab, Tarn Taran, Punjab, 143302

    Blue dart sent me a message in which they say can't deliver the item due to incorrect address even address is correct and i mansioned pin code as well, so there is no chance to not send it to me.here is my awb number [protected]. I admit that in map my village name is wrong, they wrote gagobua but in actual it is gaggobua, but pin code is same 143302
    Blue Dart Express customer support has been notified about the posted complaint.
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      M
      Mayuri Dhimar
      from Mumbai, Maharashtra
      May 19, 2019
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      Address: Punawale., Pune, Maharashtra

      My awb no. [protected]. Status shown that it received by ranjit on 16th may 3.03p. M. But v r not receive. Whom to m contact. No incoming entry of any delivery boy in our building. We order tshirt through ptm but we are not receive pls help us. Always v receive sms parcel delivery day & contact number & name of person who deliver but this time direct show delivery status also that is in night.
      Blue Dart Express customer support has been notified about the posted complaint.
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        D
        DiyaKris
        from Salem, Tamil Nadu
        May 18, 2019
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        Address: Coimbatore, Tamil Nadu, 641103

        This is the second time this bluedart courier company updating false attempt status. Before few months, this courier company didn't deliver my bank cheque book. After i raised complaint within bluedart then only they delivered my parcel. Now, again they have updated false delivery attempt status on 17th may for the parcel sent from paytm. I called customer care number on 18th may but no updates thereafter from courier team about delivery. Bluedart don't have any contact numbers for regional offices and their toll free number is chargeable from bsnl and airtel network. There is no point of contact to get the parcel.
        Blue Dart Express customer support has been notified about the posted complaint.
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          N
          Niharyka
          from Noida, Uttar Pradesh
          May 18, 2019
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          Address: Sector 47, Gautam Buddh Nagar, Uttar Pradesh, 201304

          Awb number: [protected]
          Current status shows "wrong pincode".
          The pincode on the envelope is the same as on my passport and i have received every mail till date on this pincode. Just because your employees do not wish to work on a weekend they use foolish reasons to evade work. I have to suffer as a consequence with absolutely no loss to them for delays caused for no valid reason. You also charged a premium to the sender for 1 day delivery which you did not deliver as promised. Highly unprofessional and misleading to the customer. You must refund the premium charged and deduct the same from your delivery person. There should be consequences to your employees when they cheat you and customers like this. The pincode, as you will find, is absolutely correct and i have countless documents to prove it.
          Blue Dart Express customer support has been notified about the posted complaint.
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            A
            Ashok A.Shinde
            from Mumbai, Maharashtra
            May 18, 2019
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            Address: Flat no. 604, Ashtavinayak CHSL, Tilaknagar, Chembur., Mumbai City, Maharashtra, 400089

            I have requested mi co. To replace my mobile. And co. Has nominated blue dart to pick up my mobile from my residence vide blue darts ref no is awb[protected]. Last 3 days blue dart calling me and sending sms stating that pick up will be done today. But till today no attempt made for pick up my mobile. Last 3 days my son is waiting to handover d mob.
            Blue Dart Express customer support has been notified about the posted complaint.
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              D
              DharmeshPatel53
              from Ahmedabad, Gujarat
              May 18, 2019
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              Address: Valsad, Gujarat, 396001

              My self dharmesh patel,

              Awb# [protected]
              I want to complain against blue dart service centre of valsad gujarat,
              They never contacted me and then i got message that your address is out of service area.

              Valsad gujarat blue dart provide me worst experience of any courier company.

              Same problem has happened 2 times that my parcel return. So irritating.

              Till now not received my parcel.
              Blue Dart Express customer support has been notified about the posted complaint.
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                S
                sumbhatt11
                from Pune, Maharashtra
                May 18, 2019
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                Address: Akshar Elementa Tathawade Pune, 411033

                This is regarding my shipment #[protected].

