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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 184

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A
Achita Sharma
from Bholath, Punjab
May 12, 2019
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Address: Indira Colony, Pathankot, Pathankot, Punjab, 145001

Hello team,
I had placed order from igp.com on the occasion of mother's day and on 10th i got a message that the blue dart person is unable to deliver the package as my address is unlocatable but i didn't receive any call.
On 11th i had to call the blue dart customer care to reschedule the delivery and i mentioned that i needed it to be delivered today, still it is undelivered.
Now today is mother's day and my gifts are not delivered to my mom.
When i am tracking it is showing that it has reached my city, so can you let me know whats the point of ordering in advance when you have to keep it in your blue dart office only.
Also this is my second escalation.
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    J
    JithinRaju46
    from Anandpur Sahib, Punjab
    May 12, 2019
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    Address: kOTTARAKARA, Kollam, Kerala, 691531

    My name is jithin,

    M y new credit card issued by axis bank, bharuch branch, gujarat has been send to my home address in kerala,
    Credit card no. Ending in 3324,

    Dispatch date -03.05.2019
    Awb# [protected].

    Tried to contact the staffs, not attending calls.
    My package still not received & no response from blue dart team regarding the same.

    Requesting to resolve the same
    In a priority basis.
    Blue Dart Express customer support has been notified about the posted complaint.
    View replies
    Hi, we are here to help! Please inbox us your contact number, and we will get back shortly.
    Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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      W
      Wasim Dhamnekar
      from Delhi, Delhi
      May 12, 2019
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      Address: H no 88/B Patil galli peeranwadi, Belgaum, Karnataka, 590014

      My way bill No.[protected]
      It's not delivered from last 3 day and I am getting the massages as delivery update its showing as address is incomplete.
      But I have not received a single call from delivery boy
      What useless services is this. I will complent to consumer court if I have not received my parcel till tomorrow.
      May 12, 2019
      Updated by Wasim Dhamnekar       Delivery boy has not called me once from last 3 days
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        P
        parmeshwar agarwal
        from Mumbai, Maharashtra
        May 11, 2019
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        Address: 465/1 ms nagar kurichi privu, Coimbatore, Tamil Nadu, 641023

        My tracking number [protected]
        From 3days tele caller is today it delivery
        But not probably and i tracking
        They snowing out for delivery no cal from delivery boy this parcel i have to gift
        Not reach till waste of money in your service
        If all not time y should parcel and charge
        High. Name is big but service is very cheap like ordinary service courier
        Blue Dart Express customer support has been notified about the posted complaint.
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          K
          Keshavanath Ramachandran
          from Bengaluru, Karnataka
          May 11, 2019
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          Address: 2ND MAIN ROAD, SESHADRIPURAM, 560020

          Awd no-[protected], the courier is undelivered. The reason given is address untraceable. I have been trying to contact your customer care no- [protected] which is " useless". You claim to be south asia's no-1 but your service is hopeless. I wonder how you became no-1 courier.
          My mobile no is [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
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            S
            Sabavath shashikumar
            from Mumbai, Maharashtra
            May 11, 2019
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            Address: Injapur Hyderabad Injapur khaman, Rangareddy, Andhra Pradesh, 500070

            The product is not good. I want my money just i got the delivery not nice. I booked bluetooth headset i got wire head set
            Really not good plz i want my money please help me v r poor i think it's is very good but very bad not nice it is please i want my money please take u r product and go with in one day please i want my money try to understand please
            +1 photos
            Blue Dart Express customer support has been notified about the posted complaint.
            May 11, 2019
            Updated by Sabavath shashikumar             I want my money I don't want product
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              S
              Satish Uppar
              from Mumbai, Maharashtra
              May 11, 2019
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              Address: Ramamurthy Nagar bangalore, 560016

              Product tetrabyte ultraslim wireless mouse black colour not delivered on 10/05/2019 but showing bluedart website it is delivered, as per your website address i enquire in given address they said we not got any such product, so please cooperate solve the problem as soon as possible. I tried delivery phone no many times not picking the call.