                Since 3 days i have seen my shipment status to "out for delivery" and then "customer requested future delivery" when the delivery guy have never called me even once. The delivery personal never confirmed me for future delivery. What kind of professional behaviour is this.
                Especially today i had taken leave to be able to receive my shipment at my home address and yet received no communication from them.
                They have updated my status to "out for delivery" to "need department name/extention number" which is required for office address and haven't delivered my shipment yet.
                I mean why do you need department name/extention number for a residential address, this is absurd and highly professional.
                Please look into this matter as soon as possible and deliver my shipment as it have some urgent items i need for work.
                Blue Dart Express customer support has been notified about the posted complaint.
                May 18, 2019
                Updated by sumbhatt11                 Since 3 days I have seen my shipment status to "Out for Delivery" and then "Customer Requested Future Delivery" when the delivery guy have never called me even once. The delivery personal never confirmed me for future delivery. What kind of professional behaviour is this.
                Especially today I had taken leave to be able to receive my shipment at my home address and yet received no communication from them.
                They have updated my status to "Out for delivery" to "Need Department Name/Extention Number" which is required for office address and haven't delivered my shipment yet.
                I mean why do you need Department Name/Extention Number for a Residential address, this is absurd and highly unprofessional.
                Please look into this matter as soon as possible and deliver my shipment as it have some urgent items I need for work.
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                  K
                  Kirannegi
                  from Pune, Maharashtra
                  May 17, 2019
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                  Address: Pune, Maharashtra, 411045

                  This is regarding my shipment of debit card using blue dart awb# [protected]. I am pregnant and hence can't go to office to recieve my card. I spoke with the agent and asked him to deliver the card to my office reception as was mentioned in the address. Initially he asked me to speak with his superior. I spoke with the superior and we came to the conclusion that i will send someone who will have pancard scan copy and he will deliver the card to that person. But this guy dint handover the card to my colleague and told me that yes i have delivered the card. Now when i call him he doesnt pick up my phone at all. Worst service.
                  My email address - [protected]@gmail.com
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    R
                    Rohith9900
                    from Bengaluru, Karnataka
                    May 17, 2019
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                    Address: Bangalore, Karnataka, 560090

                    I'm rohith
                    I sent product via blue dart to jallandar punjab on march 20th 2019, (Worth 20k) delivery status in online is delivered but it is not dispatched yet, pod is unavailable in online even though i tried to reach the concerned team i didn't get any response properly. Pod they sent me was circumvention altered
                    My email id - rohith. Shetty7204gmail.com
                    Please help with this issue
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      A
                      Amrita Lokesh Bhatt
                      from Kanpur, Uttar Pradesh
                      May 17, 2019
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                      Address: 34L/15 dabouli-1, Kanpur-208022, 208022

                      Dear sir,
                      Maine paytm se smartphone (Redmi note5pro) order kiya tha 09/05/19 jo ki 13/05/19 ko deleverd hua.
                      Phone ki screen me spot tha or display blink kar rahi thi. Maine 16/05/19 ko 10am par return policy me complain kar di. So pls return your product and return my whole amount.
                      Thanks

                      Lokesh bhatt
                      34l/15, dabouli-1 kanpur-208022
                      Mb-[protected], [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
                      May 17, 2019
                      Updated by Amrita Lokesh Bhatt                       Ye bill hai sir.

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                        G
                        Garima De
                        from Mumbai, Maharashtra
                        May 17, 2019
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                        Address: FA-3, 4th floor ,Ma Kali Apartment, Deshbandhu Nagar, Baguiati, 700059

                        Sir, i did send shipments from potheri at chennai to salt lake, kolkata.
                        The shipment was supposed to be delivered by 13th may. Inspite of calling a number of times i didn't get a good response from you. The shipment got delivered 3days late.
                        Along with it a product is damaged. I had a bed table in the total shipment. Whole sending i had a clear conversation with the executives to ensure whether it can be delivered in good condition. They assured me of that. Now one corner of the table is badly broken and there are scratches on outer sides as well.
                        This kind of negligence wasn't expected from such a brand.
                        Kindly look into the matter.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          A
                          Agnivo Biswas
                          from Mumbai, Maharashtra
                          May 17, 2019
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                          Address: Kolkata, West Bengal, 700091