              Shipment [protected]
              Satish. [protected]@gmail.com
              [protected]
              Blue Dart Express customer support has been notified about the posted complaint.
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                M
                Manjinder Singh Saab
                from Mumbai, Maharashtra
                May 11, 2019
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                I have not received study material but track number showed material delivered but i have not got yet please give answer immediately track no is[protected]
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  Sanket gk
                  from Indore, Madhya Pradesh
                  May 11, 2019
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                  Address: Pune, Maharashtra, 411013

                  Hello
                  This is regarding my clothing order from Paytm which was delivered by blue dart's
                  Delivery person Mr.Akil Shaikh
                  1) my office address was Tower 14 & he called me to come at Tower 15 very rudely.(distance between T14 & T15 is 300 m & in office hours it is difficult to find time )
                  2) he did not responding to calls when I tried to convey him to come at Tower 14
                  3) even when I reached to him & asked neatly regarding address as T14 then also he was like very arrogant gunda.
                  Hope you will take action at least to have a neat behavior.
                  Invoice photo attached

                  Regards
                  Sanket
                  +1 photos
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                    R
                    Rishabh s
                    from Delhi, Delhi
                    May 11, 2019
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                    status : prohibited area-entry restricted for delivery

                    My waybill no. Is [protected]. I was supposed to get a parcel on 10th of may around 1:37pm, my society is open 24/7 and the security inform us about visitors from the main gate itself, there was no reported delivery guy from blue dart. The tracking status is "prohibited area-entry restricted for delivery" even when there was no entry ever registered. Please attend this issue and deliver as soon as possible. The parcel contains a gift....
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                    V
                    Vinodkumar G Pillai
                    May 11, 2019
                    Resolved
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                    Resolved

                    Address: Blue Dart Trivandrum, Thiruvananthapuram, Kerala, 695024

                    This is regarding the non-delivery of a packet to me from hdfc, with the awb # [protected]. Currently i can see the status as "need department name/extension number". The same is the status for last 5 days. The delivery was supposed to happen on 6th may.

                    I don't understand the confusion here. It is a delivery to my home address. We receiving all couriers and postals here without any challenges for last 12 years. Even from blue dart we received many. Wondering whats the challenge here.

                    The exact address is as below in case of any confusion.

                    Vinod kumar g pillai
                    Tc 31/205 (2)
                    Sreevalsam
                    Powarasamiti road
                    Chackai
                    Pettah po
                    Trivandrum
                    Pin 695024
                    Kerala

                    Mob: +91 [protected]

                    This location is near to the govt iti.

                    I tried reaching different contact numbers of customer care, but unable to reach you. Requesting your help to deliver in the mentioned address.
                    May 20, 2019
                    Complaint marked as Resolved 
                    Had continuous follow ups and fight with Blue dart and finally they delivered with a delay of just 2 weeks :(
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      T
                      Tenzin88
                      from Gurgaon, Haryana
                      May 10, 2019
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                      Address: New Delhi, Delhi, 110054

                      My order awb is [protected] and i waited whole day for the package cuz the message showed that it will be delivered today but there was no any calls or anything... Later at night when i checked it said no consignee at given address... What kind of joke is this? I waited whole day and tracked the package on the map and the courier guy didn’t even came to my area on the map.
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                        V
                        Vinodkashyap3166
                        from Moga, Punjab
                        May 10, 2019
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                        Address: Chandigarh, Punjab, 160036

                        Blue dart is a good brand but few staff is deteriorating the company name.

                        My name is vinod kashyap and live in sector 41, chandigarh. My bank has dispatched my cards and cheque book through best courier co i. E blue dart but your staff is not interested to deliver the same or not done smart work to trace the location and return my four parcels with awb number :-

                        [protected]

                        [protected]

                        [protected]

                        Few more are in pipe line but i know your staff will not able to deliver

                        My request is please refuse to accept the parcel if your staff is inefficient to perform the duties or replace the courier boy for better service

                        Waiting for positive reply on below email id

                        Vinod. [protected]@yesbank.in

                        Regards
                        Vinod
                        [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          L
                          Lenson Agnel Dsouza
                          from Mumbai, Maharashtra
                          May 10, 2019
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                          The packaging was not good and the shoes are placed one over the other without any box ..as well as the shoes are too sticky thats why im not able to wear!
                          I want to replace the product with new one if not wish u to refund my money back !
                          Very dissapointed with the packaging ! And it took 10 days to the product to b in transit! Later i had to call the customer care once i called the product reached ! Saying again help me replace or refund my cash! Thank you
                          Blue Dart Express customer support has been notified about the posted complaint.
                          May 10, 2019
                          Updated by Lenson Agnel Dsouza                           The packaging was not good and the shoes are placed one over the other without any box ..as well as the shoes are too sticky thats why im not able to wear!
                          I want to replace the product with new one if not wish u to refund my money back !
                          Very dissapointed with the packaging ! And it took 10 days to the product to b in transit! Later i had to call the customer care once i called the product reached ! Saying again help me replace or refund my cash! Thank you
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                            P
                            PM Ruikar
                            from Solapur, Maharashtra
                            May 10, 2019
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                            Address: Shree Balaji road lines besides reliance petrol opposite manali resort kadam eak vasti loni kalbhor, Pune, Maharashtra, 412201

                            This has been happened several times only from bluedart that their delivery person never calls and they don't even attempt for the delivery. Directly shows the status as consignee not available. This is wrong should be taken seriously by the company. This is my second complaint but there is no call from the company so far.

                            Thanks and regards
                            Prafful ruikar
                            [protected]
                            Eway bill no. [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              sajumon
                              from Mumbai, Maharashtra
                              May 10, 2019
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                              Address: 690522, kollam, kerala

                              Awb # [protected] it was shipped from hyderabad on 6rh May, 100 S of rupees I paid to phone charges at least to talk with costomer service executive, no one picking up the phone also, as per tracking record it was delivered on 9th May, unfortunately I haven't received the docs,
                              I need your immediate assistance

                              Best Regards

                              Sajumon George
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                                S
                                Susmita Mandal
                                from Delhi, Delhi
                                May 10, 2019
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                                Address: Bangalore, Karnataka, 560103

                                Getting constant message from last two days that product will be delivered today. But its not yet delivered.in status they mentioned reason delay caused beyond control. Customer care service is pathetic. They will answer hardly 3/4 times for almost 50 calls and will give false promises. Because of their false promises i waited in the office till night hoping it will be delivered.
                                Shipment id - [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  P
                                  Papoon
                                  from Mumbai, Maharashtra
                                  May 9, 2019
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                                  Address: 224 JODHPUR PARK KOLKATA-700068, Kolkata, West Bengal, 700068

                                  I received a message from the sender app that my package delivery has failed. Bluedart courier service was assigned for this delivery. When i checked the status at bluedart site, it said "consignee not available" as on 9th may 2019. This is such a false and fake update because the whole day me and my whole family was in the house. Neither any door bell rang, nor anyone (Courier boy) called. We don't sleep in the afternoon. So there is no chance of any calling bell unanswered. Moreover i checked my phn several times because 9th may was the expected delivery. I checked my call history details also. There was no call from any unknown number.

                                  This is such a shameful and cheap action by the bluedart employees. Such irresponsible courier services shall never be used.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    S
                                    sujathap
                                    from Vijayawada, Andhra Pradesh
                                    May 9, 2019
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                                    Address: building no 20,raheja mind sapace, Hyderabad, Telangana

                                    Regarding awb# [protected], the courier boy did not come to building no 20 to dispatch the courier, he called and asked me to come to some place. I i asked him to come the location he is not even answering my call. Courier not delivered yet. I just asked him to come to building no 20 so that i can come and pick up but he is not listening. I called him two times but he is rejecting the call. Please do the needful. Thank you
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    May 13, 2019
                                    Updated by sujathap                                     Already one week completed, still I didn't receive the courier
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                                      P
                                      PickelBack
                                      from Chennai, Tamil Nadu
                                      May 9, 2019
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                                      Address: Kanagam Road, Taramani, Chennai, Tamil Nadu, 600113
                                      Website: bluedart.com/home

                                      My order from headphone zone was out for delivery on 7th may but it wasn't delivered as tracking status said 'prohibited area and restricted entry'. The same was repeated on the 8th of may. Somehow when there was another delivery done one week back by bluedart, there wasn't any problem. Kindly look into the matter please. Package tracking id is [protected].
                                      Thank you.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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