                          Hi team. I have not received any product but it's been showing as delivered.. I am sick and i will be going to office from monday. But the item is showing as delivered. I have not received any calls from your agent neither my friends received my product on my behalf. Therefore i will request you not only to look into this but also to ensure so that i receive my product on monday...
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            P
                            Pavankumar Muthireddy
                            from Delhi, Delhi
                            May 17, 2019
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                            Address: Visakhapatnam, Andhra Pradesh, 530051

                            I got msg on 16/5/19 03.30pm that your shipment is out for delivery but didn't received; then i have checked the status through waybill no:[protected] it showing that consignee's address unlocatable/landmark needed at 06.54pm delivery boy not even make a call what a work he doing than...
                            I want my shipment today my address same as on shipment and landmark is near sri panchamukha gayatrimata temple chinnamushidiwada 530051
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              C
                              Chanthuru
                              from Mumbai, Maharashtra
                              May 17, 2019
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                              Address: 603103

                              Waybill [protected]
                              The parcel was supposed to delivered on 16-may-2019. Instead the status changed to held at location with tag - prohibited area/ entry restricted for delivery

                              Not sure how it happened as i did not receive any call from the bluedart guys when they came to deliver nor any text.

                              Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                Lalramchhana47
                                from Aizawl, Mizoram
                                May 16, 2019
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                                Address: Aizawl, Mizoram, 796009

                                My credit card which was send by the bank through Blue Dart was returned without any contact made from the courier. My shipment number is AWB#[protected]. Many complaints have been made against the company but to no avail. They just send back items without contacting the to-be receiver causing grievances. This is clearly a breach of consumer right and strong actions be taken against them.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  A
                                  amitjango123
                                  from Mumbai, Maharashtra
                                  May 16, 2019
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                                  Address: Credence Resource Management,MIDC, 1st and 2nd Floor Zensar Building 3-1, E-park, South Tower, Kharadi, Pune, Maharashtra 411014, Pune, Maharashtra, 411014

                                  My shipment from hdfc arrived at my office address on 15th may2019... The delivery guy called me... I cannot be available there as my office hours are in night shifts... I tried calling delivery guy many times to get status as he's neglecting my call and not informing me whether he dropped my letter at my office address or took it return with him.. Avb# [protected] tracking#[protected]
                                  Delivery guys ph #[protected]... Want blue dart to resolve my issue need the current status of my shipment, where is it??
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    A
                                    Ahsan Fatma
                                    from Mumbai, Maharashtra
                                    May 16, 2019
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                                    My shipment with way bill number [protected] was about to deliver today on 16th may 2019 but it wasn't delivered.

                                    End of the day i received a text message that my shipment was delivered by 3 p:m 16th may.

                                    Also i didn't receive any call from the delivery person but when i went to collect my shipment he asked me to come when he calls. I neither received the call nor my shipment was delivered.

                                    Please look into this matter asap and provide necessary update.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    View replies
                                    I have not received my shipment yet. Even though I went to receive my shipment the delivery person asked me to come when he calls. I neither received a call nor my shipment was delivered. This is very annoying and careless attitude. How is it possible that the status is updated without delivering it? I need an update on this issue asap.
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                                      V
                                      Vaishnavi Dandavate
                                      from Delhi, Delhi
                                      May 16, 2019
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                                      Address: GlaxoSmithKline Consumer Healthcare Ltd 14 km stone, Sonepat - Meerut Road, Village Khewra, PO Bahalgarh, 131021

                                      I was informed that my parcel will be delivered on 11/5/2019. But your service has been so miserable that the parcel has not reached me even after 5 days. I have been calling the service number provided online, but they have the same rote answer memorized and promise me that i will get the delivery the very next day. I have been listening to this same # answer for the last 4 days!!!
                                      I need my parcel delivered to me by this week. Do you people even understand the importance of time??? How long does it take you people to deliver something from delhi to sonepat???
                                      Blue Dart Express customer support has been notified about the posted complaint.
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